Lockpath

Keylight Platform


4.5 / 5
13 reviews

Who Uses This Software?

We serve companies looking to automate manual processes, consolidate risk management tools, replace rigid or outdated solutions, or integrate multiple risk management programs.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Lockpath
  • www.lockpath.com/
  • Founded 2010
  • United States

About Keylight Platform

The flexible, scalable and integrated Keylight Platform allows companies to manage all facets of their risk management program. Keylight interconnects risk management disciplines while automating business processes and eliminating departmental redundancies. By offering a streamlined and holistic view of the organizations risk posture, companies of all sizes can view risk in context of their business goals, better prioritize their efforts, and realize a more efficient and effective risk program.


Keylight Platform Features

  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Dashboard
  • Incident Management
  • Internal Controls Management
  • Risk Assessment

Keylight Platform Reviews Recently Reviewed!


Capterra-loader

Keylight is easy to use and easy to configure to suit your needs.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Keylight is completely configurable and extremely adaptable. It has powerful yet simple-to-produce reporting capabilities that enable metrics and provide transparency with ease.

I can't stress enough how easy the configuration (Admin) capabilities are to learn and to use. And for those times where help is needed, the Lockpath Support and Professional Services teams are first class. Always eager to help and it is evident that customer service is a high priority for the company.

Workflows and notifications can be easily built which can provide a centralized location for many use cases, including: Identifying and monitoring risks; Recording regulatory and other requirements, controls associated with those requirements, including assigning ownership and review of those controls, and Audit projects which are tied directly to the controls; Vendor Management, including monitoring compliance and tying to any applicable risks. I guess what I'm trying to say is, the Keylight GRC platform helps take some of the complexity out of GRC.

The above are just a few of the many possibilities. Because the tool is so easy to configure, I tell my colleagues to "tell me your dream"-- I'm usually able to get pretty close.

Cons: Sometimes the tool is less than intuitive. Don't get me wrong-- I still stand by my statement that it is extremely easy to use-- but sometimes the way to do something is not the way you'd imagine. Most times, there is a way to do what you need to do, it's just not always the way you'd expect. Lockpath Support is always an excellent resource to work through these situations.

Robust GRC Management Tool

Jun 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a fully customizable solution to help meet GRC management needs. This has also been expanded into other areas, including assessments, asset reviews, documentation management/reviews, testing management, vendor management, and a host of other things.

Cons: The online doc is ok, but may need updating. We have also run into reporting limitations, and the software can struggle with graphic reporting if the number of records exceed some preset quantity. The other is very specific; when creating a new field and setting the character parameters, the parameters are permanent for the life of the field. For example, if a text field is set for 100 characters, but a year later, you find a need to allow for 500 characters, the existing field cannot be redefined. A new field needs to be created to allow for the expanded setting. So when you are trying to create a field and be cognizant of the space (i.e. limiting to 100 characters), you are limiting the future-growth of the data this field may manage.

The same goes for the tolerances of the numeric fields. Once the parameters (number of spaces before and after a decimal point) are set, there is no changing the field. It must be replaced with a new field, rather than having an effective recalculation process.

Overall: Makes managing GRC tasks, exceptions, vendors, etc much MUCH more efficient. We have seen significant time savings by using this software.

Excellent GRC platform with phenomenal support.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: LockPath Keylight is highly customizable and new features and upgrades are released on a very timely schedule. The platform is highly stable and provides great insights to our data across our environments. Custom dashboards and reporting metrics can be configured for different roles as well which helps provide the most important data to a given user. Be it high level CISO dashboards, to implementation based feeds for system administrators, the customization capabilities are there.

Cons: There is a slight learning curve with this product but this has become incrementally less with every release. I would not say it is complicated by any means, complexity largely results in how vast you've opted to customize your system and integrate connectivity with other platforms through connectors.

Overall: Excellent customer support and the ability for me to use the product however our organization sees fit. Often a process or workflow design can become a reality within weeks without having to build out new features or wait for software to catch up.

i have been using this product since 2015 & this includes the applications (Am, Cm, Im, Rm, Sm & Vm)

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of development and customization of the product, the ease of fitting it to your business operations, not fitting the business to the tool. i also like the responsiveness of the customer support people.

Cons: a few minor enhancements that they have in their queue to eventually build out and the fact that i have to wait for them.

Overall: makes life easier in meeting the needs of the various teams i need to build the applications for. the workflow is very easy to work with.

Great turn up process, much smoother development than it's compeditors

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The SAAS platform means I don't have to have a staff dedicated to keeping one application running. Keylight is easy to use and understand and can provide the workflows we need.

Cons: The integrations are priced individually. The API isn't "public" and could use some tweaking. The ambassador/agent model is a bit old as is uploading CVS files for data modification.

Keylight has been a good platform and meets our needs

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Excellent customer service, intuitive and easy to use. layout and menus are well suited for navigation and functionality.

Cons: On premise solution has some bugs to work out. software could be faster when clicking through and going from page to page.

Overall: A very good third party management software. It has helped us to streamline and organize our 3rd party risk management process

Capterra-loader

Significant win for our company

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about LockPath Keylight is the flexibility and ease of use use. Unlike other GRC tools, I do not need an entire support team to make rapid changes and add value.

Cons: What I like least about LockPath Keylight is occasional slowness and enhanced historical reporting (which requires additional cost).

LockPath is flexible and customer support team very knowledgeable.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Improvements of the tool with each upgrade makes it even more flexible for all users and skill levels.

Cons: I find that building out workflows involves too many steps and can be a bit cumbersome. Additionally, converting compliance documents to MS Word formats could be improved.

Keylight has enabled us to manage our entire GRC program in a centralized platform.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to customize all workflows to internal processes and requirements. No other tool we assessed provided this flexibility.

The ability to leverage data across modules to ensure information is consistent and linked for reporting purposes.

Cons: The platform is not quite as intuitive as other tools but going through Keylight training or leveraging Lockpath's managed services helps greatly.

The Keylight GRC tool helps in managing risks across different business in our organization.

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customization options along with graphical tools help in visualizing the risks with respect risk scores.

Cons: It gets slow to load some of the links to its own web pages. IT takes a lot of time to transition between the Keylight modules.

Great Product For Regulatory Compliance

Jun 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We like using Keylight because it allows us to keep track of all of and stay up to date with all of our policy and compliance documentation. The platform also holds people (performers) accountable and ensures due diligence with regards to their relevant tasks.

Cons: The roles can be a little confusing, when we set up users, it is sometimes a challenge to determine what access they need, especially for people in IT.

Takes the guesswork out of managing risk.

May 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Controls framework and auditability are key. They help drive accountability, which drives real change.

Cons: Reporting can be tricky. Overall, the UI can be trick and take awhile for the averae user to get used to.

Overall: Slowly, we are forming a GRC culture. Changing the way this company does business

Makes vendor management and employee attestations simple.

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: *Saves me time issuing, following up, and tracking our vendor due diligence efforts.

* Compliance tracking for staff awareness events can be configured with ease.

* Support availability, product knowledge, and communication is top notch.

Cons: * Initial familiarity with how the applications work and inter-operate isn't the most intuitive.

However, training videos are freely available and help speed up the learning curve.