# Quantum Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Quantum Workplace the right Performance Management System solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150237/Recognition/reviews --- Quantum Workplace 4.6 (152) [View alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Quantum Workplace Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews CA Courtney A Sr Director, People OperationsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 6-12 months. “We have been able to improve our ongoing communication between managers and employees with the 1:1 tool, implemented and utilized the analytics for our employee engagement, as well as many of the other modules.“ December 17, 2025 JL Josh L Senior TechnicianConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “The ability of viewing the overall participation rate of all individuals the review link has been submitted to is not a negative, but the negative falls in the lack of ability for management to see which individual employees haven’t participated in the survey.“ October 28, 2025 LS Lauren S Director of Talent StrategyAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “It gives leadership clear visibility into what’s driving success and where opportunities exist, supported by analytics that inform data-driven succession planning decisions.“ March 6, 2026 MR Mary Clare R Talent Development SpecialistMarket Research, 201 - 500 employeesUsed the software for: 1-2 years. “The forms creation is lacking simple things like branching that would help in creating our feedback forms and the feedback cycles do not work for our business needs.“ December 16, 2024 CA Courtney A Sr Director, People OperationsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 6-12 months. “Not only has the platform been pivotal in our initiative to improve employee engagement, but it has far exceeded our expectations for use by our employees.“ December 17, 2025 KW Kristi W Assistant ManagerLogistics and Supply Chain, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Little confusing on some of the details needed as it didn't necessarily show you the whole picture of the project.“ November 13, 2025 LS Lauren S Director of Talent StrategyAccounting, 201 - 500 employeesUsed the software for: 1-2 years. “Quantum Workplace helps us intentionally invest in our high performers by capturing their achievements in one place.“ March 6, 2026 MH Miles H Product AnalystBusiness Supplies and Equipment, 51 - 200 employeesUsed the software for: More than 2 years. “I often desire to customize questions more to our department, but templates are too restrictive.“ July 14, 2025 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dan S. Sr. Human Resources Business Partner Hospital & Health Care Used the software for: 1-2 years ### "Quantum Workplace makes sense. " January 2, 2025 5.0 Quantum Workplace has made it easy to not only gather data scientifically, but has also made it simple to see the data and see trends. The experts at Quantum have done a great job presenting and helping when we need to dig in deeper. Quantum Workplace has made our roles in HR easier. Pros Quantum Workplace has made sense, through analytics, what is happening with our workforce. Cons Nothing I think the experience is great. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Quantum Workplace Ease of implementation and survey analytics Review Source DD Daniela D. Learning Designer Financial Services Used the software for: 6-12 months ### "We are big fans of QW" November 20, 2025 5.0 I cannot talk highly enough about everyone I've worked with at QW. Everyone is responsive, patient and positive. I truly appreciate the work they have done. Pros I love that everything is in one place, we currently have four features and look forward to adding more. I also appreciate the data analytics and AI feature especially for the engagement results. Cons I'd like for it to have LMS integrations. We use cornerstone and it would be helpful to connect both systems. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Having access to the platform and results right away, the AI integration, the action plan functionality. Review Source MP Michal P. Software Engineer Accounting Used the software for: 6-12 months ### "Quantum Workplace review" July 4, 2025 2.0 Pros It has a very management friendly vibe, I see how middle managers might enjoy it as it allows them to track and be notified about peoples entries Cons It feels the software fills an artificial need, where middle managers feel they must monitor constantly peoples goals and performance especially in roles where those are very hard to quantify. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) I don't know why we made the switch, but I believe we don't really need either of these. Review Source RL Robin L. Talent Development Manager Business Supplies and Equipment Used the software for: 2+ years ### "A preferred partner" February 4, 2026 5.0 Complete and thorough customer support from discovery through launch into analysis of survey results. Pros Quantum provides excellent customer support. Their application interface is nicely laid out and easy to use. Cons I really have no complaints. My only suggestion would be making it easier to access the library of survey questions. They are a little buried and it requires a few too many clicks to find them. Review Source MS Maureen S. HR Hospital & Health Care Used the software for: Less than 6 months ### "Jury is still out on this transition. " November 14, 2025 4.0 So far it has been a good experience. I think that once we are using the system more and I really know the ins and outs I will be able to say more definitively if this is a product we will stay with long term. Right now, I am unsure. Pros I like that they were able to transfer my data from my old software. Getting the system up and running was relatively smooth. Cons There are some features that I wish functioned a little differently, such as more filtering categories and dashboard quick-view items. I have sent recommendations to my implementation specialist Kylen. Switched from [WorkDove](https://www.capterra.com/p/149919/WorkDove/) no choice. I believe they merged or were bought out. Review Source VN Vinod N. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Human Resources Director" May 26, 2025 4.0 My overall experience with Quantum Workplace has been positive. It is a user-friendly tool that supports both employees and managers effectively. The platform offers useful features such as customizable surveys, which leadership can leverage to gain valuable insights into employee sentiment. Pros Quantum Workplace is highly user-friendly and offers customizable features to effectively engage employees. Cons Quantum Workplace is highly user-friendly and offers customizable features to support employee engagement. However, it lacks certain engagement tools found in other platforms—such as a points-based rewards system that allows employees to accumulate and redeem points for recognition or incentives. Alternatives considered [Keka](https://www.capterra.com/p/149253/Keka/) Reason for choosing Quantum Workplace I am not the decision maker. Quantum Workplace was purchased by Leadership team. Review Source AY Ashley Y. HR Director Consumer Goods Used the software for: 1-2 years ### "Quantum Workplace: Platform Review" December 15, 2025 4.0 My overall experience with it has been good. What I have not understood, I'm able to have help with via my team reps, they are the ones who make all the difference in using the tool. \[sensitive content hidden\] are amazing! Pros There great employee engagement tools like feedback, pulse and lifecycle surveys to measure engagement. Flexibility in templates and survey options, love the AI assist function. Cons There is a bit of a learning curve for understanding the analytics side, user friendly interface could be better or more simplified to gain employee usage and engagement Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I'm not sure, was not provided that info on who we switched from or why Review Source EG Eve G. People Operations Manager Telecommunications Used the software for: Less than 6 months ### "Great Decision Moving to Quantum Workplace" April 25, 2025 5.0 It has been a great experience. The technology is comprehensive and easy to sue and support is great. Pros The client support team is outstanding. I love the way I can slide and dice data. The output from our Engagement survey allowed us to create actions plans that are achievable Cons That we have to use Feedback instead of Surveys to obtain New Hire Manager data. I wish we could the Survey format and align data between the manager and employee feedback at 1 week, 30/60/90 days 6 & 12 months Reason for choosing Quantum Workplace Cost, support, reporting capabilities, ability to have survey & feedback in one platform. Switched from [Perceptyx](https://www.capterra.com/p/201003/Listen/) Renewal cost was too high and Quantum offered many more features. Review Source SH Sheena H. HR Project Manager Wholesale Used the software for: 6-12 months ### "HR Project Manager" September 3, 2025 5.0 Overall, the experience was superb. Implementation was super easy and straight forward. The assigned Insight Analysts, \[sensitive content hidden\], and Senior Implementation Specialist, \[sensitive content hidden\] were great! Pros Overall, the system the support, and overall experience is one big pro. I would recommend Quantum to others. Cons Not any big cons. There was a slight mishap in the beginning from our sales rep. I felt like he gave us incorrect communication as a way to solidify a sale for him. I didn't like that there didn't seem like any corrective action or additional incentive for us to offset that experience. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Quantum had the best analytics and offered more for the cost. Review Source PT Patricia T. EVP Human Resources Construction Used the software for: 2+ years ### "Solid Platform and Customer Service and Training" November 5, 2025 4.0 Very Good - The survey tool works well and the reports are made easy. The Action Plan feature and suggestions for action planning. The team members are professional and knowledgeable. Pros We like the questions and survey link to local Best Places to Work. We also like how the platform performs. Cons Turning to AI to help with employee words in responses on surveys. We want to hear employee's words, not AI's interpretation. Alternatives considered [TINYpulse](https://www.capterra.com/p/145642/TINYpulse/)[Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace We enjoy the Best Place to Work Recognition. The questions are thorough. The follow up tools work well. We enjoy all the Product Features. Review Source SC Stefanie C. VP Computer Networking Used the software for: 1-2 years ### "Quantum review (vs paylocity)" January 7, 2025 3.0 it's ok, we used to use paylocity performance module and it was easier for review forms/etc. the recognition function within quantum is good though. Pros nice visual interface - some parts are very easy to use from user standpoint, but the reviews from admin setup aren't as simple. Cons admin setup and understanding how things are cascaded down are not easily understood. should also be ability to put comments in about individuals that are shared w/ manager, but not necessarily public to employee (outside of private notes). Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) we were acquired by a company that already used quantum Review Source CA Christa A. Senior Associate Investment Banking Used the software for: Less than 6 months ### "First Annual Engagement Survey " June 25, 2025 5.0 Great! Wish there was more help with exact feedback from the survey but I think that comes with the upgrade to insights so that is on us for not having but wish we knew before hand. Pros Easy to use, only a few weird work arounds but got used to them and the process flows very smoothly. Cons A lot of information which is good but overwhelming for the first time. Wish we had more time to slow down and go through the results more. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[energage](https://www.capterra.com/p/150103/WorkplaceDynamics/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace Had the most tools that we needed and can grow into for the future. Also, experts in this industry so trusted. Review Source AD Aaron D. Tech Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Great for the price!" October 16, 2025 4.0 Overall Quantum is a great product and I see why so many companies use it for internal employee engagement, as it is a pretty robust system and useful in many ways. Pros Adding employee info is very simple, the Recognition feature has boosted morale, and the 1-on-1/Employee Review feature helps us keep track of employee productivity throughout the year. Cons Creating surveys is not very user friendly. I think renaming some of the settings could people create the survey they want. I find myself either not being able to see any of the survey results or everyone is able to see everyone else's survey results. Review Source JL Josh L. Senior Technician Construction Used the software for: 2+ years ### "Measuring Engagement in the Modern Workforce" October 28, 2025 5.0 Overall experience with Quantum Workplace has checked every box I have looked for in a survey platform. The value that comes along with the lack of a learning curve for the usage make it a tools worth having in your toolbelt. Pros User gets their personal report back while management recieves a collective report for overall average statistics of the percentage of individuals who participate. Ease of use for employees, without the need to login. Provides different question types for the ability for employees to manage their answers. Cons The ability of viewing the overall participation rate of all individuals the review link has been submitted to is not a negative, but the negative falls in the lack of ability for management to see which individual employees haven’t participated in the survey. The ability to see if they have participated and completed the survey would removes this from the negative. Review Source MR Marc R. Director of LDHR Non-Profit Organization Management Used the software for: 2+ years ### "Love the tool! Use it and value your people!" September 21, 2025 5.0 My experience has been great as a supervisor. I wished my leaders would use it more consistently. But it is growing! Pros Great way to track my goals and my employees goals! I appreciated the support of Quantum Workplace. The analytics are awesome! Cons I wished as an organization we started with simple goal setting. So we adapted to using it more consistently. Review Source CC Caleb C. Chief of Staff Non-Profit Organization Management Used the software for: 1-2 years ### "Great for individual, but lacking for team management." April 25, 2025 4.0 In general, I have positive interactions with the tool. I think it has the potential to be a one-stop shop, but it needs some tweaking and personalization to our organization to meet the requirements that we have and need to be met. Pros I like the individual usability of the tool in keeping goals in front of me and allowing me to accurately record what is happening when. Cons I think the administrative features are too limiting. I want to empower my team leaders to have access to manage the administration of their teams on their own, but due to the limitations and visibility of the material, I cannot give it down the organization. Too limiting. Review Source JP Jennifer P. HRM Utilities Used the software for: 6-12 months ### "Great for Surveys" April 28, 2025 5.0 The representatives were very helpful with setting up surveys. The prebuilt surveys are easy to customize and distribute. Again the performance piece was lacking what our organization needed which was something more performance driven. Pros It's easy to navigate as an administrative user and as an employee. Cons The performance module used KPI or SMART goals. We were looking for a more basic performance review with a development plan. Review Source TM Ty M. HR Business Partner Hospitality Used the software for: 6-12 months ### "Very happy with support" February 3, 2025 5.0 Excellent! When I send a request for help, I typically get a response within two hours. Pros Responsiveness of support and benchmarks. Cons It took a while to learn what I could and could not do with the survey tool and in the beginning the help I received was a link to an article which I did not like. Later, I learned that I could talk to a human to get the help I needed. Switched from [Terryberry Wellness](https://www.capterra.com/p/183375/Terryberry-Wellness/) Customer service and reporting limitations. Review Source LH Liz H. Employee Engagement and Communications Financial Services Used the software for: 2+ years ### "Great for Employee Engagement!" January 15, 2025 5.0 Quantum has allowed my to view and analyze the results for my employee engagement surveys with ease. Pros Survey results at your fingertips with applicable benchmarks. Cons Less than full concierge service to analyze results. Review Source DL Deirdre L. Human Resources Representative Logistics and Supply Chain Used the software for: 1-2 years ### "March Review" March 5, 2025 5.0 Quantum is a very valuable tool and is great way to keep the employees informed of their progress and goals. Pros I like the ability to provide recognition from team member to team member Cons Running report is not very user friendly Review Source KM KARIE M. HUMAN RESOURCE DIRECTOR Logistics and Supply Chain Used the software for: 6-12 months ### "We love Quantum Workplace!!!" March 17, 2025 5.0 Everyone has been wonderful from the start up till now especially the love the chat feature where we can interact with live help desk folks. Pros Very easy to use. We are using the Survey, 1:1's and Talent Review options. All have been great products and so helpful to our management team. Cons I think you need to add another 20 hours to training for when the new customers actually go to use the product the first few times especially when more than one module is being used. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace LIKE THE FUNCTIONABILITY OF QUANTUM BETTER Review Source PT Phyllis T. Human Resources Business Partner Utilities Used the software for: 2+ years ### "Exceptional Team, Outstanding Partnership" September 26, 2024 5.0 Working with Quantum Workplace has been an exceptional experience. What I value most is the personalized support from the team. They’ve consistently gone above and beyond to understand our needs, providing timely guidance and solutions that have made a real impact on our engagement survey process. Their tools are powerful, but it’s the team that truly stands out. They’re proactive, responsive, and genuinely invested in our success. I’m excited to continue working with them on our new hire and exit surveys, knowing we’re in great hands. If you want a partner who cares about your success, I highly recommend Quantum Workplace! Pros What I love most about Quantum Workplace is their exceptional team and the personal touch they bring to everything. I'm not sure if I'm able to share names on this review, but the team have been amazing throughout the entire engagement survey process. They understand our needs and provide timely, thoughtful support every step of the way. Quantum's platform is user-friendly and powerful, but it’s the team's commitment to our success that really stands out. They’re more than just a vendor—they’re a true partner invested in helping us grow. Highly recommend Quantum Workplace for anyone looking for a supportive and reliable partner! Cons The team's support has always been quick to assist, making the process of learning all the new tools much easier. It's hard to find something that's not to like about Quantum Workplace and their amazing team! Review Source SS Shawna S. Trainer Financial Services Used the software for: 2+ years ### "Quantum is great!" January 13, 2025 5.0 The system is overall is very easy to use. As a supervisor the ability to have dedicated spaces to track 1:1 meetings with your employees is handy. From an organization the area we use to recognize employees is great! It's like a giant team chat where messages, gifs, photos and such can be shared and you can call out a great job to another employee. Pros The ease of use, the functioning when it comes to data and ability to sort through information and filter is helpful. Cons Nothing really that I dislike about it really. Review Source AT Ash T. Director of People and Culture Non-Profit Organization Management Used the software for: 2+ years ### "Secure Surveys with Options" January 30, 2025 4.0 My experience is that employees feel comfortable completing the survey and providing feedback. Pros I like that Quantum Workplace is known for data security and anonymity. Brand reputation and quality products are important, and I see Quantum as one of those products. Cons The way surveys are sent and options to resend - regarding optics - can be a bit clunky. Review Source MB Megan B. HR Manager Machinery Used the software for: 2+ years ### "Great Asset in Engagement " December 23, 2024 5.0 Pros The ease of navigating the system. I really enjoy the AI and prompts the system gives for conversation starters, as well as where each team should focus their attention. Cons At times, splicing the data can be challenging as it does not seem easy to do more than 1 filter at a time. Review Source Similar Products Featured ## Related categories [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[OKR](https://www.capterra.com/okr-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.