# Rotaready Evo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rotaready Evo the right Employee Scheduling solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150252/Rotaready/reviews --- Rotaready Evo 4.7 (108) [View alternatives](https://www.capterra.com/p/150252/Rotaready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rotaready Evo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SP Sean P General Manager - HospitalityLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: 6-12 months. “Rotaready has been a fantastic tool for the company, allowing us over different office location to have one point of contact.“ June 28, 2024 AN Arran N DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We were expecting a pleasant user experience being able to manage our rotas, holidays and other abscence with ease as well as gaining valuable management information on staff productivity and other KPI's; unfortunately Rota Ready has failed in all but first of these; at best it's a useful rota management and clocking on tool.“ April 29, 2024 JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end.“ October 18, 2024 PB Paul B Operations ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “It is clunky to manually add breaks and shifts if an employee forgets to do this.“ July 19, 2024 RH Robert H DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Links to our payroll software - easy access for employees to check shifts and provides detailed statistics“ November 12, 2024 GG Greg G FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Cannot phone anyone for support, frequent glitches and no square integration is very painful.“ March 11, 2025 GM Graeme M Senior Retail Business ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The growing functions add great value to what we do on a daily basis and the use both on a laptop and mobile makes this a great service.“ May 28, 2024 NL Nico L GMHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the clocking in and out system can be tedious in the back end, but that can be improved.“ April 10, 2025 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel E. Finance Director Retail Used the software for: 2+ years ### "Rotaready Saved My Life" March 10, 2020 5.0 Outstanding! Making a change in software is always a stress, particularly when the change effects literally every member of staff. Rotaready were there to support us every step of the way during the migration from our old system. Data transfer, training and implementation were all supported by their team. We have been live for over two years and we would not move away from it. Our old system could not provide the functionality we needed, it took ages to turn the data into any meaningful reporting and was time intensive. Staff love the easy of use, from shift swapping to booking annual leave, its all so easy for them. Moving to Rotaready gave us an easy to use system which was quickly adopted by all users, saved us time and money and also allowed us to reduce our operational staffing costs by exposing labour efficiencies. Thanks Roatready - you might just have saved my life! Pros We love the way that the software is so instinctive and simple to use - this goes for our staff and managers, who all adopted it with ease. As managers we love the visibility the product gives is across a range of metrics. Costs, hours used, attendance monitoring and custom reports all make our business easier to run. Cons Initially the reporting functionality was quite limited, but the guys at Rotaready have worked hard on this to give a range of standard reports and customisable ones which help to extract useful info from the software which we have used to make operational changes in the business. I know they are constantly working on this aspect of the platform which is great for us. Alternatives considered [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) Reason for choosing Rotaready Evo Rotaready was a better proposition across the board - the amount of visibility and control it gave us over our staff scheduling was worlds apart from what the incumbent could offer. Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) We switched because the software we were using could not deliver the functions we needed. Moving to Rotaready was an obvious choice. Review Source Response from The Access Group July 13, 2022 Thank you for your positive feedback Daniel, we're really pleased to hear that Rotaready has been a life saver! RL Rob L. Director Hospitality Used the software for: 2+ years ### "We love rotaready" March 3, 2025 5.0 Team are really responsive and helpful. Helping with any issues or requests in a prompt and helpful manner Pros I love the split in hours for front of house and kitchen allowing us to pinpoint where we are over spending on hours Cons Would be good if the actual hours once signed off showed on the rota so we can see actual start/finish times straight from the rota but that would just be a preference for myself for quick review Alternatives considered [S4labour](https://www.capterra.com/p/255014/S4labour/) Reason for choosing Rotaready Evo At the time it felt the best for us for overall usage and price Switched from [Planday](https://www.capterra.com/p/145648/Planday/) looking at a more detailed system that would integrate well with our tills Review Source AN Arran N. Director Hospitality Used the software for: 6-12 months ### "Very Disappointed" April 29, 2024 3.0 Very disappointed. We were expecting a pleasant user experience being able to manage our rotas, holidays and other abscence with ease as well as gaining valuable management information on staff productivity and other KPI's; unfortunately Rota Ready has failed in all but first of these; at best it's a useful rota management and clocking on tool. However for ease of use in providing management information it's appaling and over complicated. Pros Pricing was competitive, features and integration with POS systems looked useful. Cons Rota Ready tries to be too many things to too many people and for a small independent business it fails miserably in terms of it's ease of use for managemnt purposes; while the functionality may all be there it is over complicated (or perhaps just poorly designed?) to the point where nothing is easy; expect to invest a considerable amount of time exchanging texts with the online support team; nothing about Rota Ready is intuitive and everything requires expert working knowledge to set up and or understand. Finally featuresyou would expect either don't exist or simply don't work as you would expect! Reason for choosing Rotaready Evo I was expected it would provide functionality to manage staff holiday and improved management information. Switched from [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Holiday management, overal fnctionality, management information, improved rota planning. Review Source Response from The Access Group August 16, 2024 Hi Arran, ah, it's really disappointing to hear your experience hasn't matched our other reviews here. We've taken a look behind the scenes, and can see that your usage of Rotaready has steadily improved over the last few months since you shared your thoughts. There are a few features you're not using, which we'd love to help with. In a quieter moment, please do drop our support team a note if there are areas you're struggling with, and we'll do everything we can to turn that frown upside down. GG Greg G. Founder Hospitality Used the software for: 1-2 years ### "We keep going with RR" March 11, 2025 5.0 Great, the team are responsive to support emails. Pros Features and easy to run payroll downloads, the team app is intuitive and easy to use. Clock in-out feature is great. Lots of customisations. Cons Cannot phone anyone for support, frequent glitches and no square integration is very painful. The payroll exports don;t calculate the holiday pay, just shows the hours and rate, however, it does for usual hours, which makes no sense. Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) They did not integrate well with each other, we wanted one platform Review Source ED Emma D. Payroll Manager Hospitality Used the software for: Less than 6 months ### "Leaning to the future" March 3, 2025 5.0 Our experience with RotaReady has been smooth and enlightening from the beginning. We took the decision to move aways from written Rotas and timesheets and find a more controlled and overlooked system to integrate into our businesses. We found RotaReady covered all our needs between the 3 companies and the separate departments. \[sensitive content hidden\] took us through demo, reassuring us and answering our questions, this was followed by \[sensitive content hidden\] whom helped us set up, train and guide our management team through the bespoke system. The whole team has been able to answer any question on hand. Pros The communication has always been quick and effective. The use of Chat on the website is very helpful. They work well with us and have plenty of time for our employees. Cons Not a Con but more payroll software integrations and reports would be helpful, even a customizable report option to create our own. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[TimeKeeper](https://www.capterra.com/p/201124/TimeKeeper/) Reason for choosing Rotaready Evo We found RotaReady to have more detail and was precise in tracking time and bookings. Review Source NL Nico L. GM Hospitality Used the software for: 6-12 months ### "Rota Ready - Excellent " April 10, 2025 5.0 A very intricate, complex system that offers employee and employers an excellent experience. Pros The mapping system for every labour stream, the timesheet system and the payroll export that fully integrates with Brightpay. Another thing I really like is the fast support through the integrated chat. Cons Sometimes the clocking in and out system can be tedious in the back end, but that can be improved. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Centralizing between franchises as we expanded Review Source HT Harriet T. People Operations Manager Food & Beverages Used the software for: Less than 6 months ### "A more streamlined way to work!" March 20, 2025 4.0 Overall very positive and I can see the potential it has once we're using it more effectively. Pros I like the flexibility it affords us and the managers. I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great. Cons It is quite 'glitchy' at times and will come up with error warnings frequently- it's not always easy to identify what you've done wrong. It is also sometimes hard to track the progress of some of the bigger 'tickets' i've raised, and things take a while to be resolved. For example- I have been trying to add in a new leave type since we went live, and I have been trying to amend this contract for a few months and it takes a lot of chasing. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Rotaready Evo It seemed more suitable to hospitality venues unlike Sage. Review Source JB James B. General Manager Hospitality Used the software for: 1-2 years ### "Best web based HR product on the market" October 18, 2024 5.0 Excellent from start to finish, from implementation and initial training to on going support. The staff love it. Pros The product has revolutionised our staff management, cost control and HR paperwork to such a simple process. The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end. The team at Rotaready offer speedy and excellent service to guide you through the product so you get the maximum usage. Cons I have failed to find an aspect that I would categorise as a con Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Rotageek](https://www.capterra.com/p/162513/RotaGeek/)[Zonal](https://www.capterra.com/p/199138/Zonal/) Reason for choosing Rotaready Evo The overall ease and presentation of the product for all users. The the depth of information it holds to meet our needs. Review Source LA Lindsey A. Food and Beverage Manager Hospitality Used the software for: Less than 6 months ### "Good system with accurate recording of sales vrs labour" January 29, 2025 4.0 Other than starting technical issues, its a good system to use and much better than our previous system. Pros Once rota ready is set up the system is quite easy to use. It give accurate sales vrs labour forecasts and actuals. Cons When the set up is completed initially - more face to face training would be an advantage (as with most new systems) Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Better offering of system facilities. Including Human resources tracking and management Review Source SR Sam R. Bookkeeper Hospitality Used the software for: 2+ years ### "Easy to use" November 8, 2024 5.0 Rotaready will help you with everything, any questions we have get answered really quickly. So easy to use. Pros Rotaready makes life so much easier for doing our payroll…it’s easy to use and saves time. Cons There’s nothing I don’t like about Rotaready Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Rotaready did more of what we needed than others Review Source SR Samantha R. Finance Officer Printing Used the software for: 1-2 years ### "User Friendly" March 10, 2020 4.0 Customer Service is exceptional. The team are very quick with their response emails. We have yet to come across an issue that cannot be solved. The team have worked tirelessly with us to get our unusual shift patterns to work within the entire company. We have definitely set some challenges for the RotaReady team, and they have come up trumps every time. Pros We use scheduling for our Rota's. Once we got to grips with how it works, it has been a dream to implement, maintain and manage. We use the HR function and upload all documents into folders designed for us. Swapping and changing daily rotas is as simple as click and drag. We are able to add additional pay rates to different shift patterns. Cons No fire role call function. User to be able to cancel holiday. The ability to amend holiday/time off without cancelling it. We have to run many different reports to get the information we require before we can run payroll, but that is our unique way of working rather than RotaReady function error. Reason for choosing Rotaready Evo Ease of use. Visually appealing. Able to build a shift pattern to suit. Switched from [InTime](https://www.capterra.com/p/103832/InTime-Solutions/) We needed something that was user friendly for our Managers to be able to access and work with daily. Review Source Response from The Access Group July 13, 2022 Hey Samantha, thank you for the positive feedback! It's wonderful to hear that you're benefiting from all the features that Rotaready provides. We'd recommend checking out the 'currently clocked-in' report to export a list of staff who are currently clocked in and therefore on-site for your fire drills, along with the 'edit/review booking' option on any absence booking to make changes to your colleagues' bookings. WF Wil F. Director Hospitality Used the software for: 1-2 years ### "Rota Ready Rocks" April 27, 2022 5.0 Use it everyday and enjoy this. Pros Simple to use, effective, staff like the platform and the customer support is brilliant. Cons I don't believe there is anything that I dislike or believe that are missing. Alternatives considered [Opsyte](https://www.capterra.com/p/231521/Opsyte/)[Fourth](https://www.capterra.com/p/178134/Fourth/) Reason for choosing Rotaready Evo Our accountants had a close connection which helped to swing the deal. Review Source Response from The Access Group July 13, 2022 Thank you very much for your review Wil, we're really happy to hear that you're enjoying using Rotaready! CC Carlos C. OPERATIONS Hospitality Used the software for: 1-2 years ### "Rotaready Review" August 29, 2024 5.0 I have worked with Rotaready for over a year, and everything is excellent. Their customer service is fantastic, as they are always there to help out or answer any of my questions. Pros Simple, powerful and comprehensive HR system to work with. Cons So far, it's been a great platform. If there is any issue, their teams get it solved. Review Source IM Iolanda M. Operations Director Food & Beverages Used the software for: 2+ years ### "The all in one solution" June 18, 2024 5.0 Pros It has all the features you need to plan, monitor, adjust both rota and cost control. Cons I would love to see a clearer wage cost calculation. Alternatives considered [Planday](https://www.capterra.com/p/145648/Planday/) Review Source Response from The Access Group August 16, 2024 Hey Iolanda, thanks so much for the fantastic scores! Have you looked at our 'labour breakdown' report? This will show you the breakdown of the costs incurred by every single shift! CS Chris S. Owner Hospitality Used the software for: 1-2 years ### "One of the better packages on the market available today" May 16, 2024 5.0 pretty seemless. dont have much to complain about. a good essential to any running business. Pros great integration with other platforms, lots of metrics and data. allows me to run a business without needing to be there constantly great phone app for staff allowing them easier access Cons would like to see a few updates regarding allowing pople to clock out for smoke breaks with the press of a button (a variable 10 minute break button perhaps) Reason for choosing Rotaready Evo more features, good price, seems a good advancing product with a good team behind the wheel Review Source Response from The Access Group August 16, 2024 Hey Chris, thanks for the kind words! Breaks can indeed be fiddly to manage, but can be captured by colleagues themselves, or added retrospectively by a manager. JM Joanne M. Restaurant Manager Hospitality Used the software for: Less than 6 months ### "Rotaready Review" May 29, 2024 5.0 Pros Our restaurant have just started using Rotaready after having done it manually for years! This has made my job so much easier and faster. Cons There is a bit of a learning curve to the system but once you learn it is easy enough. Review Source Response from The Access Group August 16, 2024 Hey Joanne, we're chuffed to read Rotaready's made a positive impact for you! JW John W. Compliance & HR Manager Entertainment Used the software for: 2+ years ### "RotaReady: Does exactly what it says on the tin..." June 30, 2023 5.0 From start to finish, the team at RotaReady are informative and helpful Pros Ease of use, flexibilityCustomer support & training Cons Would like to be able to set up email notifications for holiday requests rather than relying on just the App Reason for choosing Rotaready Evo Recommended for it's ease of use and flexibility which it hasn't disappointed on Review Source Response from The Access Group July 4, 2023 Hi John, Thank you so much for your review! We have some good news for you re email notifications, this can be done. Just take the following steps... Edit preferences > Notifications > Absence/holiday updates > then tick 'email'. We hope this helps, but give us a shout if there's anything else we can help with. Thanks again for your positive feedback! GB Gerrard B. Operations Manager Restaurants Used the software for: 2+ years ### "RotaReady helped streamline our payroll" July 7, 2023 5.0 Scheduling shifts is easy, froecasting allows us to put staff where they are needed.Recording of staff hours (200 staff) with ease.Oversight of wage and sales percentages form operations level.We have recently moved our online training to a new platform who have integrated with RR with ease. Pros Ease on boarding, hour recording and export for payroll. Cons Ease of how to record sickness and lateness in real time. Reason for choosing Rotaready Evo We were recommended RotaReady. Review Source Response from The Access Group July 11, 2023 Hey Gerrard, thanks so much for your honest feedback. It's great to hear that Rotaready has helped to streamline and improve your payroll processes across the business. Recording sickness should be a really quick and simple process, so we're keen to understand your gripes in more detail. A member of our team will reach out to you directly to find out more. We're also pleased to let you know that our team are busy working on some new and exciting features to assist with reporting on lateness across the platform, which we really hope will enhance your experience. Watch this space! MS Minesh S. Managing Director Retail Used the software for: 2+ years ### "A great product supported by a great team!" February 20, 2023 5.0 We transitioned from another rota management platform during COVID. The RotaReady team helped with making the process as smooth as possible. The team at RotaReady are always receptive to the introduction of new ideas providing a path towards bringing new features to the platform. Over the past two years, the improvements have been significant. It's worth point out that support for issues is always a must when choosing these products. I have found the RotaReady team always available to help. The chat function in particular is great, you're not just talking to a bot! It makes a big difference when they want to solve the issues as quickly as possible. Overall, a really good product that always continues to improve. The support is just as important and they do a great job of making this as easy as possible. Pros The team are really receptive of new processes and ideas. They look at ways to implement these and will provide a clear guideline to when these are coming. Love the chat function, the team are quick and helpful. It helps resolve issues very quickly. Cons The clocking in and out. When an employee leaves significantly earlier than the shift pattern suggests. The system does not flag it as an issue. Shift swapping isn't as clear as it could be. The clocking in app on the tablet still needs some work. Review Source Response from The Access Group February 22, 2023 Thank you for your positive review, Minesh! We're really pleased to hear that our support functions have assisted you with a smooth rollout and that you're enjoying the new features that we've been releasing. Our team will be more than happy to assist with troubleshooting any issues that you're having with staff clocking-in via your tablet, just drop us a line! NH Nicki H. Administrator Food & Beverages Used the software for: Less than 6 months ### "Staff Rota Software and so much more " June 28, 2023 5.0 Making changes in any company can be daunting at first but the training and support we received was second to none, and still is. \[sensitive content hidden\] at Rotaready has always been excellent at responding to any of our queries and requests. Her knowledge of the system is outstanding and I always know she will respond quickly. Pros The ease of building rotas is fantastic. Monitoring hours and optimizing's wage spend is a great benefit that can assist with wage cost. The payroll facility is by far the easiest and simplest system I have used, saving hours of time. Cons We don't really see any cons to the Rotaready system. I'm impressed by its simplicity and user friendliness. Review Source Response from The Access Group June 30, 2023 Thank you for your great feedback Nicki! We loved reading your comments and are really pleased to hear how helpful you're finding Rotaready! SD Simon D. Director Restaurants Used the software for: 2+ years ### "Great customer service " August 11, 2023 5.0 Really good overall rotaready is definitely better then other companies offering similar products with in the same market. Pros The customer is clear and very helpful and the fact you speak or live chat with the same people make it easer and quicker. Cons As the owner email notification of holiday on senior key member would help me understand the skill level with the sites in their absence. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Review Source Response from The Access Group August 31, 2023 Hi Simon, thank you for your positive review, we're really enjoyed reading your comments. Good news re holiday notifications, you can receive notifications of holidays for senior team members. You just need to set yourself as their line manager and subscribe to updates. BS Beatriz S. HR Manager Hospitality Used the software for: 1-2 years ### "Support Growth" November 10, 2023 4.0 Pros I like the user face, is simple and easy to access. Training new manager sis quick and that is critical for onboarding. Cons Lack of notifications that can be helpful to track conduct or performance. I would like to have a trigger point for absence or flatness for employees, allowing managers to complete absence reviews a lot faster without having to complete manual reports for all. Review Source Response from The Access Group December 8, 2023 Thank you for your review Beatriz, we're pleased to hear that you're finding Rotaready easy to use! The good news is, we have plans for 'absence triggers and custom alerts' on our roadmap! You can follow the progress here https://trello.com/c/rXnQocqJ/91-absence-triggers-custom-alerts. And if you're looking to track lateness, check out our recently released lateness report! JE Jess E. Operations Director Hospitality Used the software for: 2+ years ### "Useful product for our company" November 30, 2023 4.0 Overall the service we receive is good and the support team are quick to answer any questions we have Pros It’s easy to use Access to all sites in one place Cons Clocking in/out doesn’t always work The accuracy of the cost control in terms of the wages Review Source Response from The Access Group December 8, 2023 Hi Jess, thank you for your positive review! We're thrilled to hear how useful you and the team are finding Rotaready. Please do drop our support team a line regarding these concerns around clocking in/out & cost control, we'd love to help! You might just need a quick tweak of your attendance zone to improve your experience. If you can share a little more information regarding your cost control comments, we'll certainly take a closer look for you. NH Nicola H. HR Representative Hospitality Used the software for: 6-12 months ### "Excellent System With a Team Who Take Feedback On Board & Develop Accordingly" March 10, 2020 5.0 Wage Costing was a huge challenge for us, we now have full control of this and each Head of Department can see and manage their own budget and schedule accordingly. Additionally, an unexpected bonus is that Heads of Department now have easy access to all colleague telephone numbers and the ability to offer out cover shifts to the team at the touch of a button which has made a huge difference to efficiency. Pros We like the fact that the system is intuitive to use and that all of our information is contained in one place. Rotas are simple to create and there are different ways to do this, in order to suit varying businesses or departments. The ability to access the software remotely has also been key, giving Heads of Department the peace of mind to know that they can log in and make amendments and monitor costs when away from the business. Most of all it has given us overall control, excellent reporting detail and the ability to see who is expected where across the whole business. Payroll release has never been simpler! Cons The product is so simple to use, I have worked with other Time & Attendance systems which are nowhere near as simple and intuitive as RotaReady. There are some items on our wish list for future development but we've found that if you speak to the team they're always willing to consider developing new features depending on demand. Reason for choosing Rotaready Evo The cost was much more competitive and it did all that we needed it to do. Review Source Response from The Access Group July 13, 2022 Hi Nicola, Thank you so much for your review! We really enjoyed reading your positive comments and are glad to hear that you're loving using Rotaready! JJ Jacob J. External Operations Manager Hospitality Used the software for: 6-12 months ### "Hospitality User..." July 12, 2023 5.0 Pros The setup through to the day to day use is very easy to use and logical. Supported throughout! Great Product! Cons Management of SSP documentation as standard would be useful. Review Source Response from The Access Group August 10, 2023 Thank you so much for your positive review, Jacob! 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