---
title: "Quantum Workplace Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Quantum Workplace Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more."
source_url: "https://www.capterra.com/p/150237/Recognition/"
page_type: "product"
language: "en"
publication_date: "2026-10-10"
---

# 

 Quantum Workplace Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Quantum Workplace

## What is Quantum Workplace?

Enhance performance, align and engage your teams, and empower your managers as performance coaches with Quantum Workplace. Drive more effective, ongoing communication between employees and managers with 1-on-1s. Seamlessly integrate goals, feedback, and talent reviews for thoughtful, data-informed, and action-focused performance conversations. Motivate employees and celebrate success with real-time recognition.

## What is Quantum Workplace used for?

[Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 160 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Employee Engagement / 2026
-   Employee Recognition / 2026
-   Performance Management System / 2026
-   Survey / 2026
-   360 Degree Feedback / 2025
-   OKR / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Quantum Workplace?[Manage this product listing](https://www.g2.com/products/quantum-workplace/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Quantum Workplace

4.6 (160)

VS.

[4.6 (5,321)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (160)

Ease Of Use

4.7 (1,798)

Value For Money

4.4 (116)

Value For Money

4.5 (1,423)

Customer Service

4.7 (154)

Customer Service

4.6 (1,355)

## Quantum Workplace alternatives

[4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (188)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,798)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

[View all alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/)

## FAQs about Quantum Workplace

Overview

### What problems does Quantum Workplace solve?

Quantum Workplace solves the challenge of turning employee feedback into clear follow-up actions by supporting engagement, pulse, lifecycle, and custom surveys with segmented reporting, trend comparisons, and comment summaries. HR teams, people leaders, and executives use it to identify morale issues, track goals and one-on-ones, coordinate performance reviews, and share recognition across distributed workforces.

Answer based on 113 reviews

Overview

### Which roles and teams benefit most from Quantum Workplace?

Quantum Workplace is most used by HR leaders, HR managers, and people operations teams managing employee engagement, performance reviews, and feedback programs. Talent management and development specialists use it to support growth conversations and training goals, while HR business partners and chief people officers track workforce sentiment and guide people strategy.

Answer based on 158 reviews

Overview

### What company size and industries is Quantum Workplace built for?

Quantum Workplace is used by HR managers and talent optimization leaders, primarily at midsize businesses (47%), with nonprofit organization management as its top industry (10%). It also serves small businesses (27%) and enterprises (26%), with reviewer representation in financial services (8%) and accounting (6%), for organizations focused on employee engagement and culture development.

Answer based on 160 reviews

Features and Usability

### What are the key features of Quantum Workplace?

Quantum Workplace includes employee surveys and feedback tools, with Survey Builder, customizable questions, pulse surveys, and anonymous feedback for collecting employee input. Its core reporting and analytics features provide data analysis, filtering, trend comparisons, benchmarking, and action planning. Engagement tracking and access controls/permissions support ongoing measurement and role-based administration.

Answer based on 42 reviews

Integrations

### Which third-party tools and platforms does Quantum Workplace integrate with?

Quantum Workplace integrates with 10 third-party tools, including HR and identity platforms such as ADP Workforce Now, BambooHR, Dayforce HCM, Workday HCM, SAP SuccessFactors HCM, Microsoft Azure, Okta, and OneLogin. It also connects with collaboration tools including Microsoft Teams, Microsoft Outlook, and Slack.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Quantum Workplace?

Quantum Workplace offers live online training, webinars, documentation, and videos to support rollout. Reviewers report that managers and employees generally find the portal and survey tools easy to use, while HR admins and users of analytics, reporting, Growth, Goals, or multiple modules may need additional guidance and practice.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Quantum Workplace offer, and how do users rate the experience?

Quantum Workplace offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe the support team as responsive, knowledgeable, and helpful, with some reporting answers within hours and effective guidance during implementation. A few users want more phone availability, after-hours assistance, training, or direct help instead of article links.

Answer based on 85 reviews

Surveys

### How well does Quantum Workplace handle employee surveys?

Quantum Workplace supports employee engagement, pulse, lifecycle, and custom surveys with templates, analytics, benchmarks, and HRIS-connected reporting. HR teams value accessible results, action-planning tools, and comment summaries, while some administrators find question formats limited, multilingual setup cumbersome, and survey links, settings, and project organization harder to manage.

Answer based on 44 reviews

## Who uses Quantum Workplace?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 3,901 Performance Management System reviews

Capterra data shows that buyers of Performance Management System software rank the following features as their top priorities:

-   **Performance Review Management** (**44%** of reviewers rated this feature as critical)
-   **Employee Management** (**46%**)
-   **Reporting & Statistics** (**46%**)

Quantum Workplace supports **Performance Review Management** and **Employee Management**, giving HR teams a way to manage evaluations and maintain employee records in one system. However, it does not include **Reporting & Statistics**. Instead, it offers **Customizable Templates** (**41%**), which can help teams standardize review processes and adapt forms to different roles or review cycles, helping businesses keep performance programs consistent and easier to manage.

Performance Review Management

4.5 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Employee Management

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Customizable Templates

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Reporting/Analytics

4.6 (80)

93.75% of 80 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Surveys & Feedback

4.7 (62)

95.16% of 62 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Customizable Questions

4.6 (47)

93.62% of 47 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Quantum Workplace 82 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Competency Management: Catalog, manage, and develop employee skill sets
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees
- Mobile Access: Access software remotely via mobile devices
- Mobile Survey: Distribute a survey via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Randomization: Randomize the displayed order of questions and answer options
- Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recognition Tracking: Track accrued recognition and rewards at an individual employee level
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

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Features

4.4 (130)

4.4

Based on 130 reviews

## Pricing

Value for money

4.4 (116)

[View pricing plan details](https://www.capterra.com/p/150237/Recognition/pricing/)

Engagement

Custom Quote Available

It includes:

-   Employee Engagement Surveys
-   Unlimited Pulse Surveys & Reports
-   Send Automated Reminders
-   Actionable Reports
-   Predictive Analytics

Performance

Custom Quote Available

It includes:

-   1-on-1 Meetings
-   Real-Time Notifications & Alerts
-   Culture-building recognition
-   Cascade goals/rocks/OKRs to team level
-   Unlimited Feedback
-   Performance Reviews (Including 360°, Peer & Manager Feedback)
-   Talent Reviews
-   Succession Planning

Development

Custom Quote Available

It includes:

-   Talent review visualization and calibration tools
-   9-box or 4 quadrant visualization
-   Comprehensive succession planning
-   Collaborative succession nomination process
-   Succession readiness tracking
-   Personalized, board ready succession planning insights
-   Team insights
-   Integrated growth plans
-   Transparent career paths
-   Career vision & coaching
-   AI-powered competency mapping

Value for money

4.4 (116)

4.4

Based on 116 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (154)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (154)

4.7

Based on 154 reviews

## User reviews

Overall rating

4.6

Based on 160 reviews

Filter by rating

5(110)

4(43)

3(5)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Melissa B.

HR Manager

Oil & Energy

### "HR & Training Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 2, 2026

Pros

Quantum Workplace has made exit surveys easy and more reliable. I really appreciate how it will make the feedback we receive trustworthy and anonymous.

Cons

The toughest part of the exit survey is getting it setup. The process involves a lot of steps and can feel overwhelming at times.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Abigail F.

Talent Management Specialist

Accounting

### "Quantum Workplace is a Strategic Partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2026

Everyone I have worked with at Quantum Workplace has been a joy to work with! I truly look forward to working with Quantum because I know it's going to be a positive experience. I can't recommend them enough!

Pros

Quantum Workplace is extremely easy to collaborate with. They are always listening to our needs, understanding, and then applying our situation to how their platform can best support us. It truly feels like we have a partner with Quantum Workplace, not just another software in our tech stack.

Cons

I really can't say much here. Any road bumps we've hit, Quantum has worked with us on creative solutions to address them. If we are testing a new feature in Quantum, they are eager to hear our feedback and how they can better meet our needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Andrea D.

Sr HR Generalist

Entertainment

### "Great Experience - Would Definitely Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 4, 2026

Pros

Implementation process was very smooth - reps were very friendly and did everything possible to make sure we we completed within our timeframe.

Cons

At this point, there is nothing distinct that I can say I did not like about this experience. Everyone involved was very friendly and helpful

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Gabriale P.

AVP People, Culture and Engagement

Financial Services

### "Trusted Partner for Employee Engagement and Survey Insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2026

Our overall experience with Quantum Workplace has been extremely positive. For more than a decade—and especially throughout our recent merger—their team has been a trusted partner in helping us execute both annual engagement and pulse surveys effectively. Survey rollouts were consistently well-managed and on schedule, employee access issues were addressed promptly, and the level of support and partnership remained strong throughout. We especially appreciated the platform's intuitive dashboards and AI-powered capabilities for analyzing open-ended feedback, which helped us quickly identify themes, uncover actionable insights, and make more informed decisions.

Pros

Our partners at Quantum Workplace have been exceptionally collaborative, responsive, and supportive throughout our annual engagement and pulse survey efforts, both during our recent merger and throughout a partnership that spans more than a decade. The platform is intuitive and easy to navigate, and its AI-powered capabilities have made it significantly easier to analyze qualitative feedback, identify meaningful themes, and uncover actionable insights that support informed decision-making.

Cons

The primary challenges we experienced were related to SFTP implementation and data integrations with our HRIS and other internal systems. While the implementation process occasionally required additional time and coordination, these issues were largely outside of Quantum Workplace's control. Throughout the process, their team remained responsive, communicative, and supportive, helping us navigate complexities while keeping our survey initiatives on track.

Alternatives considered

[energage](https://www.capterra.com/p/150103/WorkplaceDynamics/)

Reasons for choosing Quantum Workplace

Long-time client relationship and consistency of Best Places to work partnerships with WBJ.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MR

Mary R.

AVP, Employee Experience

Education Management

### "AVP, Employee Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2026

Pros

Incredible support from the team. We have been users for a few years and have been delighted with the support.

Cons

The are not any questions relative to cons regarding the experience with Quantum. We have been very happy.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LS

Laura S.

HRBP

Warehousing

### "Strong Core Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

Overall, the platform does a great job connecting these capabilities—goals, check-ins, recognition, and reviews, into a cohesive employee experience that supports continuous feedback rather than a once-a-year review cycle.

Pros

Quantum Workplace stands out for its well-rounded approach to performance management and employee engagement. The goal-setting functionality is intuitive and aligns well with organizational priorities, making it easy to set, track, and update goals throughout the year. The 1:1 tool is particularly useful for managers, they provide a structured yet flexible space to document conversations, track follow-ups, and promote meaningful, ongoing dialogue. The recognition feature is another highlight. It encourages a culture of appreciation by making peer-to-peer and manager recognition visible and easy to give, which helps boost morale and reinforce company values. Additionally, the performance review process is well-organized, allowing for streamlined evaluations that integrate feedback, goal progress, and competency tracking in one place.

Cons

Adoption can vary; some users may need more guidance or additional training to fully leverage all features.

Switched from

[WorkDove](https://www.capterra.com/p/149919/WorkDove/)

WorkDove was bought by Quantum, so we decided to transition with them. It was a good decision.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JW

Jill W.

HR and Communications Coordinator

Recreational Facilities and Services

### "Good tool for employees & managers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

May 6, 2026

Pros

Quantum Workplace is a robust system with many helpful tools and analytics. I like that you can select which tools/functions to implement singularly, without having to setup all functions at once.

Cons

We would like it to be more user friendly with additional language options. We specifically would like to see Haitian Creole added.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reasons for choosing Quantum Workplace

To give the employees re-assurance in the confidentiality of the survey responses.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TL

Tina L.

Director of Quality

Health, Wellness and Fitness

### "Quantum is great for Culture of safety and Employee Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 30, 2026

Good, \[sensitive content hidden\] was helpful. The scheduled meetings were helpful and the recordings. Would like to have a way leaders can enter in action plans for result of survey.

Pros

The support from the team. The AI function. The helpful tools and resources available on the quantum site.

Cons

Times support is offered. It would be nice to have 24/7 support available or online support and after hours support especially during survey launch and wrap up.

Alternatives considered

[Press Ganey](https://www.capterra.com/p/10022642/Press-Ganey/)

Reasons for choosing Quantum Workplace

Better deal and use of the product. Liked function.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DM

david M.

retail associate

Accounting

### "Happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

Im happy and trilled to be using Quantum workplace and customer support has been extremly helpful. thank you.

Pros

Quantum workplace has definitley been a learning curve but we are learning and improving on it everyday.

Cons

I am happy with Quantum workplace it has been a little tough adjusting to it so i do with i had a little better guidence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Toby M.

VP, Strategic Initiatives and Communications

Fund-Raising

### "University of Wyoming Foundation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 23, 2026

Very positive. Very customer focused. Appreciate all the help and the quick attention to any difficulties or problems.

Pros

Great value Has given us data to make positive change Now part of our culture Staff are excellent to work with

Cons

I don't have any major cons. The platform works as promised. It is intuitive and easy to work with. The data is easily accessible. One "con" might be this survey--don't put a minimum on the number of characters in each box.

Alternatives considered

[Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/)

Reasons for choosing Quantum Workplace

Cost and familiarity with the platform from our leadership board.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/150237/Recognition/reviews/)

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