# Page 4 | TeamUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is TeamUp the right Pilates Studio solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150357/Teamup/reviews --- TeamUp 4.8 (341) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 4 - Reviews of TeamUp ## Showing most helpful reviews Showing 76-100 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WN Warren N. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent starter PT and studio option!" November 15, 2022 4.0 Amazing, the price the service and the system is everything a new to medium sized fitness facility needs Pros Easy to use and very quick to set up. The best support staff I’ve encountered. Cons The reporting could be better. But it was exactly what we needed when starting 3 years ago Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp The step by step process to setup Review Source EB Emma B. Sports Hub Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Team Up highly recommended" November 18, 2022 5.0 So simple to use & customer friendly it has given us much more free time to focus on other aspects of gym & sports life Pros Team Up is so easy to use - from the very first meeting the Team Up team have were welcoming friendly & informative. They handled everything with the switch over from our old software, & guide you through how to work the system, as well as there being a full written support guide that answers pretty much any question you have.The customers & staff are so happy with the software, we had constant problems with our old system, this is so simple to use . Cons No real cons. Team Up is built for membership management & fitness class bookings - our facility also hires out multiple pitches courts & indoor facilities, which it is not really built for - but - the guys still helped find a way to make the software work for us. Reason for choosing TeamUp Recommendation Review Source BB Brett B. Martial Arts Coach Sports Used the software for: Less than 6 months ### "Great software for martial arts clubs! " November 29, 2022 5.0 TeamUp has abled me to scale my business month after month throughout 2022. Without TeamUp, I'd be swamped in admin! But now I can get people signed up, have them fill their waivers, and booked onto a class within a couple of minutes. That would have been something I'd have physically had to do myself beforehand with pen and paper. As a self employed person, saving this amount of time is incredibly important to giving me some kind of work life balance. Pros I like how easy it is to use. It is also very customisable, which is important for me. I can set up memberships extremely quickly and the dashboard means I can keep an eye on my memberships all in a glance. Cons How there isn't an app developed yet for the administrator to use. I'd like to be able to manage TeamUp without using a browser. It'd just make things easier.I'm not 100% sure if I've just not seen an app. So, if it's there, apologies. I've just not found it. Review Source NP Natalie P. Yoga Teacher Studio owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love love love " April 7, 2022 5.0 As above Pros It makes my life so easy. I don’t have to worry about the management of bookings/ payments for the studio at all. If there is anything I need help with the customer service team are on hand to help and give very comprehensive answers. Cons Nothing! It has everything I need. I love it Alternatives considered [Momoyoga](https://www.capterra.com/p/155546/Momoyoga/) Reason for choosing TeamUp Customer service and pricing plan Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) The system I was using didn’t work and I had constant issues with it Review Source BG Bev G. Pilates Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Wouldn't run my business without it" April 5, 2022 4.0 Very positive. When I have had a problem, TeamUp support have the answers. Pros All in one package, integrated with my website so my clients access mainly through there. When the lockdowns hit, TeamUp were really quick to integrate with Zoom which removed so many headaches. Cons Not sure the dashboard updates itself all the time, some of the attendance figures don't ring true. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing TeamUp Function rich, took payments, dashboard, reports, integrations with website. Review Source rC rebecca C. Studio Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "great, easy to use but a couple quirks means it doesn't get 5 stars" November 29, 2022 4.0 Great, but expensive for my size of business. Pros It's to use, easy to add new classes, new teachers and easy to change things once live. Nice new dashboard. nice links directly to classes, courses, memberships. nice marketing tools Cons A customer can't bring a guest without having creating a new customer account for their guest. Been told many time this is frustrating for customers. Desktop is better than the app. the app often gets suck when doing anything with dates, adding / changing times. Customer service response times has slowed down, but when there is a response the help is always excellent Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing TeamUp seemed to fulfil all my requirements, easy to use and easy to migrate Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too expensive and too big for my needs Review Source AR Alyse R. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "The best I've used in years!" March 23, 2022 5.0 The best I've used hands down. Absolutely love it. Pros It is a great balance of having plenty of features without being overly complicated or "too much." This is the fastest I've been able to set up member management. It was so easy. Also very important to me is how easy my members say it is to use. They seem to have no trouble booking classes and managing their accounts! Cons The feature I really really need is the ability to set up a private class that is free to the individual members, without them having to purchase a $0 membership first. The way TeamUp is set up to do private classes (ones that don't show up on the calendar, only available via direct link), forces the person to purchase a $0 membership first THEN sign up for the class. The 2-step process is convoluted and a little confusing. Switched from [Picktime](https://www.capterra.com/p/171707/Picktime/) I am in the process of franchising as well as developing online classes. TeamUp has the ability to handle both and Picktime did not. Review Source JS Jonathan S. Fitness Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn't do without it" April 5, 2022 5.0 It has been very good over the years. They've improved year on year and were very quick to adapt when we were all hit by covid which helped myself keep many customers happy and engaged in their training. Pros Team Up has had a massive impact on the growth of my business over the past 3 years. The ease of taking members payments, follow-up and booking in, it really does upgrade your business and customer experience. Cons Customer communication could be better - email is just a bit dated and more accessibility to sending out group notifications/sms would be great. Review Source KC Kirsty C. Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "TeamUp is the best Gym Management Software. 10/10" November 30, 2022 5.0 10/10 - It does everything it says, and if / when it doesn't, the customer service look after it promptly and are very clear and concise. 10/10 service from start to finish Pros Everything and also when dealing with customer service, all an excellent service. Requesting feature updates and functionality has also been brilliant. Never an issue. Cons There is nothing I can think of that I dont like about this software Reason for choosing TeamUp TeamUp came recommended by a friend who owned a smaller studio. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was crap and didn't do half the management pieces which we needed to grow our business Review Source NH Natalie H. Company Director Health, Wellness and Fitness Used the software for: 1-2 years ### "An Excellent Alternative To Mind Body with Fabulous Customer Support" September 16, 2019 5.0 I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. No complaints! Pros The software is very good value for money compared to competitors, the customer service is sensationally good. Cons There are some restrictions in methods of charging (it would be so handy to have an option that allows the customer to add a second class immediately after the first class - back to back classes - at a discount). Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance. Alternatives considered [The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)[ClubWise](https://www.capterra.com/p/110989/ClubWise/)[ClubExpress](https://www.capterra.com/p/42550/ClubExpress/) Reason for choosing TeamUp It just felt the most intuitive in addition to all of the above. Brilliant customer service speed and attitude was an enormous bonus. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Primarily cost was unsustainable on MindBody Review Source LB Lucy B. Yoga Teacher Leisure, Travel & Tourism Used the software for: 2+ years ### "Fabulous system" April 13, 2020 5.0 I've been using TeamUp for 7 years now and I continue to be very happy with it. I recommend it all the time as I feel it is not only excellent software but also a really great company and team to work with. Pros The customer service is the stand-out feature of this software. It has loads of great functionality and does all the things I need it to, to be able to run my independent yoga business. But the customer service is really the most impressive thing. When Covid-19 hit they had a guide produced for their software users immediately, with information about support for fitness businesses and how to use the system to adapt. They then produced new features and integrations within a week, which has meant I have been able to pivot my business to being online very easily. Cons I find the system really adaptable and I there isn't anything I have needed that I haven't been able to do. I would like to see a bit more development around the Courses feature as I am using this more and it doesn't have quite the same level of functionality as Classes, but it's a minor issue. Reason for choosing TeamUp The cost was more proportionate to my business. The system is much easier to use and the customer service much better. Review Source PS Paul S. MD Sports Used the software for: 2+ years ### "why you need this for a gym" April 5, 2022 5.0 perfect for any gym owner Pros The software is superb. Super easy to use and to add in clients and instructors. Change of class or training not a problem to make changes on the fly. The customer side is very very user friendly so anyone can use it Cons i feel the reporting aspect could be better enhanced and also being able to add different email templates for different things, like birthdays or if someone has not booked on for a couple of weeks... Still struggling to do this aspect Review Source CD Claire D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Invaluable tool for small wellness business" April 11, 2022 5.0 My overall experience with TeamUp has been excellent. I have more time to focus on the important things as TeamUp has helped to streamline all of my admin processes. Pros As soon as I started using TeamUp it was like I got over half of my week back! Previously, I had been invoicing clients for their class passes, manually taking bookings, getting clients to manually fill out forms and it took up a huge amount of time. TeamUp streamlined the way that my business operates immediately, freeing up my time to focus on delivery and marketing. Cons For me as a small business I'd like to see the threshold raised slightly for the second tier of the monthly subscription price. Currently it sits at 50, perhaps 75 would be better. I'd also like the "New" status to automatically be removed from a client after they've attended their first class. I'd also like to see more customisation options for notifications for courses. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Tula](https://www.capterra.com/p/124457/Tula/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing TeamUp User friendly, intuitive, reasonable price (not the cheapest but not the most expensive) Review Source ZH Zoe H. Office Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Team Up is an integral customer management tool" April 10, 2022 5.0 The experience is positive - simple to use for myself and the coaches. It does everything I need it to do with our limited membership of 50. Pros Team Up is easy to use, to navigate around, to run reports and to manage income. It links with Zoom for online sessions. The Customer Service team are very helpful and knowledgeable. The chat function works well. As a scheduling system it is easy for our members to use too and to have on their home screens to access simply. Cons It works well for what I need it to do on a laptop. However It occasionally doesn't load from my mobile home screen. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was too expensive. Review Source JL Joe L. Owner/Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Best management software I’ve ever used " November 21, 2022 5.0 Extremely satisfying. Well worth every penny. Pros I love how we can basically customize the entire platform to fit our needs at our facility Cons I got nothing. I have zero complaints. Review Source LD Lee D. PERSONAL TRAINER Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly software " November 17, 2022 5.0 I have used teamup as an a business for 6 years, it does everything I need it to and makes the administration of payments, memberships and class registration so much easier. It's easy to use at the both the back end of the system and as the user. Pros easy to use, not over complicated. The customer service and support is excellent.integrated easily with my word press website.I only use a fraction of what the software is capable of doing but it is does everything i need it to Cons It would be nice to have additional features to store clients programs but not essential Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing TeamUp was recommended to me Review Source JS Jason S. Business Owner Sports Used the software for: 2+ years ### "Saves so much admin time and so easy to set up and use" April 8, 2022 5.0 I could not function so successfully and stress-free without this software. Pros I love the integration of the software and how I’m easy it is to set things up and to use it. Customer service is excellent, although I don’t have much need for it as the software just works :) Cons I do find it expensive to use, but then if I had to employ someone to do what the software does for me then that would be far more expensive. Review Source kC kate C. MD Sports Used the software for: 1-2 years ### "More functions and discount vouchers" November 30, 2022 4.0 Pros I like how universal and common team up is, most customers are very farmiliar with it. I love how staff and instructors can easily access their class information Cons There needs to be a duplicate course/class option to make timetabling for subsequent months better. Discount vouchers don't work well. They don't work at all on drop in classes and vouchers worth more than the value of the course are impossible to redeem the full amount on.It would be good if customers could buy multiple tickets etc too. Reason for choosing TeamUp Most commonly used Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Needed a calendar view Review Source Jean A. Pilates Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Thoroughly recommend " April 5, 2022 5.0 Team Up helps manage my administration time by doing most of the work for me. Pros The integration process was made easier with the fantastic assistance of the support team who were always available to help. The system works well. Team up continually work to stay up to date and have integrated Zoom and On demand video service in these last few years which have helped enormously. Cons Possibly a class swap option within the courses. Reason for choosing TeamUp I had met members of the Team at a Pilates convention. Wanted to go with a local company. Review Source DP David P. Director Health, Wellness and Fitness Used the software for: 2+ years ### "The Stronghold Teamup software review" November 29, 2022 5.0 Teamup is great at organising all our classes as well as getting reports on our membership base and revenue. Pros Easy to integrate with other software such as BoxMate. Simple system to use and easy to set up. Cons There is no link to specific class types. You can only get a link to the whole calendar or to an individual class. E.g. it would be helpful to have a link for all "gymnastics classes". Review Source MO Magdalena O. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Great system!" March 8, 2023 5.0 Pros Easy to use, reliable and provides all important features Cons Some things are a bit too complicated, but upon getting used to work well Review Source AL Alexandra L. Director Professional Training & Coaching Used the software for: 6-12 months ### "LOVE TeamUp! " November 29, 2022 5.0 I absolutely LOVE teamup! The guys on their team are just incredible. Not only is the software amazing, but the customer support is top notch! If I ever phone, they work through my issues right there and then which I love! I've had monthly catch ups with them .. especially with \[SENSITIVE CONTENT\] she is amazing! Really helped me with the software and just general coaching to get me going with everything! These guys go above and beyond. Pros How top notch the customer support and onboarding is! I also love how easy it is to use. I love the reporting and how easy it is to extract information. I just love everything! It's great! and they only charge you based on how many customers you have which makes perfect sense! Cons Sometimes my customers struggle to understand how it works which can be resolved but I personally don't spend enough time teaching them! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp Because of the price - it worked for me at the time and has since! Review Source JB Jennifer B. Fitness Coach Leisure, Travel & Tourism Used the software for: 2+ years ### "Jennifer Millar Fitness Team-Up Review" April 18, 2022 4.0 Used to struggle with getting Zoom codes out to members. Keeping track of payments was time consuming, not now. On-Demand platform I was using , customers struggling to access. All these problems I have solved by using Team-Up Pros \*Easy to use for non-tech \*Integration with Zoom for my online classes \*Can run promotions and attach payment options \*Adjust memberships/classes/timetables quickly and easily \*On-Demand content Cons To be able to add word files PDF to the On-Demand Reason for choosing TeamUp Liked the look of it and my husband used it for the gym before I opened my own account so I knew how it worked. Review Source AR Anna R. Pilates and wellness coach Health, Wellness and Fitness Used the software for: 2+ years ### "Wished I had used this system sooner!" March 6, 2020 5.0 Pros The system is easy to use and team up were great in helping me move the information I had onto the system. I was reluctant to use a system like this as I love my spreadsheets. However few friends were using this system and recommended it. I took a year to decide and better late than never. It saves me time as clients have the option to manage there accounts and those that do not like IT, I can help them. No matter where I am, I can check the system and reply to queries, rather than waiting til get home or taking spreadsheets with me. Payment options are flexible and I can give my clients the option of cash or gocardless, which works really well. Whoever answers the phone or replies to your emails are supportive and really helpful at Team up. This for me is the biggest benefit of any system. Does not matter how good the system is, the support has to be there to. Cons There are lots of ways to do things, which can be overwelming to begin with. However like anything new it just takes a while to discover all the options and what best suits you. The team up support is brilliant and are able to assist with all my queries. Review Source TC Trevor C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "TeamUp " August 29, 2019 5.0 Overall both myself as the business Owner and my clients/members like TeamUp for its ease of use , ability to book in advance for sessions via their straightforward easy to use App on their phone/ tablet or laptop, makes tracking sessions simple , tracking payments straightforward & the functionality is excellent. Pros Dead easy to use once set up, customer service when help or advise needed is second to none , extremely customer centric, friendly and helpful, highly recommend. Cons The only minor gripe I have is the membership payment software options used, GoCardless being the issue for me , payments into the business take too long to clear & process into the business account , no weekend or bank holiday payments, leading to then having to wait additional banking days which effects cash flow especially for a smaller facility... adding something like PAYPAL to the options would remedy this . Review Source Response from DaySmart Software August 30, 2019 Hi Trevor! Thanks for the great review! We have PayPal available but hide by default because it just doesn't work as well as the other processors you are using. Direct Debit does have some flaws but we find it a great all-rounder for your most loyal members. The team will reach out and chat to you about the options available and we'll see what we can do to help. Kind regards, TeamUp Talk to a Capterra advisor for free and get results within 15 minutes.