Best For

Medium-large sized organizations in aerospace, defense, manufacturing and industrial, occupational health, chemical, energy and power, construction, agricultural, and much more.

Product Details

Award-winning Gensuite Audit Management Software simplifies regulatory compliance and audit inspection processes using a digital, collaborative approach. The audit solution streamlines program requirements through an integrated suite of auditing, inspection and corrective action tracking tools with robust analytics and actionable insights. Mobile capabilities ease collaboration amongst teams for optimal success of your audit processes and program.

Contact Details

Gensuite

http://www.gensuite.com/

Founded in 1997

Located in United States

Action Tracking System
Compliance Calendar
Incidents & Measurements
Industrial Hygiene
Safety Observation Mobile

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Gensuite Features

Alerts/Notifications
Asset Tracking
Audit Planning
Compliance Management
Dashboard
Forms Management
Issue Management
Mobile Access
Risk Assessment
Task Management
Workflow Management
Audit Management
Corrective and Preventive Actions (CAPA)
Document Management
Hazardous Materials Management
Incident Management
Industrial Safety Management
Inspection Management
OSHA Recordkeeping
Occupational Health Management
Reporting/Analytics
Risk Management
Training Management
Air Management
Auditing
Compliance Management
Document Management
Emissions Inventory
Hazardous Materials Control
Sustainability Management
Training Management
Waste Management
Water Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Gensuite Reviews

Showing 5 of 67 reviews
Overall
4.3/5
Ease of Use
3.9/5
Customer Service
4.3/5
Avatar Image
Rob P.
EHS Director (Amazon Account)
Airlines/Aviation, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 9, 2018

“Provides comprehensive visibility across a geographically challenging portfolio.”

ProsAs a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.
ConsOne of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Vendor Response

By Gensuite on April 9, 2018
Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.
Reviewer Source 
Source: Capterra
March 9, 2018
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Max R.
Managing Director - Safety Strategy, Optimization, and Compliance
Airlines/Aviation, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 4, 2018

“EHS software with really great functionality”

ProsThe Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant. The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally. Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.
ConsCustomization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Vendor Response

By Gensuite on May 8, 2018
Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.
Reviewer Source 
Source: Capterra
May 4, 2018
Avatar Image
Howard S.
Health Safety Environment and Quality
Oil & Energy, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 27, 2018

“Good HSMS software”

OverallVery good, one of those that you miss the longer you don't use it.
ProsGensuite management software does a lot, it has apps for almost all of your HSE needs. Great for larger companies trying to tie strategic direction down in every department.
ConsAs it's one of the biggest there is times when you wish it could be tailored exactly to your needs. Costs are astronomical to make a change to the functionality.

Vendor Response

By Gensuite on October 4, 2018
Howard, Thank you for sharing your experience with Gensuite. We pride ourselves on providing our subscribers with best-in-class solutions & services, so we're very pleased to hear our software met so many of your strategic HSE needs. Over the last 2 decades, our approach has always been to leverage best practices and shared HSE experience & knowledge to provide a comprehensive solution that can be launched quickly without the need for extensive customization; delivering immediate value and ROI to the organization. For those who desire business-specific configurations, the costs to enhance the tools are proportionate to the scale of the requested change. Thanks again for your feedback, and we hope to welcome you back into the Gensuite subscriber's community soon! -Michael Bauer & The Gensuite Team
Reviewer Source 
Source: Capterra
September 27, 2018
Maria P.
Gensuite Business Admin
Renewables & Environment, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
November 7, 2019

“Restructure & Support”

ProsOur 2019 restructures have been the smoothest we've seen this year. There is a significant increase in the level of service pre and post reorg & execution. The communications are clear and consistent and the team extremely responsive to our needs. I've been part of the BA team for 4 years, it's great to see these types of results! Great job everyone! What a wonderful improvement - thank you for all you do!
ConsI'd like to see more granular permission levels as we're project specific. I'd like to have more options within the permissions to 'multi site selection' I'd also like to be able to streamline archive of departments and make that functionality easier for all.
Reviewer Source 
Source: Capterra
November 7, 2019
Denise G.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
2/5
Value for Money
2/5
Source: Capterra
February 3, 2017

“Powerful, but inflexible”

OverallThe biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected. Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there. Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users. Here's what I hear most: ' Metrics run from different reporting areas in Gensuite do not match ' Mobile applications not working together ' Offline not working ' Bar and QR codes do not work ' Why is Gensuite re-formatting pages again? ' Why do we have to 'pay' to get 'basic functionality?' ' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap. Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Vendor Response

By Gensuite on April 21, 2017
Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)
Source: Capterra
February 3, 2017