# Page 5 | TeamUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is TeamUp the right Pilates Studio solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150357/Teamup/reviews --- TeamUp 4.8 (341) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 5 - Reviews of TeamUp ## Showing most helpful reviews Showing 101-125 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Steve R. African Drumming instructor Leisure, Travel & Tourism Used the software for: 2+ years ### "Takes away the hassle" November 22, 2022 5.0 I use Teamup for a class I run for experienced musicians and improvers. I will always want to run this class, but it is not the main income stream for my company. As its not a primary source of income I want to keep the admin time as minimal as possible and this is what TeamUp fulfills. Pros I run a class in African Drumming. TeamUp manages bookings and payments and i have it set up so income coming in can be included in a finance software ledger without me having to lift a finger. Prior to this it really took up my time processing payments for individual customers. TeamUp also manages registrations and and deals with late cancellations. The customer care has been absolutely first class! Cons Certain aspects could be a little more intuitive. It is a little tricky for a customer to register on behalf of someone else. There is a 'family' tab feature to do this but i think it is a little unclear from the customer's point of view how this tool works on their profile. however I can set this up for a customer.The price each month is a bit of a commitment, but for me it s worth it if it frees up my admin time. Review Source CW Carly W. Fitness instructor & business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Happy customer since 2017" November 15, 2022 5.0 Fantastic. Good customer service, good value, great features. I’m a very happy customer! Pros Ease, variety of things it can do, taking my small business to the next level with high powered software Cons Sometimes it’s tricky to find things but it’s by far the most intuitive booking system I’ve used in comparison to similar products Reason for choosing TeamUp Ease, customer service and support Review Source LC Lucy C. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Great site! " November 23, 2022 5.0 Great Pros I love this software, it allows me to schedule multiple fitness classes and keep track of payments and class attendances easily. Cons I find it difficult to view it as a customer, to see what their experience is like. Occasionally people find signing up to classes difficult. Sometimes I try to send people a link to get to the page they want to get to but it doesn't work because I'm on a business account. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing TeamUp I was recommended this, the price was great, it had all the functions I needed. Review Source LT Lucy T. Pilates Business Owner and Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "The best booking system!" November 22, 2022 5.0 I used TeamUp before the pandemic but I was so glad that I already had everything in place when Covid happened. TeamUp was without a doubt the best system to be using during that challenging time: the way they quickly integrated Zoom meant I wasn't manually sending out Zoom links to members. They also sent regular updates with helpful tips and ways to keep my business running. Pros The customer service is second to none and the members find it easy to use. Cons Sometimes setting things up is challenging but the team are always on hand to help and test things! Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp Lots of recommendations Review Source SD Sophie D. Managing Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Bootcamp " November 15, 2022 5.0 Really great, super helpful when I have any questions. Pros Super simple, free app for members and they can book and cancel on their end. Dashboard is easy and I can change things on the back end. Cons Wish there was a push notification to the app and not just the mass email - incase of class changes etc Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing TeamUp Cheaper Switched from [Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/) Old membership platform was terrible, always missing members and actions weren’t done so I lost money Review Source JB Joe B. Gym Owner / Personal Trainer Professional Training & Coaching Used the software for: Less than 6 months ### "TeamUp - Completely Changed My Business " April 14, 2022 5.0 From Setup, Day To Day Use & Customer Support. Everything Has Just Been A+ Pros The Simplicity Of Use And All The Key Features To Really Help Track And Progress My Business Further. Cons Honestly, Nothing At All. Extremely Happy. Reason for choosing TeamUp After The Trial Period And Contact With Customer Support, I Knew This Was The Product I Was 100% Going To Use & Stick With. Review Source LE Lara E. CEO Education Management Used the software for: 2+ years ### "Good Membership Management and Payment software although does not fully suit our businss" January 3, 2023 4.0 It has been a good "off the shelf" piece of software for us since we cannot afford to build a custom made software Pros Managing customer memberships and payments Cons It is only really for fitness - not set-up for our business - could easily be adapted for parent-child class management in my view. Also useful for fitness I guess would be better tracking of free trial classes and conversion rates. Review Source MD Mari D. Company owner Health, Wellness and Fitness Used the software for: 2+ years ### "Teamup is in the heart of our business" April 5, 2022 5.0 Exceptional service and support Pros Once everything is set up, it pretty much runs the business Cons I feel teamup introduces new features regularly Reason for choosing TeamUp Im a Franchise, so this comes from the owner Review Source JW Jayne W. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use, customers love it" November 18, 2022 5.0 Excellent, solves all the problems highlighted above Pros Our customers love Teamup, especially the app. It is quick and easy for them to book onto classes. From the business owner perspective it is quick to set up memberships, track class attendance and you are notified if a payment fails. It is easy to keep ontop of everything. We only offer a few classes/week but for the ease this software creates and the time saved not chasing money etc we are very happy with Teamup. Finally, the customer service team are super helpful if you have any problems and need to call them. Cons It's a little pricey compared to some of its contenders, especially if you only do a few classes/week. Review Source MB Myles B. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fosse Way CrossFit" April 19, 2022 5.0 Great over the last 6 years. Pros Easy to use and very clear. Many features available and I’m sure I do not use it to its full potential. Cons I would like an option to activate a late cancel fee for members who late cancel a class, the system should charge then a pre determined fee. We use boxmate alongside team up. Ideally one software should do everything in one package rather than two different interfaces. Reason for choosing TeamUp I had used mindbody at a previous facility and it was rubbish. Both mindbidy and Wodify were American based so getting help was a hassle due to time difference Review Source JS Joshua S. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Wouldnt Have Grown Our Business Without TeamUp" November 15, 2022 5.0 Very good, the new features over the past few years has massively helped us grow our business Pros The ease of use for our members, the way you can analyze business metrics. Cons It would be great if it was easier to amend membership pauses Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp Better value and easier to use for members Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) GoTeam Up was much cheaper and simpler to use. Review Source MM Mafalda M. owner / director Health, Wellness and Fitness Used the software for: 2+ years ### "Very easy to work with. Practical and customer support is really good." December 2, 2022 4.0 Saves time and keeps all data organised in one place. Pros It makes it very easy to track and control student's bookings, keep track of everyone's class passes and integrate with different payment systems so that it all syncs and works automatically without us having to do too much customer support. Cons Could be great if it could integrate mb way, a Portuguese payment system.And have more options / details / ways to customise the integration with zoom. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing TeamUp hotpod yoga integration Review Source BC Bryan C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Membership Software" November 22, 2022 5.0 Fantastic product that was very easy to use. Pros Easy to set up and use.Easy for members to book in.Lots of reporting and business management options. Cons There was nothing I directly didn't like, but there were just a few features I would have liked that were not available. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: 2+ years ### "Great for a small team" September 22, 2022 5.0 Pros We use TeamUp for a shared calendar for our small business. It's easy to see all employees schedules, book appointments, and manage vacation days Cons I wish there was more integration with Google Calendar, or better options to protect the calendar behind a login. Other than that, no complaints at all Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Review Source AF Anne F. Director Sports Used the software for: 2+ years ### "Been good to us for year" November 24, 2022 4.0 Have really enjoyed their product and has worked for us for a few years now Pros Affordable and customer service is good being able to get hold of someone on the phone that you can talk to that day. Cons Few of the features and wording. As always we all want a few of our own processes Reason for choosing TeamUp Yes Review Source ST Si T. Wellness Manager Health, Wellness and Fitness Used the software for: 2+ years ### "A great tool for managing a fitness business" April 8, 2022 5.0 It has removed the human element and error from the booking process. It means that payments are taken with no user input and no chasing required, it also means that late cancels are charged and no difficult conversations have to be had with clients. It very quickly pays for itself in that regard. Pros As a personal training company, TeamUp was a game changer. Versus all the other products that I trialled, this was the simplest to use, easiest to set up and much more cost effective than the other systems. The support is great too. I cannot recommend this highly enough. Cons In the earlier days when there was less functionality, it was more of a problem but now its fine. Possibly the aesthetics could be improved if I am being pedantic. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Wodify](https://www.capterra.com/p/159663/Wodify/)[Fisikal](https://www.capterra.com/p/146151/Fisikal/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ClubRight](https://www.capterra.com/p/160550/Club-Right/) Reason for choosing TeamUp On balance it was the best product. Review Source VW Vanessa W. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Ease of Use" November 29, 2022 5.0 Kind and caring. Pros It is intuitive and effective. Very easy to use. Cons Nothing the software is simple and easy to use. Alternatives considered [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Reason for choosing TeamUp TeamUp is easy and simple to use. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MINDBODY is TOO complicated to use. Review Source JF Johannes F. CEO Sports Used the software for: 2+ years ### "Solid tool for a CrossFit gym" November 18, 2022 4.0 Pros The product is constantly evolving and becoming a very good booking and membership software.The support is very friendly and helpful, takes maximum 48h for requests. Cons The apps for Apple or Android are unfortunately worse than the webpage that you can link on the home screen. Review Source RG Ross G. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness review" April 7, 2022 5.0 Neutral, had the costs been more reasonable my opinion and likelihood to recommend would be higher Pros Modern and user friendly. Support team transition was very good. Cons It's at the upper end of costs and not a cheap product for start up businesses. Reason for choosing TeamUp The support was much better Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Needed a more comprehensive product as the business grew Review Source GC Glenn C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Team up is our goto!" November 18, 2022 5.0 Pros Ease of use, price and support is all top notch Cons They could roll out a all in one payment option for instant payments instead of third party Alternatives considered [Quoox](https://www.capterra.com/p/205097/Quoox/) Reason for choosing TeamUp Quoox is bloated Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Because Mindbody is awful and expensive Review Source TC Tony C. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Perfect For A Gym Studio" November 18, 2022 5.0 I’ve loved it and it’s helped my business grow without any issues. Pros The transition process was taken away from me which made it far easier and saved me a bunch of time. Cons Some more detailed reports from an attendance point of view would be good. Review Source FB Fay B. Pilates instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Has been great for my members" November 29, 2022 4.0 Generally good but not as good as I’d hoped. Pros I got TeamUp earlier this year to replace another much cheaper product that my members really struggled with. While the initial set involved more work (the on demand area took a while as I had to manually add all of my video links), I’m much happier with my members’ experience, ease of use and fewer queries to me. Cons I’d like more flexibility around customer reporting/views, being able to send more links to e.g. PARQs, more granularity on client journeys and contact (i.e. more flexibility and functionality around email and ideally the ability to send texts too). Reason for choosing TeamUp Recommended by peers Switched from [Gymcatch](https://www.capterra.com/p/189291/Gymcatch/) User friendliness for customers Review Source JP James P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Membership made easy" April 5, 2022 5.0 We love teamup and that is why it is coming up to 5 years using the system. We have hardly any problems getting new members using it which is essential in our field. Pros It is so clear and easy to use. The integration with stripe or gocardless is a huge positive for us. Cons Reports can sometimes be hard work. It does what we want it to but can sometimes be complicated to find what we are after. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing TeamUp Ease of use. Review Source SC Stephen C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Best software management for any boutique gym. " November 18, 2022 5.0 Pros Customer management is easy to use and monitor. Link with stripe and GoCardless is seamless. Constantly brining updates. Customer care team are quick to respond. Cons Client app is lacking in features but I know they’re being worked on for later down the road. Review Source SB Sam B. Gym Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "We use Team Up for our gym and its great!" April 27, 2022 5.0 It makes running a gym much easier by managing the memberships, payments, calendar and bookings. Pros The fact that for the most part it runs itself! Once set up customers can follow a simple process of signing up and registering for classes without our input! Cons The system seems to take a bit of a long winded approach to certain edits for example changing class times. Alternatives considered [NEST Student Management System](https://www.capterra.com/p/131177/NEST-Student-Management-System/) Reason for choosing TeamUp Price and ease of use. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.