Domotz

Domotz PRO

5 / 5 5 reviews

Who Uses This Software?

This product is targeted to those that provide remote/digital tech support including: - systems integrators - home automation installers - hardware manufacturers - help desks - service providers


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About Domotz PRO

The network monitoring and remote tech support software for delivering remote maintenance and IT services. Network Monitoring: Auto inventory and monitoring of all IP devices Network and Device Down Alerts Network Diagnostics: Internet Health, Speed Tests, Packet Tests Remote Desktop Remote Device Access (supports: https, https, RDP, VNC, SSH and Telnet connection) Mobile (iPhone/Android) and Web Apps Remote Power Management Dashboard: view multiple client sites, easily service issues


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Domotz PRO Features

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Domotz PRO Reviews Recently Reviewed!

Best network tool!

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Remote connection and alerts

Overall: Discovered few months ago, you can easily review your network architecture, manage it and monitor in real time with alerts and connect to your device remotely.

Once you start using Domotz for monitoring your customer networks and devices, you cannot go back!

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. That¿s it!
Domotz also has an app so I can access all my Domotz agents/customer networks anytime, from anywhere, which runs perfectly on my iPhone.
I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer¿s important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone!
Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don¿t always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup), remember what PDU and port that device is connected to, or access to file with that customer network topology, then access to the PDU and cycle that port. That was extremely difficult to be done out of my office, now I can do in few clicks from my iPhone!
Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet.
Domotz is the software of choice for integrators. They offer a significant free trial of 90 days, which makes the software well worth giving a try!
Overall, I highly recommend Domotz for monitoring and remote support.

Great Software and very easy to use quickly

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fantastic software for its small cost with very handy features for home users as well as installation companies like myself. You will not be disappointed with how simple it is to get your devices all being monitored from one app.

Remote support

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Domotz is a network monitoring and remote support tool. The interface is really user friendly and you can choose which devices you want to monitor closely by setting up alerts. The remote access feature is good, which enables me to access devices and computer remotely. The remote power functionality is also really great, because I can reboot devices from remote. I like that Domotz offers a free trial before committing to the service and afterward the subscription is super affordable at only a few dollars a month. If you are helping someone with an IT issue remotely, Domotz is definitely the affordable software to do it with. I also like that the systems can be downloaded for free on an inexpensive Raspberry Pi, so I don¿t need to purchase any additional hardware.

Network tool

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Using Domotz I can easily monitor the status of my Office network and Home devices. The software is really helpful to ensure that all technology is consistently working properly and as it should be. I really like the RDP protocol which gives me access to all my home/office PC¿s remotely, which is convenient as I often travel. The system has really helped me solve problems on my network remotely. Great support team too!

Gianluca