Who Uses This Software?

Collections, TTS broadcasting, Predictive Dialers, Telemarketing, Surveys, Inbound skill routing.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • NexInteractive
  • www.nexinteractive.com
  • Founded 2005
  • United States

About iNexus

iNexus the Ultimate Cloud Contact Center Dialers. The highest Dial Ratios in the Industry 100:1, Increase contacts by 500% NOW. Same day Free trial. Outbound: predictive, vertical, preview, SMS, Press1, TTS broadcasting up to 8 million dials per-campaign daily, Cell Phone filter, Dynamic ANI. Inbound: IVR, Multi call handling, skill base routing. Agent pop screen SuperScriptor and more!


iNexus Features

  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • IVR/Voice Recognition
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

iNexus Reviews Recently Reviewed!


The ease of use was just a must, this was just that!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy access to the program allowed for anyone to make productive use of it. From the dialer's functions to the phenomenal connection and support, it's an essential for helping our clients.

Cons: At times it appeared that the servers became unresponsive, which caused a bit of downtime and the support was to the point, just the response time could be better.

Nexus is a great tool, as long as it is working well

May 04, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Nexus is a great tool to add information in and keep notes near, while on the phones. It also shows the latest data inputs and that is very helpful as well.

Cons: The bad thing about Nexus, is that when it does not work well, it can be slow and cause a delay on your call. Sometimes the areas are all grayed out, and you can not put information into the data fields as needed.

Wow! It tripled my sales...

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using NEX dialer for the past 4 years and it has the highest calling ratio in the market with a great stability so it has tripled sales in our company.