--- title: "TeamUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TeamUp the right Yoga Studio solution for you? Explore 346 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150357/Teamup/reviews/" page_type: "reviews" language: "en" --- TeamUp 4.8 (346) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of TeamUp Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews DM Danny M Gym ManagerSports, 2 - 10 employeesUsed the software for: More than 2 years. “I can setup my timetable for booking classes, setup courses, multiple membership tiers that customers can easily upgrade to, collect payments, notify people of cancelled classes and more!“ March 13, 2025 NL Nicky L CEOSports, 2 - 10 employeesUsed the software for: More than 2 years. “That i cant seprrate payents to different accounts. And that i cant notify a client on their second last session when ithappens rather than when its booked.“ September 25, 2025 JM Jake M Director of OperationsHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We use Gocardless to take payments and this links perfectly with that so our payments are straightforward and linked easily to our memberships.“ September 25, 2025 SB Stuart B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Also a number of my members didn't like the new updated app, especially if they used an IPhone.“ July 3, 2026 LO Lisa O gym ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “easy to use, navigation is easy, supportive team that you can contact through FAQs, online or even through online meetings“ June 23, 2026 JS Julie S OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Light blue writing on a grey background makes it difficult to see on your phone screen“ March 11, 2025 LO Lisa O gym ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “smooth, great for setting up my new business as took the pressure off the management of accounts.“ June 23, 2026 NP Nicholas P Board MemberSports, 2 - 10 employeesUsed the software for: More than 2 years. “Costs are higher than some alternative are.“ February 27, 2025 ## Showing most helpful reviews Showing 1-25 of 346 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristin P. Corporate Retail Manager Retail Used the software for: 2+ years ### "Great scheduling software solution" January 21, 2022 5.0 Pros We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores. Cons Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen. Review Source TS Tami S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gym and Fitness Management" September 28, 2025 5.0 It's been a great experience. It is an easy system to use. I like that the system works with Zoom. Pros I like that TeamUp works with Zoom. It is easy for clients to sign up for classes. It's also easy to set up classes and delete classes. Cons I can't think of anything right now. I don't like that I have to pay in US$ as a Canadian business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because of cost of Mindbody. It is important to me to keep my costs down. I'm not a huge company. I also liked that TeamUp worked well with Zoom. Review Source LO Lisa O. gym owner Health, Wellness and Fitness Used the software for: 6-12 months ### "supportive" June 23, 2026 5.0 smooth, great for setting up my new business as took the pressure off the management of accounts. user friendly for my customers too Pros easy to use, navigation is easy, supportive team that you can contact through FAQs, online or even through online meetings Cons i have found it all positive. helped me set everything up even though i am new to all of this account management Alternatives considered [ClassPass](https://www.capterra.com/p/249675/ClassPass/) Reason for choosing TeamUp easy to use, price, number of clients i can use Review Source RA Rims A. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Used to be ok for the money you pay " May 3, 2023 3.0 As always promised the world and under delivered hard. Migration process was super bumpy and a lot went wrong. Promised to keep pricing stable and increased by 20% after one year to be increased further. Constant excuses for mistakes and glitches. Lots of glitches. Pros It was inexpensive but they constantly make useless updates, their app is soooooo bad Cons No app for teachers! Custom app lacks basic functionsIncrease rates and prices without notifying you. So you have to check; it gets justified with new features which are just bug fixes really. NO support on weekends! Team is very slow to respond to issues Review Source AS Aaron S. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "TeamUp Review" July 7, 2026 5.0 I’ve been a TeamUp member for I’d say close to 10 years, I think that says it all really Anytime I’ve issues the customer service is always on hand to help in a swift manner It’s always evolving and getting better which is what we want Pros How easy it is to use for both myself and my customers It is always being improved and the customer service is brilliant Cons The price 😉 - I don’t really know if there is anything I don’t like? It does everything I need it to do Review Source NL Nicky L. CEO Sports Used the software for: 2+ years ### "BEST pmatforms for studios and classes" September 25, 2025 5.0 I have had many system try move me or entice me with other platforms and they dont come near to Teamup Pros The ease of moment within the platform. Absolute value for money and the client support is great and so helpful. Cons That i cant seprrate payents to different accounts. And that i cant notify a client on their second last session when ithappens rather than when its booked. Especially in big packs which last weeks Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing TeamUp I had seen another company in Sheffield useit successfully Review Source LO Luana O. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "TeamUp will change the way you work!" October 2, 2025 5.0 Overall my experience with TeamUp has been smooth and positive. I felt supported when converting over from my previous booking engine and still continue to feel support when needed. Pros TeamUp is very user friendly as far as set up and the support that I received was very helpful. We are a smaller fitness center and the price for TeamUp was actually less than a previous booking engine that I used that was not as user friendly Cons The only downside to TeamUp that I've experienced is that there is not a +1 option for my clients. I did have that as an option with the previous booking engine, but it still isn't a deal breaker for me. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) The price was the biggest factor and that I could have a branded app for less as well. Review Source SB Stuart B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall a Good package" July 3, 2026 4.0 The online team where very helpful, and overall the software was good and easy to use on the laptop. Pros It was easy to use and had good functionality and made it easier for my clients to book on to my sessions as well as making it easier for me to manage charges and health questionnaires. Cons Unfortunately the cost became the main issue as well as there was no instructor app to use it was very annoying when out and about. Also a number of my members didn't like the new updated app, especially if they used an IPhone. Review Source CM Cameron M. Personal Trainer and Founder Leisure, Travel & Tourism Used the software for: 2+ years ### "Very Happy User of multiple years" June 29, 2026 5.0 9.5/10 so so helpful whenever I have any questions. It's really smooth and automatotions are well explained. Pros The support team are so helpful and quick at responding to any questions or problems. The best support team I've ever came across. Cons There are so many parts to it I sometimes feel like I'm paying for things I don't use, so maybe a different option for plans may be helpful. Review Source PD Paul D. School owner Sports Used the software for: 2+ years ### "Great service with fair and transparent pricing " June 23, 2026 5.0 Really good. The support team have helped me with a few automations to work with my website. They reply super fast Pros Easy to set up and get up and running. The ability to integrate with stripe and create family memberships has really helped grow my academy Cons Possibly a coach/owner app would be good. And the ability to manage the schedules Otherwise no complaints Review Source LG Lyra G. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "TeamUp- Happy Costumer " October 30, 2019 4.0 TeamUp has been a game changer for our business. We moved over from mindbody due to issues with family accounts and youth students. Once we made the change our issues with inaccurate rosters, and families being confused by the sign up process went immediately away. The user interface and experience is exceptionally easy and we haven’t had any issue the way we did with mindbody Pros Very easy to learn, very simple to implement. All of our customers love the functionality and the family portal. Cons I’d like this software to have more functionality with courses, id like it to be able to track other options like “trial classes” and “makeups” where we could easily add students into the roster in one of these categories, even if we don’t have them in an associated grouping. Also I’d like more automation with a true enrollment model and not have to manually control the software and flow. Right now the system prorates off of a calendar month and we have to manually put auto pay students into classes session after session. Also if like a better way to track if people don’t have a waiver so the admins can see easier. You only see this if you go into the profile or try to sign then you. It would be nice if people without waivers were flagged in red. Finally integrating with a waiver software system like smart waiver would be awesome! That way we could have real documents with actual signatures associated with clients in their profile. Alternatives considered [Jackrabbit Gymnastics](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/)[ASAP](https://www.capterra.com/p/85529/ASAP-Registration-Management-Software/) Reason for choosing TeamUp The customer service is wonderful and the product looked great from the consumer side and when I got in for the demoing I was very impressed with the ease of use and navigating the software. I made the right choice for our business, no doubt at all. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody did not work for our needs at all. The enrollment consumer side of mindbody was absolutely awful and our rosters were always messed up with parents info instead of youth students. Families had no clue how to add family members. This made a logistical nightmare with dealing with family accounts. Mindbody did not put any attention into family accounts and ultimately that was our main reason for switching. Review Source NW Nick W. OWNER Health, Wellness and Fitness Used the software for: 2+ years ### "Good Product" April 5, 2022 5.0 I would be happy to pay more if they had a better offering with better reporting email sequences amongst other things. There customer service is 5 star Pros Its easy to use software ideal for beginners and people with a small member database. Cons The reporting needs to be greatly imported we have used this software for nearly 6/7 years. Has always been good and they adapted well to the lockdowns. However they are a bit slow with release updates and features that to me are critical to a business like ours such as better reporting filter or 1 click reports. Time is crucial now more than ever, for us things such as a report where we can click to see what clients haven't attended for a week or to could be a gam changer for retention. Unfortunately without spending time clicking around or downing reports sorting you cant get this data. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp We need something easy to use an set up for a better client experience. Review Source JS Jonny S. Gym Manager Health, Wellness and Fitness Used the software for: 2+ years ### "“The” client management software" April 5, 2022 4.0 Thumbs up across the board A great product with a helpful and positive customer service experience alongside Pros This software has streamlined by job and saves me hours daily to allow me to get back to doing what I love in the business, rather than managing booking and memberships Cons I’d love to see more intergration available into my CRM, currently using ontraport and have to manually do some tasks, a few of the setting menus were a bit confusing when we first set up however these have been adjusted my TeamUp and made better Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Frustrated with mindbody being backwards and difficult, with no easily available customer support Review Source DM Danny M. Gym Manager Sports Used the software for: 2+ years ### "TeamUp is the best for martial arts gyms!" March 13, 2025 5.0 It's been really good. I have had to move members across to a new account and it was made very easy. Any problems the live chat has sorted for me. Will continue to advise others to use TeamUp. Pros With TeamUp everything is in one place! I can setup my timetable for booking classes, setup courses, multiple membership tiers that customers can easily upgrade to, collect payments, notify people of cancelled classes and more! In fact, there is a ton more feature that I am still yet to use! Cons Nothing everything is great! If I think of a feature I need I will let you know! Review Source Response from DaySmart Software March 18, 2025 Thanks so much, Danny, for your fantastic review! It's great to hear how TeamUp's features, from class scheduling and membership management to payments and notifications, have made managing your martial arts gym seamless and efficient. Our live chat support is proving to be really helpful for fitness businesses, and you can always reach out if you need assistance getting started with features you're yet to try out. We appreciate your willingness to share your positive experience with others. Don't forget you can share your unique referral code and be rewarded! Thanks for choosing TeamUp, and we look forward to continuing to support your martial arts gym's success. SM Simon M. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "I love team up" March 11, 2025 5.0 The system is the best and I can't see myself switching to another booking app. The support is quick to respond and always very helpful. There are also new features being added all the time, which is great. Pros The easy to use app is not just straight forward to use for myself but also for my clients. My technophob clients tell me how easy it is to operate the app. I save hours of time with the automated messaging service. My clients appreciate the reminder for their sessions and also a thank you for the birthday message that I am able to send. Cons Some extra features would be great. Sending an online christmas card or season greetings messages. I would love a message to go out to members who are running low on sessions, with a reminder to book. Review Source Response from DaySmart Software March 19, 2025 Hi Simon, thanks for your insightful review! We're delighted to hear that both you and your clients (even those who don't "do" technology) find our app user-friendly, and that the automated messaging service is saving you valuable time. It's the small touches like session reminders and birthday messages that can really make a difference to the customer experience. It is possible to configure an automated low pack notification to go out to members when their class pack is running low and they need to buy a new one. Simply go to Communications -> Notifications -> Customer Membership: Pack Running Low to configure your personalized message. We also value your suggestion for season greetings messages—your idea will be considered as we work on new enhancements. We're always eager to improve our software, so please keep your suggestions coming! As always, if you ever need assistance, don't hesitate to reach out to our Customer team, who will get back to you promptly. KN Kate N. Pilates teacher and company director Professional Training & Coaching Used the software for: 6-12 months ### "Brilliant software! " July 9, 2025 5.0 Team up has made my life as a studio owner so so much easier, and myself and my clients love it. Shelly has been amazing and helped greatly. The customer support has been great. The calls have made all the difference to helping me get set up and understand the software properly. Pros How user friendly it is for me and for my customers. How it has every facility I need and more, and how it’s made my admin such a small part of my day now. Cons The fact it doesn’t have the Apple Pay facility, in order for people to pay on their phones without getting bank cards out etc. Review Source NP Nicholas P. Board Member Sports Used the software for: 2+ years ### "Helps us manage our swim club" February 27, 2025 5.0 Easy to implement system for payments, communication and to manage memberships for our swim club. Pros Very easy to manage and customer service is great. Cons Costs are higher than some alternative are. Review Source Response from DaySmart Software March 19, 2025 Hi Nicholas, thank you for your kind review! We're so happy to hear that TeamUp has made it easier for you to manage payments, communications, and memberships for your swim club. We understand that cost is an important factor, and we're committed to providing a high-quality service that offers value in terms of flexible features, great customer service, and ease of use. If you ever have any questions or need assistance, don't hesitate to get in touch. Thanks! CG Ceris G. Pilates ,Yoga and Fintess instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great booking system that saves you time!" April 11, 2022 5.0 Very Good! Pros The integrations are the main reason I started to used this software. The go cardless direct debit system is integrated with this software which is something I'd been looking for and hadn't found until I came across TeamUp. The support have been great. They have been very helpful from day 1. I am not the best with technology, any questions I have are replied to quickly with useful information to help run my business more efficiently. Cons I think the system is clear - however, some of my retired clients struggle with the system sometimes. I think this is because they don't read the information such as terms and conditions. What frustrates me is the 31 day cancelation duration when members don't read this and cancel via gocardless (not many do this) but the team up system doesn't' realise they have cancelled their direct debit any continues to try to take the payment which is the correct thing to do but it'd be great if there was a way to prevent this or make it even more clear so they understand 31 days notice means 31 days notice. In future I think a way of paying through crypto would be great way to reduce the % charge from stripe and go cardless. An alternative to a top up would be great so members with a monthly membership can add 'ad hoc' classes to their membership for a one off fee, say £10 per class for those slightly longer months, or when they have extra time to take classes. Reason for choosing TeamUp The price was reasonable and the start up/ sale team was not too pushy with sales. Review Source LM Larinda M. Owner Sports Used the software for: 6-12 months ### "Excellent product with several MAJOR flaws" December 3, 2022 4.0 I find the team is obviously not end users who can't find the value in implementing the difference between "schedule" as a verb and "calendar" as a noun. As in "let's go look at the CALENDAR". and "let's SCHEDULE your lesson." Pros I use it because I needed something that was affordable for a small team. For the price I get my needs meet, while I have to ignore several MAJOR stumbling blocks to managing my schedule and incoming payments. Cons There are several things that I would change IMMEDIATELY but they seem not to be a priority so the TEAMUP team. Go figure... apparently they are not end users.When a client "purchases" a package they DON'T purchase anything. They agree to purchase/pay in the future. But the system allows them to proceed as if they have paid and purchased in real time. Later when you go back and reconcile your books you realize that lots of people hit "purchase" online but never pay.... and when they look at their account they have a full package that they PURCHASED!!! When in reality they have nothing.This is a stupid word to use as it implies a transaction of money... which actually never happens. The worst part is going back and trying to convince your clients that they owe you for something they already "purchased" and used in the past. RESERVE A PACKAGE implies a future payment. PURCHASE implies they paid.Also there NEEDS to be a option where as and ADMIN I can schedule a client that has not purchased or paid... because I AM THE OWNER/ADMIN?RECEPTIONIST/TEACHER and sometimes I schedule people over the phone that will pay when they arrive. If I assign them (again ... "purchase") a lesson package they have not paid for I then have triple duty later on to straighten the account when they actually decide to pay for a different package... or they never pay because their account says they ALREADY PURCHASED itScheduling & changing repeating classes is a pain & not intuitive Review Source JG Jane G. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent software" April 11, 2022 5.0 The experience with Teamup has been very good, we couldn't live without it now. I estimate it saves me at least 10 hours a week in admin, and it streamlines our financial management. Pros Saves me so much admin time dealing with class bookings. The implementation was very easy too and well supported throughout. You can see the creators of Teamup have experience in running this type of business as the software has all the features I need as a business owner to both streamline my admin and manage the business financially. Cons Nothing major I can think of. The integration with mailchimp is a little clunky and I know some customers have found the trial session widget a bit difficult to use. Reason for choosing TeamUp Teamup was much more fully featured and had things like pre class notifications and post class followup emails straight out of the box. It also integrates with GoCardless which we were already using. The different membership types offered us flexibility to offer other payment options and special offers too. The Zoom integration is also handy for our virtual classes. Review Source SB Simon B. Director Health, Wellness and Fitness Used the software for: 2+ years ### "TeamUp Review" April 5, 2022 4.0 Mostly TeamUp just works in the background without needing much attention, which is what I'm looking for from a piece of software. Our clients are happy, so I'm happy. During Covid, the TeamUp dev team's response to integrating Zoom really quickly and smoothly was brilliant and really helped us. Pros The most important feature to us is that it handles payment integration with Stripe really well. Since we went all in with TeamUp we don't have to worry about carrying card readers and just send all our clients to TeamUp to pay for everything and that gets rid of a major point of expense and friction for us. Cons The button icons on the mobile app could do with some text as it's not obvious which one I need for different things. Reason for choosing TeamUp Recommendation from an existing user. Review Source EL Emma L. Company director Health, Wellness and Fitness Used the software for: 6-12 months ### "A smooth operator" November 29, 2022 5.0 The whole team have been very helpful at guiding me though from the moment I decided to sign up. Always able to help whenever I’ve had an questions. Pros I like how user friendly and simple it is yet behind the scenes is very detailed and can be adapted to suit my businesses requirements. Cons I find it difficult to add my clients photos to their profiles (I think my phone takes too high a res to be used). Asking clients to add their own is not always executed and the pictures aren’t always clear. This is one thing I miss from my previous software. Reason for choosing TeamUp Cost and team up came highly recommended vs a complete unknown. Review Source Kelly K. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Would be lost without Team Up " November 29, 2022 5.0 Having the customer service guys there helps me so much. Any question I have had is answered fast. Team up plays a huge part in my business ensuring I am all up to date with finances, members and protocols. Pros A great software which allows me to run my gym effectively and professionally. I don’t need to worry about anything and everything is done for me. Cons I do find it expensive to run each month. Review Source JF Justin F. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "TeamUp with TeamUp" April 7, 2022 5.0 The team respond quickly and efficiently to questions Pros It’s easy to use, I’ve had great feedback from my users too. Makes managing the business easy and the reporting is always growing too. Great product that I’ve already recommended to 2-3 similar businesses. Cons Can’t think of any. One comment I’ve had from some users is that it would be useful to see the names of others booked on. Reason for choosing TeamUp Best look and feel. UX was better than others I’d had demos of. Review Source TR Thomas R. Director Sports Used the software for: 2+ years ### "Team Up Review" November 23, 2022 5.0 Pros The product is very easy to use for both team members and customers. Cons I have mentioned a few features in the previous section that would be useful to have access to. In addition, having the "add family member" button in a more prominent position when creating accounts at the start would make creating accounts for multiple people run a little smoother. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.