# Page 6 | TeamUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is TeamUp the right Pilates Studio solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150357/Teamup/reviews --- TeamUp 4.8 (341) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 6 - Reviews of TeamUp ## Showing most helpful reviews Showing 126-150 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jane M. Pilates teacher Health, Wellness and Fitness Used the software for: 2+ years ### "A powerful and user friendly client management system" April 7, 2022 5.0 I've had a very positive experience with TeamUp. The customer service is great and the Pros TeamUp allows clients to create their own accounts, file their own enrolment forms and manage their own classes - taking a lot of the administrative burden away from the business owner. No more chasing payments or making mistakes! I believe that the facility for clients to set up a direct debit and create a recurring reservation for their preferred class helps with client retention and results! Cons There is relatively limited personalisation of the class schedule, meaning that the calendar doesn't look seamless on my website. Review Source RC Richard C. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Saves Time and Removes Stress" November 3, 2019 5.0 Wonderful, I love it, a real game changer. Pros Wonderful, I love it, a real game changer. "It makes life so much easier for the management team, the fitness instructors and the members, and it saves us time (and money) and removes stress x" Cons If a customer unregisters themselves from classes they do not show up on the slipping away report. On occasion this means that members can slip through the net(and end up leaving) and we have been unaware they havent been in as they dont show up on reports.(as they are constantly unregistering themselves, and not showing up on late cancellations or no shows reports). If we could have an option for "dormant" members, who are paying but not coming in and are unregistering, that would be the final piece in the puzzle for me. I was shown a way i could do this by tech support but it involved lots of spreadsheets and messing around, and a manual check almost. Thanks Reason for choosing TeamUp Recommendation by the rep. Review Source AA Amy A. Studio Owner Performing Arts Used the software for: Less than 6 months ### "Perfect for removing the admin out of your business" November 30, 2022 5.0 Great - the customer service is 10/10 Pros Integrations available - I use this software to not only hold all my membership information centrally along with let students purchase & pay for classes but it also integrates with my accountancy software, my mailing list software so everything is easy to manage Cons It is expensive compared to a lot of other alternatives out there Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing TeamUp Again, integration benefits Switched from [Gymcatch](https://www.capterra.com/p/189291/Gymcatch/) Gymcatch was 'clunky' & not very easy to integrate with other platforms Review Source DO David O. Director Health, Wellness and Fitness Used the software for: 2+ years ### "TeamUp is the business!" November 30, 2022 5.0 It's been brilliant! Pros It's just easy. Never slows down, never any bugs, never any issues and the support is second to none. It just makes a gym owners life easy. Cons One TINY thing for me which is to filter certain elements. I.E: Not to have inactive clients birthdays show up on our dashboard. Review Source JG Jimmy G. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Simply the best!" April 8, 2022 5.0 All the takes I needed to to was covered and was simple to set up. Pros Team up is simple to use for the administrator and for our members. I set it up once which took about 1 days work and that work has rewarded us for over 2 years now. Daily I do a quick report check and with jsut that work I manage our whole membership database. Cons The only thing I would like to see added is a direct link to our e-mail marketing softwear mailchimp. Reason for choosing TeamUp Because the support was in the UK and it looked modern and simple. Review Source RD Richard D. Proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "A Company that Cares" April 5, 2022 4.0 We have a saying in coaching " Athletes don't care what you know as long as they know you care" This is the feeling I get from TeamUp I feel like a valued customer and they care about helping my business Pros It's very straightforward to use, in the fitness industry were not overly keen on spending time on computers or software, it needs to be functional and straightforward Cons To be fair we don't use the product to its fullest abilities, so don't really have much insight into any downsides Review Source pM philip M. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The Best Small Group Coaching Platform for booking and arranging clients" April 5, 2022 5.0 It’s been an invaluable piece of software for our business to keep track of clients and allow them to book in with ease as well as managing memberships. Pros It’s ease of use - the functionality is second to none Cons None whatsoever - the tool itself doesn’t need anything as everything it’s advertised is available. Review Source KW Karleigh W. Fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Customer service " November 15, 2022 4.0 Overall nice experience Pros I like that it handles payments for me and the customer service is fab here you guys responded so quickly and always go out to your way to make Instructuctive videos etc Cons The way clients payments go through and that it says “direct debit” for one off payments Review Source LV Lorraine V. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Check this out! " November 18, 2022 5.0 It takes away the headache of booking classes for members as they do it al themselves via an app. Pros Clean interface, easy to use and at hand supportive team. Cons Sometimes restrictive on reporting although the team is aware and takes on board our comments and suggestions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) It was too complicated. Review Source SF Stuart F. Gym Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Very good gym management software" November 15, 2022 4.0 Very good. Having tried a few of the alternatives over the years, this is far and away the best Pros It's features - comprehensive and does everything I need Cons Some of the features are a little hard to find/work out how to use them well Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Features missing from Mindbody that I wanted to use Review Source Sarah M. Fitness and Yoga Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Manage client payments and create membership" December 1, 2022 5.0 Great Pros Easy automated client payments and integration with Zoom Cons Rearranging the reports on the dashboard sot the main stat I use shows first Reason for choosing TeamUp A referral Review Source PE Peter E. Owner of Hotpod Yoga Morpeth Sports Used the software for: 6-12 months ### "Teamup feedback- first year user" April 7, 2022 4.0 Most of the time the software delivers what we need quick and easily Pros Once set up the ease of adjustment and also the dashboard to see everyday transactions//bookings Cons Lack of flexibility in targeted/professional looking emails and sometimes formatting issues with content into the website. Issues with the app not working Review Source AW Adrian W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Invaluable" April 5, 2022 5.0 I use Teamup EVERY DAY, without it my business simply wouldn't function. Pros The payment system is seamless and the booking system incorporating waiting lists just makes it completely hands off for me Cons Sometimes if people have used Teamup with another CrossFit gym, it can get a little mixed up. Reason for choosing TeamUp It was UK based Review Source MI Marie I. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "We love Team Up" April 6, 2022 5.0 Great customer service Pros So easy to set up and cost a lot les than other software we had Cons I would like to send personalised and individual emails/text Reason for choosing TeamUp Best Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cheaper and easier to use Review Source VR Verified Reviewer Pilates instructor/ physio Health, Wellness and Fitness Used the software for: 1-2 years ### "Pilates Studio" November 15, 2022 5.0 Good . Helped a lot Pros Takes away all the need for direct contact with clients when booking into classes etc, and allows payment Cons Sometimes clients find it difficult to navigate, and it defaults to a cash payment and doesn't allow return to pay by card. Reason for choosing TeamUp Straightforward and recommended by others. Not cheapest but it works. Review Source aS abigail S. MD Health, Wellness and Fitness Used the software for: 2+ years ### "great system to use" April 5, 2022 5.0 brilliant - the team are aways on hand to help Pros Team up is simple and easy to use. the team are always on hand to help with any issues Cons some features i used often have been taken away. Reason for choosing TeamUp the team were really helpful in getting the system system started. Review Source SJ Stevie J. Owner/Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Great dashboard" November 18, 2022 5.0 It is like having a another member of staff making all the bookings and handling the admin. Pros Dashboard is great. Integration with existing website was simple. Team support is class. Cons It is a little bit more clunky from a customer perspective but MBO is far more expensive. Also staff use is limited. I would like monthly reports sent to me with Revenue/ Memberships/ Customers for review. Reason for choosing TeamUp Scaled payments depending on numbers of customers using system. Review Source aC ana C. Director Hospitality Used the software for: 2+ years ### "Brilliant software " November 15, 2022 5.0 Brilliant Pros It’s a second pair of hands that doesn’t get tired Cons Be great if we could have mobile notifications option for up to minute info sharing Review Source PC Patrizia C. UX designer Performing Arts Used the software for: Less than 6 months ### "Perfect for a Movement Studio" December 29, 2022 4.0 The experience was very good from the implementation to the introduction in our studio, if fits perfectly our needs as Movement studio, and our students love that is so easy to book and buy memberships Pros The adaptability for our type of business, customization and ease to use and implement. Very intuitive also for administration and teachers Cons Very little customizable interface features for the look and feel of the business. The app could be more complete (but the basics are covered) Alternatives considered [Baluu](https://www.capterra.com/p/248256/baluu/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing TeamUp Functionality, customer support and affordability Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Squirt didn’t fit our needs Review Source HP Hayley P. Company owner Health, Wellness and Fitness Used the software for: 2+ years ### "Use Team up to make life easier " May 10, 2019 5.0 Overall, I spend less time at my computer but with the same results, my clients are happy and find the online booking system easy to use and I feel confident knowing that as a customer, I can voice any concerns I may have without fear of judgement and the team will work hard to guide me the best way to resolve them. Pros Team Up is an amazing piece of software which has given me more free time to spend with family and friends which I can enjoy, knowing that the day to day management of my business is in safe hands :) It’s easy to use and one thing that really stands out for me is that the customer support is outstanding! Cons To be honest, the team are so open to listening and learning from their customers that any minor issue which may crop is sorted very quickly. Equally, any suggestions I have had on how the system could be improved has be addressed and actioned so at present, everything is great :) Review Source SD Sam D. Crossfit Gym owner Professional Training & Coaching Used the software for: 2+ years ### "Meets all of our needs " November 18, 2022 5.0 We have used this software for 5 years. I’m not actively looking for anything else - so it serves my needs! Pros I like being able to open my dashboard and everything I need (and more) is there. I can use it from my phone whilst standing on the gym floor Cons I would like push alerts weekly for those slipping away and also able to identify those who cancel out and don’t attend. This would allow me more easily for focus on member retention Review Source BN Brian N. Gym owner Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommended " November 18, 2022 5.0 More time for coaching Pros Everything about this software makes your life easier Cons Have no problem with anything about the software Review Source ER Emma R. Studio Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "TeamUp makes my life easier" April 7, 2022 5.0 TeamUp was easy to set up and staff were very helpful. My clients like it and find it easy to use. Pros Prior to starting with TeamUp I spent a lot of time managing bookings and now clients can manage their own Cons Since starting with TeamUp my payments through GoCardless take longer to come through which affects my cash flow Reason for choosing TeamUp It was recommended to me and it suits my business model Review Source DA Diane A. Pilates teacher Health, Wellness and Fitness Used the software for: 2+ years ### "A fantastic software " April 7, 2022 5.0 I am grateful to Team up what it has allowed me to achieve. I am not sure how I managed before! Pros Team up has allowed to move my business to a different level. It has enable me to introduce sophisticated memberships and keep track of attendance etc. It has moved the membership management onto the client freeing time for myself Cons Some clients love it, some find it clunky... Review Source JD Jennifer D. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "TeamUp" November 23, 2022 5.0 Great Pros We have been using teamup for several years now. They are always making improvements and we are happy with their system. Any issues we email over and they are always quick to respond. Cons We’ve had a couple of issues with putting memberships on hold and understanding the payment process. But they helped us a long the way and we are sorted. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.