# ScreenMeet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ScreenMeet the right Remote Support solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150365/ScreenMeet/reviews

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ScreenMeet

4.7 (9)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ScreenMeet

Ease of use

4.7

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TM

Tanner M.  
Onboarding Account Manager  
Retail  
Used the software for: 6-12 months

### "Nice to show people "

May 14, 2019

5.0

Pros

I love being able to show my customers what I am talking about which makes it very easy to make the conversation quick and we both know what is going on.

Cons

Sometimes it is hard to log which customer I talked with but other than that it is good.

Review Source

VR

Verified Reviewer  
Tech Support  
Computer Hardware  
Used the software for: Less than 6 months

### "remote support session made easy"

September 1, 2019

5.0

We change from another application, this is more easy to use, don't need be ran with admin privileges, It can be recorded and saved in the report.

Pros

If the customer didn't run the app with admin rights, no problem! just send an admin privileges request. You can send command directly without the CMD window You can transfer files in both directions Easy to create a session

Cons

This application is embedded to Salesforce (in our case), sometimes it lost connection, you must update the page (F5) and reconnect o retry.

Review Source

TL

Tristan L.  
Sales  
Computer Software  
Used the software for: 2+ years

### "Quality Screen Sharing"

March 30, 2021

4.0

Positive, would recommend as one of the top tier screen sharing programs with the best value being it is easy for invitees to use.

Pros

The training and use of the platform when it was new to me was simple and easy, plenty of the standard features you are looking for in a simple screen share. Best is that it is easy to use for clients not familiar with it.

Cons

Outside of whatever the cost is (unknown) it certainly delivered the value I was looking for. Still just a piece of the puzzle with so many companies utilizing different softwares, it does not replace the need to use screen meet as your sole provider.

Review Source

BL

Ben L.  
CEO  
Telecommunications  
Used the software for: 1-2 years

### "The Best way to screen share from PC/MAC or mobile to any device! "

September 22, 2016

5.0

It just works. No hassle to start, no hassle to join. The simplicity and ease of use are a game changer.

Pros

Ease of use, does the job

Cons

Not fancy, simple yet powerful.

Review Source

DW

Darcey W.  
Workflow Specialist  
Computer Software  
Used the software for: 1-2 years

### "Simple to Use"

December 17, 2019

4.0

With the option to not download a program it is easier to set up for our clients.

Pros

Easy to use as the user does not need to download anything.

Cons

Sometimes the customer and I are unable to connect through ScreenMeet.

Review Source

MI

Melanie I.  
Business Development  
Internet  
Used the software for: 6-12 months

### "Very reliable !!"

December 17, 2019

5.0

Pros

Very reliable, and easy to use. Never had any issues with people joining my meetings or me joining others.

Cons

I don’t think there are any cons. I would maybe like if the links were a number and not a name.

Review Source

CB

Chris B.  
  
  
Used the software for:

### "Easiest mobile screen sharing solution on the market."

January 16, 2017

5.0

Been using this product for a few months and have been very impressed with how easy it is to use. Clients have been very impressed with our capabilities to share mobile apps from anywhere to any device. This has really cut down on our time for documentation as well since we can throw up the app in a browser and record/capture features without taking screenshots, sending photos, etc. Highly recommend!

Pros

Easy to use

Review Source

Response from ScreenMeet

January 16, 2017

Glad it's working so well for you, Chris.

SO

Sara O.  
Secretary  
Accounting  
Used the software for: I used a free trial

### "Overpriced!"

April 23, 2019

5.0

Pros

It's amazingly fast and help interacting with client much better.

Cons

Loved everything about it besides for what it costs. I think it's overpriced

Review Source

MF

Mike F.  
Senior Regional Consulting Manager  
Telecommunications  
Used the software for: I used a free trial

### "Simple way to screen share"

October 2, 2018

4.0

I would consider paying for this product when the need to screen share comes up. I don't have a large need for it but it was very user friendly.

Pros

User interface is easy to follow and find menus. I saw a demo of this and I likes the simplicity of it.

Cons

Not much as of now, my colleague uses this software and loves it for demonstrations.

Review Source

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