# ScreenMeet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ScreenMeet Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/150365/ScreenMeet --- # ScreenMeet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScreenMeet ## What is ScreenMeet? ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies ## What is ScreenMeet used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScreenMeet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://screenmeet.com&name=ScreenMeet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScreenMeet 4.7 (9) VS. [4.7 (1,395)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $480 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (11,608) Value For Money 4.3 (7) Value For Money 4.7 (8,209) Customer Service 4.7 (7) Customer Service 4.6 (7,501) ## ScreenMeet alternatives Highest Rated [4.7 (24,089)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150365/ScreenMeet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Screen Sharing Digitally share screen view with others Session Recording Record active support and chat sessions for auditing and training ScreenMeet 8 features Access client's system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Digitally share screen view with others Record active support and chat sessions for auditing and training Transfer a support session to another team member Connect with meeting participants remotely over video Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.3 (7) Free Trial Basic $79.00 Flat Rate,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(6) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TL Tristan L. Sales Computer Software ### "Quality Screen Sharing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2021 Positive, would recommend as one of the top tier screen sharing programs with the best value being it is easy for invitees to use. Pros The training and use of the platform when it was new to me was simple and easy, plenty of the standard features you are looking for in a simple screen share. Best is that it is easy to use for clients not familiar with it. Cons Outside of whatever the cost is (unknown) it certainly delivered the value I was looking for. Still just a piece of the puzzle with so many companies utilizing different softwares, it does not replace the need to use screen meet as your sole provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MI Melanie I. Business Development Internet ### "Very reliable !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 Pros Very reliable, and easy to use. Never had any issues with people joining my meetings or me joining others. Cons I don’t think there are any cons. I would maybe like if the links were a number and not a name. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Darcey W. Workflow Specialist Computer Software ### "Simple to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 17, 2019 With the option to not download a program it is easier to set up for our clients. Pros Easy to use as the user does not need to download anything. Cons Sometimes the customer and I are unable to connect through ScreenMeet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Tech Support Computer Hardware ### "remote support session made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 1, 2019 We change from another application, this is more easy to use, don't need be ran with admin privileges, It can be recorded and saved in the report. Pros If the customer didn't run the app with admin rights, no problem! just send an admin privileges request. You can send command directly without the CMD window You can transfer files in both directions Easy to create a session Cons This application is embedded to Salesforce (in our case), sometimes it lost connection, you must update the page (F5) and reconnect o retry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tanner M. Onboarding Account Manager Retail ### "Nice to show people " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2019 Pros I love being able to show my customers what I am talking about which makes it very easy to make the conversation quick and we both know what is going on. Cons Sometimes it is hard to log which customer I talked with but other than that it is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Sara O. Secretary Accounting ### "Overpriced!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 23, 2019 Pros It's amazingly fast and help interacting with client much better. Cons Loved everything about it besides for what it costs. I think it's overpriced Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Mike F. Senior Regional Consulting Manager Telecommunications ### "Simple way to screen share" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 2, 2018 I would consider paying for this product when the need to screen share comes up. I don't have a large need for it but it was very user friendly. Pros User interface is easy to follow and find menus. I saw a demo of this and I likes the simplicity of it. Cons Not much as of now, my colleague uses this software and loves it for demonstrations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chris B. ### "Easiest mobile screen sharing solution on the market." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2017 Been using this product for a few months and have been very impressed with how easy it is to use. Clients have been very impressed with our capabilities to share mobile apps from anywhere to any device. This has really cut down on our time for documentation as well since we can throw up the app in a browser and record/capture features without taking screenshots, sending photos, etc. Highly recommend! Pros Easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2017 Glad it's working so well for you, Chris. BL Ben L. CEO Telecommunications ### "The Best way to screen share from PC/MAC or mobile to any device! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2016 It just works. No hassle to start, no hassle to join. The simplicity and ease of use are a game changer. Pros Ease of use, does the job Cons Not fancy, simple yet powerful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150365/ScreenMeet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)