# energage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is energage the right Human Resources solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150103/WorkplaceDynamics/reviews --- energage 4.5 (39) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of energage Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lynda A. Manager Financial Services Used the software for: Less than 6 months ### "Energage Survey - Easy and Effective" July 30, 2018 5.0 The customer service by each of the representatives we worked with was exceptional, very professional and informative. Pros The survey software was extremely easy to interface with and setup our users. Easy to maneuver. Reporting and monitoring process very clean and efficient. Cons No software issues or suggestions for improvement. Review Source SJ Syrine J. HR Reporting Analyst Higher Education Used the software for: 2+ years ### "Amazing Company and Employees1" July 27, 2018 5.0 Pros The software is robust and has the ability to drill down to the lowest level of information that may be needed. It is easy to access and navigate. It also allows you to export into a PDF or Excel spreadsheet - which is great to use with external analysis tools. Cons The only thing I would say is that it can sometimes have bugs. But, each time this has happened, Rapid Response was quick to fix the issue. Review Source NC Nancy C. HR Generalist Used the software for: 1-2 years ### "What little I have used the software, I found it to be not real user-friendly." November 10, 2017 3.0 Pros There is a ton of information available. As I said, haven't used it alot, but I also like how it tracks your progress . Cons It's difficult to decipher all the information. The reports are over-whelming and too voluminous. Review Source EH Erin H. VP Talent Development Package/Freight Delivery Used the software for: 2+ years ### "We use Energage for our annual employee survey ...across multiple business units and 2,500 employees" July 24, 2018 5.0 Pros Ease of use, customization and access to reports. Very intuitive and accessible for managers. The customer service and support from the Energage team is very good and the time from survey to report access is realistic...this year the team did a great job of doing a quick turnaround to accommodate our request. Consultants very effective in sharing results with all levels of leaders but also building that capability on our team. Cons Some custom limitations. Industry benchmark data has some limitations and the team can be more focused on Top Places to Work Marketing versus supporting employee engagement. Review Source ET Ellen T. Director of Community Relations Hospital & Health Care Used the software for: 1-2 years ### "An easy way to gauge employee engagement and to hear anonymous complaints." November 3, 2017 4.0 Good insight into employee engagement, as well as issues we needed to address. Pros Great reporting available if you purchase one of their packages. Was a great way to dig into engagement (or complaints) in each individual department, and across various lengths of tenure. I definitely think it's worth it to invest in the reporting packages (the Management Intelligence package is what we used and gave us everything we needed). Plus, if you do this on an ongoing basis, your reports will show you comparisons to prior years' surveys. Cons The questions on the engagement survey we used (for a Best Places to Work program) were sometimes written in a way that made them difficult to answer for someone for whom English isn't their first language. The company does (or at least did) offer an option to customize questions and this is probably what we'd do if we use the survey again. Review Source EH Erin H. VP Talent Development Package/Freight Delivery Used the software for: 2+ years ### "We have used Energage for two survey cycles and found it easy to plan, execute and take action." October 31, 2017 4.0 Engagement and organizational health data that influenced key talent strategies to improve employee retention. Pros Simplicity and ease of use access. Also the ability to customize questions based on our needs...and most importantly the Action Planning tool. All made the data accessible to the leaders and ease of action. Cons Benchmark data for custom questions. Some issues with accessibility for hourly employees with limited computer access. Review Source FW Franka W. Director of Administration Mental Health Care Used the software for: 6-12 months ### "Helping to gauge culture...." July 27, 2018 4.0 This was our first year using Energage and we felt it was very valuable. We wouldn't have been able to elicit this type of information on our own so we felt participating would be a great way to assess our culture and determine what, if any, changes were needed. We felt the information gathered was insightful and provided us with some guidance on what areas to focus on this year. We are excited to see what our scores will look like this year. Pros I liked the fact that we could go in and review various reports to get a clear overview of the entire organization. We found the comments to be most helpful in developing action plans to address concerns and opinions expressed by our team. Cons Though having a lot of information is great, I felt the number of reports was a bit overwhelming. Perhaps narrowing it down to the overall snapshot and then a brief department overview would work best. Review Source MD Mark D. Chief Human Resources Officer Banking Used the software for: 2+ years ### "Very effective tool at quickly gauging employee engagement." November 6, 2017 4.0 Actionable information. The questions solicit responses which are beneficial when I have to put together an action plan. It's useful info. Pros This tool was pretty simple to put in place. The survey is simple to complete, not taking a significant amount of time from work, yet the results are specific and actionable. Cons No real drawbacks. It may not be as in-depth as other tools, and it may be less effective for very large groups, but for our employee base of 200 it was very solid. Review Source TL Tia L. HR Generalist Used the software for: 2+ years ### "Reloading past information from previous years was difficult. Half the information was gone." November 14, 2017 4.0 Pros It can be accessed from anywhere. Additionally, multiple users can access the information. The information is stored in a secure location. Cons Not very user friendly. There should be more on demand trainings to help you analyze the data. Also, there needs to be an easier way to share the information or customize what users can see when they access the system so that you could give individual managers access to their own results. Review Source AO Amy O. HR Manager Used the software for: 2+ years ### "We have worked with this group for over 5 years and their customer service is exceptional. " November 2, 2017 4.0 Pros Many ways to slide and dice the data and view results. Also able to pull charts directly form the software into my presentation. Also have the ability to compare year over year results. Cons Piggy back on so many ways to cut the data, it can actually be overwhelming as there is so much out there to review it can make it challenging to determine best items to use in an executive summary Review Source JL Jean L. Accounting Dept Mgr Used the software for: 2+ years ### "The support staff was great to work with. His explanations were very helpful. " October 31, 2017 4.0 Pros Reports were very informative. We got great insight into different departments. Helped us see were improvements could be made. Cons It's a little costly. If the cost was down a little, more companies might have the opportunity to try and find out how informative the surveys are. Review Source BC Bonnie C. HR Manager Wholesale Used the software for: 6-12 months ### "Energage employee survey" August 2, 2018 4.0 Very positive and knowledgeable group of people to work with. Show a true commitment to their company and the software. Pros Easy to use for survey takers and for managers to review results. Cons The free snapshot was very basic, purchase price for the full package was a bit high but having full access to all results was worth it in the end. Review Source MM Melissa M. Human Resources Director Government Administration Used the software for: Less than 6 months ### "City of Indianola" July 27, 2018 5.0 Improve moral and culture. It was interesting to see some of the responses from employees. The results will allow us to focus on the key employee issues. Pros Very easy to use, lots of different ways to run reports and review information Cons There was nothing I didn't like about the software. Review Source Chenise H. Vice President of Human Resources Hospital & Health Care Used the software for: 2+ years ### "Our employee responses doubled when we started using Energage's engagement survey." November 1, 2017 5.0 Easy to use survey tool with good reporting features. Pros The Workplace Employee Survey by Energage (formerly Workplace Dynamics) is straightforward to setup by location and department. It is very easy to distribute to the staff via a link in an email. Our staff feels comfortable answering the questions truthfully due to the privacy of individual responders. The reporting feature allows the user to drill down on responses. Results are available by department, tenure and manager. We like the ability to compare the current year versus the previous year's results as well as the benchmarking feature. We can compare our staff responses to other health centers and not just to all companies in the survey. Cons The information we receive is valuable for our strategic planning. However, the survey report packages are a bit costly. Since we have used this survey tool for 3 years, we would like to see a comparison to all previous years. We lose important data if fewer than 6 people respond in a department. Quite a few of our sites only have a few employees so their responses are aggregated with other sites. The information becomes skewed or less valuable as we merge departments together. If we do not merge them together we lose the data (comments). Our staff may feel as though their opinions are overlooked or undervalued if not reported. When we do merge them together, we cannot be as responsive to concerns as we would like to be. Review Source VR Verified Reviewer Director of Human Resources Used the software for: 2+ years ### "We have used Workplace Dynamics several years!" November 6, 2017 5.0 We as an organization gain very important feedback from our associates that help us leaders form strategies and direction. The software allows us to be removed from the process and that builds trust among the users. Pros As the administrator, it is the ease of use that is most important to me. This program has been very user friendly. Cons The thing I like least is that people get tied or associated to a team that really has no relevance because the department they are working in is too small and their privacy is protected. Review Source Lezlie S. Director, People Operations Used the software for: 1-2 years ### "Great tool." December 14, 2017 5.0 I'm able to gather information from our employees and make changes based on their feedback. It also helps with Talent branding and recruitment strategies. Pros This software was very easy to use and the interface was easy to maneuver. We needed a basic assessment tool with reporting and it was easy to share department specific reports with each department leader. Review Source VR Verified Reviewer HR Food & Beverages Used the software for: 2+ years ### "We used Energage to do our annual employment survey. It is easy and informative." October 31, 2017 5.0 Pros It is very easy to look at the data and slice and dice it how you need it. You can export reports into powerpoint which makes things easy to present and the support is great if needed. Cons There are more features available that we didn't pay for and some of those features I think should be included in the base price or as an a la cart item so you don't have to jump all the way to the next tier. Review Source Tim H. VP, HR Consumer Goods Used the software for: 1-2 years ### "Quality survey tool to supplement other workplace efforts" July 31, 2018 4.0 Setting up and using survey is pretty easy. Always felt like they were trying to sell you something more Pros Analytics are pretty good - themes, splits, and actionable insights Cons Little to no customization options, reports have lots of duplicate lead in info Review Source VR Verified Reviewer HR Project Manager Used the software for: 2+ years ### "Friendly, responsive customer service and a rich survey results tool. " October 31, 2017 5.0 Super helpful in finding pain points in employee morale, and showing the manager of that team, through numbers, that he/she needs to make a change based on the information. The survey results drive action. Pros So easy to share with upper management and exec leaders because the survey responses are delivered in high level formats allowing drill-down to get to nitty gritty information. Review Source JH Jim H. VP of Human Resources Computer Software Used the software for: 2+ years ### "Does a decent job at consolidating data and grouping into logical categories. " November 1, 2017 3.0 Helps us understand the employee voice and allows us to make important cultural decisions. Pros Ability to look at different data sets. UI works for me although improvement would be helpful - see below. Cons Trying to understand the survey data is much easier with the report templates you've created. The area of the data where you can select/cut data anyway you like needs some help. I am not sure how this could look better, but increased intelligence in the SW/UI/UX would really help. Something like Watson virtual agent or more predictive capabilities could really help. In short, any help in drawing conclusions with the data or the ability to derive takeways from the data would really help. It's easy to get lost in the data. If this is not realistic right now, I would explore adding additional report templates that look at different things...different focus areas. Review Source Lauren M. Human Resources Manager Facilities Services Used the software for: 6-12 months ### "Energage is wonderful!" July 30, 2018 5.0 Not only is the system great, but the customer service is on point as well. Always received prompt and pleasant responses if I ever had a question. Pros Energage has a very friendly UI. It's clean, clear, concise, looks nice, and functions well. Everything was made obvious from where I was in the process, to what should be tackled next, and how much was left before everything was complete. Nice step-by-step process. Cons There really weren't any significant downfalls. Review Source VR Verified Reviewer Human Resources Business Partner Financial Services Used the software for: 6-12 months ### "The experience with Energage was easy and the customer support was great. I had no problems with it." November 10, 2017 4.0 Pros It was easy to use. I liked the flow of the software and that our team could access everything they needed. Review Source JC John C. VP Finance and Operations Research Used the software for: 2+ years ### "Another Successful Employee Survey" July 27, 2018 5.0 With a diverse professional employee base mostly located offsite we need to find commonality among all groups. With our stated goal to become a best place to work by 2020 the reports and employee comments were very enlightening. Pros This software is very intuitive and easy to use. The depth and breadth of reporting allows for insight into trends and issues. Cons Navigation is somewhat confusing and clunky at times Review Source SC Sara C. Director of Human Resources Hospital & Health Care Used the software for: 1-2 years ### "Great experience. Customer service was very responsive." November 6, 2017 5.0 Benchmark information. User-friendly reports. Pros The benchmark information. User-friendly software, very good reports! Tons of information available at the click of a button. Cons I wish the question about "considering looking for another job" wasn't part of the engagement scores. I feel it skews the results because 85% of our positions, are entry level positions. We have a lot of students, part-time employees, etc that even though they love working here, once they graduate look for something in their field of study. Review Source VR Verified Reviewer Human Resources Director Medical Practice Used the software for: 2+ years ### "Energage is dynamic and responsive." October 31, 2017 5.0 ability to determine employee engagement and create action plans Pros The ability to customize by department and types of positions. Reporting capabilities are really great. Review Source Similar Products Featured