# Orangedox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Orangedox the right Sales Enablement solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150259/Orangedox/reviews

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Orangedox

4.8 (14)

[View alternatives](https://www.capterra.com/p/150259/Orangedox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Reviews of Orangedox

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JH

Jordan H.  
Founder  
Hospitality  
Used the software for: Less than 6 months

### "Satisfied with Orangedox"

February 19, 2026

5.0

Pros

It's very user friendly. I like the ease of being able to create multiple data rooms so I can use this for different clients. I also like that it pulls from Google Docs so any updates I make to the document are automatically reflected within without me needing to upload a new document.

Cons

I wish visually the site was more professional looking / aesthetically pleasing. I would like to be able to have each of my client's logos in their own data rooms, be able to change the text colors to match theirs, etc.

Switched from

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

I switched due to pricing. Similar product, but Orangedox solved my needs for less.

Review Source

KN

Keith N.  
Business Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Highly satisfied customer since 2015"

December 11, 2023

5.0

I consider Orangedox a crucial partner in the success and reputation of our company.

Pros

I am setting up data rooms for our clients all the time and rarely are there any problems or glitches that our clients or NES finds. When there is a problem, Orangedox is always on top of identifying how we as NES can get that fixed so that our clients can effortlessly access that information we are sharing with them.

Cons

hard to nitpick a company that has been part of our company procedures since 2015...

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Orangedox

We were treated as an important customer from the very first introduction and felt heard and appreciated completely at all times.

Review Source

VR

Verified Reviewer  
Lead Growth  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Intuitive Products with great customer service! "

December 22, 2025

5.0

It's great, intuitive, and customer support is responsive! I would recommend using it! Especially startups, who are looking for cost-effective, and value for money product.

Pros

Being able to connect directly to Google Drive! Awesome. And it doesn't cost a bomb, unlike other providers... Unsure why they are charging so ridiculously for a product used by startups.

Cons

Could have shared link function instead of having to invite! Working similar to Docsend (which is too pricey).

Alternatives considered

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Reason for choosing Orangedox

Too expensive, its ridiculous, especially for startups.

Review Source

CH

Clay H.  
Office manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Couldn’t be easier"

December 11, 2023

5.0

It’s allowed us to share documents with clients rapidly on a secure easy to access platform.

Pros

Ease of use, the ability to quickly select the level of access and set a limited time frame.

Cons

We’ve not encountered any significant negatives.

Reason for choosing Orangedox

As a small non-profit the price was a major contributing factor.

Review Source

MB

Michael B.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "Great File Sharing"

December 22, 2023

5.0

Pros

Orangedox is easy to setup and provides useful information to track downloads and other data regarding shared files.

Cons

I don't have any problems or complaints about Orangedox. I like it the way it is.

Review Source

KC

Kendra C.  
Managing Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Using Orangedox to Track Marketing Materials"

December 11, 2023

4.0

Orangedox customer service is fantastic!

Pros

Love the integration with Google Doc and the viewing of document once uploaded in Orangedox

Cons

It's not as intuitive as I hoped to upload and view documents

Review Source

DS

David S.  
President  
Civil Engineering  
Used the software for: 6-12 months

### "Orangedox solved a huge problem for us!"

November 4, 2019

5.0

We were having trouble with recipients such as contractors and city staff saying they never received our plan revisions and submittals. Orangedox allows us to track these emails and know when the attachments have been received and downloaded without having to rely on the user to send a read receipt.

Pros

I like the ease of use and compatibility with Dropbox.

Cons

I would like the ability to change the link description after it's posted.

Reason for choosing Orangedox

It is readily available and affordable and provides the functionality we need.

Review Source

Response from Orangedox

November 5, 2019

Thanks David for the feedback! We do have link editing on our roadmap and I'll let you know as soon as we have a release date for it.

SZ

Stefan Z.  
CEO, Personal Trainer, Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good value for money and easy to use"

October 10, 2019

5.0

I use Orangedox to send documents in Google Drive, which should not be able to download them. Overall, I have a pleasant experience with Orangedox, as it does what it should.

Pros

It’s easy to set up and simple to learn. As I started, only basic functionality was available, since then useful features were added. So the software is under active development. The customer support is very Responsive and helpful. Compared to other vendors, the price is better.

Cons

The integration of new features could be faster. I once raised an RFE some time ago about a design issue that still is not fixed. I have to admit that the problem may be only affecting me. Besides, less information about the roadmap is being given. Lack of API functionality to integrate with Zapier.

Review Source

JS

Jennifer S.  
Game Maker  
Computer Games  
Used the software for: Less than 6 months

### "Great for our small business!"

November 4, 2019

5.0

Pros

I like the fact that our little company can actually see how many downloads we get from our Dropbox account. We was never sure if people were even downloading it, but now we can track downloads and views with no problem!

Cons

I really haven't seen a con yet using this system.

Review Source

LS

Lukasz S.  
Map designer  
Computer Games  
Used the software for: Less than 6 months

### "Worth a while+"

December 11, 2019

5.0

Orangedox helps me track popularity of my products and amount of people that are trying it out.

Pros

Easy to use, amount of given information and statistics. Tracking hours, days when product was downloaded.

Cons

At the beggining, not understanding how to correctly setup tracking of files.

Review Source

MC

Michael C.  
Producer  
Performing Arts  
Used the software for: Less than 6 months

### "Helps with gaining leads"

December 1, 2023

5.0

Pros

Tracking who accessed our documents is helpful for tracking their impact.

Cons

Simple branding is not available on the basic plan.

Review Source

BE

Bruno E.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nice to keep track of shared docs on Dropbox"

November 4, 2019

4.0

Great if you share sensitive docs.

Pros

The ability to keep track of shared files. Who opened. And when.

Cons

The analytics are kinda buggy at this point.

Review Source

Response from Orangedox

November 5, 2019

Sorry to hear you've had some trouble with the analytics, I'll be in touch directly to see if we can resolve your issues

SH

Shannon H.  
Designer  
Computer Software  
Used the software for: I used a free trial

### "Very good"

November 4, 2019

5.0

Pros

Very easy to use for the most part and track analytics

Cons

Some UX features are not very intuitive

Review Source

Response from Orangedox

November 5, 2019

Thanks for the review! Sorry to hear you've had some trouble with our UX, I'll reach out directly to find out how we can better improve the product.

MJ

Matt J.  
Musician  
Music  
Used the software for: Less than 6 months

### "Great product for tracking files"

November 4, 2019

4.0

Pros

I like that you can view who has opened a file that you have shared.

Cons

I haven’t come across anything negative so far!

Review Source

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