# Friendly Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Friendly Manager the right Club Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150199/Friendly-Manager/reviews --- Friendly Manager 4.6 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Reviews of Friendly Manager Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jo M. Operations Manager Sports Used the software for: 6-12 months ### "Friendly Manager " April 3, 2022 5.0 Pros Ease of use over having to deal directly with Comet Cons I find it frustrating that you cannot "order uniform" directly from a persons profile (from admin view) Switched from [COMET](https://www.capterra.com/p/239124/COMET/) ease of use of FM Review Source Response from Frello April 8, 2022 Hi Jo. Thanks for the review! We greatly appreciate it and know you are utilising many features of the platform which is fantastic! Thanks for bringing that up in regards to having the ability to directly order uniforms form the persons profile (in admin view). We will discuss with our product team about this feature request! JJ Julie J. Administrator Sports Used the software for: 2+ years ### "Use Friendly - Friendly Manager" April 3, 2022 5.0 FM has worked very well for us compared to our last software. Our club has grown dramatically so it's great to have a system that is quick and easy to mange membership reducing admin time. Pros The ability for customers to book and pay directly is awesome. We were also able to ingrate with our accounts software. We struggled before with credits on accounts and over or under payments but FM is a breeze. It was reasonably easy to set up FM but of course we lost our club history with the previous software so it is worth saving as much history as you can. Customer support is very responsive. The website is also a nice feature and reasonably easy to update. Cons FM comes with a host of features like holiday programmes, venues and bookings, etc. Some do not exactly fit what we want to do but we have so far managed to find work arounds. Review Source Response from Frello April 8, 2022 Hi Julie, thank you for your kind words! It seems you are making the most of our fees feature and Xero integration which is great to see! We love to see the many different ways customers utilise all our features. Watch this space as there are upgrades coming to Events and Bookings shortly! DF Dan F. Owner Sports Used the software for: 6-12 months ### "Never use this company! Keep looking for another soltuon." June 28, 2022 1.0 Wost experience you can possibly have Pros It has failed twice now with the automatic payment function costing our organisation over $20 000 in lost revenue and all they said was sorry, sorry does not pay the bills Cons No accountability and will leave you in the dark Reason for choosing Friendly Manager I was told it was oooo Friendly, newsflash, if they says friendly, its not. Review Source MB Maggie B. Club Administrator Sports Used the software for: 6-12 months ### "WKAFC - Friendly Manager Review" April 3, 2022 5.0 The customer support has been great! Always quick, and very helpful. Pros It is easy to use and allows us to keep track of the wide range of programmes we run at our football club. It is also easy to keep track of registrations, and outstanding invoices. Useful to have all this information in one place. Cons It would be useful to be able to customise membership reports i.e., filter out values in a given column without first downloading to CSV. Possibly there is a way to do this, but I haven't been able to do so myself. Review Source Response from Frello April 8, 2022 Hi Maggie. It is fantastic that you are able have all the many aspects of your club under control by using Friendly Manager! And thanks for your kind words about our support team. They are amazing and strive to be of as much assistance to all customers as possible! Please get in touch with our spport team in regards to your question about filtering reports. They will definitely be able to help you get the correct data you are looking to download! JJ Jo J. Club Administrato Sports Used the software for: 2+ years ### "Great Software" April 4, 2022 4.0 Overall our experience with Friendly Manager has been a good one. We have not had any major problems and the staff are always very helpful and friendly. Pros It is very user friendly for our members. It has specific reporting features that we need for our governing body and also for us to track our membership. Fees and invoicing are quick and easy. Cons The syncing with Xero can be a little frustrating as it only syncs on the hour. Emails often go to members 'junk'. Review Source Response from Frello April 8, 2022 Thanks for the review Jo! We are really happy you are enjoying our product, especially the quick and easy fees and invoicing. Please get in touch with our support team in regards to the emails going to junk so we can help troubleshoot and offer advice. BM Brendon M. Chairperson Sports Used the software for: 2+ years ### "Volunteer Saviour" April 4, 2022 5.0 Great experience. We were an early adopter and provided general feedback on what could be improved. The team listened and then have keep developing the product. We would't be able to run our club now without it. Pros So easy to use and has reduced the amount of admin we do. Cons No app for members yet. We're really looking forward to having an app that can replace the likes of Heja Reason for choosing Friendly Manager While the Sporty product was probably more advanced, we didn't like the look and feel. We also felt that Friendly Manager was a company we could partner with and it was willing to work with us in developing the application further. Review Source Response from Frello April 5, 2022 Hi Brendon, Thanks so much for the review! Your feedback and input has helped us immensely to develop the product we have today, and are so glad it works well for you. The app is on our radar and we look forward to offering it to you and all clubs in the near future! KB Kate B. Chairperson Sports Used the software for: 2+ years ### "Everything you need to run your club" April 7, 2022 5.0 Friendly Manager is a fantastic club management product. Mobile responsiveness is really important when you are pool side and Friendly Manager delivers this perfectly. Attendance, communication and contact details are all at my coaches finger tips, on their phones. The FM team really understand the sport and club space and helped us through every step of the setup. Pros I love how Friendly Manager makes a small club look professional without much effort or software knowledge. Jobs can be easily shared between volunteers, with correct access to up to date information. The attendance tracking, segmented email communications and easy timetabling are features I could not live without now. The integration with Xero makes finance easy and the parents can login to FM at anytime to check their balance and make payments, which stops the phone calls! Cons It would benefit from a communication app that provides push notifications for quick communication. Review Source MD Michael D. Gymnastics Coach Sports Used the software for: 2+ years ### "Great software!" April 3, 2022 5.0 Pros The ease of how to use it. I like that you can assign different rankings to different users and can send emails to groups, parents, etc with ease. Cons When emailing, some users can only set the reply email to the main organisation email, only the Admin can set their personal email as the reply email. It would be nice to have this changed (unless it has already been changed). Review Source Response from Frello April 8, 2022 Hi Michael, thank you for the review! And great to see you making full use of the Mailer function! Please get in touch with our support team who will help you ensure you are getting replies to coaches. They will be more than happy to help CG Cameron G. Development Coach Sports Used the software for: 1-2 years ### "Friendly Manager Review" April 4, 2022 5.0 Really easy to navigate & positive feedback from other coaches. Pros Navigating through team management & recording attendance Mailer for team use & history of mailer Cons Difficult to send multiple documents (exceeding 10mb) on mail option. An increase to 15 0r 20mb would be ideal for me individually. Review Source Response from Frello April 8, 2022 Thanks for the review Cameron. Very happy to see you making use of two key features being attendance and mailer. It is great that other coaches are delivering positive feedback as well. We appreciate you flagging the mailer feature request you have in increasing size of attachments. We will explore the ability to achieve this. CP Claire P. Manager and head coach Sports Used the software for: 6-12 months ### "Thank you Friendly Manager" June 30, 2020 5.0 Currently all of them, as we have not been using the system to our advantage until recently, it is already accurately tracking our member numbers and invoicing and fee's is next on our list. Pros This software allows all aspects of a Sports Club's business to run smoothly and with transparency. Instant invoicing and fee tracking is wonderful, as well as tracking membership, easily adding and removing members. It does away with paper membership, and has easily accessible member information at all times. Cons At this point we are in the fledgling steps of using the programme for my organisation, though I am experienced with it through another Club. Currently no issues, but if any eventuate I will be in contact with the team. Reason for choosing Friendly Manager Although Gymnastics New Zealand made the recommendation, I would still choose Friendly Manager over all other products at this stage as I have seen it used to it's full capacity at another club. I love that it creates easy tracking of all areas of necessity and interest, from retention, fee's owing, uniforms, bookings etc. Review Source JK John K. Director Construction Used the software for: 2+ years ### "The name says it all 'Friendly Manager'" April 4, 2022 5.0 Very satisfied, will recommend this to other teams / clubs in the future. Pros Super easy to use for sports clubs and team members, highly recommended. Cons Ease of use, easy for team players to access. Review Source Response from Frello April 8, 2022 Hi John! Thanks for the kind words. We appreciate that you find the platform easy to use and will keep working to make that experience even better for you! BR Brooke R. Club Manager Non-Profit Organization Management Used the software for: 2+ years ### "Awesome software - Time saver! " September 1, 2020 5.0 We get more done because of Friendly Manager - it allows us to play with horses more and teach youth more. Pros That it is personable and reliable and I love the back end support that I get. It makes running our club really easy - Admin is now really really easy, and tasks that would have taken me all afternoon now takes only me an hour. Cons Sometimes the customers emails go to spam but the team are working on that for us. Review Source LE Lisa E. President Sports Used the software for: Less than 6 months ### "Friendly Manager Review" July 3, 2020 5.0 I had one to one contact to get information on how to use friendly Manager and was offered a free trial to see if it work effectively for our centre. Was happy with the help and support I needed, also the fact the help online help within the program. Pros Programe is easy to use. Able to add or delete sections that are needed for the season Cons Happy with product , its easy to use and understand Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.