--- title: "Rotaready Evo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rotaready Evo the right Employee Scheduling solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150252/Rotaready/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Rotaready Evo 4.7 (108) [View alternatives](https://www.capterra.com/p/150252/Rotaready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Rotaready Evo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end.“ October 18, 2024 AN Arran N DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We were expecting a pleasant user experience being able to manage our rotas, holidays and other abscence with ease as well as gaining valuable management information on staff productivity and other KPI's; unfortunately Rota Ready has failed in all but first of these; at best it's a useful rota management and clocking on tool.“ April 29, 2024 RH Robert H DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Links to our payroll software - easy access for employees to check shifts and provides detailed statistics“ November 12, 2024 GG Greg G FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Cannot phone anyone for support, frequent glitches and no square integration is very painful.“ March 11, 2025 JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The product has revolutionised our staff management, cost control and HR paperwork to such a simple process.“ October 18, 2024 NL Nico L GMHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the clocking in and out system can be tedious in the back end, but that can be improved.“ April 10, 2025 HT Harriet T People Operations ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great.“ March 20, 2025 CW Carole W Operations ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I would like all employees to be able to see the Absence calendar when planning holidays but am told this is not possible without them seeing notes attached to the requests which may contain private information.“ February 14, 2024 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel E. Finance Director Retail Used the software for: 2+ years ### "Rotaready Saved My Life" March 10, 2020 5.0 Outstanding! Making a change in software is always a stress, particularly when the change effects literally every member of staff. Rotaready were there to support us every step of the way during the migration from our old system. Data transfer, training and implementation were all supported by their team. We have been live for over two years and we would not move away from it. Our old system could not provide the functionality we needed, it took ages to turn the data into any meaningful reporting and was time intensive. Staff love the easy of use, from shift swapping to booking annual leave, its all so easy for them. Moving to Rotaready gave us an easy to use system which was quickly adopted by all users, saved us time and money and also allowed us to reduce our operational staffing costs by exposing labour efficiencies. Thanks Roatready - you might just have saved my life! Pros We love the way that the software is so instinctive and simple to use - this goes for our staff and managers, who all adopted it with ease. As managers we love the visibility the product gives is across a range of metrics. Costs, hours used, attendance monitoring and custom reports all make our business easier to run. Cons Initially the reporting functionality was quite limited, but the guys at Rotaready have worked hard on this to give a range of standard reports and customisable ones which help to extract useful info from the software which we have used to make operational changes in the business. I know they are constantly working on this aspect of the platform which is great for us. Alternatives considered [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) Reason for choosing Rotaready Evo Rotaready was a better proposition across the board - the amount of visibility and control it gave us over our staff scheduling was worlds apart from what the incumbent could offer. Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) We switched because the software we were using could not deliver the functions we needed. Moving to Rotaready was an obvious choice. Review Source Response from The Access Group July 13, 2022 Thank you for your positive feedback Daniel, we're really pleased to hear that Rotaready has been a life saver! RL Rob L. Director Hospitality Used the software for: 2+ years ### "We love rotaready" March 3, 2025 5.0 Team are really responsive and helpful. Helping with any issues or requests in a prompt and helpful manner Pros I love the split in hours for front of house and kitchen allowing us to pinpoint where we are over spending on hours Cons Would be good if the actual hours once signed off showed on the rota so we can see actual start/finish times straight from the rota but that would just be a preference for myself for quick review Alternatives considered [S4labour](https://www.capterra.com/p/255014/S4labour/) Reason for choosing Rotaready Evo At the time it felt the best for us for overall usage and price Switched from [Planday](https://www.capterra.com/p/145648/Planday/) looking at a more detailed system that would integrate well with our tills Review Source CB Chris B. Operations Director Hospitality Used the software for: 6-12 months ### "Disappointed after so much promise" November 12, 2023 3.0 We have been using Rota Ready for 10 months. Although there is huge potential in its functionality, we have not received the benefit. Our initial set up/training was intermittent leaving us with many questions and resulting in us self-teaching the basics. On the occasions we have contested this and requested more support we are constantly told that 98% of customers are satisfied (which they revert to a lot). When pointed out that we are in the 2% of unsatisfied customers little was done to rectify the situation. When were initially considered cancellation upon obtaining our second site, we were informed that they would "make it their mission" to retain our service. The result, us being charged a further "set up fee" despite us already being a customer and an offer of further training which we should have had at the beginning plus a few links to videos and on getting the best out of the system which we should have had first time around. Yes, the videos are helpful but the customer service is missing the personal touch many new start ups require. After bringing this to their attention, we were told what they had offered was "sufficient". Personally if you are going to make it your mission to retain someones service, you may want to try a little harder than offering the basics and then charging for it. We have now made the decision to move across to another platform and see how they compare. We may be a small two site operation but it doesn't mean we require less support than the bigger guys. If anything we need more. Bare that in mind if you wish to retain your 98% satisfaction rate. Pros Potential to implement a full scheduling multi-site system Cons Lack of training. Poor customer service. Reason for choosing Rotaready Evo As a start up, we felt the cost and functionality would be sufficient to meet our needs. Unfortunately for us, this wasn't the case. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Lack of training. Poor customer service. Review Source Response from The Access Group December 8, 2023 Hi Chris, this one left us all a bit puzzled. It's a shame you didn't take up our offer of extra help to get back up to speed, we would have loved to of helped. We'll cross our fingers that we cross paths again in the future NL Nico L. GM Hospitality Used the software for: 6-12 months ### "Rota Ready - Excellent " April 10, 2025 5.0 A very intricate, complex system that offers employee and employers an excellent experience. Pros The mapping system for every labour stream, the timesheet system and the payroll export that fully integrates with Brightpay. Another thing I really like is the fast support through the integrated chat. Cons Sometimes the clocking in and out system can be tedious in the back end, but that can be improved. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Centralizing between franchises as we expanded Review Source GG Greg G. Founder Hospitality Used the software for: 1-2 years ### "We keep going with RR" March 11, 2025 5.0 Great, the team are responsive to support emails. Pros Features and easy to run payroll downloads, the team app is intuitive and easy to use. Clock in-out feature is great. Lots of customisations. Cons Cannot phone anyone for support, frequent glitches and no square integration is very painful. The payroll exports don;t calculate the holiday pay, just shows the hours and rate, however, it does for usual hours, which makes no sense. Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) They did not integrate well with each other, we wanted one platform Review Source ED Emma D. Payroll Manager Hospitality Used the software for: Less than 6 months ### "Leaning to the future" March 3, 2025 5.0 Our experience with RotaReady has been smooth and enlightening from the beginning. We took the decision to move aways from written Rotas and timesheets and find a more controlled and overlooked system to integrate into our businesses. We found RotaReady covered all our needs between the 3 companies and the separate departments. \[sensitive content hidden\] took us through demo, reassuring us and answering our questions, this was followed by \[sensitive content hidden\] whom helped us set up, train and guide our management team through the bespoke system. The whole team has been able to answer any question on hand. Pros The communication has always been quick and effective. The use of Chat on the website is very helpful. They work well with us and have plenty of time for our employees. Cons Not a Con but more payroll software integrations and reports would be helpful, even a customizable report option to create our own. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[TimeKeeper](https://www.capterra.com/p/201124/TimeKeeper/) Reason for choosing Rotaready Evo We found RotaReady to have more detail and was precise in tracking time and bookings. Review Source HT Harriet T. People Operations Manager Food & Beverages Used the software for: Less than 6 months ### "A more streamlined way to work!" March 20, 2025 4.0 Overall very positive and I can see the potential it has once we're using it more effectively. Pros I like the flexibility it affords us and the managers. I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great. Cons It is quite 'glitchy' at times and will come up with error warnings frequently- it's not always easy to identify what you've done wrong. It is also sometimes hard to track the progress of some of the bigger 'tickets' i've raised, and things take a while to be resolved. For example- I have been trying to add in a new leave type since we went live, and I have been trying to amend this contract for a few months and it takes a lot of chasing. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Rotaready Evo It seemed more suitable to hospitality venues unlike Sage. Review Source LA Lindsey A. Food and Beverage Manager Hospitality Used the software for: Less than 6 months ### "Good system with accurate recording of sales vrs labour" January 29, 2025 4.0 Other than starting technical issues, its a good system to use and much better than our previous system. Pros Once rota ready is set up the system is quite easy to use. It give accurate sales vrs labour forecasts and actuals. Cons When the set up is completed initially - more face to face training would be an advantage (as with most new systems) Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Better offering of system facilities. Including Human resources tracking and management Review Source TS Taleb S. Finance Manager Hospital & Health Care Used the software for: Less than 6 months ### "\[sensitive content hidden\], the team, and the software are amazing." May 9, 2025 5.0 Overwhelmingly positive. Both software and the team behind it. \[sensitive content hidden\] dealt with any issues promptly, supported us throughout the process, and displayed a good knowledge of the software. Pros \[sensitive content hidden\] and the team were super helpful and supportive throughout the process. Any issues that did arrive we're promptly addressed. The software is intuitive and sleek. Cons It was a huge upgrade for us, but remember it is a software where you get more out of it directly proportionate to the amount you engage with it. Same with any new piece of software which offers a lot. Review Source AU Annette U. General Manager Food & Beverages Used the software for: 2+ years ### "Great Software!" January 15, 2025 5.0 Overall really good experience, it makes scheduling very easy. As well as keeping staff files and accounting for holiday allowance and monitoring wage cost. Pros It's very easy to use, user friendly and perfect for shift scheduling for complex hospitality venues. Cons That you can't download a digital copy of the rota, e.g. pdf. You can either view it online, on the app or print it, but sometimes it would be useful to be able to send a pdf copy to the finance department or the directors so they can double check things. Review Source GK Grant K. Standards and Compliance Manager Hospitality Used the software for: Less than 6 months ### "Great product & team" January 2, 2025 5.0 Onboarding with \[sensitive content hidden\] was excellent. Ongoing support as we have been setting up has been spot on also. Pros Significantly streamlines HR management. Support is excellent. Cons Not necessarily a con, but the level of configuration that is available may result in a steeper learning curve for some users. Review Source DM Darren M. Financial Controller Hospitality Used the software for: 6-12 months ### "Positive experience - Time and Attendance enhanced" July 14, 2023 4.0 Largely positive apart from some small grumbles listed above! \[sensitive content hidden\] customer support also excellent which has made integrating the new system painlessDefinitely superior to some other products I have used at a similar price point Pros Interface, user-friendly operation, competitively pricedReliable in generalApp is clear and straightforward for staff to use Cons Not perfectly suited to multi-site working (i.e. staff moving between sites not automatically apportioned to a different site based on where clocks are, based on scheduled working pattern)Breaks deducted based on the planned shift rather than the actual hours Reason for choosing Rotaready Evo Integration - we purchased EPOS and Guestline from the Access Group and Rota Ready was recommended to us by them Review Source Response from The Access Group July 24, 2023 Thanks for your review, Darren! We really appreciate your honest feedback and it's great to hear how Rotaready has enhanced your workforce management (especially for T&A!). To touch upon a couple of your other points... our cover shifts feature allows you to schedule team members across multiple sites, for visibility and reporting purposes. Employees will be able to clock-in from any site as they usually would, to ensure that the actual hours they've worked are recorded for payroll purposes. Our break policy tools allow you to define the types of breaks that should be assigned to shifts based on a customisable set of rules, like the scheduled shift length. We hear you and do have plans to enhance this feature in the future to flag scenarios whereby different breaks may be considered, for example, if someone actually works a shorter or longer shift. JW John W. Compliance & HR Manager Entertainment Used the software for: 2+ years ### "RotaReady: Does exactly what it says on the tin..." June 30, 2023 5.0 From start to finish, the team at RotaReady are informative and helpful Pros Ease of use, flexibilityCustomer support & training Cons Would like to be able to set up email notifications for holiday requests rather than relying on just the App Reason for choosing Rotaready Evo Recommended for it's ease of use and flexibility which it hasn't disappointed on Review Source Response from The Access Group July 4, 2023 Hi John, Thank you so much for your review! We have some good news for you re email notifications, this can be done. Just take the following steps... Edit preferences > Notifications > Absence/holiday updates > then tick 'email'. We hope this helps, but give us a shout if there's anything else we can help with. Thanks again for your positive feedback! LB Luke B. Payroll and Productivity Analyst Hospitality Used the software for: 2+ years ### "Love the product, highly recommend Rotaready!" February 23, 2023 5.0 Fantastic. Positive, responsive, helpful to work with and with a great product. Pros Hard to pick one thing to be honest. The company are fantastic, always as helpful as they can with answering anything we need. The software and app are fantastic. Really great business and product to work with, from the analysis management side and the user side. Cons Not anything that comes to mind, it does everything we need. Review Source Response from The Access Group June 26, 2023 Thank you so much for your positive review, Luke. We're delighted to hear how much you and the team are loving using Rotaready! SA Sally A. Director Restaurants Used the software for: 2+ years ### "Great product with easy use" September 13, 2023 5.0 Pros You can see the rota details on your phone as well as on a computer/ipad. Clocking in and out for you staff is great. Good for adjusting sales forcasts for the business. Cons Nothing really. I find it easy to use and when i need help theres always someone to ask. Review Source Response from The Access Group October 2, 2023 Thank you for sharing your favourite things about Rotaready, Sally! We really enjoyed reading your feedback LC Lyndsey C. Deputy General Manager Hospitality Used the software for: 1-2 years ### "Indispensable tool" August 20, 2024 5.0 RotaReady has become an indispensable tool for us, helping us streamline operations and keep our team happy. We highly recommend it to any Hotel, Bar & restaurant looking to optimize their scheduling process! Pros RotaReady has truly transformed the way we manage our business. As a busy establishment, efficient scheduling is crucial, and RotaReady delivers on every front. The platform is intuitive, making it easy for us to create, adjust, and manage rotas with minimal effort. Our staff love the mobile access, which allows them to check their shifts and request changes on the go. What stands out most is how RotaReady has improved our team's communication and overall morale. With clear visibility of schedules and fair shift distribution, everyone feels more organised and valued. Plus, the customer support is exceptional—they're always quick to assist with any queries we have. Cons Nothing in particular. Generally straightforward. Review Source Response from The Access Group November 19, 2025 Thank you so much for your review Lyndsey, we're delighted to hear that Rotaready has positively impacted so many areas of your business DC David C. Managing Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excellent Features, Great Value" June 25, 2024 5.0 Overall a fantastic experience, have been using RotaReady for about two years now and will continue to do so indefinitely as it ticks all of the right boxes for us and does a good job. Pros We love the ease of use of the software at RotaReady. Many of our users are not overly technical, so it's great to have a tool that every member of the team can be comfortable with using. Cons Some of the user interface could be modernised in places, occasionaly clunky elements like buttons could be improved in certain places. Review Source Response from The Access Group August 16, 2024 Wow, has it been two years already? We'll aspire to keep you happy for many more years to come! We're always open to feedback, so please do share your thoughts with our support team if you have ideas to share with us. Thanks in advance! NC Nina C. Operations Manager Retail Used the software for: 2+ years ### "Rotaready review" April 17, 2024 4.0 Great company to work with always happy to help. The only thing i woukd change would be being able to call for help when struggling with something rather email or chat. Pros Keeps everything in one place. Easy to use and gives access to everyone. Cons Some of the features arent easy to understand to begin with but once you know what you are doing they are great. Review Source Response from The Access Group August 16, 2024 Hey Nina, thank you! We do offer phone support in addition to live chat & email. Our contact details are on www.rotaready.com/contact :) BS Beatriz S. HR Manager Hospitality Used the software for: 1-2 years ### "Support Growth" November 10, 2023 4.0 Pros I like the user face, is simple and easy to access. Training new manager sis quick and that is critical for onboarding. Cons Lack of notifications that can be helpful to track conduct or performance. I would like to have a trigger point for absence or flatness for employees, allowing managers to complete absence reviews a lot faster without having to complete manual reports for all. Review Source Response from The Access Group December 8, 2023 Thank you for your review Beatriz, we're pleased to hear that you're finding Rotaready easy to use! The good news is, we have plans for 'absence triggers and custom alerts' on our roadmap! You can follow the progress here https://trello.com/c/rXnQocqJ/91-absence-triggers-custom-alerts. And if you're looking to track lateness, check out our recently released lateness report! JE Jess E. Operations Director Hospitality Used the software for: 2+ years ### "Useful product for our company" November 30, 2023 4.0 Overall the service we receive is good and the support team are quick to answer any questions we have Pros It’s easy to use Access to all sites in one place Cons Clocking in/out doesn’t always work The accuracy of the cost control in terms of the wages Review Source Response from The Access Group December 8, 2023 Hi Jess, thank you for your positive review! We're thrilled to hear how useful you and the team are finding Rotaready. Please do drop our support team a line regarding these concerns around clocking in/out & cost control, we'd love to help! You might just need a quick tweak of your attendance zone to improve your experience. If you can share a little more information regarding your cost control comments, we'll certainly take a closer look for you. NL Nick L. Chief of Staff Food & Beverages Used the software for: 1-2 years ### "Good option for easy rota software" June 16, 2022 4.0 broadly positive, our customer success manager, \[SENSITIVE CONTENT\] is wonderful and real asset. Pros Accessible and easy to use for end users and admins alike. Good ability to send documents for signing and quite feature rich. Cons Couple of niggles around the currently underway consolidation of Rotaready and RotaReady HQ - RotaReady struggles with more complex integrations like Xero, especially with more complex rotas (multiple pay items, multiple pay calendars) would be ideal to have a live integration that could push new rota ready employees to xero etc rather than having to manage both in slightly different ways Review Source Response from The Access Group July 13, 2022 Thank you very much for your review Nick! It's great to hear the wonderful feedback about your account manager and we're glad the whole team is finding Rotaready easy to use! Regarding our Xero integration - this works by pushing your signed-off hours and absence data from Rotaready directly into employee timesheets in Xero, meaning you can eliminate the manual process of importing timesheet data into your payroll system. We would love to enhance the integration to sync employee details too to make the process even more seamless, you can keep an eye out for future developments on our public roadmap! NH Nicola H. HR Representative Hospitality Used the software for: 6-12 months ### "Excellent System With a Team Who Take Feedback On Board & Develop Accordingly" March 10, 2020 5.0 Wage Costing was a huge challenge for us, we now have full control of this and each Head of Department can see and manage their own budget and schedule accordingly. Additionally, an unexpected bonus is that Heads of Department now have easy access to all colleague telephone numbers and the ability to offer out cover shifts to the team at the touch of a button which has made a huge difference to efficiency. Pros We like the fact that the system is intuitive to use and that all of our information is contained in one place. Rotas are simple to create and there are different ways to do this, in order to suit varying businesses or departments. The ability to access the software remotely has also been key, giving Heads of Department the peace of mind to know that they can log in and make amendments and monitor costs when away from the business. Most of all it has given us overall control, excellent reporting detail and the ability to see who is expected where across the whole business. Payroll release has never been simpler! Cons The product is so simple to use, I have worked with other Time & Attendance systems which are nowhere near as simple and intuitive as RotaReady. There are some items on our wish list for future development but we've found that if you speak to the team they're always willing to consider developing new features depending on demand. Reason for choosing Rotaready Evo The cost was much more competitive and it did all that we needed it to do. Review Source Response from The Access Group July 13, 2022 Hi Nicola, Thank you so much for your review! We really enjoyed reading your positive comments and are glad to hear that you're loving using Rotaready! CT Chris T. Director Hospitality Used the software for: 2+ years ### "Rota ready - great scheduling software we use in our restaurants" October 4, 2024 5.0 Excellent all round software which we use in our restaurants throughout Europe. Attendance is well managed, budgeting is super simple we love the product. Pros Smooth and easy to use - great app functionality. The staff love it. Holidays and absence very well handled. Cons Some of the advanced functions can have a steep learning curve Review Source JJ Jacob J. External Operations Manager Hospitality Used the software for: 6-12 months ### "Hospitality User..." July 12, 2023 5.0 Pros The setup through to the day to day use is very easy to use and logical. Supported throughout! Great Product! Cons Management of SSP documentation as standard would be useful. Review Source Response from The Access Group August 10, 2023 Thank you so much for your positive review, Jacob! CC Carlos C. OPERATIONS Hospitality Used the software for: 1-2 years ### "Rotaready Review" August 29, 2024 5.0 I have worked with Rotaready for over a year, and everything is excellent. Their customer service is fantastic, as they are always there to help out or answer any of my questions. Pros Simple, powerful and comprehensive HR system to work with. Cons So far, it's been a great platform. If there is any issue, their teams get it solved. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.