# Passport Photo Maker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Passport Photo Maker the right Identity Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150212/Passport-Photo-Maker/reviews --- Passport Photo Maker 4 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Passport Photo Maker Ease of use 4.0 Customer Service 3.8 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JAZE P. Systems Administrator Architecture & Planning Used the software for: Less than 6 months ### "Passport Photo Maker A.K.A The Gamechanger!" September 2, 2021 5.0 I recently bought an advanced color laser printer and decided to open up a small printshop that offers I.D photos and the like to the public and with this software I was able to master this technique quite easily and speedily too. All in all, Passport Photo Maker has been very good for business. Pros There is no better way to prepare and print your I.D/passport photos than with this software. It caters for your VISA, drivers license and your national identification document in a professional, easy to follow process that does not take more than 5 minutes. Its image processing engine is precise and always gives you a high quality picture. Cons The brand new printer I purchased for my small photo studio was connected to my business partner's Macintosh computer but surprise surprise, this software is only available on the Windows platform so I had to buy another notebook in order for him to be able to use the program. Reason for choosing Passport Photo Maker I tried using the alternative software for about 1 week and was completely bored with it because it was just too rigid for my liking, I needed to see what else was there on the market before settling for that software. Review Source SK Sherif K. IT Manager Hospital & Health Care Used the software for: Less than 6 months ### "Pretty simple & effective application for value" September 18, 2024 5.0 Well, I purchased my version to help me in issuing employee ID cards; and it works well with me specially after I contacted the technical support asking for help in certain feature. Pros Easiness to use as well as the handful features it has. Cons Removing background feature I wish it could be more simpler. Switched from [Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/) Pricing for Adobe is too high; and we needed a better alternative for value. Review Source Response from AMS Software September 25, 2024 Hello Sherif! Thank you for sharing your feedback on your experience with Passport Photo Maker. We're happy to receive your positive comments about our support and service. MR Manny R. N/A Retail Used the software for: Less than 6 months ### "Don’t buy!! Save your money!!" June 2, 2022 1.0 Cons The free trial worked fine. The paid software sucks. This software crashes my computer when I open it. If I uninstall it my computer does not crash. To find the problem they want me to install a program to copy my computer information. My computer has sensitive government information. The customer service is horrible. It is not available 24/7 like the website states. I get one reply per day making this problem go on for over a week. Impossible to get a refund. Definitely save your money. Review Source Response from AMS Software June 7, 2022 Hi Manny! I'm very sorry about the difficulty you have experienced while working with our software. Our tech support and engineers are working on a solution for you. Please note that you can share your computer system information without downloading any additional software, using the official Microsoft diagnostic tool. Could you check your support ticket again? We've sent you instructions on how to do this. TK Tobias K. Manager Apparel & Fashion Used the software for: Less than 6 months ### "Passport photo maker" December 18, 2024 5.0 Its very user friendly. Its a breeze to print passport photos Pros Simplicity. Very user friendly. Lots of templates Cons Honestly I cand say anything bad about it Review Source Response from AMS Software December 19, 2024 Hello Tobias! Thank you very much for your review. Anshul S. Programmer Analyst Computer Software Used the software for: 2+ years ### "best passport maker online" March 26, 2019 4.0 Pros have used multiple times and used their paid service too. the quality they provide is awesome. they have correct info about most of the countries passport pic dimensions. Cons sometime they take time to deliver the pictures and at times they made the picture background too dark or bright. Review Source dM don M. Assistant Retail Used the software for: Less than 6 months ### "There are better out there" March 7, 2024 3.0 Going to find better. Wasted the companies money on this poorly designed product. Pros It appeared to be the best bang for the $ Cons Does not live up to the hype. Defaults to greyscale print which is not accepted for passports. Background change function leaves sections unchanged. Switched from [iDenfy](https://www.capterra.com/p/230599/iDenfy/) I had to get the job done and this software was not doing it. Review Source Response from AMS Software March 14, 2024 Hello Don! It is very unfortunate to hear that you were left unsatisfied with Passport Photo Maker. The program allows you to print both greyscale images and colour ones. Passport Photo Maker gives you multiple ways to remove the background from an image. For example, you can use the manual brush to remove some unwanted strokes if any. Have you contacted our technical support? They should be able to help you with this problem. Vaithehi S. Instructor ( Academic) Education Management Used the software for: 6-12 months ### "Best online passport maker " August 15, 2019 5.0 Pros Software is very helpful in making passport photo without wasting much time. Very effective. Cons Can make little bit changes in color related options Review Source Zain S. Social Media Marketing Architecture & Planning Used the software for: I used a free trial ### "A Very Useful Software" August 31, 2019 4.0 It helps me to create the pictures without any hassle or to open heavy photoshop for such a small task. Pros It makes life easier. Especially when you want passport size photograph and you have none. It makes your casual picture into a passport size photograph with easy to use editing features. Cons The interface could be more user-friendly, however, it works just fine as it is doing the work as it says. Review Source Response from AMS Software September 3, 2019 Thank your for your feedback! Btw we're working on improving the software interface right now. Stay tuned for our updates! VR Verified Reviewer Optometist Hospital & Health Care Used the software for: I used a free trial ### "New passport photos in a minute" December 3, 2019 5.0 It was fun and efficient to get all my photo documentation done Pros It makes cropping and sizing a photo easy to meet any photo document requirement. There's also basic editing features which is a great for a quick touch up Cons It's not free unfortunately so you don't get the more in depth features if needed. However the trial for the basic passport photo function it is totally enough Review Source Tarsem T. Stenographer Media Production Used the software for: Less than 6 months ### "Good software for passport photos" May 10, 2019 4.0 Pros From last few months i am using this software hassle free as i need to fil the forms online for the new joinees. This software helps me alot in making the photos in proper size as required. Easy to use. Cons Sometimes the software get hanged up while editing the photo and crashes also. This is the only issue i faced. Review Source CK CHARLES K. informaticiens Photography Used the software for: 1-2 years ### "LOGICIEL LE PLUS RAPIDE " October 19, 2024 5.0 j'ai commencé à utiliser le logiciel Passeport Photo Marker il y a quelque temps, et depuis lors, je l'utilise toujour. je vous invite tous à essayer ce logiciel, vou ne serez pas déçu Pros les avatantes de Passeport Photo marke résident dans sa rapidité pour traitles photos avec précisionet sans aucun problèm. Cons il n'y a aucun inconvénients avec le logiciel Passeport Photo Marker Review Source Response from AMS Software October 28, 2024 Hello Charles! Thank you for your review. Glad to hear about your great experience. VR Verified Reviewer Studente Health, Wellness and Fitness Used the software for: 2+ years ### "Software pratico" February 11, 2023 4.0 Pros Molto utile per creare delle foto formato foto tessera, facile da usare Cons Potrebbe migliorare un po’ la grafica del software, ma non è una caratteristica essenziale Review Source KT Kangoma T. Farm Supervisor Farming Used the software for: Less than 6 months ### "Great DV photo resizing tool" October 16, 2024 4.0 It's great that I discovered this tool. Made my work so easy for me. Pros It makes the job easier than ever before. I love it. Cons The option each time to "open file" or "open folder" is annoying. This should definitely be removed. Review Source GS Georges S. Tuteur Higher Education Used the software for: Less than 6 months ### "LE VOYAGEUR" October 29, 2024 5.0 Pros Le fait qu'il permette de remendissionner les photos selon les normes des administrations des pays où on veut aller. Cons J'aurais aimé qu'on nous laisse le choix de payer une seule fois pour une photo et qu'on ne soit pas contraint de prendre un abonnement. Review Source Response from AMS Software November 7, 2024 Hello Georges! We do really appreciate your feedback as we always want to improve. IT Ivo T. Founder Information Services Used the software for: Less than 6 months ### "Works great for creating passport pictures at home" October 21, 2024 4.0 I needed to print some passport photos and this software helped me get it right and print the pictures the right size from my own printer Pros It has some cool features such as picture alignment and rotation. it then prints the picture the right format Cons While it's mostly a fun gimmick I couldn't find any clothing options for women Review Source Response from AMS Software October 28, 2024 Hello Ivo! We sincerely appreciate your feedback, as we are always looking to improve. AM Andrzej M. Owner Printing Used the software for: 2+ years ### "Only for 12 months" August 27, 2019 4.0 I do passport and visa photos Pros Easy to use. Has some professional qualities like background color adjustment. Preset for different photo requirements. Cons The software works only for 1 (one) year. The top right corner it will show you what is the time left for free update and as soon as this time for free update ends so is the software. I have complained several times and the support people always denied this accusation claiming that there is something conflicting on my computer. I have purchased another full version of the software and installed on a different computer and after 12 months it happened again. So running a business and rely on this software will cause a lot of problems at the time because you will not receive support as claimed on the website it may take day or more to reply and when representative finely reply it will be with a questions that will post-pound the reactivation of the software for another day. This software is set to work only 12 months even though it is not a subscription. Review Source Response from AMS Software August 28, 2019 Hello Mr Marciszewski, Thank you for your review. We are extremely sorry for the issues you encountered using our software. We do provide a lifetime license, not a subscription. But according to your problem description, you lost access to the software due to our activation server errors. This happens for some users who have older versions, and in this case, our support staff help to restore access - to do that, they need to check which version of the program you have installed so they can provide adequate assistance. We are very sorry it took a while with you. Generally, we provide support within one business day. It may take a bit longer if several of the staff are off sick. Anyway, we'll forward your review to the management so they consider employing more staff to speed up customer service operations. DG Darren G. Director Printing Used the software for: 1-2 years ### "Full Version of Software Expires after 1 Year" February 25, 2020 1.0 False sales & advertising. If it was sold as a subscription service originally I understand but to force it when you purchased and invested time in learning it is terrible. Horrible customer service that refuses to respond other than asking you to spend more money. Pros There is no pro when you purchase a functioning software and are forced to purchase a new license every year. Cons The support team is completely unresponsive other than telling you to spend $50 to buy a new license for the full version Review Source Response from AMS Software February 28, 2020 Hi Darren, Thank you for your review. We are sincerely sorry for the issues you had with our software. It's not a subscription service in fact, we do provide a lifelong license. But it looks like you lost access to your software due to an activation server error. This might happen for some users with older versions, and in such cases, our support should help you restore access. They definitely won't force you to purchase a license anew, so there must have been some misunderstanding. Can you send me your support ticket number so we can look into this in detail? We'll certainly take action if the support operator wasn't following their guidelines. AD ANTONIS D. Photographer Photography Used the software for: 6-12 months ### "We used this software while working in a team of studio photographers in central London. " March 11, 2018 5.0 We used this product for all of our clients and it was really useful. It offers a great range of ID - VISA - PASSPORT cropping templates and layouts, so you can select really fast and adjust the one that is right for each client. The main benefit was time saving, and its fast, professional design. Pros This is the ultimate Passport Photo editor, as it offers a great range of available layouts and crops, according to the United States, UK and International guidelines and requirements. I really like the way that I can choose the size and select very fast the right cropping for a visa, ID and passport. The user can create and print within seconds the right type of document and photo for his client. We used this software at the photography store, and I can say it was a great experience! Cons The only thing that could be improved is the color style and overall design of the windows / backgrounds. Apart from this one, the platform is running fast and its a totally professional and useful tool for every photographer and studio. Review Source Response from AMS Software March 20, 2018 Thank you so much, your feedback is precious! You mention some improvements to the interface style - perhaps you could drop a note to our support team with more details on what exactly could be improved? Thank you! RF Rozelle F. Managaress Graphic Design Used the software for: 6-12 months ### "Software not working" March 2, 2023 1.0 I paid for a service, but few days later, software is still not working, very unhelpful Pros Nothing... Cons They are not very helpful, they not easy accessible, no telephone communication. will NEVER EVER recommend this company to any one Review Source Response from AMS Software March 31, 2023 Hi Rozelle! We are really sorry to hear about the issue you have encountered. This is not the experience we would like you to have with our software. We would like to know more details about the situation. May we ask, if you could send us your support ticket number so we can look into this in detail? JV Jon V. Investigator Law Enforcement Used the software for: 1-2 years ### "Software will not stay activated" February 26, 2020 5.0 Pros When it works, it works. It does what we need it to do. But then, it no longer stays activated. Cons The software will not stay activated after a year. This is the second time that the program says that my trial is over. I did not pay $40 for a trial. I do not wish to update the software. However, every year to 18 months, the software crashes and says my trial is over. No. I will not recommend this software to anybody else. Review Source Response from AMS Software March 3, 2020 Hello Mr VanHouten, thank you for your review. I'm sorry to hear that you had difficulties with our software. The problem you describe is a known issue in some of our older versions, and tech support are instructed to help clients who encounter this bug asap. If you contacted our support team with this issue and didn't get adequate help, do let us know so we can investigate this case. CK Christelle K. Coach Individual & Family Services Used the software for: I used a free trial ### "Un très bon logiciel pour vos photos de passeport" November 20, 2023 5.0 J ai utilise ce logiciel pour faire mes photos de passeport. C est très bien fait. Et la qualité du rendu avec les différentes indications donne un rendu professionnel et de studio. Pros Le logiciel est simple en prise en main et très intuitif. Même pour quelqu un qui ne l a jamais utilise Cons Il faut se reidentifier à chaque fois. Il ne me semble pas que ça garde les entrées en mémoire même a très peu de temps d intervalle Review Source Response from AMS Software November 20, 2023 Hello Christelle! Thanks a lot for sharing your feedback. We'll be sure to pass your comments along to the relevant teams, as we are always looking for ways to improve. MF Maxim F. HR manager Information Technology and Services Used the software for: 6-12 months ### "Great App for In-Company Use" July 18, 2016 5.0 Working for a big company as an HR manager, I need making ID cards for new employees on a daily basis. After trying several options we've chosen Passport Photo Maker software as it has everything we need. Formerly I had to make multi-layered presets in Photoshop, but now I can pick suitable ID templates from the app collection. I no longer need to crop or retouch photos in other apps, and that saves me a lot of time! Pros \- up-to-date ID base - can fix or change the background - print on any paper, standard or custom size - markers for trimming Cons \- no Bluetooth or Wifi import Review Source SH Susan H. President/Operations Manager Retail Used the software for: Less than 6 months ### "Passport Photos, Ease of Use" July 14, 2022 5.0 Pros The fact that I can adjust/ rotate image to square up shoulders, and that I can lighten the background to bright white! I really appreciate the sizing lines that allow you to property position the head and face for any size passport photo for any country! Cons At this time, I have nothing to suggest for short comings on this software. Review Source LS Lynn S. Admin Assisstant Biotechnology Used the software for: 1-2 years ### "Passport Photos for Business Made Easy" January 10, 2023 2.0 There are pros and cons with this software, but if you need a quick way to make passport photos or other photos for company use this is great to use. Pros This software makes it easy to get the best passport photos you can without any hassle or overproduction on photoshop. It also included various photo setups for passports of other countries and that's a nice touch. Cons Charging so much to be able to edit and produce passport photo pictures for 40$, and even that much for a free trial. I think that's a bit much for just software that deals with pictures. Review Source AJ Apeksha J. Product Development - Designer Apparel & Fashion Used the software for: Less than 6 months ### "Applying for Passport just got easy" September 13, 2019 5.0 Software is a basic application of editing tools and getting your pic in correct size. It cannot do miracles but worth for the saving. Pros When it comes to apply for a passport, a passport size picture is essential. It is time consuming and I was bored to go to a shop to take a picture. Then I heard that there is this great app, that can make any of your photos into passport size photos. So I just downloaded the app, took a pic from my own phone and using the app, I converted it into the correct size recommended for an application of Passport. Tada Next day I submitted my full application. Cons Well it's not free. If you own a shop then paying and getting the advance features are worthy. Trial is just enough to carryout basic editing. Review Source Similar Products Featured