---
title: "Benchmark Gensuite EHS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Benchmark Gensuite EHS Software - reviews, pricing plans, popular comparisons to other EHS Management products and more."
source_url: "https://www.capterra.com/p/150242/Gensuite/"
page_type: "product"
language: "en"
---

# 

 Benchmark Gensuite EHS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Benchmark Gensuite EHS

## What is Benchmark Gensuite EHS?

Enterprise EHS teams often face fragmented tools, manual data entry, and limited visibility across global sites. Benchmark Gensuite EHS Management Software connects every aspect of safety, compliance, and sustainability in one unified platform. Built by EHS professionals, it simplifies complex workflows with AI-powered automation, real-time analytics, and mobile-first access that engage users from the frontline to the C-suite. Organizations gain faster incident response, streamlined audits, proactive risk management, and transparent sustainability tracking — all within a scalable, multilingual system. By eliminating silos and enabling predictive insights, Benchmark Gensuite helps enterprises strengthen compliance, improve operational efficiency, and build safer, more sustainable workplaces worldwide.

## What is Benchmark Gensuite EHS used for?

[EHS Management](https://www.capterra.com/ehs-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Environmental](https://www.capterra.com/environmental-software/)

Overall rating

Based on 84 user reviews

Reviews sentiment

Positive

88%

Neutral

7%

Negative

5%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Benchmark Gensuite EHS alternatives

Highest Rated

[4.9 (332)](https://www.capterra.com/p/218549/UserWay/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (539)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150242/Gensuite/alternatives/)

## FAQs about Benchmark Gensuite EHS

Overview

### What problems does Benchmark Gensuite EHS solve?

Benchmark Gensuite EHS solves paper-based data collection, disconnected safety systems, and weak visibility into incidents, OSHA recordkeeping, regulatory tasks, and action-item closure. EHS managers, compliance teams, safety professionals, and multi-site operations benefit from integrated workflows, faster issue resolution, easier reporting, and enterprise-level analysis that improves decision-making.

Answer based on 29 reviews

Overview

### Which roles and teams benefit most from Benchmark Gensuite EHS?

Benchmark Gensuite EHS is most used by EHS, HSE, and safety managers, directors, and specialists who oversee compliance, incident tracking, audits, and corrective actions. Administrators and analysts rely on it for reporting and data management, while engineers and operations leaders use it to standardize environmental, health, safety, and security workflows across sites.

Answer based on 64 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Benchmark Gensuite EHS built for?

Benchmark Gensuite EHS serves medium-large organizations, with 57% of reviewers from enterprises and Chemicals the top industry at 14%. It also fits midsize businesses at 29% and smaller firms at 14%, with additional concentration in Electrical/Electronic Manufacturing at 9% and Consumer Goods at 7%.

Answer based on 84 reviews

Features and Usability

### What are the key features of Benchmark Gensuite EHS?

Benchmark Gensuite EHS includes core EHS tools like incident reporting, accident investigation, inspection management, audit management, and training record management. Differentiating features include action tracking with alerts and escalation, real-time dashboards and trend analysis, mobile access with QR code reporting, and configurable workflows for multi-site compliance management.

Answer based on 29 reviews

Integrations

### Which third-party tools and platforms does Benchmark Gensuite EHS integrate with?

Benchmark Gensuite EHS integrates with Tableau and a Power BI Connector for ServiceNow. These integrations center on analytics and reporting, giving teams options to connect EHS data with business intelligence dashboards and ServiceNow-based workflows where those external reporting and operational systems are already in use.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Benchmark Gensuite EHS?

Benchmark Gensuite EHS offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say standard users can get started fairly quickly, especially because modules share similar layouts, while admins and trainers often need more time for navigation, setup, customization, and Training Tracker deployment.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does Benchmark Gensuite EHS offer, and how do users rate the experience?

Benchmark Gensuite EHS offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. Users often describe support as responsive, helpful, and closely involved during implementation and ongoing issues. Some report delays for urgent problems, inconsistent follow-up, unresolved requests, and limited clarity around support costs.

Answer based on 29 reviews

Security

### How does Benchmark Gensuite EHS handle data security and access control?

Benchmark Gensuite EHS uses a permissions and scope model to control user privileges, supports external access through QR codes, and routes assigned work through email reminders and workflows. Reviewers note the model is intentionally simple but can be difficult for new users, with limited granularity and multi-site or double-signoff needs sometimes requiring customization.

Answer based on 13 reviews

Customization challenges

### How customizable is Benchmark Gensuite EHS?

Benchmark Gensuite EHS supports configurable modules for many EHS programs, but deeper customization often takes time, budget, and vendor help. Enterprise teams like the broad platform options and scalable setup, while some infrequent users and companies with niche workflows find forms, permissions, and mobile changes harder to adapt.

Answer based on 24 reviews

## Features

AI summary

Based on 941 EHS Management reviews

Capterra data shows that buyers of EHS Management software rank the following features as their top priorities:

-   **Incident Management** (**51%** of reviewers rated this feature as critical)
-   **Compliance Management** (**45%**)
-   **Risk Management** (**45%**)

Benchmark Gensuite EHS supports all three features buyers value most: **Incident Management**, **Compliance Management**, and **Risk Management**. Together, these capabilities help businesses record and respond to incidents, stay aligned with regulatory requirements, and identify potential hazards before they grow, allowing teams to improve workplace safety and manage EHS processes more effectively.

Incident Management

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Compliance Management

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

OSHA Recordkeeping

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Corrective and Preventive Actions (CAPA)

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Document Management

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Risk Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Benchmark Gensuite EHS 152 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Air Emissions Management: Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Building Information Model: 3D design and modeling tool enabling a virtual information model
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Change Management: Track and monitor efficient handling of all changes/transitions
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communications Management: Record and track all relevant internal and external communications
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Energy Management: Track energy consumption and/or manage energy-saving measures.
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Equipment Tracking: Track the location of specific equipment at all times
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Failed Inspection Tracking: Track and store information regarding failed inspections
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- Forms Management: Store, manage and track all forms in a centralized location
- Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Investigation Management: Oversee people and resources to carry out an investigation
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Job Management: Manage and track all job information and associated tasks
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Projects: Ability to handle several projects simultaneously
- Natural Language Processing: Process and analyze human language in text or audio form
- Nonconformance Tracking: Identify issues and deviations from specifications
- Occupational Health Management: Manage cases of on-the-job injuries and related remedies
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Tracking: Monitor the progress of projects from start to finish
- Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc.
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Safety Training Management: Process of scheduling, tracking, and managing employee training programs related to safety and compliance
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Speech Recognition: Train your system to interpret and transcribe voice messages
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Version Control: Track revisions and updates made to files and navigate between different versions
- Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Waste Management: Track and report on waste management and disposal processes.
- Water Management: Track and report on water consumption and/or water quality.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (82)

4.2

Based on 82 reviews

## Pricing

Value for money

4.1 (73)

Value for money

4.1 (73)

4.1

Based on 73 reviews

## Integrations

[

Tableau](https://www.capterra.com/p/208764/Tableau/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (79)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (79)

4.4

Based on 79 reviews

## User reviews

Overall rating

4.3

Based on 84 reviews

Filter by rating

5(44)

4(30)

3(6)

2(3)

1(1)

Mentioned topic

Sorted by most recent

SB

STEEVE B.

commercial

Insurance

### "Une solution complète et efficace pour la gestion EHS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

Mon expérience avec Benchmark Gensuite EHS a été globalement positive, surtout dans un contexte où la gestion de la sécurité, de l’environnement et de la conformité est centrale.

Pros

J'apprécie que Gensuite regroupe tous les modules EHS et conformité dans un seul outil unifié, une très bonne chose

Cons

l’interface utilisateur n’est pas toujours très moderne ou ergonomique, ce qui peut rendre certaines tâches moins fluides

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

scott F.

### "Benchmark Review 2.0"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 26, 2026

I am no longer the administrator for Benchmark at my site, but I do like the "one stop shop" for all things safety and training related.

Pros

The new variety of modules enhance our safety program. We heavily rely on user input for our safety program

Cons

I would like to have the ability to apply filters and run reports from the behavioral observation module.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

David B.

Director of EHS

Renewables & Environment

### "Thumbs down"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

December 29, 2024

I inherited the system from my predecessor and I couldn't wait to move away from it.

Pros

I was given permission to move to a new incident managemnt platform.

Cons

The system was confusing, you had to build your own reports and they charged for changes to list data. It was not user friendly and our rep at Benchmark was not of little help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2025

Hi David, Thank you for taking the time to share your feedback. We value your business and would appreciate the opportunity to make this right. If you are willing to discuss this further, please contact me directly at Savannah.Curry@BenchmarkGensuite.com. I would be happy to discuss your concerns in more detail and investigate this matter further to take appropriate action and escalate to our concerns to our leadership team. Thank you again for your feedback. We look forward to the opportunity to provide you with a better experience.

RW

Remy W.

Group Health Safety Director

Food & Beverages

### "A world class system with 25 years of experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2024

I have known the Benchmark Gensuite EHS system for the last 25 years. Benchmark Gensuite EHS has been a proven EHS system all this time, evolving with the evolving needs of the EHS function. Their focus on service and responding to your needs are world class. It is good to remember that Benchmark Gensuite was always for EHS folks, developed with EHS folks.

Pros

Implementing this system is quick. Technical go-live for some basic modules can be as short as three months ! Benchmark ESG is a full suite with all one would need for EHS and ESG management, allowing for phased imlementation of modules at the speed and scope that is needed. The ESG modules are fully CSRD ready . The EHS modules will provide you with functionalities to support your EHS program, covering compliance, SIF and HOP strategies. The use of embedded AI, like describe-itAI and the PSIF-AI are state of the art. Also there are options to link up external vendor AI tools. For example, the 3MotionAI ergnomic tools can be integrated into the Ergonomic Risk Assessment module.

Cons

The permission model structures are kept intentionally as simple as possible. Understandable for out-of-the-box. However in some areas permission structures requirements are more complicated. Example around ESG reporting. The need for "Limited Assurance" in CSRD regulations requires a double sign off on the reported data and therefor requires more complexity, clarity and differentiation of permission levels for access, review, reporting and verification. That should probably become an out-of-the-box feature instead of a custom.

Switched from

[Quentic](https://www.capterra.com/p/127188/Quentic/)

International scope / cost / modular features

Alternatives considered

[Intelex Quality Management Software](https://www.capterra.com/p/93752/Quality-Management-Software/)

[Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/)

[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)

Reasons for choosing Benchmark Gensuite EHS

\- Cost/price level - High degree of out-of-the-box - CSRD readyness -Speed of implementation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Astrid Eva H.

HSEQ Manager

Renewables & Environment

### "ESG Benchmar for a small organisation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2024

I was introduced to ESG Benchmark as an GE EHS Manager, and have missed it ever since. As we were to implement a new HSE Management system for my current organisation, I suggested ESG Benchmark and I am excited about how ESG Bench has been developed over the 10 years since I lased used it. ESG Benchmark has been well received in my organisation and the users are impressed over the functionality and accessibility of the software.

Pros

The tool is accessible with a low user threshold. Interaction between modules is great and contributes to building continuous improvement of programs and frameworks. The mobile app is highly appreciated by the users, and the option for externals to access the system with a QR code is a very useful function since we are only 50 employees and use external workers for maintenance and other critical functions. ESG Benchmark allows the EHSQ function to work smarter, and gives the Corporate function immediate insight of incidents, audits, inspections and the risk management.

Cons

ESG Benchmark is expensive to implement with high annual cost for a small organisation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sam S.

EHS Manager

Chemicals

### "EHS Management Made Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 27, 2023

Overall I am happy with the software. The more we utilize it the easier it will be to stay compliant.

Pros

I love the compliance calendar. It allows a person to spread their requirements out through the year and ensure everything is accomplished. It also allows for notice ahead of time instead of when it is due, which allows enough time to complete the task on time rather than in a hurry.

Cons

The LOTO module could use some more feature. For instance, I would love for it to track users that are trained to the authorization level along with their next due date. I also hope that the audit that is completed for the yearly check has some basic questions to lead an individual as to what is required.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ST

Sharon T.

EHS Operations Manager

Automotive

### "Love Benchmark"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

Once integrated across the organization, all incidents and corrective actions will be entered into the system. I currently keep all the information on an excel spreadsheet and I have zero visibility into the status of corrective actions.

Pros

Action Tracking System – It holds everyone accountable and escalates to ensure everything gets done. The ability to customize the system.Looking forward to purchasing and utilizing other modules.

Cons

I would love to see the ability to see Benchmark and TapRoot to talk to each other for Root Cause Analysis or another tool that can help with configuring for root cause analysis.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BF

Brian F.

Environmental Engineering

Consumer Goods

### "The Mark"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

User interface is the not easiest but I am a consistent user so it helps. But other designated employees that don't use the software as often are stumbled regularly.

Pros

Refrigerant tracking for our stores is made simple.

Cons

User interface is a bit lackluster for inconsistent users.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JW

James W.

Sr. Director EHS

Aviation & Aerospace

### "Benchmark Gensuite EHS - PCC "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2023

Pros

The functionality, the ease of use, and the innovation and expansion of the technology. Since 2015 it’s only gotten better and better! From an application standpoint, I really like the Concern Reporting - great for everyday use and engagement. Instant Insights is also great for reporting both up and down

Cons

Training Tracker deployment has been a bit more challenging than anticipated.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JG

Jose G.

Design

Design

### "Optimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 15, 2022

Muy buena funcionalidad grandes presaciones y seguridad wn gestión de datos

Pros

Su gestión de problemas es funcional optima y con gran seguridad

Cons

Quizas sus planes son algo caros pero cumple su función

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150242/Gensuite/reviews/)

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