# Hexfit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hexfit the right Personal Trainer solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150393/Hexfit/reviews

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Hexfit

4.6 (125)

[View alternatives](https://www.capterra.com/p/150393/Hexfit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Reviews of Hexfit

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“I can have everything on one app, keeping my client's information organized and sharing it with them easily.“

March 29, 2026

MS

Malvina S

physioMedical Practice, Self-employedUsed the software for: Less than 6 months.

“Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships.“

March 29, 2024

NA

Nathaniel A

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Software is good for building exercise programs quickly for clients to use and send for them at home“

June 11, 2025

CF

Camélie F

Personal trainerSports, Self-employedUsed the software for: Less than 6 months.

“That the agenda is not flexible and that it is not possible to add availability DAY by DAY“

March 24, 2023

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“The app developers are quickly available when I need help.“

March 29, 2026

MS

Malvina S

physioMedical Practice, Self-employedUsed the software for: Less than 6 months.

“The cost is very high.“

March 29, 2024

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“I liked the variety of exercises and the professionalism.“

March 29, 2026

MB

Margaret B

Proprietor Health, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Clients having trouble setting up an account“

August 9, 2021

## Showing most helpful reviews

Showing 1-25 of 125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thierry T.  
Personal Trainer and Ceo  
Sports  
Used the software for: 6-12 months

### "A french Personal trainer "

April 29, 2024

5.0

Pros

The large library of exercises, the maturity of the software, the responsiveness of the team.

Cons

There should be a more obvious classification of exercises by brand of machines

Review Source

AB

Anna B.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Try it, you won't look back!"

March 29, 2026

5.0

Wonderful app that supports me as a healthcare professional. Many features are available. Very responsive team. HexFit Lab is an incredible addition that keeps our practice on top of technological progress.

Pros

I liked the variety of exercises and the professionalism. It truly makes my kinesiology job easier. I can have everything on one app, keeping my client's information organized and sharing it with them easily. The app developers are quickly available when I need help.

Cons

The nutrition side needs development. When making nutrition plans, some basic foods are missing, and it would be nice to create meal alternatives within the same program. Also, for my online business, it would be nice for the client to be able to upload pictures and videos into the documents I ask them to fill. It is an expensive app if you want unlimited clients.

Switched from

[Fitlog](https://www.capterra.com/p/210082/Fitlog/)

Smaller exercise bank, especially for mobility and stretching.

Review Source

LB

Lindsay B.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "HexFit for Kinesiology"

February 12, 2021

3.0

Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.

Pros

Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.

Cons

The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

DP

Daria P.  
DP  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

October 23, 2024

4.0

Overall I am happy and will continue using for the exercise purposes

Pros

I like the ease of the exercise library. I usually write my workouts on paper (because I overthink it) and then transfer to an actual program. All exercise are there. My clients like the ease of the app.

Cons

Nutrition portion of the app. It's somewhat difficult creating meal plan and I find the portions inaccurate

Switched from

[Everfit](https://www.capterra.com/p/202837/Everfit/)

Didn't care for everfit. Didn't like the layout.

Review Source

CC

Catalina C.  
Dueña  
Sports  
Used the software for: 6-12 months

### "Excelent experience of use"

September 28, 2024

4.0

Excelent, facility of the use, my clients like so much

Pros

The variety of exercises, the facility for operating

Cons

Take some time to charge a big list of exercises

Switched from

[Harbiz](https://www.capterra.com/p/201790/DudyFit/)

Harbiz don't make the time circuit, so I prefer Hexfit

Review Source

WDM

Washington Davi M.  
Trainer  
Sports  
Used the software for: Less than 6 months

### "Great App I love it"

September 11, 2024

5.0

It’s incredible but it’s missing an app for coach’s too instead the internet page…

Pros

How easy to use and great exercises it has!

Cons

It should have an app for trainers too!

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing Hexfit

It still an option if gets better for trainers and users

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Was difficult to use and I found Hexfit easier

Review Source

Response from Hexfit

September 16, 2024

Hi, thank you for the comments. We are always happy to receive a 5/5 for overall quality! We will continue to improve ourselves.

MS

Malvina S.  
physio  
Medical Practice  
Used the software for: Less than 6 months

### "Great app for Personal Trainers!"

March 29, 2024

5.0

No complaints other then the price and a few glitches with the app. (When clients use it.) Otherwise, it has never disappointed me.

Pros

Fully customizable programs, ease of use and all-in-one platform to simplify training clients in a professional way. It's really a very powerful tool.

Cons

The cost is very high. Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships. You are forcing trainers to cater to people who are better off financially. There should be a discount offered to healthcare practitioners who are trying to help everyone-young/old/students/disabled. It would be easy to prove by showing our license. There are apps that are even free (Telehab) but currently do not offer customizable video uploads so this is the only reason so far keeping me on Hexfit.

Alternatives considered

[TeleHab](https://www.capterra.com/p/207551/TeleHab/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Hexfit

only the ability to save time and upload my own videos

Review Source

LD

Lawrence D.  
Personnal trainer  
Sports  
Used the software for: Less than 6 months

### "Hexfit : my main LOVE in virtual/local training-follow-up with my clients"

September 6, 2021

5.0

Really good overall, the support team is great.

Pros

Easy to use, fast in program design, great support team.

Cons

Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!! Sharing the periodization with the clients.

Alternatives considered

[Fitlog](https://www.capterra.com/p/210082/Fitlog/)

Reason for choosing Hexfit

Already tested the product by the past with Nautilus+ and needed the nutrition tool...

Switched from

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Not enough options on TrainHeroic and way too much time to create programs compared to Hexfit. More tools on Hexfit too and the support team is great.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

SM

Susie M.  
Coach & Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pivoting in a Virtual World during the Pandemic"

March 3, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.

Pros

That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.

Cons

We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

Reason for choosing Hexfit

Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

VL

Vanessa L.  
Owner, Master Trainer, Perinatal Expert  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great app and platform!"

January 13, 2025

5.0

I enjoy the app and platform, and my clients are able to use it with very little questions.

Pros

Hexfit is user friendly and makes it easy to create workout plans for my clients. With the enormous number of exercises to choose from, I always find what I am looking for. The AI tools are a great add on for inspiration and for interaction with my clients.

Cons

Don’t think there is anything I dislike.

Review Source

AB

Allan B.  
Chef - Coach  
Sports  
Used the software for: Less than 6 months

### "Movea Coaching"

August 4, 2025

3.0

Je suis content globalement. Je préfèrerais que les semaines et les variations de charges soient clairement visualisable selon les semaines, la "sélection automatique" de la semaine selon le choix de l'utilisateur, n'est pour moi pas idéal.

Pros

Banque d'exercices larges, mais uniquement avec le rajout de 10.-/mois. Le système de choix, modififaction des exo, copies, remplacement est très pratique.

Cons

Dommage de devoir rajouter de frais pour la banque d'exo. Je souhaiterais pouvoir d'avantage créer, modifier et enregistrer des modèles de séances et non de programme. C'est handicapant d'être limiter par le passage via programme, par exemple si une compétition ou un match se cale au milieu on ne peut pas programmer correctement la période.

Alternatives considered

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Reason for choosing Hexfit

Tarif de base attractif... mais déçu par les qq manques d'accès qui me serait util mais uniquement destiné au manadger de salle.

Switched from

[Phydeo](https://www.capterra.com/p/142940/Phydeo/)

App Myonline coach / Total Coaching : Manque de développement, app laissée à l'abandon, beug intempestif.

Review Source

MM

Miguel M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ventajas y desventajas de usar Hexfit"

April 27, 2026

5.0

Super buena plataforma muy buena atencion de la parte de soporte, siempre resuelven mis dudas. 9/10 de puntuación le doy a la app

Pros

La facilidad de hacer programas y crear nuevos clientes, facilidad de uso de la app, facilidad de referir a otros

Cons

Que no pueda programar sesiones de running y bicicleta, como su competidor training peaks, entonces eso seria lo unico

Alternatives considered

[Arlo Training Management Software](https://www.capterra.com/p/141006/Arlo-Training-Event-Software/)

Reason for choosing Hexfit

Me lo recomendo un amigo y vi la facilidad de uso

Review Source

EM

Edwin M.  
Coach sportif - Préparateur physique  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Un incontournable pour le suivi en ligne"

April 16, 2025

4.0

Content d'avoir souscris à cette application. Je vois chaque jour à quel point le logiciel est performant.

Pros

Accompagnement efficace, beaucoup de possibilité que ce soit sur les forfaits proposé par Hexfit ou pour toutes les actions possible en terme d'accompagnement, de périodisation, d'organisation, de tests et d'optimisation des séances.

Cons

Beaucoup d'information au vu de tous ce qui est proposer par Hexfit. Peut être difficile de prendre en main l'application que ce soit pour le coach/préparateur physique ou le client. Il faut un bon moment d'adaptation est prise en main au départ.

Alternatives considered

[GymFlow](https://www.capterra.com/p/212091/GymFlow/)

Reason for choosing Hexfit

Gymkee (non GymFlow) : Pas assez axé sur la préparation physique (test, périodisation, spécificité des séances et suivis)

Switched from

[AZEOO](https://www.capterra.com/p/240458/AZEOO/)

Application axé sur le coaching fitness et non la préparation physique.

Review Source

ME

Ma E.  
Coach  
Sports  
Used the software for: Less than 6 months

### "Je recommande !"

April 8, 2025

5.0

Très satisfaite! La programmation est simple et permet de gagner beaucoup de temps !

Pros

L'application est très simple d'utilisation pour le coach qui peut programmer de manière évolutive sur plusieurs semaines. La base d'exercices est très fournie, avec des vidéos qualitatives et la possibilité de rajouter des exercices de manière très simple. Le suivi des pratiquants est simple aussi avec une alerte chaque fois qu'une séance est terminée et un récap qui est reçu via l'application. Service client au top et très réactif ! Les pratiquants peuvent également contacter directement l'assistance contrairement à d'autres applis.

Cons

Quelques bugs d'affichage chez certains clients.

Alternatives considered

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Reason for choosing Hexfit

Le prix trop élevé, malgré des fonctionnalités qui m'intéressaient tel que la possibilité pour le pratiquant d'envoyer des vidéos via les commentaires laissés sur chaque exercice.

Switched from

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

Très difficile de créer des programmes évolutifs sur plusieurs semaines.

Review Source

EC

Elias C.  
Entrenador  
Sports  
Used the software for: Less than 6 months

### "Iron Tiger gym "

May 4, 2026

5.0

Realmente muy buena experiencia, buen funcionamiento y me ha permitido mejorar el servicio que entregó a mis clientes

Pros

Lo fácil que es trabajar en la aplicación. Está muy bien estructurada para que sea simplemente subir datos.

Cons

Hay cosa mínimas, pero que podrían mejorar, quizás que como entrenador pueda ingresar a mi perfil por medio de la aplicación

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Para mejorar el servicio que entregó a mis clientes

Review Source

SV

Sarah V.  
Cheffe d'entreprise  
Sports  
Used the software for: Less than 6 months

### "Très bonne application"

July 9, 2025

4.0

J'aime la réactivité et la sympathie des Hexperts, la grande bibliothèque d'exercices ainsi que la possibilité d'en ajouter facilement.

Pros

J'aime la multitude d'exercices proposés par Hexfit et la réactivité des équipes lorsque j'ai des questions ou des remarques.

Cons

J'ai parfois des bugs d'affichage et je dois donc recommencer toute la gestion du planning de mes clientes.

Switched from

[Gymcatch](https://www.capterra.com/p/189291/Gymcatch/)

Plus d'expérience pour Hexfit que pour Gymkee

Review Source

dN

daniel N.  
Encargado  
Entertainment  
Used the software for: Less than 6 months

### "Buenq experiencia"

October 8, 2025

5.0

Fue una muy buena experiencia utilizar la aplicación, me gustó mucho. La interfaz es muy amigable y fácil de usar, la cual facilita su navegación. Quedé muy contento con la fluidez de la app y con las opciones que ofrece. En resumen, la recomendaría sin dudarlo.

Pros

La aplicación es realmente útil para simplificar tareas cotidianas. Me parece excelente que se haya diseñado con una interfaz intuitiva y fácil de usar. Agradezco la dedicación que se empleó para crear esta plataforma tan eficiente. Además, es notable cómo se adapta a las necesidades de los usuarios. En general, es una aplicación muy buena.

Cons

Es comprensible que a veces la ejecución de ciertos ejercicios represente un desafío. Sin embargo, es normal experimentar dificultades al aprender nuevas habilidades, lo cual es parte del proceso. Sería beneficioso considerar la posibilidad de agregar elementos que puedan facilitar la comprensión y ejecución. Esto podría incluir ejemplos prácticos o guías paso a paso para una mejor asimilación.

Review Source

DF

Delphine F.  
Coach Sportif experte en tranformation physique  
Sports  
Used the software for: Less than 6 months

### "Un logiciel intuitif et un gain de temps considérable"

June 10, 2025

5.0

Vraiment satisfaite, ce logiciel m'aide énormément pour coacher et me fait gagner beaucoup de temps. Je peux rajouter beaucoup de clients et leur envoyer d'office des évaluations et des tests. Je recommande !

Pros

Très ergonome autant pour les coachs que pour les clients, il est simple d'utilisation. La bibliothèque d'exercice permet de créer énormément de combinaisons de trainings facilement. La possibilité de rajouter des liens vers youtube ou de créer des exercices est vraiment intéressante.

Cons

Le nom des exercices est parfois peu intuitif (nom canadien au lieu du nom francais ou anglais) et donc difficile à trouver. Il serait intéressant d'avoir des exercices type "Pilates" en plus dans la base. Je trouve que la partie Nutrition est à améliorer.(pas assez intuitive, pas assez fourni)

Review Source

MR

Manon R.  
Coach sportif  
Sports  
Used the software for: Less than 6 months

### "Une application pratique et intuitive"

July 9, 2025

5.0

je l'utilise tous les jours et j'en suis très satisfaite. il est très facile de rechercher des exercices ou même d'en créer. les espaces d'échange avec les clients sont supers

Pros

je gagne un temps fou dans la préparation de mes séances, l'application est intuitive pour mes clients

Cons

honnêtement rien, je n'ai pas encore tout exploré, mais aux vues de mon niveau d'utilisation, je dirai que pour le moment tout est fluide et cohérent

Review Source

DC

Daniel C.  
Entrenador  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excelente, 100% recomendado"

May 21, 2025

5.0

Da mucha versatilidad para crear programas de todo tipo, tanto de musculación como de circuitos y retos entre grupos

Pros

Que es superfácil y sencillo, usar y puedes gestionar muy fácil a tus clientes, tanto para los programos de entrenamiento como de alimentacion

Cons

Lo tiene todo, no tengo quejas de la app, ya que permite tener muchos clientes y una buena gestion de los mismos

Switched from

[Harbiz](https://www.capterra.com/p/201790/DudyFit/)

Por que aca no tengo limite de clientes.

Review Source

SZ

SABRINA Z.  
Educatrice sportive  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Un des meilleurs logiciels mais avec encore des améliorations à apporter"

December 15, 2024

4.0

C'est un des logiciels les plus complets que j'ai testé mais il manque pour moi un effort esthétique de l'application et du logiciel. L'expérience utilisateur et client sont à améliorer selon moi. Je recommande mais il faut le temps de se faire la main.

Pros

La quantité de données présentes (tests, questionnaires), la variété des exercices, l'utilisation de l'IA, la facilité de prise en main sur les programmes

Cons

De manière générale un effort serait appréciée sur l'interface, ce n'est pas très "beau" si je puis dire et du coup peu intuitif sur certains aspects. Trop de données parfois difficilement maitrisable. Les courbes de données issues notamment des montres connectées sont difficiles à analyser et la présentation des graphiques est peu agréable à lire. La planification est difficile à mettre en place avec les objectifs et les données. Les clients / athlètes ne peuvent pas adapter en sélectionnant un autre exercice quand ils n'ont pas la possibilité d'effectuer celui programmé.

Review Source

MC

Martine C.  
Certified Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Practical software for much of your needs!"

February 4, 2020

4.0

Customer service is really great and are always available to receive your questions! I appreciate that a lot!

Pros

What I love about this software is the thousands of exercises available to us for training programs. It's super easy to find exercises, modify its instructions, and also the language. I also love that you can upload your own documents, create forms, and track clients' progress.

Cons

The app isn't quite easy to download and access for my clients. There seems to be a glitch. Also, modifying the programs takes a few steps.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

RS

Robyn S.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Customer Service is great, clients like to have everything all is one place. "

May 17, 2018

4.0

My clients enjoy seeing their exercise together. The groups are also helpful for group classes.

Pros

There are lots of functions and exercises. I like that I can make reports and customize those reports as well.

Cons

I don't like how I can't edit the name of an exercise when making a program but have to do it in the exercise bank.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

MM

Mark M.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Help us a ton overseing our trainers"

September 13, 2018

5.0

Pros

Easy to use , support is good , lot of features.

Cons

I can't seem to use all the features and teach all my clients on how to use it.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

MB

Margaret B.  
Proprietor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good product"

August 9, 2021

5.0

I am very satisfied with the product

Pros

The exercise library & amount of content.

Cons

Navigating through the exercise bank, a little clitchy. Clients having trouble setting up an account Need some more common exercises with different equipment

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

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