# Page 3 | Rotaready Evo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rotaready Evo the right Employee Scheduling solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150252/Rotaready/reviews --- Rotaready Evo 4.7 (108) [View alternatives](https://www.capterra.com/p/150252/Rotaready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Rotaready Evo ## Showing most helpful reviews Showing 51-75 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Darren M. Financial Controller Hospitality Used the software for: 6-12 months ### "Positive experience - Time and Attendance enhanced" July 14, 2023 4.0 Largely positive apart from some small grumbles listed above! \[sensitive content hidden\] customer support also excellent which has made integrating the new system painlessDefinitely superior to some other products I have used at a similar price point Pros Interface, user-friendly operation, competitively pricedReliable in generalApp is clear and straightforward for staff to use Cons Not perfectly suited to multi-site working (i.e. staff moving between sites not automatically apportioned to a different site based on where clocks are, based on scheduled working pattern)Breaks deducted based on the planned shift rather than the actual hours Reason for choosing Rotaready Evo Integration - we purchased EPOS and Guestline from the Access Group and Rota Ready was recommended to us by them Review Source Response from The Access Group July 24, 2023 Thanks for your review, Darren! We really appreciate your honest feedback and it's great to hear how Rotaready has enhanced your workforce management (especially for T&A!). To touch upon a couple of your other points... our cover shifts feature allows you to schedule team members across multiple sites, for visibility and reporting purposes. Employees will be able to clock-in from any site as they usually would, to ensure that the actual hours they've worked are recorded for payroll purposes. Our break policy tools allow you to define the types of breaks that should be assigned to shifts based on a customisable set of rules, like the scheduled shift length. We hear you and do have plans to enhance this feature in the future to flag scenarios whereby different breaks may be considered, for example, if someone actually works a shorter or longer shift. CB Chris B. Operations Director Hospitality Used the software for: 6-12 months ### "Disappointed after so much promise" November 12, 2023 3.0 We have been using Rota Ready for 10 months. Although there is huge potential in its functionality, we have not received the benefit. Our initial set up/training was intermittent leaving us with many questions and resulting in us self-teaching the basics. On the occasions we have contested this and requested more support we are constantly told that 98% of customers are satisfied (which they revert to a lot). When pointed out that we are in the 2% of unsatisfied customers little was done to rectify the situation. When were initially considered cancellation upon obtaining our second site, we were informed that they would "make it their mission" to retain our service. The result, us being charged a further "set up fee" despite us already being a customer and an offer of further training which we should have had at the beginning plus a few links to videos and on getting the best out of the system which we should have had first time around. Yes, the videos are helpful but the customer service is missing the personal touch many new start ups require. After bringing this to their attention, we were told what they had offered was "sufficient". Personally if you are going to make it your mission to retain someones service, you may want to try a little harder than offering the basics and then charging for it. We have now made the decision to move across to another platform and see how they compare. We may be a small two site operation but it doesn't mean we require less support than the bigger guys. If anything we need more. Bare that in mind if you wish to retain your 98% satisfaction rate. Pros Potential to implement a full scheduling multi-site system Cons Lack of training. Poor customer service. Reason for choosing Rotaready Evo As a start up, we felt the cost and functionality would be sufficient to meet our needs. Unfortunately for us, this wasn't the case. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Lack of training. Poor customer service. Review Source Response from The Access Group December 8, 2023 Hi Chris, this one left us all a bit puzzled. It's a shame you didn't take up our offer of extra help to get back up to speed, we would have loved to of helped. We'll cross our fingers that we cross paths again in the future NC Nina C. Operations Manager Retail Used the software for: 2+ years ### "Rotaready review" April 17, 2024 4.0 Great company to work with always happy to help. The only thing i woukd change would be being able to call for help when struggling with something rather email or chat. Pros Keeps everything in one place. Easy to use and gives access to everyone. Cons Some of the features arent easy to understand to begin with but once you know what you are doing they are great. Review Source Response from The Access Group August 16, 2024 Hey Nina, thank you! We do offer phone support in addition to live chat & email. Our contact details are on www.rotaready.com/contact :) JW John W. Compliance & HR Manager Entertainment Used the software for: 2+ years ### "RotaReady: Does exactly what it says on the tin..." June 30, 2023 5.0 From start to finish, the team at RotaReady are informative and helpful Pros Ease of use, flexibilityCustomer support & training Cons Would like to be able to set up email notifications for holiday requests rather than relying on just the App Reason for choosing Rotaready Evo Recommended for it's ease of use and flexibility which it hasn't disappointed on Review Source Response from The Access Group July 4, 2023 Hi John, Thank you so much for your review! We have some good news for you re email notifications, this can be done. Just take the following steps... Edit preferences > Notifications > Absence/holiday updates > then tick 'email'. We hope this helps, but give us a shout if there's anything else we can help with. Thanks again for your positive feedback! ER Emma R. MD Hospitality Used the software for: 2+ years ### "Excellent Rota and time keeping solution!" February 6, 2021 5.0 Rotaready has allowed us to automate clocking in and out and ensure accurate time reporting that can be easily imported into our payroll software to simplify the payroll process. It has also provided a benefit to employees by allowing them to swap shifts, request holidays and get quicker approval of requests and quickly receive electronic Rotas in advance. Pros I remember the first time, \[SENSITIVE CONTENT HIDDEN\] from Rotaready visited us to demonstrate the product. After months of seeing various time keeping platforms, I wasn't holding out much hope. Within 30 minutes, the rest of the senior management team had joined the meeting to see the potential that Rotaready could provide! Functionality- Rotaready has some great features, Rotas being issued electronically, shift swapping features, holiday requests, shift reminders and the ability to quickly and remotely cover shifts, if someone isn't able to attend for their shift. The best feature is the ability to automatically create the week's rota based off a set of rules and the team's job roles. Support- The team are super responsive and committed to working with us to develop the functionality of the software. They have the quickest response time from any software provider I've encountered Ease of use- From a set up and employee point of view , Rotaready is extremely easy to set-up and use. Our employees really like the holiday request functions, shift swap and electronic rotas and managers are able to remotely keep track of any absence issues Cons If the TOIL functionality could be expanded via rules to automatically track balances that would be useful. It would also be useful to have more granular access to allow differed departmental heads to create and review their own Rota. However..... I really had to think about something I least like and we haven't found anything that we couldn't make work for us. Reason for choosing Rotaready Evo Rotaready by far was the most innovative product we saw, yet so intuitive and easy to use at the same time and also at a reasonable cost. Review Source Response from The Access Group July 13, 2022 Thank you very much for your feedback Emma! We loved reading your comments! GB Gerrard B. Operations Manager Restaurants Used the software for: 2+ years ### "RotaReady helped streamline our payroll" July 7, 2023 5.0 Scheduling shifts is easy, froecasting allows us to put staff where they are needed.Recording of staff hours (200 staff) with ease.Oversight of wage and sales percentages form operations level.We have recently moved our online training to a new platform who have integrated with RR with ease. Pros Ease on boarding, hour recording and export for payroll. Cons Ease of how to record sickness and lateness in real time. Reason for choosing Rotaready Evo We were recommended RotaReady. Review Source Response from The Access Group July 11, 2023 Hey Gerrard, thanks so much for your honest feedback. It's great to hear that Rotaready has helped to streamline and improve your payroll processes across the business. Recording sickness should be a really quick and simple process, so we're keen to understand your gripes in more detail. A member of our team will reach out to you directly to find out more. We're also pleased to let you know that our team are busy working on some new and exciting features to assist with reporting on lateness across the platform, which we really hope will enhance your experience. Watch this space! DW Deborah W. Director of Operations Hospitality Used the software for: 1-2 years ### "Rotaready meets our scheduling needs - and the support service is excellent!" November 28, 2023 4.0 Excellent set up, great support team, good developing system - and meets our budget. Pros Good profiling of business forecasting costs versus employee scheduling costs, and the integration with Lightspeed (for sales) and Tenzo (for reporting). Cons The employee App needs a little bit of development to meet the provisions for competitors App's - but functions well for our needs Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Rotaready Evo UK based, ease of access to set up, great support and relatively economical for our requirements Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Integration in to Lightspeed and other reporting / sales systems Review Source Response from The Access Group December 8, 2023 Thank you for your positive review Deborah, we're really pleased to hear that you're seeing great benefits from our integrations and loving the support! Re the mobile app, we're actively working on management functionality within the mobile app, starting with a rota editor! Keep your eyes peeled. MS Minesh S. Managing Director Retail Used the software for: 2+ years ### "A great product supported by a great team!" February 20, 2023 5.0 We transitioned from another rota management platform during COVID. The RotaReady team helped with making the process as smooth as possible. The team at RotaReady are always receptive to the introduction of new ideas providing a path towards bringing new features to the platform. Over the past two years, the improvements have been significant. It's worth point out that support for issues is always a must when choosing these products. I have found the RotaReady team always available to help. The chat function in particular is great, you're not just talking to a bot! It makes a big difference when they want to solve the issues as quickly as possible. Overall, a really good product that always continues to improve. The support is just as important and they do a great job of making this as easy as possible. Pros The team are really receptive of new processes and ideas. They look at ways to implement these and will provide a clear guideline to when these are coming. Love the chat function, the team are quick and helpful. It helps resolve issues very quickly. Cons The clocking in and out. When an employee leaves significantly earlier than the shift pattern suggests. The system does not flag it as an issue. Shift swapping isn't as clear as it could be. The clocking in app on the tablet still needs some work. Review Source Response from The Access Group February 22, 2023 Thank you for your positive review, Minesh! We're really pleased to hear that our support functions have assisted you with a smooth rollout and that you're enjoying the new features that we've been releasing. Our team will be more than happy to assist with troubleshooting any issues that you're having with staff clocking-in via your tablet, just drop us a line! JP James P. Director Hospitality Used the software for: 2+ years ### "RotaReady is indispensable to our business" February 22, 2024 5.0 Pros Ease of use and overall level of features. Great customer service. Cons I would like to see further integration with Xero accounting software Review Source Response from The Access Group August 16, 2024 Hey James, we're chuffed to hear Rotaready's indispensable to your operation. We'd love to extend our Xero integration, but we're limited by what Xero's API will allow us to do! GR Giovanni R. Director Hospitality Used the software for: 6-12 months ### "Great tool" April 20, 2024 5.0 i am overall very happy with Rotaready and i ll continue to use for long Pros the ease of creating staff schedules and staff directory Cons what i like least it is that fact that the clock in and clock out is often creating issues. Review Source Response from The Access Group August 16, 2024 Thanks for the great scores, Giovanni! If you're referring to 'attendance issues', this is where Rotaready's flagging that someone hasn't clocked in or out. Hopefully habits have settled with your team and you're running smoothly. Please do drop a note to our support team at a convenient time if not, and we'll be happy to share some best-practice tips! AC Andrew C. Food And Beverage Manager Hospitality Used the software for: 6-12 months ### "North Berwick Golf Club" April 15, 2024 5.0 Pros Simple to use and monitor. Provides relevant information to assist with rostering and hours worked Cons Their is really nothing I dislike about the system. It ticks all the boxes for me. Review Source Response from The Access Group August 16, 2024 Thanks Andrew! It's made our day to hear of your positive experiences. GM Gary M. Executive chef Food & Beverages Used the software for: 1-2 years ### "Great business product to make rota'ing a breeze " January 31, 2024 5.0 Pros Easy to set up easy to use and teach people how to use very easy to navigate and find what you need. for payroll exports its really easy as you can just export the exact dates and data needed to send to accountants. Cons Only problem we have ever seen is we can't have one member of staff assigned to 2 sites. for example the executive chef has to be under a "covershift" which is annoying for splitting costs Review Source Response from The Access Group August 16, 2024 Thanks for taking the time to review Rotaready, Gary! SD Simon D. Director Restaurants Used the software for: 2+ years ### "Great customer service " August 11, 2023 5.0 Really good overall rotaready is definitely better then other companies offering similar products with in the same market. Pros The customer is clear and very helpful and the fact you speak or live chat with the same people make it easer and quicker. Cons As the owner email notification of holiday on senior key member would help me understand the skill level with the sites in their absence. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Review Source Response from The Access Group August 31, 2023 Hi Simon, thank you for your positive review, we're really enjoyed reading your comments. Good news re holiday notifications, you can receive notifications of holidays for senior team members. You just need to set yourself as their line manager and subscribe to updates. KR Karol R. MD Hospitality Used the software for: 1-2 years ### "Rota Ready Review" August 3, 2023 5.0 Pros They have a huge range of tools which assist in all areas of staff scheduling, rotas, clocking-in and associated payroll matters. Including great features like Asset tracking and direct links to key software, Xero etc… Staff and help assistance is best in class with immediate responses and on occasion if a feature isn’t quite right or requires adapted a hands on approach to progressing with speedy updates…. Cons No issues with any of the features… at a push would be nice to have administrative access without having to register as staff member. However not particularly an issue. Review Source Response from The Access Group August 10, 2023 Hey Karol, thank you so much for your positive feedback, we really enjoyed reading your comments! VV Vaiva V. Operations Manager Food & Beverages Used the software for: 2+ years ### "Honest Feedback" September 12, 2023 4.0 Pros Very easy to use, fast and pretty efficient. Cons Change details once sign-off and Holiday balance could be tricky and not accurate. Review Source Response from The Access Group October 2, 2023 Hi Vaiva, thank you very much for your review! It's great to hear how easy and efficient you're finding using Rotaready. In terms of the challenges you're facing, we'd love to help you solve these. Please do get in touch with us via live chat or contact your Customer Success Manager; we'll be more than happy to help. BB Bill B. Owner Restaurants Used the software for: 1-2 years ### "A great move for our business into online Rotas " April 16, 2024 5.0 Really great experience, easy onboarding and setup process and all staff find it easy to use and really convenient Pros The ease of use and the fact that all staff can access their rota from an App or online. Cons No cons, it ticks all the buttons for us Review Source Response from The Access Group August 16, 2024 Hi Bill, thanks for the glowing review! LA Luca A. Cost Manager Hospitality Used the software for: Less than 6 months ### "Good system but it can be better" June 16, 2022 3.0 Positive but is missing few important things. Pros Easy to make rota. Good support team... Cons Clock in from tablet takes too long. A finger print scan would be faster. There is no absences report available and we cannot write notes to remember absences details. Between signing off and approve the tronc we need to go back and forward too many times. Not all info are in the same page (rota, attendances, cost, tronc) Tronc is not always calculated so we needed to call the support several times to get the issue sorted out. Reason for choosing Rotaready Evo Being the first software we were buying and not being a big company we decided to go for the cheaper. Review Source Response from The Access Group July 13, 2022 Thanks for the feedback Luca! Hopefully the following will help resolve your issues: - The clocking-in page on your tablet runs off your WiFi, so moving your device closer to your router will improve your connection. Alternatively, you could allow your staff to clock-in from the Rotaready mobile app. - You can add notes when adding or responding to an absence booking: just hit "Add a note to this request" beneath the main details. There are a selection of customisable absence and allowance reports in the Reports section. - Our tronc feature is designed to be used once you've signed-off your hours for a week so the distribution of tips calculated is accurate. Just head to Tronc once you've signed-off your week to check, amend and confirm the payments. - Rotas, attendance, cost control and tronc have their own modules in Rotaready as they're all large features in their own right and are permissioned separately too. Do let us know if you have any questions, we're more than happy to help! BS Beatriz S. HR Manager Hospitality Used the software for: 1-2 years ### "Support Growth" November 10, 2023 4.0 Pros I like the user face, is simple and easy to access. Training new manager sis quick and that is critical for onboarding. Cons Lack of notifications that can be helpful to track conduct or performance. I would like to have a trigger point for absence or flatness for employees, allowing managers to complete absence reviews a lot faster without having to complete manual reports for all. Review Source Response from The Access Group December 8, 2023 Thank you for your review Beatriz, we're pleased to hear that you're finding Rotaready easy to use! The good news is, we have plans for 'absence triggers and custom alerts' on our roadmap! You can follow the progress here https://trello.com/c/rXnQocqJ/91-absence-triggers-custom-alerts. And if you're looking to track lateness, check out our recently released lateness report! JE Jess E. Operations Director Hospitality Used the software for: 2+ years ### "Useful product for our company" November 30, 2023 4.0 Overall the service we receive is good and the support team are quick to answer any questions we have Pros It’s easy to use Access to all sites in one place Cons Clocking in/out doesn’t always work The accuracy of the cost control in terms of the wages Review Source Response from The Access Group December 8, 2023 Hi Jess, thank you for your positive review! We're thrilled to hear how useful you and the team are finding Rotaready. Please do drop our support team a line regarding these concerns around clocking in/out & cost control, we'd love to help! You might just need a quick tweak of your attendance zone to improve your experience. If you can share a little more information regarding your cost control comments, we'll certainly take a closer look for you. CW Carole W. Operations Manager Hospitality Used the software for: 1-2 years ### "Rota Ready Review" February 14, 2024 4.0 Overall it has been good. Customer Service is pretty fast when help is needed. Pros It's easy to use mainly once you know how things work, good for our rotas and payroll, holiday requests etc Cons I would like all employees to be able to see the Absence calendar when planning holidays but am told this is not possible without them seeing notes attached to the requests which may contain private information. Review Source Response from The Access Group August 16, 2024 Pleased to hear you've had quick responses from our awesome support team, Carole! WF Wil F. Director Hospitality Used the software for: 1-2 years ### "Rota Ready Rocks" April 27, 2022 5.0 Use it everyday and enjoy this. Pros Simple to use, effective, staff like the platform and the customer support is brilliant. Cons I don't believe there is anything that I dislike or believe that are missing. Alternatives considered [Opsyte](https://www.capterra.com/p/231521/Opsyte/)[Fourth](https://www.capterra.com/p/178134/Fourth/) Reason for choosing Rotaready Evo Our accountants had a close connection which helped to swing the deal. Review Source Response from The Access Group July 13, 2022 Thank you very much for your review Wil, we're really happy to hear that you're enjoying using Rotaready! DP Diego P. Director Restaurants Used the software for: 6-12 months ### "Great HR/Payroll software that simply cover the business needs." July 28, 2023 5.0 Very Good Pros Is fast, user friendly, have the features that is required without making it complicated. Cons Still need improvements to catch with the top software's, could be more developments that will make it great as a tool. Reason for choosing Rotaready Evo Functions seems better and user friendly Review Source Response from The Access Group August 10, 2023 Thank you for your feedback, Diego! It's great to hear you're loving Rotaready's user-friendly nature. If there's anything in particular you're looking for in terms of additional functionality, then please do let us know. We always take into account customer feedback when planning our future roadmap NH Nicola H. HR Representative Hospitality Used the software for: 6-12 months ### "Excellent System With a Team Who Take Feedback On Board & Develop Accordingly" March 10, 2020 5.0 Wage Costing was a huge challenge for us, we now have full control of this and each Head of Department can see and manage their own budget and schedule accordingly. Additionally, an unexpected bonus is that Heads of Department now have easy access to all colleague telephone numbers and the ability to offer out cover shifts to the team at the touch of a button which has made a huge difference to efficiency. Pros We like the fact that the system is intuitive to use and that all of our information is contained in one place. Rotas are simple to create and there are different ways to do this, in order to suit varying businesses or departments. The ability to access the software remotely has also been key, giving Heads of Department the peace of mind to know that they can log in and make amendments and monitor costs when away from the business. Most of all it has given us overall control, excellent reporting detail and the ability to see who is expected where across the whole business. Payroll release has never been simpler! Cons The product is so simple to use, I have worked with other Time & Attendance systems which are nowhere near as simple and intuitive as RotaReady. There are some items on our wish list for future development but we've found that if you speak to the team they're always willing to consider developing new features depending on demand. Reason for choosing Rotaready Evo The cost was much more competitive and it did all that we needed it to do. Review Source Response from The Access Group July 13, 2022 Hi Nicola, Thank you so much for your review! We really enjoyed reading your positive comments and are glad to hear that you're loving using Rotaready! CH Charlotte H. Director Hospitality Used the software for: 1-2 years ### "Rota Ready for Workforce Management " September 19, 2023 4.0 Positive experience so far. I'm very impressed with the speed that customer service respond to any queries. Pros The system is fairly intuitive. It's been a great asset to onboarding team members and keeping staff details and records in one place. Customer service online chat is brilliant and you get answers and support really fast. Cons In order to store all staff notes and records it takes quite a lot of effort to get the permission levels set up properly. It may be beneficial to have the option of someone having access to their direct reports rather than everyone below them on permissions. Review Source Response from The Access Group October 2, 2023 Hi Charlotte, thank you very much for your positive review and feedback on our support! Re your point on permission levels, you are able to customise the exact access that your employees have across Rotaready on a role-by-role basis, if you need any help managing your permissions feel free to reach out to your Customer Success Manager or the Rotaready Support team JJ Jacob J. External Operations Manager Hospitality Used the software for: 6-12 months ### "Hospitality User..." July 12, 2023 5.0 Pros The setup through to the day to day use is very easy to use and logical. Supported throughout! Great Product! Cons Management of SSP documentation as standard would be useful. Review Source Response from The Access Group August 10, 2023 Thank you so much for your positive review, Jacob! Similar Products Featured