# Page 2 | Quantum Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Quantum Workplace the right Performance Management System solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150237/Recognition/reviews --- Quantum Workplace 4.6 (152) [View alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Quantum Workplace ## Showing most helpful reviews Showing 26-50 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LO Linda O. VP of HR Financial Services Used the software for: 1-2 years ### "Upgrade to Quantum" March 17, 2026 4.0 Overall, it has been an upgrade from our last platform and easier to use. It is a good value for the price. Pros I like the fact that you have all aspects of performance management in one platform, from reviews, to ranking, surveys, feedback and more. It's easy to use and navigate between the different areas within a profile. It offers visibility to upline. The tutorials are done well and easy to understand. Cons The scheduling of 1on1s through Quantum can be a little confusing, especially if you are scheduling more than once a month and using more than one template. Alternatives considered [Trakstar Perform](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace good price and fit our needs for performance management Switched from [15Five](https://www.capterra.com/p/140437/15Five/) We had outgrown 15Five and needed a more robust system that was more user friendly and easier to navigate between sections. Review Source CA Courtney A. Sr Director, People Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Quantum has been a great tool and partner for us!" December 17, 2025 5.0 I've been incredibly pleased with Quantum. Not only has the platform been pivotal in our initiative to improve employee engagement, but it has far exceeded our expectations for use by our employees. We have had nothing but great feedback and I don't regret choosing Quantum one bit. Pros Quantum is very user-friendly and has helped us elevate our performance engagement across our org. We have been able to improve our ongoing communication between managers and employees with the 1:1 tool, implemented and utilized the analytics for our employee engagement, as well as many of the other modules. They have been very open and collaborative on feedback for future use considerations, and my implementation managers have been wonderful and always available if questions arise. Cons As with any system, there are some system functionality limitations. Quantum has thought of a lot and they are open to continuing to garner feedback and pass that along for future consideration. So even when there is a limitation, it's nice to know that we can explore options for the future. Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace Features and value provided. One platform didn't have the analytics we were looking for and Quantum was more cost efficient than another platform. Review Source AH Abby H. Talent Management Business Partner Packaging and Containers Used the software for: 2+ years ### "A Seamless Experience with Quantum Workplace" December 5, 2025 5.0 Outstanding. Quantum Workplace delivers a reliable, user-friendly solution backed by exceptional support. We highly recommend them. Pros We’ve had an excellent experience using Quantum Workplace. The platform is intuitive, easy to use, and provides all the functionality we need for our surveys. We especially appreciate that the tool is continuously updated with new features, which keeps it fresh and relevant. One of the biggest highlights is the people at Quantum Workplace—they are fantastic to work with. Their customer service and support teams are responsive, knowledgeable, and make the entire process seamless. They truly feel like partners in our success. Cons Honestly, we haven’t encountered any downsides. The platform and the team behind it consistently exceed our expectations. Alternatives considered [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[Perceptyx](https://www.capterra.com/p/201003/Listen/) Reason for choosing Quantum Workplace When evaluating survey platforms, we prioritized ease of use, robust functionality, and strong customer support. Quantum Workplace stood out for several reasons: User-Friendly Interface The platform is intuitive and easy to navigate, which means our team can quickly create, distribute, and analyze surveys without extensive training. Comprehensive Features QW provides all the tools we need—plus continuous updates that keep the platform modern and aligned with best practices. This future-focused approach was a big differentiator. Exceptional Customer Support The people at QW are responsive, knowledgeable, and genuinely invested in our success. Their partnership approach made us feel confident that we’d have ongoing support, not just during implementation. While other platforms offered similar features, Quantum Workplace combined functionality with outstanding service and a true partnership mindset—making it the clear choice for us. Review Source LS Lauren S. Director of Talent Strategy Accounting Used the software for: 1-2 years ### "Quantum Workplace is the BEST Talent Management partner in the industry!" March 6, 2026 5.0 Quantum Workplace helps us intentionally invest in our high performers by capturing their achievements in one place. It gives leadership clear visibility into what’s driving success and where opportunities exist, supported by analytics that inform data-driven succession planning decisions. Pros Quantum Workplace is a Talent Management team’s dream come true—bringing all core functions together in one seamless, integrated system. Cons Nothing to note. Quantum Workplace is very attentive to customer needs and responds timely to any questions or concerns. Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/) Reason for choosing Quantum Workplace We already had the contract when I started. I am thrilled we remained with QW. Review Source SD Sarah D. Analyst, People Financial Services Used the software for: 6-12 months ### "A Useful Platform with Wonderful People and Room to Grow" November 19, 2025 3.0 This is my first time using a tool like this to help run a process, and Quantum overall has made it extremely simple. I want to reiterate how helpful our contacts have been as well! Pros This tool is very insightful when bringing up best practices that we should encourage our leaders and managers to follow. The individuals that we have been given to communicate with and ask questions of have been very helpful and responsive. The questions are helpful, and easy to edit if we want to customize them. Cons This tool can be slightly bulky to learn and navigate. We have found that often times there are multiple ways to get to the same result, which in theory is helpful but in reality can create some confusion. We have found that often times, the easiest solution is to hop on a call with Quantum reps, otherwise we may get lost. We have also struggled when it comes to reporting with downline managers, and how to separate direct reports when looking for information by department vs. manager. Review Source PH Philip H. Internal Communications Manager Management Consulting Used the software for: 2+ years ### "Quantum Workplace Gets an A" March 24, 2025 5.0 I give Quantum Workplace an A. Everyone on our team who uses it is satisfied and happy to have the data we can get through the tools and features. Pros Quantum Workplace tools are easy to use and provide valuable data. We've used the engagement survey, feedback, and goals to help improve our culture. The customer service is great and timely. When we have a concern or problem, they help us work it out quickly--it's usually on our end. Cons In the survey results, the options for filtering and slicing are robust. That means I have to be careful to do it properly and consistently to ensure accuracy in our data. It would be nice to have a way to save a particular setup to be able to return to it. Review Source AY Ashley Y. HR Director Consumer Goods Used the software for: 1-2 years ### "Quantum Workplace: Platform Review" December 15, 2025 4.0 My overall experience with it has been good. What I have not understood, I'm able to have help with via my team reps, they are the ones who make all the difference in using the tool. \[sensitive content hidden\] are amazing! Pros There great employee engagement tools like feedback, pulse and lifecycle surveys to measure engagement. Flexibility in templates and survey options, love the AI assist function. Cons There is a bit of a learning curve for understanding the analytics side, user friendly interface could be better or more simplified to gain employee usage and engagement Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I'm not sure, was not provided that info on who we switched from or why Review Source AF Autumn F. Payroll and HR Coordinator Facilities Services Used the software for: 2+ years ### "How Quantum Workplace is helping us grow!" July 17, 2025 5.0 Our experience with Quantum Workplace has been generally positive. Transitioning from the platform they acquired, we’ve been able to centralize key HR processes. While there’s a learning curve and some areas could be more intuitive, their support team is responsive, and the platform continues to improve in functionality and ease of use. Pros Quantum Workplace offers modular, mobile-friendly tools that support our phased rollout. It’s especially effective for blue-collar roles, enabling managers to own their talent through 1-on-1s, feedback, and goal tracking. Associates can actively manage their development, boosting engagement. Cons The platform has a learning curve, particularly with complex modules such as Growth and Goals. Reporting is helpful, but could be more robust to support deeper talent analysis and strategic decision-making. Switched from [WorkDove](https://www.capterra.com/p/149919/WorkDove/) Acquired by Quantum Workplace this year. Review Source YL Ynna L. Sr Manager, Data Analytics Biotechnology Used the software for: 2+ years ### "Making data-driven decisions with Quantum" November 26, 2025 5.0 Amazing overall! Quantum has been instrumental to connect employee sentiments to our business decisions. It was easy to use, has good analytics built in, and comes with great support team! Pros Quantum has been instrumental to connect employee sentiments to our business decisions. It was easy to use, has good analytics built in, and comes with great support team! Cons Survey creation is a bit tough given the limited question format unlike Surveymonkey or Google Form. Review Source JL Josh L. Senior Technician Construction Used the software for: 2+ years ### "Measuring Engagement in the Modern Workforce" October 28, 2025 5.0 Overall experience with Quantum Workplace has checked every box I have looked for in a survey platform. The value that comes along with the lack of a learning curve for the usage make it a tools worth having in your toolbelt. Pros User gets their personal report back while management recieves a collective report for overall average statistics of the percentage of individuals who participate. Ease of use for employees, without the need to login. Provides different question types for the ability for employees to manage their answers. Cons The ability of viewing the overall participation rate of all individuals the review link has been submitted to is not a negative, but the negative falls in the lack of ability for management to see which individual employees haven’t participated in the survey. The ability to see if they have participated and completed the survey would removes this from the negative. Review Source VH Vincent H. HR Systems and Insights Specialist Information Technology and Services Used the software for: 2+ years ### "Easy and Intuitive" July 1, 2025 5.0 My experience with Quantum Workplaces has always been very positive across different companies of size and scope. Their CS reps are very knowledgeable and easy to reach with any needs. Pros Their integration with ADP is seamless, making management of our global organization very easy from a single source. The dashboards are all very intuitive, making navigation to the functions I need to access very easy. Customer success support is top notch. Cons I do not have any negatives at this time. Every feature I have used has met or exceeded my expectations. Review Source TM Toby M. VP, Strategic Initiatives and Communications Fund-Raising Used the software for: 2+ years ### "University of Wyoming Foundation" March 23, 2026 4.0 Very positive. Very customer focused. Appreciate all the help and the quick attention to any difficulties or problems. Pros Great value Has given us data to make positive change Now part of our culture Staff are excellent to work with Cons I don't have any major cons. The platform works as promised. It is intuitive and easy to work with. The data is easily accessible. One "con" might be this survey--don't put a minimum on the number of characters in each box. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Cost and familiarity with the platform from our leadership board. Review Source RL Robin L. Talent Development Manager Business Supplies and Equipment Used the software for: 2+ years ### "A preferred partner" February 4, 2026 5.0 Complete and thorough customer support from discovery through launch into analysis of survey results. Pros Quantum provides excellent customer support. Their application interface is nicely laid out and easy to use. Cons I really have no complaints. My only suggestion would be making it easier to access the library of survey questions. They are a little buried and it requires a few too many clicks to find them. Review Source Michele H. Sr. Director of Human Resources Non-Profit Organization Management Used the software for: 1-2 years ### "Analytics and customer service are next level!!" January 23, 2025 5.0 Overall, their client support makes a great platform next level. The analytics are amazing and I discover new features every day because they are consistently making improvements. Pros It is a robust platform with strong analytics and amazing customer service. Cons Unable to integrate with our HRIS- may be their issue though and not Quantum's Review Source EL Emily L. VP People Insurance Used the software for: 2+ years ### "Will always recommend Quantum Workplace!" February 5, 2025 5.0 I've been a Quantum Workplace user for many years and it just keeps getting better, always great team members and easy to use platform with helpful insights. Pros The Quantum team is very responsive and great to work with. I especially love the commitment to always improving the product and experience with excellent system and value added enhancements. Cons A bit of change with our support team over the years (internal promotions, which is fantastic) but at times resulted in a period of trying to keep track of who the best contact was. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace Better product functionality across performance management, surveys and recognition Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Better features and functionality with engagement survey Review Source BM Brandon M. Global HR Project Manager Entertainment Used the software for: 1-2 years ### "Global HR Project Manager" March 2, 2026 4.0 Overall a good experience, there are a lot of positives, but still opportunity for the system to grow to be more customizable for the customer. Pros Value for money, we are an international company and this is great value for money when implementing this globally. Cons The implementation team is project plan based. I would like to see more partnership with my teams to help steer our the way we go, not just check something off the project plan. Review Source CC Chari C. Sr. Director Development, Engagement and Performance Defense & Space Used the software for: 2+ years ### "Sr. Director Development, Engagement and Performance" April 22, 2025 4.0 Onboarding was really easy from migrating from our previous platform. We have a wonderful CSM who helps bridge the gaps and finds answers for us and a superb insights analyst who provides great best practice and perspective. Pros I love the reporting capabilities and pre-created templates for presentations Cons Lack of customer service support via phone Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace Benchmarking capabilities was something we really wanted to have access to Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) It wasn't user friendly and there were several things lacking in their customer service Review Source MR Marc R. Director of LDHR Non-Profit Organization Management Used the software for: 2+ years ### "Love the tool! Use it and value your people!" September 21, 2025 5.0 My experience has been great as a supervisor. I wished my leaders would use it more consistently. But it is growing! Pros Great way to track my goals and my employees goals! I appreciated the support of Quantum Workplace. The analytics are awesome! Cons I wished as an organization we started with simple goal setting. So we adapted to using it more consistently. Review Source JP Jonathan P. Sr. Manager Organizational Development Information Technology and Services Used the software for: 2+ years ### "Quantum: A Great Business Partner" January 21, 2025 5.0 From implementation to becoming a long term user I have had an extremely positive experience. Quantum has allowed me to be more valuable to my company, and ensured that our employee voices are heard. Pros The platform is very easy to use and provides exceptional insight. End users have no issues and admins are able to get info to stakeholders in a way that they can understand and take action on. The folks we work with at Quantum are helpful, friendly, and proactive. Cons Nothing comes to mind honestly. Quantum has been great. Alternatives considered [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/) Reason for choosing Quantum Workplace Quantum was more comprehensive and inclusive. It allowed us to meet our objectives. Switched from [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/) We switched from McLean it was not an option so I picked one with the closest name. Ease of use, originally to do performance and engagement. Review Source DA Denise A. Sr. Human Resources Business Partner Logistics and Supply Chain Used the software for: 2+ years ### "Turning feedback into strategies" April 28, 2025 5.0 We have been using this system for years. I find value in uncovering insights from data, identifying trends, and making informed decisions. The comments have an AI feature that turns numbers into narratives that drive impactful change. Pros Easy to manage. Lots of information and analytics at my fingertips allowing us to easily find actionable strategies that are meaningful. Cons Digging through responses to find meaningful patterns or correlations aren't easy you have to take some time to play around with the filter options. Review Source CH Carly H. Senior Human Resources Manager Food & Beverages Used the software for: 1-2 years ### "Gellert Global Group Engagement Survey" September 11, 2025 5.0 The entire process was easy, with support available every step of the way. The system itself is extremely helpful—doing much of the work and thinking for you when it comes to action planning. I especially appreciate the ability to download the results in PDFs to share with teams. Overall, it’s a user-friendly tool that truly supports leaders with staying efficient and effective. Pros The system is extremely user-friendly and intuitive to navigate.\[sensitive content hidden\] provided excellent customer service and were always available whenever support was needed. The built-in analytics, including AI features, make it simple for leaders to quickly access insights and manage tasks efficiently. Cons No constructive feedback. Everything was customizable (which was an improvement from previous years). Review Source KS Kaylan S. Senior HRIS Analyst Banking Used the software for: 2+ years ### "Quantum works for our needs" January 8, 2025 4.0 Pretty good. It works better than the previous surveying system we used through our old HRIS. Pros I like the data feed from our HRIS. Keeps admin work low. Cons Everything I do in this system is easy to do. Survey results and analytics are easy to interpret. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We moved away from Paycom altogether eventually, but their surveying tool was too rigid and the layout was not engaging. Review Source TK Tara K. VP HR Banking Used the software for: 2+ years ### "2025 Quantum Review" February 12, 2025 5.0 It has been very positive. Great support team, easy and friendly system to use. Pros I love the analytics tools. super easy to use. I also l appreciate the AI feature and ability for it to summarize comments in surveys. It also integrates very well with our HRIS to increase our analytics. Cons I honestly can't think of anything, it has been a great system for our surveys. Review Source JP Jennifer P. HRM Utilities Used the software for: 6-12 months ### "Great for Surveys" April 28, 2025 5.0 The representatives were very helpful with setting up surveys. The prebuilt surveys are easy to customize and distribute. Again the performance piece was lacking what our organization needed which was something more performance driven. Pros It's easy to navigate as an administrative user and as an employee. Cons The performance module used KPI or SMART goals. We were looking for a more basic performance review with a development plan. Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 1-2 years ### "Great Tool for Employee Feedback and Engagement" January 17, 2025 4.0 Excellent survey and employee feedback loop. Great for employee life cycle surveys, pulse surveys, and annual engagement surveys. Real quick to start up and use. Great integration with ADP. Can be a bit pushy about using and purchasing their other services. Pros Great integration with ADP Great data analyzation tools and AI Summaries Easy Survey Creation and Accessible on Multiple Devices Cons Can be pushy about using their other services. Some of the features on the intelligence dashboard are hidden behind paywalls but it feels like some of them should be included. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[WorkStep](https://www.capterra.com/p/204592/WorkStep/) Reason for choosing Quantum Workplace Integration, features, and ease of use. Really sealed the deal with the "Best Places to Work" data standards for across market comparison.q Review Source Similar Products Featured