--- title: "Page 5 | Quantum Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is Quantum Workplace the right Performance Management System solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150237/Recognition/reviews/?page=5" page_type: "reviews" language: "en" --- Quantum Workplace 4.6 (160) [View alternatives](https://www.capterra.com/p/150237/Recognition/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 5 - Reviews of Quantum Workplace ## Showing most helpful reviews Showing 101-125 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CI Carrie I. Human Resources Consumer Electronics Used the software for: 6-12 months ### "Quantum Workplace has improved our processes" March 31, 2023 5.0 Everything from implementation to go live was great. I feel very supported and am able to get help quickly when I run into problems (which is rare). Pros Quantum Workplace helped us move from tracking employee performance in excel and word docs to having a streamlined and easy to use performance evaluation and goal tracking process all housed within the system. The automation and reminders that the system has resulted in a higher completion rate and less burden on HR and managers to track people down and get them to complete their parts of the process. Cons I haven't found anything I don't like about the system yet. Reason for choosing Quantum Workplace We chose Quantum because of the ability to utilize the system in multiple languages, the ease of use, the price and the functionality is provided. Review Source AC Ari C. Senior Associate, Colleague Experience Accounting Used the software for: 1-2 years ### "Quantum is a great tool for gauging our employee experience" March 30, 2023 5.0 Overall we have enjoyed the QW experience. We have gained a lot of insight from the surveys and the team has been very easy to work with. They provide hands on learning and provide tips to make our survey system as robust as possible. Pros The on-demand pulse surveys and analysis provide leaders with quick snapshots of what is affecting their team. Cons The intelligence dashboard can be difficult to utilize. There are also some limitations within the survey platform that I've seen other platforms be able to do. Review Source HC Heather C. Director of HR Non-Profit Organization Management Used the software for: 6-12 months ### "Great Analytics!" October 30, 2024 4.0 Great. The support was helpful. They walked me through every step of our first survey. They answer questions quickly. Pros Analytics are robust. Easy to dissect data. Cons More options for different data sources to be imported for different survey groups. Alternatives considered [Gallup Access](https://www.capterra.com/p/191122/Gallup-Access/) Reason for choosing Quantum Workplace Analytics platform, cost, and flexibility. Review Source MT Melanie T. Manager, Learning and Development Apparel & Fashion Used the software for: 2+ years ### "Excellent tool for Performance Management!" July 31, 2024 4.0 We have had a great experience with the QW team. They are knowledgeable, responsive, and a pleasure to work with. The tool has multiple features that take allow you to manage an employee's career journey and performance cycles. Pros The multiple components of the tool - a total talent management/performance tool. Cons We don't use the feedback tool yet, so I am lease familiar with that piece. Review Source PP Philip P. HR Administrator Food Production Used the software for: 1-2 years ### "Quantum = Quality" December 6, 2023 5.0 Our experience in working with QW has been one of receiving a high-quality product with high-quality service from high-quality people. Pros Metrics, analytics, spreadsheets and dashboards are all data-driven. That data, positive or negative, is determined by people. In spite of the looming presence of AI, people still matter and will ultimately lead to an organization's success or failure. Quantum Workforce's people have partnered with us to help make our people better. Our operations are more efficient and productive now that there are clear and measurable goals for everyone. Cons We have seen no drawbacks in working with QW. Their staff members are all committed to doing all that they can to help us improve our operations. Review Source MT Marisa T. Organizational Development Manager Management Consulting Used the software for: 2+ years ### "Engagement Tool is Top Notch " April 7, 2023 5.0 Pros The Quantum team we work with. They are responsive and helpful and always willing to jump on a call to discuss any issues or questions we might have. Cons There have been some bugs with the product that have caused some frustration with our team. However, once we let the team know, they are quick to respond to help provide a fix. Review Source CB Carleigh B. Human Resources Manager Education Management Used the software for: 2+ years ### "Couldn't Ask for a Better Survey Tool" January 3, 2024 5.0 Overall, our experience with Quantum has been wonderful. Being able to send out surveys that are truly anonymous and create a level of trust for our employees has been crucial. Customer support has been nothing but helpful at any and all given times and I am very grateful for the service provided. Pros I love the ability to build our own surveys and pull all of the reporting/analytics quickly for easy distribution. I also love how great customer support is, whenever I am not sure how to do something, I am able to get a quick response for how to solve the problem! Cons I don't really have anything that I don't like. Review Source DG Diane G. Director Accounting Used the software for: 2+ years ### "Quantum is effective for managing employee engagement and talent development." February 7, 2024 5.0 The team at Quantum is VERY responsive. We appreciate how they help us use the tool or find solutions that solve our problems. Pros We like the 1 on 1 module, recognition, and surveys. It keeps all of our coaching and employee engagement visible among managers and partners. We call it the brain of our employees. Cons Some of the reporting is limited. There is not the ability to sort, sometimes dates are confusing, and talent reviews appear as feedback so it attributes manager activity incorrectly. Review Source LV Lisa V. HR Operations Manager Information Technology and Services Used the software for: 2+ years ### "Great system with user-friendly functionality!" June 27, 2024 5.0 Streamlined processes that make surveying and recognition simple and useful. Pros Quantum is very user-friendly for our employees. As an admin, it is nice to have the proxy feature as well as be able to customize the system for our specific needs. Cons So far I haven't found anything that I don't like about the system. Review Source TK Tyler K. HR Operations Analyst Government Administration Used the software for: 2+ years ### "ES&S Quantum Review - Tyler" May 1, 2024 4.0 Pros The ease of use and ease of extracting data Cons Changes in the program that differ from our historical data collection appears to be removing us from new updates and features. Review Source SR Samantha R. HR Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing took to make data driven decisions" March 27, 2024 5.0 I really love this platform. After meeting with several similar platforms, choosing Quantum felt like a no brainer. Quantum's sales team and support personnel are passionate about this product and rightfully so. The survey platform has been an amazing value add to our organization, and almost immediately after implementation we saw the benefits. We were able to get a clear understanding on how our teams were feeling AND more importantly what actionable areas we could focus on. Our company if very excited to continue using Quantum and I look forward to building on the insights we have. Pros I really like the ease of use for Quantum. I am able to generate surveys and customize them exactly as I would like without having to rely on a support person. However, my favorite aspect about Quantum is how the data provided is represented in such a variety of ways. I am able to slice and dice survey results to get a clear understanding of my business with a simple click. Cons For someone that utilizes the survey platform in a variety of ways, I feel as though I am missing a feature to help better organize survey projects. I would like the option to archive or store my completed surveys in a folder to keep my dashboard clean. I would also really like the ability to customize the subject line and even the sender for our surveys. Currently, surveys come directly from a Quantum domain, and I cannot change the subject lines which has cause a small amount of confusion amongst our team members. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Qualtrics LTI](https://www.capterra.com/p/241799/Qualtrics-LTI/) Reason for choosing Quantum Workplace Benchmarking feature, ME reports, passion from sales team (Vince), price, integration ability. Review Source Randy W. Director, Inclusion and Engagement Construction Used the software for: 1-2 years ### "Randy Wilson - QW Review" July 3, 2024 5.0 Excellent. Great customer service. Product focuses on what we want to focus on in evolving our culture. Pros People, Product, Service, Design Support Cons Some aspects of product still developing. Alternatives considered [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace customer service, price, focus on transparency. Review Source KC Kimberly C. HR Generalist Retail Used the software for: 1-2 years ### "Great Support Team and User-Friendly Interface" November 29, 2023 5.0 Very positive experience. Great team of people willing to give their time and energy to help you however they can. Pros As an HR professional, my favorite part about using Quantum is the client support. Our Customer Success Manager is fantastic, responsive, efficient, and fully engaged with the work. She truly seems to want the best for our organization and shares tools and resources to help us achieve our goals with Quantum. Each Implementation Manager we've worked with to roll out a new survey for our employees has also been great. Cons Difficulty with HRIS integrations; it has not been a simple process to get the employee data connected with Quantum in order to send out surveys. We have had to do laborious manual reports, and then spend months trying to get our HRIS system to connect with Quantum. I would not necessarily place the blame on Quantum or its software, but it has been a process. Review Source CB Crystal B. Talent Development Specialist Construction Used the software for: 1-2 years ### "Quantum is great!" October 2, 2024 5.0 Our experience has been great. The customer support and functionality of the platform is top notch. Pros The analytics function and ease of use of the platform are fantastic Cons We haven't run it into any issues. The platform is very user friendly, and the support team has been great Alternatives considered [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Reason for choosing Quantum Workplace Ease of use and analytics. We needed to slice data granularly and this was the best option Review Source LC Lindsay C. VP, HRIS Real Estate Used the software for: 2+ years ### "Best Customer Service" June 28, 2023 5.0 Pros When working with various software companies, it can be particularly frustrating when they aren't responsive, push you to a knowledgebase article, or don't directly answer your questions. While the tool is very intuitive, whenever I have had to reach out to Quantum, they respond almost immediately and are always VERY helpful. This truly sets them apart from others. Cons No complaints. We are actually looking to expand our services with them and are having a demo next week to potentially transfer our performance management process to Quantum. Alternatives considered [Talentspace](https://www.capterra.com/p/214429/Talentspace/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Quantum Workplace Ease of use, ability to integrate with ADP, and customer service quality. Review Source EF Eric F. Chief People Officer Insurance Used the software for: 1-2 years ### "Excellent Product and Service" September 27, 2023 5.0 overall, this has been an excellent change for us and we're almost two years into it. Pros Quantum is easy to set up and the customer service is excellent. Highly knowledgeable and responsive. Cons Still learning about the performance management and whether we can make that module work for us Reason for choosing Quantum Workplace faster and more flexible approach to employee surveys Review Source CZ Cissy Z. People Business Partner Financial Services Used the software for: 2+ years ### "Surveys, Engagement, Performance and more!" February 28, 2024 5.0 Quantum is user friendly, and easy to use. If I get hung up Quantum Support or my Customer Success Manager are always quick to respond. Pros We have been easily able to survey our employees, see real time recognition and implement a regular performance review process. Cons I'm newer to our admin role, but so far I haven't found anything I don't like. Review Source AF Ashley F. Workplace Experience Manager Retail Used the software for: 2+ years ### "Happy customer from day one!" May 31, 2023 5.0 Until launching our most recent engagement survey, I was unaware of gaps and areas of needed improvement we were overlooking every day. Quantum survey helped us to see the areas where we needed to provide the most attention. Pros Quantum provides an infinate amount of splicing capabilities to view your survey results in any possible way. I was able to view my results in signifcant ways that impacted our company goals. Cons Our company had a disappointing participation level this year. We would have loved the ability to open and close the survey as needed to allow for more participation. Review Source MF Michael F. CHRO Logistics and Supply Chain Used the software for: 2+ years ### "True partner in our employee engagement strategy" March 11, 2023 5.0 Journey to becoming an employer of choice -- listening, acting on feedback, driving improvements Pros Partnership in our employee engagement strategy Cons Linking employee feedback across all modules Review Source KW Kendrick W. Director of Org Dev Construction Used the software for: 2+ years ### "Customer service is terrific, functionality is just OK" July 31, 2023 4.0 Pros The people behind your product are amazing! Helpful, patience, resourceful, always ready to help. \[sensitive content hidden\] is THE BEST! Cons Some of the functionality seems archaic. (ex: not being able to align the fields on both sides of a 1-on-1 in printout; etc.) Review Source RR Robert R. Sr. Director, HR Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Quality Product and Great Partnership" July 31, 2024 5.0 We truly enjoyed our experience and continue to do so. Great company to work for and the organization has a wonderful product. Pros Amazing product with a lot of great features. The system did our annual engagement survey and produced amazing analytics for us to ensure we focused on specific things. Cons It does not integrate with ADP NextGen HCM, the only issue. Review Source MEF M Elizabeth F. Human Resource Generalist Hospital & Health Care Used the software for: 6-12 months ### "HR Generalist/Trainer" July 31, 2023 5.0 good Pros the capability to export the data and voting qualities Cons some of the questions have different meanings Reason for choosing Quantum Workplace works with ADP Review Source AR Amy R. Used the software for: ### "We ran a 50 question engagement survey in June 2015" April 14, 2016 5.0 Pros: -The team Pulse portal is extremely user friendly and functional for the end user (our managers) and for the HR team as admins. There were so many ways to cut the data and provide useful information to our managers and execs without it being a complicated process. -The goal setting process through Team Pulse is a great feature and it helped us standardize the process for our managers; lots of great resources on the site as well -Our client services team was very attentive to us, especially as first-time survey clients. We had a lot of questions and last minute changes and our QW team held our hands every step of the way -The exec debrief and manager training was professional, thorough and tailored perfectly to each audience. It was great to have QW do this part for us. -Overall we received excellent value for this product and service. Can't wait to do it this year! Cons: -Creating the org tree was a painful process and one we were unprepared for. It would have been helpful to have a briefing from QW on what it entails and by when we should get it to you. We've shared this feedback with our QW team. -It would be helpful to have a change process in place for how to add/change manager access and reporting structure post-survey. We are still trying to figure out the best way to get this info to you efficiently Review Source CW Carolina W. Administrative Coordinator, Training Oil & Energy Used the software for: Less than 6 months ### "Great Survey Tool" April 26, 2023 5.0 Pros Quantum Workplace has been an essential tool for gathering feedback on Training events, employee engagement, company culture, and so much more. The survey flexibility makes creating surveys a breeze. Cons Question scales can be a little confusing and take some time to get familiar with. Review Source CE Cyndi E. Director of Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "Always ahead of the curve..." September 24, 2019 4.0 Pros Quantum is always looking for ways to improve and add features all with the goal of helping us engage our staff. It is always improving and becoming more user-friendly. Cons The software currently doesn't integrate with our payroll software, so there is more manual work to keep our information current in their system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.