Who Uses This Software?

Financial Institutions Insurance Telecom BPO Courier Logistics E-Commerce Real Estate Service providers Travel & Tourism Radio taxi services Retail & E-Commerce Education


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $5,000.00/one-time
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Teckinfo Solutions
  • www.teckinfo.com
  • Founded 1995
  • India

About IVR Edge

IVR Edge, works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1s per setup with voice recording.


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IVR Edge Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

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