# Rotaready Evo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rotaready Evo the right Employee Scheduling solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150252/Rotaready/reviews --- Rotaready Evo 4.7 (108) [View alternatives](https://www.capterra.com/p/150252/Rotaready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rotaready Evo Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SP Sean P General Manager - HospitalityLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: 6-12 months. “Rotaready has been a fantastic tool for the company, allowing us over different office location to have one point of contact.“ June 28, 2024 AN Arran N DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We were expecting a pleasant user experience being able to manage our rotas, holidays and other abscence with ease as well as gaining valuable management information on staff productivity and other KPI's; unfortunately Rota Ready has failed in all but first of these; at best it's a useful rota management and clocking on tool.“ April 29, 2024 JB James B General ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end.“ October 18, 2024 PB Paul B Operations ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “It is clunky to manually add breaks and shifts if an employee forgets to do this.“ July 19, 2024 RH Robert H DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Links to our payroll software - easy access for employees to check shifts and provides detailed statistics“ November 12, 2024 GG Greg G FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Cannot phone anyone for support, frequent glitches and no square integration is very painful.“ March 11, 2025 GM Graeme M Senior Retail Business ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The growing functions add great value to what we do on a daily basis and the use both on a laptop and mobile makes this a great service.“ May 28, 2024 NL Nico L GMHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the clocking in and out system can be tedious in the back end, but that can be improved.“ April 10, 2025 ## Showing most helpful reviews Showing 1-25 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel E. Finance Director Retail Used the software for: 2+ years ### "Rotaready Saved My Life" March 10, 2020 5.0 Outstanding! Making a change in software is always a stress, particularly when the change effects literally every member of staff. Rotaready were there to support us every step of the way during the migration from our old system. Data transfer, training and implementation were all supported by their team. We have been live for over two years and we would not move away from it. Our old system could not provide the functionality we needed, it took ages to turn the data into any meaningful reporting and was time intensive. Staff love the easy of use, from shift swapping to booking annual leave, its all so easy for them. Moving to Rotaready gave us an easy to use system which was quickly adopted by all users, saved us time and money and also allowed us to reduce our operational staffing costs by exposing labour efficiencies. Thanks Roatready - you might just have saved my life! Pros We love the way that the software is so instinctive and simple to use - this goes for our staff and managers, who all adopted it with ease. As managers we love the visibility the product gives is across a range of metrics. Costs, hours used, attendance monitoring and custom reports all make our business easier to run. Cons Initially the reporting functionality was quite limited, but the guys at Rotaready have worked hard on this to give a range of standard reports and customisable ones which help to extract useful info from the software which we have used to make operational changes in the business. I know they are constantly working on this aspect of the platform which is great for us. Alternatives considered [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) Reason for choosing Rotaready Evo Rotaready was a better proposition across the board - the amount of visibility and control it gave us over our staff scheduling was worlds apart from what the incumbent could offer. Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) We switched because the software we were using could not deliver the functions we needed. Moving to Rotaready was an obvious choice. Review Source Response from The Access Group July 13, 2022 Thank you for your positive feedback Daniel, we're really pleased to hear that Rotaready has been a life saver! RL Rob L. Director Hospitality Used the software for: 2+ years ### "We love rotaready" March 3, 2025 5.0 Team are really responsive and helpful. Helping with any issues or requests in a prompt and helpful manner Pros I love the split in hours for front of house and kitchen allowing us to pinpoint where we are over spending on hours Cons Would be good if the actual hours once signed off showed on the rota so we can see actual start/finish times straight from the rota but that would just be a preference for myself for quick review Alternatives considered [S4labour](https://www.capterra.com/p/255014/S4labour/) Reason for choosing Rotaready Evo At the time it felt the best for us for overall usage and price Switched from [Planday](https://www.capterra.com/p/145648/Planday/) looking at a more detailed system that would integrate well with our tills Review Source CB Chris B. Operations Director Hospitality Used the software for: 6-12 months ### "Disappointed after so much promise" November 12, 2023 3.0 We have been using Rota Ready for 10 months. Although there is huge potential in its functionality, we have not received the benefit. Our initial set up/training was intermittent leaving us with many questions and resulting in us self-teaching the basics. On the occasions we have contested this and requested more support we are constantly told that 98% of customers are satisfied (which they revert to a lot). When pointed out that we are in the 2% of unsatisfied customers little was done to rectify the situation. When were initially considered cancellation upon obtaining our second site, we were informed that they would "make it their mission" to retain our service. The result, us being charged a further "set up fee" despite us already being a customer and an offer of further training which we should have had at the beginning plus a few links to videos and on getting the best out of the system which we should have had first time around. Yes, the videos are helpful but the customer service is missing the personal touch many new start ups require. After bringing this to their attention, we were told what they had offered was "sufficient". Personally if you are going to make it your mission to retain someones service, you may want to try a little harder than offering the basics and then charging for it. We have now made the decision to move across to another platform and see how they compare. We may be a small two site operation but it doesn't mean we require less support than the bigger guys. If anything we need more. Bare that in mind if you wish to retain your 98% satisfaction rate. Pros Potential to implement a full scheduling multi-site system Cons Lack of training. Poor customer service. Reason for choosing Rotaready Evo As a start up, we felt the cost and functionality would be sufficient to meet our needs. Unfortunately for us, this wasn't the case. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Lack of training. Poor customer service. Review Source Response from The Access Group December 8, 2023 Hi Chris, this one left us all a bit puzzled. It's a shame you didn't take up our offer of extra help to get back up to speed, we would have loved to of helped. We'll cross our fingers that we cross paths again in the future GG Greg G. Founder Hospitality Used the software for: 1-2 years ### "We keep going with RR" March 11, 2025 5.0 Great, the team are responsive to support emails. Pros Features and easy to run payroll downloads, the team app is intuitive and easy to use. Clock in-out feature is great. Lots of customisations. Cons Cannot phone anyone for support, frequent glitches and no square integration is very painful. The payroll exports don;t calculate the holiday pay, just shows the hours and rate, however, it does for usual hours, which makes no sense. Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) They did not integrate well with each other, we wanted one platform Review Source ED Emma D. Payroll Manager Hospitality Used the software for: Less than 6 months ### "Leaning to the future" March 3, 2025 5.0 Our experience with RotaReady has been smooth and enlightening from the beginning. We took the decision to move aways from written Rotas and timesheets and find a more controlled and overlooked system to integrate into our businesses. We found RotaReady covered all our needs between the 3 companies and the separate departments. \[sensitive content hidden\] took us through demo, reassuring us and answering our questions, this was followed by \[sensitive content hidden\] whom helped us set up, train and guide our management team through the bespoke system. The whole team has been able to answer any question on hand. Pros The communication has always been quick and effective. The use of Chat on the website is very helpful. They work well with us and have plenty of time for our employees. Cons Not a Con but more payroll software integrations and reports would be helpful, even a customizable report option to create our own. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[TimeKeeper](https://www.capterra.com/p/201124/TimeKeeper/) Reason for choosing Rotaready Evo We found RotaReady to have more detail and was precise in tracking time and bookings. Review Source NL Nico L. GM Hospitality Used the software for: 6-12 months ### "Rota Ready - Excellent " April 10, 2025 5.0 A very intricate, complex system that offers employee and employers an excellent experience. Pros The mapping system for every labour stream, the timesheet system and the payroll export that fully integrates with Brightpay. Another thing I really like is the fast support through the integrated chat. Cons Sometimes the clocking in and out system can be tedious in the back end, but that can be improved. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Centralizing between franchises as we expanded Review Source HT Harriet T. People Operations Manager Food & Beverages Used the software for: Less than 6 months ### "A more streamlined way to work!" March 20, 2025 4.0 Overall very positive and I can see the potential it has once we're using it more effectively. Pros I like the flexibility it affords us and the managers. I really enjoy being able to see who is working at each venue with ease, and the feedback from our managers over the ease of use has been great. Cons It is quite 'glitchy' at times and will come up with error warnings frequently- it's not always easy to identify what you've done wrong. It is also sometimes hard to track the progress of some of the bigger 'tickets' i've raised, and things take a while to be resolved. For example- I have been trying to add in a new leave type since we went live, and I have been trying to amend this contract for a few months and it takes a lot of chasing. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Rotaready Evo It seemed more suitable to hospitality venues unlike Sage. Review Source LA Lindsey A. Food and Beverage Manager Hospitality Used the software for: Less than 6 months ### "Good system with accurate recording of sales vrs labour" January 29, 2025 4.0 Other than starting technical issues, its a good system to use and much better than our previous system. Pros Once rota ready is set up the system is quite easy to use. It give accurate sales vrs labour forecasts and actuals. Cons When the set up is completed initially - more face to face training would be an advantage (as with most new systems) Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Better offering of system facilities. Including Human resources tracking and management Review Source SR Sam R. Bookkeeper Hospitality Used the software for: 2+ years ### "Easy to use" November 8, 2024 5.0 Rotaready will help you with everything, any questions we have get answered really quickly. So easy to use. Pros Rotaready makes life so much easier for doing our payroll…it’s easy to use and saves time. Cons There’s nothing I don’t like about Rotaready Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Rotaready did more of what we needed than others Review Source JB James B. General Manager Hospitality Used the software for: 1-2 years ### "Best web based HR product on the market" October 18, 2024 5.0 Excellent from start to finish, from implementation and initial training to on going support. The staff love it. Pros The product has revolutionised our staff management, cost control and HR paperwork to such a simple process. The app for the Staff is handy and concise and provides all the information they need which has reduced trivial requests no end. The team at Rotaready offer speedy and excellent service to guide you through the product so you get the maximum usage. Cons I have failed to find an aspect that I would categorise as a con Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[Rotageek](https://www.capterra.com/p/162513/RotaGeek/)[Zonal](https://www.capterra.com/p/199138/Zonal/) Reason for choosing Rotaready Evo The overall ease and presentation of the product for all users. The the depth of information it holds to meet our needs. Review Source NW Natalie W. Head of Business Support Hospitality Used the software for: 1-2 years ### "Effective Staff System" May 3, 2024 4.0 Overall very good. Support is decent, majority of features we wanted were there. Pros We have many nuances and it was the only system that could cope with those and give us the functionality we wanted. Cons Sometimes it isn't the most obvious at telling you when things are missing to work out why something isn't working properly, but the support team are pretty fast at getting back to you. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Shiftie](https://www.capterra.com/p/10018348/Shiftie/) Reason for choosing Rotaready Evo It was the most flexible to deal with our needs. Switched from [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Too much ability to change things with no record. Didn't have all the features we wanted/needed going forward. Review Source Response from The Access Group August 16, 2024 It's great to hear you've had a good experience with Rotaready, Natalie! Thanks for sharing your thoughts. LA Luigi A. Director Hospitality Used the software for: 2+ years ### "Boteco Group" October 11, 2024 5.0 Pros we can coordinate all group from one desk Cons all integration are great help to control all staff and forecasts Review Source ME Morgan E. Retail Finance Manager Food Production Used the software for: 6-12 months ### "Rota-Complete! " July 15, 2024 4.0 I've come into the business quite late on to the integration and operational execution however, I'm starting to dig into the system and find it's technology mind-blowing. Pros User functionality is very easy. The team are always on hand when needed and always have the right answers! The integrations are second to none also! Cons I think some of the reporting could be a little bit better rather than having to download the data, maybe give options to filter better within the system itself. Review Source Response from The Access Group August 16, 2024 Thanks for taking the time to review Rotaready, Morgan! We'd love to hear your thoughts on reporting in a little more detail. In a quieter moment, it'd be great if you could drop our support team a note with the specifics of what you're referring to! IM Iolanda M. Operations Director Food & Beverages Used the software for: 2+ years ### "The all in one solution" June 18, 2024 5.0 Pros It has all the features you need to plan, monitor, adjust both rota and cost control. Cons I would love to see a clearer wage cost calculation. Alternatives considered [Planday](https://www.capterra.com/p/145648/Planday/) Review Source Response from The Access Group August 16, 2024 Hey Iolanda, thanks so much for the fantastic scores! Have you looked at our 'labour breakdown' report? This will show you the breakdown of the costs incurred by every single shift! DM Darren M. Financial Controller Hospitality Used the software for: 6-12 months ### "Positive experience - Time and Attendance enhanced" July 14, 2023 4.0 Largely positive apart from some small grumbles listed above! \[sensitive content hidden\] customer support also excellent which has made integrating the new system painlessDefinitely superior to some other products I have used at a similar price point Pros Interface, user-friendly operation, competitively pricedReliable in generalApp is clear and straightforward for staff to use Cons Not perfectly suited to multi-site working (i.e. staff moving between sites not automatically apportioned to a different site based on where clocks are, based on scheduled working pattern)Breaks deducted based on the planned shift rather than the actual hours Reason for choosing Rotaready Evo Integration - we purchased EPOS and Guestline from the Access Group and Rota Ready was recommended to us by them Review Source Response from The Access Group July 24, 2023 Thanks for your review, Darren! We really appreciate your honest feedback and it's great to hear how Rotaready has enhanced your workforce management (especially for T&A!). To touch upon a couple of your other points... our cover shifts feature allows you to schedule team members across multiple sites, for visibility and reporting purposes. Employees will be able to clock-in from any site as they usually would, to ensure that the actual hours they've worked are recorded for payroll purposes. Our break policy tools allow you to define the types of breaks that should be assigned to shifts based on a customisable set of rules, like the scheduled shift length. We hear you and do have plans to enhance this feature in the future to flag scenarios whereby different breaks may be considered, for example, if someone actually works a shorter or longer shift. cH chris H. Co-Owner Hospitality Used the software for: 1-2 years ### "Rotaready " May 28, 2024 4.0 Pros Having full visibility of the workforce hours Cons Some features are clunky. Such as when a team member is used in a different site but their hours aren't included in the forecast of that site as their host site wasn't published first. Review Source Response from The Access Group August 16, 2024 Thanks for the review, Chris. Forecasting costs with covers can be chicken & egg, but we've got a few improvements in our crosshairs. LB Luke B. Payroll and Productivity Analyst Hospitality Used the software for: 2+ years ### "Love the product, highly recommend Rotaready!" February 23, 2023 5.0 Fantastic. Positive, responsive, helpful to work with and with a great product. Pros Hard to pick one thing to be honest. The company are fantastic, always as helpful as they can with answering anything we need. The software and app are fantastic. Really great business and product to work with, from the analysis management side and the user side. Cons Not anything that comes to mind, it does everything we need. Review Source Response from The Access Group June 26, 2023 Thank you so much for your positive review, Luke. We're delighted to hear how much you and the team are loving using Rotaready! SA Sally A. Director Restaurants Used the software for: 2+ years ### "Great product with easy use" September 13, 2023 5.0 Pros You can see the rota details on your phone as well as on a computer/ipad. Clocking in and out for you staff is great. Good for adjusting sales forcasts for the business. Cons Nothing really. I find it easy to use and when i need help theres always someone to ask. Review Source Response from The Access Group October 2, 2023 Thank you for sharing your favourite things about Rotaready, Sally! We really enjoyed reading your feedback GM Gary M. Executive chef Food & Beverages Used the software for: 1-2 years ### "Great business product to make rota'ing a breeze " January 31, 2024 5.0 Pros Easy to set up easy to use and teach people how to use very easy to navigate and find what you need. for payroll exports its really easy as you can just export the exact dates and data needed to send to accountants. Cons Only problem we have ever seen is we can't have one member of staff assigned to 2 sites. for example the executive chef has to be under a "covershift" which is annoying for splitting costs Review Source Response from The Access Group August 16, 2024 Thanks for taking the time to review Rotaready, Gary! NC Nina C. Operations Manager Retail Used the software for: 2+ years ### "Rotaready review" April 17, 2024 4.0 Great company to work with always happy to help. The only thing i woukd change would be being able to call for help when struggling with something rather email or chat. Pros Keeps everything in one place. Easy to use and gives access to everyone. Cons Some of the features arent easy to understand to begin with but once you know what you are doing they are great. Review Source Response from The Access Group August 16, 2024 Hey Nina, thank you! We do offer phone support in addition to live chat & email. Our contact details are on www.rotaready.com/contact :) NB Nathan B. Executive Personal Assistant Hospitality Used the software for: 2+ years ### "RotaReady for Multisite Restaurant Group" April 18, 2024 4.0 Overall the experience with RotaReady is good. Customer service is fantastic, they reply almost straight away and find the best and quickest solutions. Pros The ease of adding new starters, ending employments, scheduling shifts and seeing realtime clocking in and out. Cons Hard to get an accurate wage percentage as it doesn't integrate with our till system to pull all the information over. Review Source Response from The Access Group August 16, 2024 Thanks for taking the time to share your experiences, Nathan! We're always on the hunt to add to our ever-growing collection of till integrations. We prioritise the ones which are most in-demand. Hopefully we'll be able to integrate with your provider soon. EW Emma W. Operations Manager Hospitality Used the software for: Less than 6 months ### "In a sea of products for HOSPO management - Rota Ready excels!" August 7, 2023 5.0 Pros The all in one hub for employee management , being able to upload documents to complete HR per employee without using a separate drive- together with Scheduling and mobile ability for employees, it's a great product for our business. Cons It would be good to get a notification (as the manager) when onboarding is complete - i found 6 waiting for review that i had no idea were there. Review Source Response from The Access Group August 10, 2023 Hey Emma, thanks so much for your positive review. It's great to hear how Rotaready is helping across the whole business! We have some good news for you re onboarding notifications, we've recently released the subscription button for employee submitted details, so you can now be notified whenever onboarding has been completed. NL Nick L. Chief of Staff Food & Beverages Used the software for: 1-2 years ### "Good option for easy rota software" June 16, 2022 4.0 broadly positive, our customer success manager, \[SENSITIVE CONTENT\] is wonderful and real asset. Pros Accessible and easy to use for end users and admins alike. Good ability to send documents for signing and quite feature rich. Cons Couple of niggles around the currently underway consolidation of Rotaready and RotaReady HQ - RotaReady struggles with more complex integrations like Xero, especially with more complex rotas (multiple pay items, multiple pay calendars) would be ideal to have a live integration that could push new rota ready employees to xero etc rather than having to manage both in slightly different ways Review Source Response from The Access Group July 13, 2022 Thank you very much for your review Nick! It's great to hear the wonderful feedback about your account manager and we're glad the whole team is finding Rotaready easy to use! Regarding our Xero integration - this works by pushing your signed-off hours and absence data from Rotaready directly into employee timesheets in Xero, meaning you can eliminate the manual process of importing timesheet data into your payroll system. We would love to enhance the integration to sync employee details too to make the process even more seamless, you can keep an eye out for future developments on our public roadmap! CP Caryn P. Operations Director Restaurants Used the software for: 2+ years ### "RotaReady Review" December 19, 2023 5.0 I'm very happy with RotaReady - it keeps improving and the features are excellent. It really helps having everything in one place and also having less paperwork. I would especially recommend it to multi-site companies. Pros Having all staff documents and info in one place. Holiday accrual easily worked out. Less mistakes with wages. Easy for staff to use and request time off. Being able to see all rotas in one place and what attendance issues there are. Cons Unable to bulk send out documents for signing - this is being looked into though. Review Source Response from The Access Group August 16, 2024 Thanks for the kind words, Caryn! KD Kati D. General Manager Hospitality Used the software for: Less than 6 months ### "Best app for the rotas managment" September 15, 2023 5.0 Pros I'm using RotaReady for about 2 years now from manager/admin position and it makes my job easier. It saved me a lot of time and money. The cost control section is great, there are all tools you need to schedule a timetable or hire new employee. Highly reccomend. Cons Some tools are complacated to use for the beginner, I feel like sometimes you can get confused but overwhelmed with amout of information. Review Source Response from The Access Group October 2, 2023 Thank you for your positive feedback Kati, it's great to hear how Rotaready has made your job easier! If there is ever anything that you or your team need clarity on, please don't hesitate to get in touch, we'll be more than happy to help. 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