# Page 3 | Quantum Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Quantum Workplace the right Performance Management System solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150237/Recognition/reviews --- Quantum Workplace 4.6 (154) [View alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 3 - Reviews of Quantum Workplace ## Showing most helpful reviews Showing 51-75 of 154 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Johanna K. Senior Communications Manager Staffing and Recruiting Used the software for: 2+ years ### "Amazing Customer Service & Support" March 4, 2025 5.0 Amazing. Quantum have been such great partners and provide the BEST customer service in the business. Having worked with them for almost 10 years now and product managing several other HR technologies, I can easily say that Quantum's customer service is way above the curve. Pros The customer service. The team is always quick to respond when needed and guide their customers through the process seamlessly. Cons The limits of our own ADP data are what hold us back. Alternatives considered [Formsite](https://www.capterra.com/p/118995/Formsite/) Reason for choosing Quantum Workplace The price and connection to the BPTW local programs Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 1-2 years ### "Great Tool for Employee Feedback and Engagement" January 17, 2025 4.0 Excellent survey and employee feedback loop. Great for employee life cycle surveys, pulse surveys, and annual engagement surveys. Real quick to start up and use. Great integration with ADP. Can be a bit pushy about using and purchasing their other services. Pros Great integration with ADP Great data analyzation tools and AI Summaries Easy Survey Creation and Accessible on Multiple Devices Cons Can be pushy about using their other services. Some of the features on the intelligence dashboard are hidden behind paywalls but it feels like some of them should be included. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[WorkStep](https://www.capterra.com/p/204592/WorkStep/) Reason for choosing Quantum Workplace Integration, features, and ease of use. Really sealed the deal with the "Best Places to Work" data standards for across market comparison.q Review Source MP Maria P. Human Resources Business Partner Banking Used the software for: 6-12 months ### "Love Quantum!" March 13, 2025 5.0 Very positive!! Would recommend to anyone. Pros Quantum Workplace is easy to navigate. I had never used Quantum prior to my current role, and I was able to learn it very quickly. I like the reporting feature as well. Cons I don't like that you cannot re-send survey links to individuals who have already received the survey. Review Source MCR Mary Clare R. Talent Development Specialist Market Research Used the software for: 1-2 years ### "My review of Quantum" December 16, 2024 3.0 Pros I like the new performance reviews feature and the AI summaries there. I like the engagement survey part as well, there's always useful information from there as well. Cons Don't like the adaptability of Quantum. The forms creation is lacking simple things like branching that would help in creating our feedback forms and the feedback cycles do not work for our business needs. Switched from [Engagedly](https://www.capterra.com/p/143298/Engagedly/) Engagedly was worse than Quantum. The technology in Engagedly was very old school. Review Source dM david M. retail associate Accounting Used the software for: Less than 6 months ### "Happy customer" March 24, 2026 5.0 Im happy and trilled to be using Quantum workplace and customer support has been extremly helpful. thank you. Pros Quantum workplace has definitley been a learning curve but we are learning and improving on it everyday. Cons I am happy with Quantum workplace it has been a little tough adjusting to it so i do with i had a little better guidence. Review Source SQ Shiba Q. HR Ops Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "So Awesome " December 18, 2025 5.0 my overall experience has been amazing and i highly recommend. The system is so easy to use and I was able to get everything done with the help of Dan Pros from start to finish the process was so smooth and easy to work through. The system itself was amazing and DAn was really helpful Cons There is nothing that i liked least. Everything was so smooth and easy to navigate. I highly recommend Review Source KF Kelly F. HR Administrator Financial Services Used the software for: Less than 6 months ### "Quantum is a must have for an organization!" April 4, 2025 5.0 The implementation was successful and the employees absolutely love using it! I enjoying going into Quantum and learning to do more and more. There are so many options and uses for this system! Pros The ease of use, the layout and the general appearance of the system. Cons I so wish there was a spot to put prior documentation about the employee and a note section available to all of the up-line, not just the person who enters it. Switched from [Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/) The lack of being able to customize. Performance Pro was not user friendly either! Review Source SC Stefanie C. VP Computer Networking Used the software for: 1-2 years ### "Quantum review (vs paylocity)" January 7, 2025 3.0 it's ok, we used to use paylocity performance module and it was easier for review forms/etc. the recognition function within quantum is good though. Pros nice visual interface - some parts are very easy to use from user standpoint, but the reviews from admin setup aren't as simple. Cons admin setup and understanding how things are cascaded down are not easily understood. should also be ability to put comments in about individuals that are shared w/ manager, but not necessarily public to employee (outside of private notes). Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) we were acquired by a company that already used quantum Review Source NT Nicole T. Vice President of Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "Annual Engagement Survey Experience" April 22, 2025 5.0 Overall, my experience with Quantum was easy and efficient. We have used Quantum for our Engagement Surveys for several years and the benchmark data is extremely helpful. Pros The portal is user-friendly and there are great templates for any type of survey. It was also convenient being able to make a copy of a previous year's survey (Engagement Survey) so that we can compare benchmark data year over year. Cons Some processes were difficult to remember after not using the portal for some time, such as copying a survey and adding/removing users. However, the help button had great tutorials and I was able to figure out the processes without assistance. Review Source TM Ty M. HR Business Partner Hospitality Used the software for: 6-12 months ### "Very happy with support" February 3, 2025 5.0 Excellent! When I send a request for help, I typically get a response within two hours. Pros Responsiveness of support and benchmarks. Cons It took a while to learn what I could and could not do with the survey tool and in the beginning the help I received was a link to an article which I did not like. Later, I learned that I could talk to a human to get the help I needed. Switched from [Terryberry Wellness](https://www.capterra.com/p/183375/Terryberry-Wellness/) Customer service and reporting limitations. Review Source AM Andi M. HR Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Does the Job" January 6, 2025 3.0 does the job, but prefer to receive emails with important information. Pros can connect with others at my workplace. Cons easy to miss things. I don't trust that my colleagues will see a post. Review Source CR Cal R. People Experience Specialist Environmental Services Used the software for: 2+ years ### "Empowering Our Nonprofit’s Culture of Performance with Quantum" October 30, 2024 4.0 Overall, Quantum has been invaluable in supporting the human side of our organization, helping us—and our team members—thrive. As a small nonprofit, knowing where to start with performance assessment can be challenging, especially given limited tools, resources, and capacity. Quantum makes this process easy, allowing us to build a stronger culture of performance and continuously enhance it with the robust tools they provide. Pros Quantum Workplace is an excellent platform for gaining a holistic view of the employee experience. It offers user-friendly tools that help our team members and managers communicate effectively about performance and growth. Quantum's insights and metrics are invaluable for ensuring we provide a quality experience for everyone. Cons It’s not a con, but more that the platform is still evolving. They’re continuously adding new features to better support employees throughout their lifecycles. Every time I think, "It would be nice if this tool had that feature," I get an email announcing they’re launching it! Review Source LH Liz H. Employee Engagement and Communications Financial Services Used the software for: 2+ years ### "Great for Employee Engagement!" January 15, 2025 5.0 Quantum has allowed my to view and analyze the results for my employee engagement surveys with ease. Pros Survey results at your fingertips with applicable benchmarks. Cons Less than full concierge service to analyze results. Review Source DL Deirdre L. Human Resources Representative Logistics and Supply Chain Used the software for: 1-2 years ### "March Review" March 5, 2025 5.0 Quantum is a very valuable tool and is great way to keep the employees informed of their progress and goals. Pros I like the ability to provide recognition from team member to team member Cons Running report is not very user friendly Review Source AP Annalisa P. HRBP Warehousing Used the software for: 1-2 years ### "QW Engagement " March 18, 2025 4.0 This is a good platform to track engagement, and is user friendly for managers Pros analytics are great and the heat map and innovation to tie the information together and track through life of employement. Cons Survey set up is clunky when needing multiple languages -- for smaller survey's there are no translations for stock questions. Review Source DB Denise B. VP of HR Human Resources Used the software for: 1-2 years ### "VP of Human Resources" April 2, 2025 5.0 Outstanding. Easy to use, outstanding reporting, tangible action plans for implementing change. Pros Ease of use for both admin and end user. Cons There is nothing that I can think of that is truly a "con". Review Source KT Kristen T. HR Assistant Commercial Real Estate Used the software for: 2+ years ### "HR assistant " February 20, 2025 5.0 I have not had any issues with Quantum it has always met expectations. Pros the availability to create custom surveys and reporting Cons sometimes the layout of a question. The formating of how to answer a question could be better and in a grid like form . Review Source KW Kristi W. Assistant Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Quantum Workplace Experience KW" November 13, 2025 4.0 I feel my overall experience with it was good and the utilizing it for the project was positive. I would not hesitate to use it again. Pros It seemed like a pretty straight forward wizard type experience walking you through the tasks that you were responsibility. It was easy to mark your tasks done and links to documentation that you needed to handle your tasks or answer questions. Cons Little confusing on some of the details needed as it didn't necessarily show you the whole picture of the project. Review Source DS David S. HR Partner Non-Profit Organization Management Used the software for: 1-2 years ### "Accountability that Everyone is Seen and Celebrated!" March 4, 2025 4.0 Pros I like how it keeps us accountable. It is a common place where our goals are posted, where connection with team lead is tracked, and progress is seen that is then celebrated! Cons It can feel too complex at times, there is a lot of features that standard team members do not use, and so they feel overwhelmed. I wish there was a simplified view for those who just need create their goals, and for those not as good with technology. Switched from [Panorama](https://www.capterra.com/p/166550/Panorama/) No one was using it, and it was too outdated. Review Source SS Shawna S. Trainer Financial Services Used the software for: 2+ years ### "Quantum is great!" January 13, 2025 5.0 The system is overall is very easy to use. As a supervisor the ability to have dedicated spaces to track 1:1 meetings with your employees is handy. From an organization the area we use to recognize employees is great! It's like a giant team chat where messages, gifs, photos and such can be shared and you can call out a great job to another employee. Pros The ease of use, the functioning when it comes to data and ability to sort through information and filter is helpful. Cons Nothing really that I dislike about it really. Review Source MB MANJUNATH B. Sr. Learning and Development Specialist Computer Software Used the software for: 2+ years ### "User Experience" December 17, 2024 5.0 This has been a great experience by Quantum Workplace by AI features Pros Recognition and Goals, Reviews, Posting updates, Feedback.. Cons Do not encourage for more analytical reporting by Excel exporting Review Source AS Amber S. Sr. Director Learning and Development Pharmaceuticals Used the software for: 2+ years ### "Great tool, great team" December 19, 2024 4.0 Valuable tool, great interaction with team members and analysts who really listen to organizational needs. Pros Intuitive dashboard, multiple ways to cut data Cons AI features are not value added. The text is much too general and doesn't truly give insight. Review Source PT Phyllis T. Human Resources Business Partner Utilities Used the software for: 2+ years ### "Exceptional Team, Outstanding Partnership" September 26, 2024 5.0 Working with Quantum Workplace has been an exceptional experience. What I value most is the personalized support from the team. They’ve consistently gone above and beyond to understand our needs, providing timely guidance and solutions that have made a real impact on our engagement survey process. Their tools are powerful, but it’s the team that truly stands out. They’re proactive, responsive, and genuinely invested in our success. I’m excited to continue working with them on our new hire and exit surveys, knowing we’re in great hands. If you want a partner who cares about your success, I highly recommend Quantum Workplace! Pros What I love most about Quantum Workplace is their exceptional team and the personal touch they bring to everything. I'm not sure if I'm able to share names on this review, but the team have been amazing throughout the entire engagement survey process. They understand our needs and provide timely, thoughtful support every step of the way. Quantum's platform is user-friendly and powerful, but it’s the team's commitment to our success that really stands out. They’re more than just a vendor—they’re a true partner invested in helping us grow. Highly recommend Quantum Workplace for anyone looking for a supportive and reliable partner! Cons The team's support has always been quick to assist, making the process of learning all the new tools much easier. It's hard to find something that's not to like about Quantum Workplace and their amazing team! Review Source NG Nancy G. Vice President, Human Resources Financial Services Used the software for: 2+ years ### "Vice President, Human Resources" November 27, 2024 5.0 Working with Quantum has been an exceptional experience. They provide seamless implementation, insightful reporting, and outstanding support. The insights and analytics provided are highly actionable, empowering us to make informed decisions and achieve our goals. Additionally, the Quantum team is incredibly supportive, ensuring every step of the journey is aligned with our objectives. Overall, Quantum has been a reliable partner for driving meaningful outcomes and business success. Pros The team at Quantum provides outstanding service, guiding you seamlessly from survey implementation to results analysis and action item identification. Cons Overall, working with Quantum has been a very positive experience, with no issues warranting any negative feedback. Review Source TP Tatiana P. HR Representative Logistics and Supply Chain Used the software for: 1-2 years ### "Great engagement tool" December 17, 2024 5.0 Great tool to promote employee engagement and development Pros That it lets employees have continuous engagement with their leadership and saves it all onto their profile. Cons The goals section is not very user friendly, it can take a bit to understand how to link with other goals. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.