Who Uses This Software?

We work with all sizes and types of restaurant industry businesses, from the smallest artisanal farms, to mom & pop coffee shops, huge broadline distributors, and national restaurant chains.


Average Ratings

19 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BlueCart
  • www.bluecart.com
  • Founded 2014
  • United States

About BlueCart

BlueCart streamlines and modernizes the entire procurement process from end to end reducing errors while improving the bottom line for restaurants and suppliers. Chefs use BlueCart to manage their whole back of house from one web and mobile platform with features like ordering, inventory management, budgeting and order checkin. Suppliers use BlueCart to automatically organize their incoming orders, manage their customers and organize their deliveries.


BlueCart Features

  • Costing
  • Customer Management
  • Import / Export Management
  • Inventory Management
  • Lot Tracking
  • Order Management
  • Picking & Routing
  • Purchasing
  • Quotes / Estimates
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management

BlueCart Reviews Recently Reviewed!

Best system for order taking

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ordering Ease and elimination of mistakes. Chefs love it. Love the phone app. Customer service is the best

Love been efficient and having Chef's easy access to ordering without the hassle of voicemails

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: APP availability, 24/7 access , reminder on cut off's, everyone in the know and on email confirmations, well trained and responsive customer support

Cons: constant market list updates, never ending follow about correct pricing with our vendors, which it would integrate with ADACO and FINTECH

I have the basic version for the wine ordering at the restaurant and really happy with the platform

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Precise record keeping of all orders. Ordering is simple; select from products you carry from each supplier. Order from app on smart phone or i-pad and e-mail goes directly to purveyor.
Excellent customer service!

Cons: Can take some time to input products onto sheets but representative happy to assist.
Purveyors need to have an e-mail address to receive order

Overall: great record keeping
easy ordering interface on smart phone
Good price for basic set up

Fantastic service, extremely helpful

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and easy to create edits when necessary, helped us as a new business get a grasp of our food costs and ordering system across multiple stores.

Cons: I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees

Overall: Understanding food costs and the ability to realize our budget.

BlueCart has been easy to deploy to my ABCO's customers helping us to increase sales.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.

Cons: The ability load large amount s of data correctly is a time consuming process that often duplicates data records.

Overall: BlueCart has allowed ABCO to deploy an online ordering system which allows us to compete with much larger companies then we are with little effort.

So far I have had a great experience! It is a great tool for our customers

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it goes integrate to quickbooks. It is nice that it can just import right in and then from QB it goes right to ShipRush.

Overall: Less Busy work! It helps me get things done faster instead of having to put from system to system.

We have loved working with Bluecart! Everyone is so helpful and we love the service.

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love how it has streamlined the sales orders. We use to get orders from a number of different sources and this has really changed things. We also love how much the staff has worked with us to implement things we needed on our end.

Cons: Lack of client tracking in the CRM features. Needs more things like salesforce for tracking leads and sending emails, etc

Overall: Our process is much better and has fewer room for mistakes.

Easy to use and affordable

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and set up clients. Has help customers be more aware of all our items and pricing. Overall great experience.

Commissary Kitchen Executive Chef

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: all outlets can order from one place with multiple catalogs. Easy to use and understand. comment section is a good tool to communicate.

Cons: Has a few glitches that slow us down. Some computers are unable to use the number pad at times. imited interface with POS systems.

When we were recruited to try the product we were promised functionality that didn't yet exist.

Sep 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Well, at this point there are no pros since we have not been able to utilize the program because the functionality we need did not exist. The only pro really is how hard she has worked to get us the product that we were promised.

Cons: There are a lot of really basic things that did not exist until they were designed for us. Just this week have I started to see the functions being implemented so that we can use the product. There are simple things that were completely illogical that have been changed on our suggestions. I would say the biggest con has been paying for the product for over 2 months and not being able to use it.

Overall: Thus far none. It was suppose to save time in our invoicing process but was unable to help us with that since it lacked the capabilities to do what we needed to when we signed on although we were promised that it did exist. I would say we would have asked for our money back a while ago if she hadn't worked so hard to push the engineers to come through on the design capabilities.

I enjoy using blue cart... It has been easy to use from day 1

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to search product and make communication easy to make orders.. Easy to find the product when searching

Overall: Being able to learn the different products the the company carries im such an organized.. Even break down the amount ordered as well as being able to leave specific notes when ordering each item

Software has helped us streamline some orders to be online.

Sep 14, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I like most is the online catalog where customers can view our products as well as our pricing.

Cons: A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags. Also, it ins't possible for an admin to edit account info (such as add client addresses) this is extremely inefficient.

Great analytics & ordering tool

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like:

1. Ease of use
2. Notifications
3. Ease in setting up new customers
4. Reporting features

I use BlueCart everyday. It makes me a better customer service sales rep to my customers.

Cons: I think improvements can be made under client setup. I work with companies that have more than one location. It would be nice to set up different ship to addresses under one client account. It would also be nice if BlueCart could be integrated into Quickbooks and UPS.

A game changer for us! Customers order more now bc they see our entire list of products.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. It's how we manage orders through the production process. We use it every day. Also love how the customer can track where we are in the fulfillment process as they receive email updates when we update the status.

Cons: Some things we can't change ourselves. That said, customer service is very quick to help us make the change so it's really not a big deal. Just a little inconvenient. Overall, we love this product and tell everyone about it.

Overall: It was easy to implement, user friendly on a daily basis, the customer support team is very helpful and listens to us, and it's a needed tool in our toolbox.

User friendly software with a lot of glitchiness

Sep 14, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed. Very good customer support from Montana, Dave Lee and the others.

Cons: There were a lot of glitches when we first started using it (i.e. invoices printing blank, dollar amounts printing where the quantity amount should be, printed delivery dates were different than date on actual order, HTML code printing on the invoices) We still cannot use the numerical pad to enter amounts on orders.

It's comprehensive and relatively easy

Sep 14, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Everything is in one place
Can start my cart in my phone and finish it in the computer
Easy interface in the computer

Cons: The phone app is not that great, I could be great if one could add products via mobile as well. The app sometimes while it updates it constantly takes me out of the cart, sometimes it evens send me to review a cart that was not started by me. Some orders either don't get send or don't get process we had a few of them missing. It's rare but it happened.

Overall: Easy to keep track of hour budget

So far the system has been working pretty well for both us and our customers.

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to track order history and mobile functionality are definitely our two favorite features.

Cons: BlueCart sales reps have been aggressively reaching out to our customers to sell them on the service, which has in turn led to some frustration. We don't want to be associated with this type of aggressive sales push and this has been a major consideration for us moving forward.

Customer service is very good.

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customers are able to place their orders directly through the app which has driven down phone calls. We are able to archive orders in a digital platform that is accessible to our admin team.

Cons: I don't really have any complaints about the actual ordering process. We are however anxiously waiting for Blue Cart to be compatible with QuickBooks (desktop version) At the moment we are actually adding more time to our accountant team, who has to manually enter orders.

Overall: Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.

Love the app for when I am out delivering

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: My favorite thing is the ability to separate in-transit, pending, and fulfilled (especially from the mobile app). This makes it so much easier to separate clients orders

Cons: What I like least would be the setup process. It was very difficult for me to get set up under our business profile.