# Page 10 | TeamUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is TeamUp the right Pilates Studio solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150357/Teamup/reviews

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TeamUp

4.8 (341)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 10 - Reviews of TeamUp

## Showing most helpful reviews

Showing 226-250 of 341 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DB

Daniel B.  
Gym own  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "10/10 all around "

April 13, 2020

5.0

Amazing. Can't imagine not having team up as part of my business

Pros

The Integrations with other platforms. Most recently the Zoom integration which happened extremely fast when gyms were forced to close during Covid-19

Cons

Nothing major. The few things over the years have been more specific to my business alone rather than the masses but they are continuously making updates to improve

Alternatives considered

[Wodify](https://www.capterra.com/p/159663/Wodify/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing TeamUp

Recommended from other gym users

Review Source

NM

Nicola M.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Time saved is money well spent "

April 8, 2022

5.0

The team are very helpful and get back to you quickly when you need their help . Overall I have had a great experience with teamup and it has saved me a lot of time

Pros

It was easy to set up and use and does everything I need it to do

Cons

I haven’t come across anything yet that I don’t like

Review Source

DM

Dan M.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Teamup @ CrossFit LE3"

August 6, 2019

5.0

I am very happy as a Teamup customer and wouldn't hesitate to recommend it to others.

Pros

The software package is really easy to use both from the business side and the customer side, can be tailored to the business and has a great support team in the background keeping things running smoothly.

Cons

The only minor gripe I have is that customer profiles can be linked to more than one business, if the other business is also using Teamup. Its not a major issue, and doesn't affect the way the system works but it can be a little confusing.

Review Source

CM

Claire M.  
PILATES TEACHER  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "TeamUp Review"

April 9, 2022

4.0

Seamless upfront and accountable ease of payment from clients.

Pros

The fabulous client service whenever you have a problem.

Cons

Fairly intuitive although it might be helpful to trial what you do before it becomes real sometimes.

Reason for choosing TeamUp

Used as a client first and liked it

Review Source

Alexander K.  
Tennis coach  
Sports  
Used the software for: Less than 6 months

### "Team up review "

April 7, 2022

5.0

Pros

Lots of features available to expand the business. Relatively easy to use

Cons

Expensive compared to others especially if you don't have particularly high numbers

Alternatives considered

[ClubSpark](https://www.capterra.com/p/184024/ClubSpark/)

Review Source

dB

devaki B.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "CGY Review of TeamUp"

April 7, 2022

4.0

Until the new chat feature & a recent error on the part of TeamUp they have been excellent. However, customer service as dropped considerably recently, which is very disappointing

Pros

Unless there are problems, I find that there are fewer administration tasks for me to handle. TeamUp does them.

Cons

I don't like the new chat feature. It's not easy to use & no-one replies to me.

Reason for choosing TeamUp

Ease of use

Review Source

DS

Darrel S.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "CrossFit Box"

April 7, 2022

5.0

Pros

We use TeamUp to manage membership and class booking - very easy to use the interface, manage our customers journey and see outstanding tasks

Cons

Interface could do with a little modernising

Review Source

GS

Gareth S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Team up a great way to start "

April 7, 2022

4.0

Very good

Pros

Easy to set up good integrations to strip and mailchimp

Cons

Not amazingly good for tracking and accounting’s

Reason for choosing TeamUp

Price and service

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Money

Review Source

WM

Wendy M.  
Fitness instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great customer service"

November 27, 2022

5.0

I am satisfied with teamup

Pros

The software is very helpful for allowing me to have client memberships, an On Demand back catalogue of classes and to integrate my online zoom classes.

Cons

Setting up the software is very complicated but the customer service from Teamup is excellent so there is someone to help you walk through it step by step.

Reason for choosing TeamUp

Teamup provides all the requirements I have to run memberships. Many booking systems do not work outside the UK or US, I live in France.

Review Source

LW

Lucy W.  
Studio Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes life easy"

November 29, 2022

5.0

Pros

The dashboard gives me a snapshot of my business

Cons

Nothing negative that i can think of for when i use

Review Source

JB

James B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Dependable"

November 18, 2022

5.0

Very good and economical.

Pros

Easy to use and implement. Well priced.

Cons

Changing set up too much. It is confusing. Member sign up can be confusing.

Review Source

BM

Becky M.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I love team up"

November 29, 2022

5.0

Pros

Team up is so easy to use, it has transformed my business as its now easy for me to view my calendar, finances etc in one placeMy clients love it too, it helps keep them accountable

Cons

I can’t think of any cons for team up, it does everything I need

Review Source

LH

Lorna H.  
Gym owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Thank you for making my life easier"

November 29, 2022

5.0

Great team of people behind this product who get back to you with many different options to help you.

Pros

I wish I had known about Team Up when I owned my bigger gym. I love this product, it is so simple and easy to use , not just for me but also for my members.

Cons

Nothing, I really like all of it. Simple and easy to use.

Review Source

KF

Kevin F.  
Parkour coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good software"

November 29, 2022

5.0

Really good to manage my customers, either it is their contact details or details of the classes.

Pros

Easy to use and has lots of features for your everyday classes. Including memberships and course. Really easy to find everything you need.

Cons

Price per month is a bit expensive depending on how many active customers you have.

Review Source

KC

Katie C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Service! "

November 29, 2022

5.0

I have never faced any issues with TeamUp but when I have been confused with how to do something, the Team have been on hand to help almost immediately and resolved my queries. An excellent addition to my business.

Pros

It is so simple to use and everything is in one place on the dashboard so you can navigate around the software so easily.

Cons

I would like to utilise a referral system and it would be good if TeamUp could create this for you.

Reason for choosing TeamUp

I really like the way TeamUp integrates with ClassPass making the booking system very user friendly!

Review Source

CB

Chris B.  
Personal trainer  
Sports  
Used the software for: 6-12 months

### "Great software "

November 29, 2022

5.0

Very helpful team for enquiries

Pros

The ease of how to process payments and the ease of being able to migrate my clients from another system

Cons

There’s not much I can think of… if I had to think of something it would be I would like to be able to add clients without there bank details so I can plan ahead

Review Source

PM

Pam M.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Team up has been essential for my business "

November 16, 2022

5.0

See above

Pros

It’s so user friendly and the team respond very quickly to any queries. It’s collects payments every month so you don’t have those awkward moments with clients, chasing money.You can at a glance who is booked in do you can tailor your sessions, where necessary. It’s an invaluable part of my business.

Cons

I have no criticisms. Everything works well.

Review Source

aB

adam B.  
Head Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Membership management "

November 29, 2022

4.0

Pros

Makes membership management and income streams a dream to look after

Cons

Not keen on the incremental fees. When we fud raising events and we have extra non-members booking in to complete our fees go up

Review Source

KS

Krzysia S.  
Owner and head coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Teamup for CrossFit"

April 17, 2020

5.0

Easy and stress free. I know all the financial side of my business is taken care of - I don’t need to use any cash. And I don't need to chase people up.

Pros

It is really easy to setup and use and easy to adapt as your business grown and changes. Great customer support on the few occasions I’ve needed it. Easy for my clients too.

Cons

When I needed to cancel all my regular sessions and change hours and stuff because of COVID-19 it took quite a while to do as I couldn’t work out how to do it in one go.

Review Source

CJ

Craig J.  
Owner  
Sports  
Used the software for: 1-2 years

### "Awesome software "

April 7, 2022

5.0

Couldn’t be without it

Pros

Love how much time it saves me and reports you can get from it.

Cons

Would like it to be a bit quicker at adding personal training appointments when business adds them for clients

Review Source

KW

Kenny W.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Kenny Walker "

April 7, 2022

5.0

Been great since the start. The customer service are particularly awesome.

Pros

I love it all - I find it very useful & user friendly

Cons

I don’t have anything I like least about the software.

Reason for choosing TeamUp

Friend recommended!

Review Source

CC

Charlene C.  
Pilates Studio Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use and excellent customer service!"

April 3, 2019

5.0

Using the TeamUp booking system frees up a huge amount of time for me which would otherwise be spent taking manual bookings. It's really user friendly for both business owner and consumer and so much better than the system I was using previously. The customer service is excellent, the phone is answered straight away and nothing is ever too much trouble. I know of many other Pilates Studios who use the same system and I've genuinely never heard anything negative from anyone!

Pros

Extremely easy to use, even for technophobes like me!!

Cons

I have not been able to take advantage of the booking system for 1:1 appointments as it doesn't offer enough flexibility in terms of different appointment lengths to suit my business.

Review Source

NL

Nathalie L.  
Director  
Sports  
Used the software for: 6-12 months

### "Happy with product but expensive"

April 7, 2022

4.0

Pros

We find the product useful with all the many functions it offers. A clear layout and user friendly.

Cons

The cost is very expensive in comparison to other bookings software for similar services. Wish it was a fixed fee.

Review Source

JW

Jo W.  
Studio owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Go team up review "

March 21, 2026

5.0

On the whole it is good. I have never had any problems with it. Customer service resolves issues quickly.

Pros

It is really easy to use. Booking classes is great. Customer service is great. The app is also really easy to use. Clients love it.

Cons

The price has gone up. When I first started using it , I paid 46 per month. It’s not nearly 82 pounds. This is a lot for a small business.

Review Source

UB

Ursula B.  
Business Owner and Pilates Instructor  
Hospital & Health Care  
Used the software for: 2+ years

### "With thanks to TeamUp"

September 27, 2019

5.0

It saves me an inordante amount of time, now I just need to get my clients to take more responsibility and use it. It allows me to teach more classes in the week and expand the business.

Pros

Whats not to like! Fast helpful helpdesk turnaround with patience even though you may have asked the same question umpteen times; ease of use, affordibility especially as a start up.

Cons

It would save even more time if we could please use fingerprint recognition to log onto the app on our mobile phones.

Review Source

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