--- title: "ScreenMeet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScreenMeet Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/150365/ScreenMeet/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # ScreenMeet Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScreenMeet ## What is ScreenMeet? ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies ## What is ScreenMeet used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScreenMeet?[Manage this product listing](https://www.g2.com/products/screenmeet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScreenMeet 4.7 (9) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.7 (11,629) Value For Money 4.3 (7) Value For Money 4.8 (8,227) Customer Service 4.7 (7) Customer Service 4.6 (7,520) ## ScreenMeet alternatives [4.7 (737)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (291)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,903)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (66)](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150365/ScreenMeet/alternatives/) ## FAQs about ScreenMeet Overview ### What company size and specific industries is ScreenMeet built for? ScreenMeet is designed for SaaS companies, e-commerce businesses, app developers, handset manufacturers, and wireless carriers. The vendor description does not specify company size, so the product appears aimed at organizations in these sectors rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of ScreenMeet? ScreenMeet offers remote access/control, screen sharing, and video conferencing for live support sessions, along with real-time chat for text communication. Core session management features include session recording and session transfer, while diagnostic tools and file sharing support troubleshooting and document exchange during customer or internal interactions. Getting Started and Support ### What training and onboarding options does ScreenMeet offer? ScreenMeet provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs with a trainer, while documentation offers written reference material for self-paced learning, step-by-step instructions, and later review of product details. Getting Started and Support ### What customer support options does ScreenMeet offer? ScreenMeet provides 24/7 live rep support and chat. These channels give users direct access to help at any time, with chat suited to quick questions and live reps available for more detailed issues. No reviewer feedback is available here to describe support quality or response speed. ## Features AI summary Based on 6,446 Remote Support reviews Not all Remote Support tools cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) ScreenMeet supports **Remote Access/Control**, which gives support teams a direct way to troubleshoot user devices in real time. However, it does not include **Access Controls/Permissions** or **Unattended Access**. Instead, it offers **Screen Sharing** (**46%**), a related capability that still helps teams view user issues and guide troubleshooting sessions. Together, these features help businesses resolve problems faster, improve support interactions, and give teams a clearer view into customer device issues. Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Screen Sharing Digitally share screen view with others Session Recording Record active support and chat sessions for auditing and training ScreenMeet 8 features ### All Features - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.3 (7) Free Trial Basic $79.00 Flat Rate,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful TS Tech Support Tech Support Used the software for: Less than 1 year ### "remote support session made easy" 5.0 September 3, 2019 We change from another application, this is more easy to use, don't need be ran with admin privileges, It can be recorded and saved in the report. Pros If the customer didn't run the app with admin rights, no problem! just send an admin privileges request. You can send command directly without the CMD window You can transfer files in both directions Easy to create a session Cons This application is embedded to Salesforce (in our case), sometimes it lost connection, you must update the page (F5) and reconnect o retry. Tristan L. Sales Used the software for: 3-5 years ### "Quality Screen Sharing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 31, 2021 Positive, would recommend as one of the top tier screen sharing programs with the best value being it is easy for invitees to use. Pros The training and use of the platform when it was new to me was simple and easy, plenty of the standard features you are looking for in a simple screen share. Best is that it is easy to use for clients not familiar with it. Cons Outside of whatever the cost is (unknown) it certainly delivered the value I was looking for. Still just a piece of the puzzle with so many companies utilizing different softwares, it does not replace the need to use screen meet as your sole provider. ScreenMeet .. CEO Used the software for: 1-3 years ### "The Best way to screen share from PC/MAC or mobile to any device! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2016 It just works. No hassle to start, no hassle to join. The simplicity and ease of use are a game changer. Pros Ease of use, does the job Cons Not fancy, simple yet powerful. WS Workflow Specialist Workflow Specialist Used the software for: 1-3 years ### "Simple to Use" 4.0 December 20, 2019 With the option to not download a program it is easier to set up for our clients. Pros Easy to use as the user does not need to download anything. Cons Sometimes the customer and I are unable to connect through ScreenMeet. BD Business Development Business Development Used the software for: Less than 1 year ### "Very reliable !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2019 Pros Very reliable, and easy to use. Never had any issues with people joining my meetings or me joining others. Cons I don’t think there are any cons. I would maybe like if the links were a number and not a name. RE Reviewer ### "Easiest mobile screen sharing solution on the market." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 Been using this product for a few months and have been very impressed with how easy it is to use. Clients have been very impressed with our capabilities to share mobile apps from anywhere to any device. This has really cut down on our time for documentation as well since we can throw up the app in a browser and record/capture features without taking screenshots, sending photos, etc. Highly recommend! Pros Easy to use SE Secretary Secretary Used the software for: I used a free trial ### "Overpriced!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 24, 2019 Pros It's amazingly fast and help interacting with client much better. Cons Loved everything about it besides for what it costs. I think it's overpriced SR Senior Regional Consulting Manager Senior Regional Consulting Manager Used the software for: I used a free trial ### "Simple way to screen share" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 3, 2018 I would consider paying for this product when the need to screen share comes up. I don't have a large need for it but it was very user friendly. Pros User interface is easy to follow and find menus. I saw a demo of this and I likes the simplicity of it. Cons Not much as of now, my colleague uses this software and loves it for demonstrations. [View all Reviews](https://www.capterra.com/p/150365/ScreenMeet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.