--- title: "Rotaready Evo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rotaready Evo the right Employee Scheduling solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150252/Rotaready/reviews/" page_type: "reviews" language: "en" --- Rotaready Evo 4.7 (108) [View alternatives](https://www.capterra.com/p/150252/Rotaready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Rotaready Evo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end.“ October 18, 2024 AN Arran N DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We were expecting a pleasant user experience being able to manage our rotas, holidays and other abscence with ease as well as gaining valuable management information on staff productivity and other KPI's; unfortunately Rota Ready has failed in all but first of these; at best it's a useful rota management and clocking on tool.“ April 29, 2024 RH Robert H DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Links to our payroll software - easy access for employees to check shifts and provides detailed statistics“ November 12, 2024 GG Greg G FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Cannot phone anyone for support, frequent glitches and no square integration is very painful.“ March 11, 2025 JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The product has revolutionised our staff management, cost control and HR paperwork to such a simple process.“ October 18, 2024 NL Nico L GMHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the clocking in and out system can be tedious in the back end, but that can be improved.“ April 10, 2025 HT Harriet T People Operations ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great.“ March 20, 2025 CW Carole W Operations ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I would like all employees to be able to see the Absence calendar when planning holidays but am told this is not possible without them seeing notes attached to the requests which may contain private information.“ February 14, 2024 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel E. Finance Director Retail Used the software for: 2+ years ### "Rotaready Saved My Life" March 10, 2020 5.0 Outstanding! Making a change in software is always a stress, particularly when the change effects literally every member of staff. Rotaready were there to support us every step of the way during the migration from our old system. Data transfer, training and implementation were all supported by their team. We have been live for over two years and we would not move away from it. Our old system could not provide the functionality we needed, it took ages to turn the data into any meaningful reporting and was time intensive. Staff love the easy of use, from shift swapping to booking annual leave, its all so easy for them. Moving to Rotaready gave us an easy to use system which was quickly adopted by all users, saved us time and money and also allowed us to reduce our operational staffing costs by exposing labour efficiencies. Thanks Roatready - you might just have saved my life! Pros We love the way that the software is so instinctive and simple to use - this goes for our staff and managers, who all adopted it with ease. As managers we love the visibility the product gives is across a range of metrics. Costs, hours used, attendance monitoring and custom reports all make our business easier to run. Cons Initially the reporting functionality was quite limited, but the guys at Rotaready have worked hard on this to give a range of standard reports and customisable ones which help to extract useful info from the software which we have used to make operational changes in the business. I know they are constantly working on this aspect of the platform which is great for us. Alternatives considered [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) Reason for choosing Rotaready Evo Rotaready was a better proposition across the board - the amount of visibility and control it gave us over our staff scheduling was worlds apart from what the incumbent could offer. Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) We switched because the software we were using could not deliver the functions we needed. Moving to Rotaready was an obvious choice. Review Source Response from Fonn July 13, 2022 Thank you for your positive feedback Daniel, we're really pleased to hear that Rotaready has been a life saver! RL Rob L. Director Hospitality Used the software for: 2+ years ### "We love rotaready" March 3, 2025 5.0 Team are really responsive and helpful. Helping with any issues or requests in a prompt and helpful manner Pros I love the split in hours for front of house and kitchen allowing us to pinpoint where we are over spending on hours Cons Would be good if the actual hours once signed off showed on the rota so we can see actual start/finish times straight from the rota but that would just be a preference for myself for quick review Alternatives considered [S4labour](https://www.capterra.com/p/255014/S4labour/) Reason for choosing Rotaready Evo At the time it felt the best for us for overall usage and price Switched from [Planday](https://www.capterra.com/p/145648/Planday/) looking at a more detailed system that would integrate well with our tills Review Source CB Chris B. Operations Director Hospitality Used the software for: 6-12 months ### "Disappointed after so much promise" November 12, 2023 3.0 We have been using Rota Ready for 10 months. Although there is huge potential in its functionality, we have not received the benefit. Our initial set up/training was intermittent leaving us with many questions and resulting in us self-teaching the basics. On the occasions we have contested this and requested more support we are constantly told that 98% of customers are satisfied (which they revert to a lot). When pointed out that we are in the 2% of unsatisfied customers little was done to rectify the situation. When were initially considered cancellation upon obtaining our second site, we were informed that they would "make it their mission" to retain our service. The result, us being charged a further "set up fee" despite us already being a customer and an offer of further training which we should have had at the beginning plus a few links to videos and on getting the best out of the system which we should have had first time around. Yes, the videos are helpful but the customer service is missing the personal touch many new start ups require. After bringing this to their attention, we were told what they had offered was "sufficient". Personally if you are going to make it your mission to retain someones service, you may want to try a little harder than offering the basics and then charging for it. We have now made the decision to move across to another platform and see how they compare. We may be a small two site operation but it doesn't mean we require less support than the bigger guys. If anything we need more. Bare that in mind if you wish to retain your 98% satisfaction rate. Pros Potential to implement a full scheduling multi-site system Cons Lack of training. Poor customer service. Reason for choosing Rotaready Evo As a start up, we felt the cost and functionality would be sufficient to meet our needs. Unfortunately for us, this wasn't the case. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Lack of training. Poor customer service. Review Source Response from Fonn December 8, 2023 Hi Chris, this one left us all a bit puzzled. It's a shame you didn't take up our offer of extra help to get back up to speed, we would have loved to of helped. We'll cross our fingers that we cross paths again in the future ED Emma D. Payroll Manager Hospitality Used the software for: Less than 6 months ### "Leaning to the future" March 3, 2025 5.0 Our experience with RotaReady has been smooth and enlightening from the beginning. We took the decision to move aways from written Rotas and timesheets and find a more controlled and overlooked system to integrate into our businesses. We found RotaReady covered all our needs between the 3 companies and the separate departments. \[sensitive content hidden\] took us through demo, reassuring us and answering our questions, this was followed by \[sensitive content hidden\] whom helped us set up, train and guide our management team through the bespoke system. The whole team has been able to answer any question on hand. Pros The communication has always been quick and effective. The use of Chat on the website is very helpful. They work well with us and have plenty of time for our employees. Cons Not a Con but more payroll software integrations and reports would be helpful, even a customizable report option to create our own. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[TimeKeeper](https://www.capterra.com/p/201124/TimeKeeper/) Reason for choosing Rotaready Evo We found RotaReady to have more detail and was precise in tracking time and bookings. Review Source GG Greg G. Founder Hospitality Used the software for: 1-2 years ### "We keep going with RR" March 11, 2025 5.0 Great, the team are responsive to support emails. Pros Features and easy to run payroll downloads, the team app is intuitive and easy to use. Clock in-out feature is great. Lots of customisations. Cons Cannot phone anyone for support, frequent glitches and no square integration is very painful. The payroll exports don;t calculate the holiday pay, just shows the hours and rate, however, it does for usual hours, which makes no sense. Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) They did not integrate well with each other, we wanted one platform Review Source NL Nico L. GM Hospitality Used the software for: 6-12 months ### "Rota Ready - Excellent " April 10, 2025 5.0 A very intricate, complex system that offers employee and employers an excellent experience. Pros The mapping system for every labour stream, the timesheet system and the payroll export that fully integrates with Brightpay. Another thing I really like is the fast support through the integrated chat. Cons Sometimes the clocking in and out system can be tedious in the back end, but that can be improved. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Centralizing between franchises as we expanded Review Source HT Harriet T. People Operations Manager Food & Beverages Used the software for: Less than 6 months ### "A more streamlined way to work!" March 20, 2025 4.0 Overall very positive and I can see the potential it has once we're using it more effectively. Pros I like the flexibility it affords us and the managers. I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great. Cons It is quite 'glitchy' at times and will come up with error warnings frequently- it's not always easy to identify what you've done wrong. It is also sometimes hard to track the progress of some of the bigger 'tickets' i've raised, and things take a while to be resolved. For example- I have been trying to add in a new leave type since we went live, and I have been trying to amend this contract for a few months and it takes a lot of chasing. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Rotaready Evo It seemed more suitable to hospitality venues unlike Sage. Review Source LA Lindsey A. Food and Beverage Manager Hospitality Used the software for: Less than 6 months ### "Good system with accurate recording of sales vrs labour" January 29, 2025 4.0 Other than starting technical issues, its a good system to use and much better than our previous system. Pros Once rota ready is set up the system is quite easy to use. It give accurate sales vrs labour forecasts and actuals. Cons When the set up is completed initially - more face to face training would be an advantage (as with most new systems) Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Better offering of system facilities. Including Human resources tracking and management Review Source TS Taleb S. Finance Manager Hospital & Health Care Used the software for: Less than 6 months ### "\[sensitive content hidden\], the team, and the software are amazing." May 9, 2025 5.0 Overwhelmingly positive. Both software and the team behind it. \[sensitive content hidden\] dealt with any issues promptly, supported us throughout the process, and displayed a good knowledge of the software. Pros \[sensitive content hidden\] and the team were super helpful and supportive throughout the process. Any issues that did arrive we're promptly addressed. The software is intuitive and sleek. Cons It was a huge upgrade for us, but remember it is a software where you get more out of it directly proportionate to the amount you engage with it. Same with any new piece of software which offers a lot. Review Source AU Annette U. General Manager Food & Beverages Used the software for: 2+ years ### "Great Software!" January 15, 2025 5.0 Overall really good experience, it makes scheduling very easy. As well as keeping staff files and accounting for holiday allowance and monitoring wage cost. Pros It's very easy to use, user friendly and perfect for shift scheduling for complex hospitality venues. Cons That you can't download a digital copy of the rota, e.g. pdf. You can either view it online, on the app or print it, but sometimes it would be useful to be able to send a pdf copy to the finance department or the directors so they can double check things. Review Source GK Grant K. Standards and Compliance Manager Hospitality Used the software for: Less than 6 months ### "Great product & team" January 2, 2025 5.0 Onboarding with \[sensitive content hidden\] was excellent. Ongoing support as we have been setting up has been spot on also. Pros Significantly streamlines HR management. Support is excellent. Cons Not necessarily a con, but the level of configuration that is available may result in a steeper learning curve for some users. Review Source CT Chris T. Director Hospitality Used the software for: 2+ years ### "Rota ready - great scheduling software we use in our restaurants" October 4, 2024 5.0 Excellent all round software which we use in our restaurants throughout Europe. Attendance is well managed, budgeting is super simple we love the product. Pros Smooth and easy to use - great app functionality. The staff love it. Holidays and absence very well handled. Cons Some of the advanced functions can have a steep learning curve Review Source DP Danny P. General Manager Hospitality Used the software for: 2+ years ### "Easy, Efficient with a solid UI" August 7, 2023 5.0 Incredibly good experience so far, as stated RR is the easiest and most modern system I've worked with in 10 years in hospitality. The customer service team is very friendly and knowledgeable. The ability for our staff to simply login through their apps on their phones makes it easily implementable with little pushback. Pros A very good software, Rotaready is incredibly easy to use, coupled with a great catalogue of training sessions and incredibly quick responses from the support team. Creating rotas is easy and the green corridor is up there with some of the best and more expensive systems that I've used. A very modern rota and HR system Cons Unable to easily see an individual's latenesses across a large period of time. But is something that is looking to be implemented Review Source Response from Fonn August 10, 2023 Thank you for your positive review, Danny! We loved reading about how well your team have adopted Rotaready and that you're finding it so slick and easy to use. And of course, we're thrilled to hear that our customer support is ticking all the boxes. To your point on the lateness report, watch this space, because our new attendance and lateness reporting is coming very soon! GB Gerrard B. Operations Manager Restaurants Used the software for: 2+ years ### "RotaReady helped streamline our payroll" July 7, 2023 5.0 Scheduling shifts is easy, froecasting allows us to put staff where they are needed.Recording of staff hours (200 staff) with ease.Oversight of wage and sales percentages form operations level.We have recently moved our online training to a new platform who have integrated with RR with ease. Pros Ease on boarding, hour recording and export for payroll. Cons Ease of how to record sickness and lateness in real time. Reason for choosing Rotaready Evo We were recommended RotaReady. Review Source Response from Fonn July 11, 2023 Hey Gerrard, thanks so much for your honest feedback. It's great to hear that Rotaready has helped to streamline and improve your payroll processes across the business. Recording sickness should be a really quick and simple process, so we're keen to understand your gripes in more detail. A member of our team will reach out to you directly to find out more. We're also pleased to let you know that our team are busy working on some new and exciting features to assist with reporting on lateness across the platform, which we really hope will enhance your experience. Watch this space! MS Minesh S. Managing Director Retail Used the software for: 2+ years ### "A great product supported by a great team!" February 20, 2023 5.0 We transitioned from another rota management platform during COVID. The RotaReady team helped with making the process as smooth as possible. The team at RotaReady are always receptive to the introduction of new ideas providing a path towards bringing new features to the platform. Over the past two years, the improvements have been significant. It's worth point out that support for issues is always a must when choosing these products. I have found the RotaReady team always available to help. The chat function in particular is great, you're not just talking to a bot! It makes a big difference when they want to solve the issues as quickly as possible. Overall, a really good product that always continues to improve. The support is just as important and they do a great job of making this as easy as possible. Pros The team are really receptive of new processes and ideas. They look at ways to implement these and will provide a clear guideline to when these are coming. Love the chat function, the team are quick and helpful. It helps resolve issues very quickly. Cons The clocking in and out. When an employee leaves significantly earlier than the shift pattern suggests. The system does not flag it as an issue. Shift swapping isn't as clear as it could be. The clocking in app on the tablet still needs some work. Review Source Response from Fonn February 22, 2023 Thank you for your positive review, Minesh! We're really pleased to hear that our support functions have assisted you with a smooth rollout and that you're enjoying the new features that we've been releasing. Our team will be more than happy to assist with troubleshooting any issues that you're having with staff clocking-in via your tablet, just drop us a line! NH Nicki H. Administrator Food & Beverages Used the software for: Less than 6 months ### "Staff Rota Software and so much more " June 28, 2023 5.0 Making changes in any company can be daunting at first but the training and support we received was second to none, and still is. \[sensitive content hidden\] at Rotaready has always been excellent at responding to any of our queries and requests. Her knowledge of the system is outstanding and I always know she will respond quickly. Pros The ease of building rotas is fantastic. Monitoring hours and optimizing's wage spend is a great benefit that can assist with wage cost. The payroll facility is by far the easiest and simplest system I have used, saving hours of time. Cons We don't really see any cons to the Rotaready system. I'm impressed by its simplicity and user friendliness. Review Source Response from Fonn June 30, 2023 Thank you for your great feedback Nicki! We loved reading your comments and are really pleased to hear how helpful you're finding Rotaready! JG Jo G. HR Manager Hospitality Used the software for: 1-2 years ### "Made us Better " July 18, 2023 5.0 We have seen benefit as we can now keep track on budgets and people management , within our restaurant branches as well as assessing critical information for HQ benefit Pros Integration was very straight forward , training sessions helpful and informative, the system is easy to navigate through, we had a few issues when we first started but soon got the hang of things, for the purpose of onboarding new staff members and record keeping it made our lives in HR a little easier having everything in one place and being able to access this anywhere at anytime. Live chat is a helpful tool Cons Doesn't have a mail merge facility function which is a shame and the document sections could be improved Rotaready could do with adding a function which would sets reminders to key expiry dates so we don't forget the important ones. Reason for choosing Rotaready Evo seemed more suited to our sector hospitality Review Source SD Simon D. Director Restaurants Used the software for: 2+ years ### "Great customer service " August 11, 2023 5.0 Really good overall rotaready is definitely better then other companies offering similar products with in the same market. Pros The customer is clear and very helpful and the fact you speak or live chat with the same people make it easer and quicker. Cons As the owner email notification of holiday on senior key member would help me understand the skill level with the sites in their absence. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Review Source Response from Fonn August 31, 2023 Hi Simon, thank you for your positive review, we're really enjoyed reading your comments. Good news re holiday notifications, you can receive notifications of holidays for senior team members. You just need to set yourself as their line manager and subscribe to updates. VV Vaiva V. Operations Manager Food & Beverages Used the software for: 2+ years ### "Honest Feedback" September 12, 2023 4.0 Pros Very easy to use, fast and pretty efficient. Cons Change details once sign-off and Holiday balance could be tricky and not accurate. Review Source Response from Fonn October 2, 2023 Hi Vaiva, thank you very much for your review! It's great to hear how easy and efficient you're finding using Rotaready. In terms of the challenges you're facing, we'd love to help you solve these. Please do get in touch with us via live chat or contact your Customer Success Manager; we'll be more than happy to help. NB Nathan B. Executive Personal Assistant Hospitality Used the software for: 2+ years ### "RotaReady for Multisite Restaurant Group" April 18, 2024 4.0 Overall the experience with RotaReady is good. Customer service is fantastic, they reply almost straight away and find the best and quickest solutions. Pros The ease of adding new starters, ending employments, scheduling shifts and seeing realtime clocking in and out. Cons Hard to get an accurate wage percentage as it doesn't integrate with our till system to pull all the information over. Review Source Response from Fonn August 16, 2024 Thanks for taking the time to share your experiences, Nathan! We're always on the hunt to add to our ever-growing collection of till integrations. We prioritise the ones which are most in-demand. Hopefully we'll be able to integrate with your provider soon. CW Carole W. Operations Manager Hospitality Used the software for: 1-2 years ### "Rota Ready Review" February 14, 2024 4.0 Overall it has been good. Customer Service is pretty fast when help is needed. Pros It's easy to use mainly once you know how things work, good for our rotas and payroll, holiday requests etc Cons I would like all employees to be able to see the Absence calendar when planning holidays but am told this is not possible without them seeing notes attached to the requests which may contain private information. Review Source Response from Fonn August 16, 2024 Pleased to hear you've had quick responses from our awesome support team, Carole! DP Diego P. Director Restaurants Used the software for: 6-12 months ### "Great HR/Payroll software that simply cover the business needs." July 28, 2023 5.0 Very Good Pros Is fast, user friendly, have the features that is required without making it complicated. Cons Still need improvements to catch with the top software's, could be more developments that will make it great as a tool. Reason for choosing Rotaready Evo Functions seems better and user friendly Review Source Response from Fonn August 10, 2023 Thank you for your feedback, Diego! It's great to hear you're loving Rotaready's user-friendly nature. If there's anything in particular you're looking for in terms of additional functionality, then please do let us know. We always take into account customer feedback when planning our future roadmap ME Morgan E. Retail Finance Manager Food Production Used the software for: 6-12 months ### "Rota-Complete! " July 15, 2024 4.0 I've come into the business quite late on to the integration and operational execution however, I'm starting to dig into the system and find it's technology mind-blowing. Pros User functionality is very easy. The team are always on hand when needed and always have the right answers! The integrations are second to none also! Cons I think some of the reporting could be a little bit better rather than having to download the data, maybe give options to filter better within the system itself. Review Source Response from Fonn August 16, 2024 Thanks for taking the time to review Rotaready, Morgan! We'd love to hear your thoughts on reporting in a little more detail. In a quieter moment, it'd be great if you could drop our support team a note with the specifics of what you're referring to! KD Kati D. General Manager Hospitality Used the software for: Less than 6 months ### "Best app for the rotas managment" September 15, 2023 5.0 Pros I'm using RotaReady for about 2 years now from manager/admin position and it makes my job easier. It saved me a lot of time and money. The cost control section is great, there are all tools you need to schedule a timetable or hire new employee. Highly reccomend. Cons Some tools are complacated to use for the beginner, I feel like sometimes you can get confused but overwhelmed with amout of information. Review Source Response from Fonn October 2, 2023 Thank you for your positive feedback Kati, it's great to hear how Rotaready has made your job easier! If there is ever anything that you or your team need clarity on, please don't hesitate to get in touch, we'll be more than happy to help. cH chris H. Co-Owner Hospitality Used the software for: 1-2 years ### "Rotaready " May 28, 2024 4.0 Pros Having full visibility of the workforce hours Cons Some features are clunky. Such as when a team member is used in a different site but their hours aren't included in the forecast of that site as their host site wasn't published first. Review Source Response from Fonn August 16, 2024 Thanks for the review, Chris. Forecasting costs with covers can be chicken & egg, but we've got a few improvements in our crosshairs. 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