Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • RedCat
  • www.redcat.com.au/

About Polygon

Integrated, end-to-end, Point of Sale, Accounting and Business Management solutions


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Polygon Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management

Polygon Reviews Recently Reviewed!

Over priced. Dumb software in a smart device enabled world. No order management capabilities

Aug 03, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: It prints dockets to all stations

Pretty reliable

Remote support means the support team and connect in and fix problems pretty quickly (as long as you dont have a problem after 5pm or on the weekend)

Cons: Order number on docket does not corrospond with order ID on computer.
No proper way to manage the ordering of entrees/ main meals.
No delivery integrations with google maps

No automatic price adjustments based on 'dine in' or 'take away' its up to the user to make sure the price is correct by selecting the right menu or 'keypad'

Can't set mulltiple price levels for the same item, instead have to create multiple items

Does not saved pick up customers previous orders

No time management tools (cannot update wait times in real time)

No push notifications to customers phone

support team resistant to add new products to your system , claiming you should have learned how to do it in training (BTW support is an extra 77$ a month, and the training is terrible)

Overall: Went from using pen and paper to computers