--- title: "Quantum Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Quantum Workplace the right Performance Management System solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150237/Recognition/reviews/" page_type: "reviews" language: "en" --- Quantum Workplace 4.6 (160) [View alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Quantum Workplace Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews CA Courtney A Sr Director, People OperationsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 6-12 months. “We have been able to improve our ongoing communication between managers and employees with the 1:1 tool, implemented and utilized the analytics for our employee engagement, as well as many of the other modules.“ December 17, 2025 Gabriale P AVP People, Culture and EngagementFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “The primary challenges we experienced were related to SFTP implementation and data integrations with our HRIS and other internal systems. While the implementation process occasionally required additional time and coordination, these issues were largely outside of Quantum Workplace's control.“ July 14, 2026 LS Laura S HRBPWarehousing, 201 - 500 employeesUsed the software for: 6-12 months. “The goal-setting functionality is intuitive and aligns well with organizational priorities, making it easy to set, track, and update goals throughout the year.“ June 3, 2026 JL Josh L Senior TechnicianConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “The ability of viewing the overall participation rate of all individuals the review link has been submitted to is not a negative, but the negative falls in the lack of ability for management to see which individual employees haven’t participated in the survey.“ October 28, 2025 LS Lauren S Director of Talent StrategyAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “It gives leadership clear visibility into what’s driving success and where opportunities exist, supported by analytics that inform data-driven succession planning decisions.“ March 6, 2026 MR Mary Clare R Talent Development SpecialistMarket Research, 201 - 500 employeesUsed the software for: 1-2 years. “The forms creation is lacking simple things like branching that would help in creating our feedback forms and the feedback cycles do not work for our business needs.“ December 16, 2024 Gabriale P AVP People, Culture and EngagementFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “For more than a decade—and especially throughout our recent merger—their team has been a trusted partner in helping us execute both annual engagement and pulse surveys effectively.“ July 14, 2026 ML Mariah L Employee Relations SpecialistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “With the newer updates, I feel that I am more restricted on setting the exit interview questions up and it can become frustrating.“ January 8, 2025 ## Showing most helpful reviews Showing 1-25 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michele H. Sr. Director of Human Resources Non-Profit Organization Management Used the software for: 1-2 years ### "Analytics and customer service are next level!!" January 23, 2025 5.0 Overall, their client support makes a great platform next level. The analytics are amazing and I discover new features every day because they are consistently making improvements. Pros It is a robust platform with strong analytics and amazing customer service. Cons Unable to integrate with our HRIS- may be their issue though and not Quantum's Review Source DD Daniela D. Learning Designer Financial Services Used the software for: 6-12 months ### "We are big fans of QW" November 20, 2025 5.0 I cannot talk highly enough about everyone I've worked with at QW. Everyone is responsive, patient and positive. I truly appreciate the work they have done. Pros I love that everything is in one place, we currently have four features and look forward to adding more. I also appreciate the data analytics and AI feature especially for the engagement results. Cons I'd like for it to have LMS integrations. We use cornerstone and it would be helpful to connect both systems. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Having access to the platform and results right away, the AI integration, the action plan functionality. Review Source MP Michal P. Software Engineer Accounting Used the software for: 6-12 months ### "Quantum Workplace review" July 4, 2025 2.0 Pros It has a very management friendly vibe, I see how middle managers might enjoy it as it allows them to track and be notified about peoples entries Cons It feels the software fills an artificial need, where middle managers feel they must monitor constantly peoples goals and performance especially in roles where those are very hard to quantify. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) I don't know why we made the switch, but I believe we don't really need either of these. Review Source MR Mary R. AVP, Employee Experience Education Management Used the software for: 1-2 years ### "AVP, Employee Experience" June 9, 2026 5.0 Pros Incredible support from the team. We have been users for a few years and have been delighted with the support. Cons The are not any questions relative to cons regarding the experience with Quantum. We have been very happy. Review Source AY Ashley Y. HR Director Consumer Goods Used the software for: 1-2 years ### "Quantum Workplace: Platform Review" December 15, 2025 4.0 My overall experience with it has been good. What I have not understood, I'm able to have help with via my team reps, they are the ones who make all the difference in using the tool. \[sensitive content hidden\] are amazing! Pros There great employee engagement tools like feedback, pulse and lifecycle surveys to measure engagement. Flexibility in templates and survey options, love the AI assist function. Cons There is a bit of a learning curve for understanding the analytics side, user friendly interface could be better or more simplified to gain employee usage and engagement Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I'm not sure, was not provided that info on who we switched from or why Review Source MS Maureen S. HR Hospital & Health Care Used the software for: Less than 6 months ### "Jury is still out on this transition. " November 14, 2025 4.0 So far it has been a good experience. I think that once we are using the system more and I really know the ins and outs I will be able to say more definitively if this is a product we will stay with long term. Right now, I am unsure. Pros I like that they were able to transfer my data from my old software. Getting the system up and running was relatively smooth. Cons There are some features that I wish functioned a little differently, such as more filtering categories and dashboard quick-view items. I have sent recommendations to my implementation specialist Kylen. Switched from [WorkDove](https://www.capterra.com/p/149919/WorkDove/) no choice. I believe they merged or were bought out. Review Source TM Toby M. VP, Strategic Initiatives and Communications Fund-Raising Used the software for: 2+ years ### "University of Wyoming Foundation" March 23, 2026 4.0 Very positive. Very customer focused. Appreciate all the help and the quick attention to any difficulties or problems. Pros Great value Has given us data to make positive change Now part of our culture Staff are excellent to work with Cons I don't have any major cons. The platform works as promised. It is intuitive and easy to work with. The data is easily accessible. One "con" might be this survey--don't put a minimum on the number of characters in each box. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Cost and familiarity with the platform from our leadership board. Review Source TL Tina L. Director of Quality Health, Wellness and Fitness Used the software for: 1-2 years ### "Quantum is great for Culture of safety and Employee Engagement" April 30, 2026 5.0 Good, \[sensitive content hidden\] was helpful. The scheduled meetings were helpful and the recordings. Would like to have a way leaders can enter in action plans for result of survey. Pros The support from the team. The AI function. The helpful tools and resources available on the quantum site. Cons Times support is offered. It would be nice to have 24/7 support available or online support and after hours support especially during survey launch and wrap up. Alternatives considered [Press Ganey](https://www.capterra.com/p/10022642/Press-Ganey/) Reason for choosing Quantum Workplace Better deal and use of the product. Liked function. Review Source PT Patricia T. EVP Human Resources Construction Used the software for: 2+ years ### "Solid Platform and Customer Service and Training" November 5, 2025 4.0 Very Good - The survey tool works well and the reports are made easy. The Action Plan feature and suggestions for action planning. The team members are professional and knowledgeable. Pros We like the questions and survey link to local Best Places to Work. We also like how the platform performs. Cons Turning to AI to help with employee words in responses on surveys. We want to hear employee's words, not AI's interpretation. Alternatives considered [TINYpulse](https://www.capterra.com/p/145642/TINYpulse/)[Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace We enjoy the Best Place to Work Recognition. The questions are thorough. The follow up tools work well. We enjoy all the Product Features. Review Source JW Jill W. HR and Communications Coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "Good tool for employees & managers" May 6, 2026 4.0 Pros Quantum Workplace is a robust system with many helpful tools and analytics. I like that you can select which tools/functions to implement singularly, without having to setup all functions at once. Cons We would like it to be more user friendly with additional language options. We specifically would like to see Haitian Creole added. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Quantum Workplace To give the employees re-assurance in the confidentiality of the survey responses. Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 1-2 years ### "Great Tool for Employee Feedback and Engagement" January 17, 2025 4.0 Excellent survey and employee feedback loop. Great for employee life cycle surveys, pulse surveys, and annual engagement surveys. Real quick to start up and use. Great integration with ADP. Can be a bit pushy about using and purchasing their other services. Pros Great integration with ADP Great data analyzation tools and AI Summaries Easy Survey Creation and Accessible on Multiple Devices Cons Can be pushy about using their other services. Some of the features on the intelligence dashboard are hidden behind paywalls but it feels like some of them should be included. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[Engage](https://www.capterra.com/p/204592/WorkStep/) Reason for choosing Quantum Workplace Integration, features, and ease of use. Really sealed the deal with the "Best Places to Work" data standards for across market comparison.q Review Source YD Yuvrath D. Talent Management Specialist Broadcast Media Used the software for: Less than 6 months ### "Worthwhile!" April 7, 2025 4.0 It is easy, extensive to use with so many filter and slice options has made life easy Pros The ease of use would be one of the factors Cons I have used both culture amp and Quantum, I believe quantum gives me edge with its different tools Switched from [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) The ease of use of the Quantum and its D&I surveys Review Source MCR Mary Clare R. Talent Development Specialist Market Research Used the software for: 1-2 years ### "My review of Quantum" December 16, 2024 3.0 Pros I like the new performance reviews feature and the AI summaries there. I like the engagement survey part as well, there's always useful information from there as well. Cons Don't like the adaptability of Quantum. The forms creation is lacking simple things like branching that would help in creating our feedback forms and the feedback cycles do not work for our business needs. Switched from [Engagedly](https://www.capterra.com/p/143298/Engagedly/) Engagedly was worse than Quantum. The technology in Engagedly was very old school. Review Source KH Kim H. CPO Accounting Used the software for: 6-12 months ### "Review from Public Auditing Firm" December 18, 2024 4.0 It has been overall fine. I do wish that there was some training that QuantumWorkplace gave to our evaluators and employees that was embedded into the pricing. Pros I think that it is user friendly to enter the information. I think that ultimately it will be a good evaluation tool for our employees and the analytics will assist leadership with making development and promotional decisions. Cons We have a fairly complex evaluation system so I am still really trying to figure out the system and how it will work best for our particular organization. Alternatives considered [helloteam](https://www.capterra.com/p/178024/helloteam/) Reason for choosing Quantum Workplace Our Managing Partner believed that the analytics were better with Quauntum Workplace. Review Source AD Aaron D. Tech Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Great for the price!" October 16, 2025 4.0 Overall Quantum is a great product and I see why so many companies use it for internal employee engagement, as it is a pretty robust system and useful in many ways. Pros Adding employee info is very simple, the Recognition feature has boosted morale, and the 1-on-1/Employee Review feature helps us keep track of employee productivity throughout the year. Cons Creating surveys is not very user friendly. I think renaming some of the settings could people create the survey they want. I find myself either not being able to see any of the survey results or everyone is able to see everyone else's survey results. Review Source AF Autumn F. Payroll and HR Coordinator Facilities Services Used the software for: 2+ years ### "How Quantum Workplace is helping us grow!" July 17, 2025 5.0 Our experience with Quantum Workplace has been generally positive. Transitioning from the platform they acquired, we’ve been able to centralize key HR processes. While there’s a learning curve and some areas could be more intuitive, their support team is responsive, and the platform continues to improve in functionality and ease of use. Pros Quantum Workplace offers modular, mobile-friendly tools that support our phased rollout. It’s especially effective for blue-collar roles, enabling managers to own their talent through 1-on-1s, feedback, and goal tracking. Associates can actively manage their development, boosting engagement. Cons The platform has a learning curve, particularly with complex modules such as Growth and Goals. Reporting is helpful, but could be more robust to support deeper talent analysis and strategic decision-making. Switched from [WorkDove](https://www.capterra.com/p/149919/WorkDove/) Acquired by Quantum Workplace this year. Review Source MH Miles H. Product Analyst Business Supplies and Equipment Used the software for: 2+ years ### "Helpful to gauge team sentiment, but a little rigid." July 14, 2025 4.0 It has provided us for a clearer picture of what our teams are experiencing, particularly during times of change. And we have leaned on the feedback to steer a few policy shifts that have increased overall morale. Pros I like the pulse surveys they are easy to launch and quick to send out and people really react to them. A reporting dashboard enables us to dynamically illustrate trends to our leadership. Cons There’s not a lot of flexibility for changes. I often desire to customize questions more to our department, but templates are too restrictive. Review Source CH Carly H. Senior Human Resources Manager Food & Beverages Used the software for: 1-2 years ### "Gellert Global Group Engagement Survey" September 11, 2025 5.0 The entire process was easy, with support available every step of the way. The system itself is extremely helpful—doing much of the work and thinking for you when it comes to action planning. I especially appreciate the ability to download the results in PDFs to share with teams. Overall, it’s a user-friendly tool that truly supports leaders with staying efficient and effective. Pros The system is extremely user-friendly and intuitive to navigate.\[sensitive content hidden\] provided excellent customer service and were always available whenever support was needed. The built-in analytics, including AI features, make it simple for leaders to quickly access insights and manage tasks efficiently. Cons No constructive feedback. Everything was customizable (which was an improvement from previous years). Review Source DA Denise A. Sr. Human Resources Business Partner Logistics and Supply Chain Used the software for: 2+ years ### "Turning feedback into strategies" April 28, 2025 5.0 We have been using this system for years. I find value in uncovering insights from data, identifying trends, and making informed decisions. The comments have an AI feature that turns numbers into narratives that drive impactful change. Pros Easy to manage. Lots of information and analytics at my fingertips allowing us to easily find actionable strategies that are meaningful. Cons Digging through responses to find meaningful patterns or correlations aren't easy you have to take some time to play around with the filter options. Review Source MP Maria P. Human Resources Business Partner Banking Used the software for: 6-12 months ### "Love Quantum!" March 13, 2025 5.0 Very positive!! Would recommend to anyone. Pros Quantum Workplace is easy to navigate. I had never used Quantum prior to my current role, and I was able to learn it very quickly. I like the reporting feature as well. Cons I don't like that you cannot re-send survey links to individuals who have already received the survey. Review Source NT Nicole T. Vice President of Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "Annual Engagement Survey Experience" April 22, 2025 5.0 Overall, my experience with Quantum was easy and efficient. We have used Quantum for our Engagement Surveys for several years and the benchmark data is extremely helpful. Pros The portal is user-friendly and there are great templates for any type of survey. It was also convenient being able to make a copy of a previous year's survey (Engagement Survey) so that we can compare benchmark data year over year. Cons Some processes were difficult to remember after not using the portal for some time, such as copying a survey and adding/removing users. However, the help button had great tutorials and I was able to figure out the processes without assistance. Review Source MN Mihaela N. HR Talent Data Analyst Information Technology and Services Used the software for: 1-2 years ### "Good system" April 4, 2025 5.0 It's ok-ish, bit clunky in some parts but overall I am easy navigating it due to my data background. Not sure how easy it is for any non-data person. Pros It's structured and I can find everything with ease. User friendly Cons Number of clicks needed to get to the end result. The complexity in which the NPS is constructed with having to select multiple times to get to my end result. Review Source AP Annalisa P. HRBP Warehousing Used the software for: 1-2 years ### "QW Engagement " March 18, 2025 4.0 This is a good platform to track engagement, and is user friendly for managers Pros analytics are great and the heat map and innovation to tie the information together and track through life of employement. Cons Survey set up is clunky when needing multiple languages -- for smaller survey's there are no translations for stock questions. Review Source Dan S. Sr. Human Resources Business Partner Hospital & Health Care Used the software for: 1-2 years ### "Quantum Workplace makes sense. " January 2, 2025 5.0 Quantum Workplace has made it easy to not only gather data scientifically, but has also made it simple to see the data and see trends. The experts at Quantum have done a great job presenting and helping when we need to dig in deeper. Quantum Workplace has made our roles in HR easier. Pros Quantum Workplace has made sense, through analytics, what is happening with our workforce. Cons Nothing I think the experience is great. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Quantum Workplace Ease of implementation and survey analytics Review Source TM Ty M. HR Business Partner Hospitality Used the software for: 6-12 months ### "Very happy with support" February 3, 2025 5.0 Excellent! When I send a request for help, I typically get a response within two hours. Pros Responsiveness of support and benchmarks. Cons It took a while to learn what I could and could not do with the survey tool and in the beginning the help I received was a link to an article which I did not like. Later, I learned that I could talk to a human to get the help I needed. Switched from [Terryberry Wellness](https://www.capterra.com/p/183375/Terryberry-Wellness/) Customer service and reporting limitations. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.