--- title: "Polygon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Polygon Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/150235/Polygon/" page_type: "product" language: "en" --- # Polygon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Polygon ## What is Polygon? Redcat provides an Australian developed and supported, integrated, end-to-end point of sale, accounting and business management system for cafs, restaurants, bars, franchises and multi-site venues. We help hospitality businesses thrive and grow, by providing real- time business information, the flexibility to run things their way, and the tools and support to drive efficiency and deliver outstanding customer service. We handle the IT, you focus on great food, drink and service. ## What is Polygon used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$70 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Polygon?[Manage this product listing](https://www.g2.com/products/polygon/claim_requests/new?auto=true) ## Polygon Overview Updated September 2026 AI summary Polygon supports restaurants in managing daily operations with features for billing, inventory, menu planning, point of sale, and table organization. Suitable for businesses of all sizes, it offers additional options such as built-in accounting, loyalty programs, and online ordering. Polygon is accessible via web, cloud, and multiple device platforms, accommodating varied deployment preferences. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Polygon 3.7 (3) VS. [4.8 (4,893)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price A$70 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.3 (3) Ease Of Use 4.8 (4,893) Value For Money 3.3 (3) Value For Money 4.8 (4,406) Customer Service 4.0 (3) Customer Service 4.7 (4,030) ## Polygon alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/187718/MarginEdge/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Polygon Overview ### What company size and specific industries is Polygon built for? Polygon is designed for cafes, restaurants, bars, and franchise businesses of varying sizes that need better visibility and control over business information. It suits hospitality operators focused on improving customer service, managing locations, and supporting day-to-day growth across food and beverage service settings. Features and Usability ### What are the key features of Polygon? Polygon offers point of sale (POS), billing and invoicing, and built-in accounting for transaction and financial management. It also includes inventory management, table management, and kitchen/menu management for restaurant operations, plus online ordering, a loyalty program, and reporting and analytics. Getting Started and Support ### What training and onboarding options does Polygon offer? Polygon provides in person training, live online sessions, and documentation. In person training supports direct instruction with a trainer, live online sessions allow guided remote setup and learning, and documentation offers written reference material for users to review product features and procedures as needed. Getting Started and Support ### What customer support options does Polygon offer? Polygon offers 24/7 live rep support and chat. These channels give users direct access to help at any time, with chat suited to quick questions and live reps available for more detailed issues. ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra data shows that buyers of Restaurant Management software rank the following features as their top priorities: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Polygon includes **Online Ordering**, which helps restaurants accept digital orders and meet customer demand across channels. However, it does not offer **Order Entry** or **Order Management**. Instead, it provides other important capabilities that reviewers also value, including **Reporting/Analytics** (**40%**) and **Kitchen/Menu Management** (**45%**). These features help businesses track performance, manage menus and kitchen workflows, and improve daily operations, giving teams better visibility and control over service delivery. Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Kitchen/Menu Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Built-in Accounting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Point of Sale (POS) 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Polygon 9 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Ordering: Tracks and processes online orders - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Table Management: Assign waitstaff and coordinate the table services --- Get Advice We can help you find the software with the features you need. Features 2.7 (3) 2.7 Based on 3 reviews ## Pricing Value for money 3.3 (3) Basic A$70.00 Per User,Per Month Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent KM Karla M. Owner student Consumer Services ### "Polygon polygon" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 28, 2023 My organization of finances has opened up a more broad advantage in my crypto with open opportunities of open investing and crypto currencies are open to more possibilities. Pros I like how organized charts and info related to you and data is organized.it is a little bit hard to understand for newbies but customer service is excellent Cons I have nothing that iv been disappointed or disappointed by on polygon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andrea C. Libero Professionista Internet ### "UTILE poiché SMART " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 10, 2023 Pros Del software ho potuto apprezzare il supporto online oltre che il servizio di reportistica Cons Nulla in particolare, mi sono trovato bene. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Bahaa J. Restaurant owner Hospitality ### "Over priced. Dumb software in a smart device enabled world. No order management capabilities " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 August 3, 2017 Went from using pen and paper to computers Pros It prints dockets to all stations Pretty reliable Remote support means the support team and connect in and fix problems pretty quickly (as long as you dont have a problem after 5pm or on the weekend) Cons Order number on docket does not corrospond with order ID on computer. No proper way to manage the ordering of entrees/ main meals. No delivery integrations with google maps No automatic price adjustments based on 'dine in' or 'take away' its up to the user to make sure the price is correct by selecting the right menu or 'keypad' Can't set mulltiple price levels for the same item, instead have to create multiple items Does not saved pick up customers previous orders No time management tools (cannot update wait times in real time) No push notifications to customers phone support team resistant to add new products to your system , claiming you should have learned how to do it in training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2018 Hi Bahaa. Sorry to hear about your difficulties configuring and using our solution. I can see that you need some assistance, based on your notes - most of your issues appear to be configuration related. We would love to help you get the most out of Redcat Polygon, but can't seem to find you as a customer - only a prospect. Please reach out, and we'll sort through things with you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.