---
title: "Hexfit Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Hexfit the right Personal Trainer solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/150393/Hexfit/reviews/"
page_type: "reviews"
language: "en"
---

Hexfit

4.6 (129)

[View alternatives](https://www.capterra.com/p/150393/Hexfit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Hexfit

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“I can have everything on one app, keeping my client's information organized and sharing it with them easily.“

March 29, 2026

MS

Malvina S

physioMedical Practice, Self-employedUsed the software for: Less than 6 months.

“Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships.“

March 29, 2024

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“The app developers are quickly available when I need help.“

March 29, 2026

CF

Camélie F

Personal trainerSports, Self-employedUsed the software for: Less than 6 months.

“That the agenda is not flexible and that it is not possible to add availability DAY by DAY“

March 24, 2023

AB

Anna B

KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“I liked the variety of exercises and the professionalism.“

March 29, 2026

MS

Malvina S

physioMedical Practice, Self-employedUsed the software for: Less than 6 months.

“The cost is very high.“

March 29, 2024

NA

Nathaniel A

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Software is good for building exercise programs quickly for clients to use and send for them at home“

June 11, 2025

MB

Margaret B

Proprietor Health, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Clients having trouble setting up an account“

August 9, 2021

## Showing most helpful reviews

Showing 1-25 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thierry T.  
Personal Trainer and Ceo  
Sports  
Used the software for: 6-12 months

### "A french Personal trainer "

April 29, 2024

5.0

Pros

The large library of exercises, the maturity of the software, the responsiveness of the team.

Cons

There should be a more obvious classification of exercises by brand of machines

Review Source

AB

Anna B.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Try it, you won't look back!"

March 29, 2026

5.0

Wonderful app that supports me as a healthcare professional. Many features are available. Very responsive team. HexFit Lab is an incredible addition that keeps our practice on top of technological progress.

Pros

I liked the variety of exercises and the professionalism. It truly makes my kinesiology job easier. I can have everything on one app, keeping my client's information organized and sharing it with them easily. The app developers are quickly available when I need help.

Cons

The nutrition side needs development. When making nutrition plans, some basic foods are missing, and it would be nice to create meal alternatives within the same program. Also, for my online business, it would be nice for the client to be able to upload pictures and videos into the documents I ask them to fill. It is an expensive app if you want unlimited clients.

Review Source

LB

Lindsay B.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "HexFit for Kinesiology"

February 12, 2021

3.0

Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.

Pros

Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.

Cons

The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

DP

Daria P.  
DP  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

October 23, 2024

4.0

Overall I am happy and will continue using for the exercise purposes

Pros

I like the ease of the exercise library. I usually write my workouts on paper (because I overthink it) and then transfer to an actual program. All exercise are there. My clients like the ease of the app.

Cons

Nutrition portion of the app. It's somewhat difficult creating meal plan and I find the portions inaccurate

Switched from

[Everfit](https://www.capterra.com/p/202837/Everfit/)

Didn't care for everfit. Didn't like the layout.

Review Source

CC

Catalina C.  
Dueña  
Sports  
Used the software for: 6-12 months

### "Excelent experience of use"

September 28, 2024

4.0

Excelent, facility of the use, my clients like so much

Pros

The variety of exercises, the facility for operating

Cons

Take some time to charge a big list of exercises

Switched from

[Harbiz](https://www.capterra.com/p/201790/DudyFit/)

Harbiz don't make the time circuit, so I prefer Hexfit

Review Source

MS

Malvina S.  
physio  
Medical Practice  
Used the software for: Less than 6 months

### "Great app for Personal Trainers!"

March 29, 2024

5.0

No complaints other then the price and a few glitches with the app. (When clients use it.) Otherwise, it has never disappointed me.

Pros

Fully customizable programs, ease of use and all-in-one platform to simplify training clients in a professional way. It's really a very powerful tool.

Cons

The cost is very high. Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships. You are forcing trainers to cater to people who are better off financially. There should be a discount offered to healthcare practitioners who are trying to help everyone-young/old/students/disabled. It would be easy to prove by showing our license. There are apps that are even free (Telehab) but currently do not offer customizable video uploads so this is the only reason so far keeping me on Hexfit.

Alternatives considered

[TeleHab](https://www.capterra.com/p/207551/TeleHab/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Hexfit

only the ability to save time and upload my own videos

Review Source

LD

Lawrence D.  
Personnal trainer  
Sports  
Used the software for: Less than 6 months

### "Hexfit : my main LOVE in virtual/local training-follow-up with my clients"

September 6, 2021

5.0

Really good overall, the support team is great.

Pros

Easy to use, fast in program design, great support team.

Cons

Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!! Sharing the periodization with the clients.

Reason for choosing Hexfit

Already tested the product by the past with Nautilus+ and needed the nutrition tool...

Switched from

[TrainHeroic](https://www.capterra.com/p/202308/TrainHeroic/)

Not enough options on TrainHeroic and way too much time to create programs compared to Hexfit. More tools on Hexfit too and the support team is great.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

WDM

Washington Davi M.  
Trainer  
Sports  
Used the software for: Less than 6 months

### "Great App I love it"

September 11, 2024

5.0

It’s incredible but it’s missing an app for coach’s too instead the internet page…

Pros

How easy to use and great exercises it has!

Cons

It should have an app for trainers too!

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing Hexfit

It still an option if gets better for trainers and users

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Was difficult to use and I found Hexfit easier

Review Source

Response from Hexfit

September 16, 2024

Hi, thank you for the comments. We are always happy to receive a 5/5 for overall quality! We will continue to improve ourselves.

SM

Susie M.  
Coach & Business Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pivoting in a Virtual World during the Pandemic"

March 3, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.

Pros

That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.

Cons

We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.

Alternatives considered

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)

Reason for choosing Hexfit

Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

Daniel D.  
Operations Officer, Personal Trainer, Group Fitness Instructor, PowerWatts Coach, Indoor Cycling  
Sports  
Used the software for: 6-12 months

### "AMAZING ressource for exercises, lacking in layouts customizations for programs"

October 11, 2018

5.0

Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.

Pros

\-Many exercises -Top customer service -Requesting new exercises is an easy and fast process (>36h) -Quick software when searching for exercises -Simple UI -I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day

Cons

\-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them. -Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises. -No phone app to create programs

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

AB

Allan B.  
Chef - Coach  
Sports  
Used the software for: Less than 6 months

### "Movea Coaching"

August 4, 2025

3.0

Je suis content globalement. Je préfèrerais que les semaines et les variations de charges soient clairement visualisable selon les semaines, la "sélection automatique" de la semaine selon le choix de l'utilisateur, n'est pour moi pas idéal.

Pros

Banque d'exercices larges, mais uniquement avec le rajout de 10.-/mois. Le système de choix, modififaction des exo, copies, remplacement est très pratique.

Cons

Dommage de devoir rajouter de frais pour la banque d'exo. Je souhaiterais pouvoir d'avantage créer, modifier et enregistrer des modèles de séances et non de programme. C'est handicapant d'être limiter par le passage via programme, par exemple si une compétition ou un match se cale au milieu on ne peut pas programmer correctement la période.

Alternatives considered

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Reason for choosing Hexfit

Tarif de base attractif... mais déçu par les qq manques d'accès qui me serait util mais uniquement destiné au manadger de salle.

Switched from

[Phydeo](https://www.capterra.com/p/142940/Phydeo/)

App Myonline coach / Total Coaching : Manque de développement, app laissée à l'abandon, beug intempestif.

Review Source

YL

Yann L.  
Educateur sportif  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pas de mensonge que de l'efficacité."

March 17, 2026

5.0

Complètement satisfait du logiciel pour l'offre dédié, peut être une évolution vers le pro plus tard.

Pros

Le fait que tout soit centralisé, l'ergonomie simple de mise en place et de compréhension ainsi que l'application de tests.

Cons

Le coté alimentation moins efficace que Promeal plan, sur le coté prise en charge, questionnaire, recettes, liste de courses...

Alternatives considered

[Ekklo](https://www.capterra.com/p/10033990/Ekklo/)

Reason for choosing Hexfit

La recommandation par un collègue de confiance

Switched from

[Ekklo](https://www.capterra.com/p/10033990/Ekklo/)

entreprise fermée et décevante sur la simplicité d'utilisation

Review Source

EC

Elias C.  
Entrenador  
Sports  
Used the software for: Less than 6 months

### "Iron Tiger gym "

May 4, 2026

5.0

Realmente muy buena experiencia, buen funcionamiento y me ha permitido mejorar el servicio que entregó a mis clientes

Pros

Lo fácil que es trabajar en la aplicación. Está muy bien estructurada para que sea simplemente subir datos.

Cons

Hay cosa mínimas, pero que podrían mejorar, quizás que como entrenador pueda ingresar a mi perfil por medio de la aplicación

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Para mejorar el servicio que entregó a mis clientes

Review Source

AB

Alexandre B.  
Head coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Un super outil, très complet!"

March 3, 2025

5.0

Très agréable de pouvoir personnalisé la majorité des données et documents. Un grand plus pour les clients qui sont mieux suivis et qui ont un retour optimal de leurs professionnels. Aussi, un énorme merci à l'équipe pour leur patience et leur temps durant cette période de mise en place : ils sont disponibles et très réactifs.

Pros

Un outil de travail complet qui optimise le suivi client, sous tous ses aspects! Tout est centralisé ce qui rend l'outil complet et pratique.

Cons

La prise en main n'est pas évidente, mais c'est pour le mieux donc ça vaut le coup de prendre le temps pour s'y habituer.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Reason for choosing Hexfit

L'utilisation en français, la personnalisation et le suivi client.

Review Source

VR

Vicente R.  
entrenador  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Critica a mejora "

June 24, 2025

4.0

Lo seguiría usando por mis clientes estas satisfechos y yo como usuario también, aun no se me abre la oportunidad de tener mas pero si lo hago solicitaria el servicio para mas clientes

Pros

Es buena app, en ocasiones se traba un poco o se me desaparece el ejercicio seleccionado pero es buena.

Cons

Creo que debería de tener mas actualizado los videos de ejemplo de cada ejercicio y revisar alguno que están mal ejecutados

Switched from

[Stack Team App](https://www.capterra.com/p/172000/Team-App/)

es mejor esta app, es menos exigente en cuanto a los pagos y el servicio a cliente no es hostigoso

Review Source

jP

jonathan P.  
Préparateur physique  
Sports  
Used the software for: Less than 6 months

### "Avis general"

June 1, 2026

4.0

Mon expérience est globalement bonne (7/10).elle pourrait être améliorée par l'ergonomie de l'application tant pour le prestataire que par le client

Pros

Ce que j'ai le plus c'est l'intuitivité tant dans la prise en main du logiciel que sa capacité a trouver les exercices et le fait de pouvoir modifier ou ajouter des exercices

Cons

J'aimerai qu'il soit possible de dupliquer plus facilement/efficacement certains paramètres d'entraînement tout en gardant d'autres dissocié.

Review Source

AM

Aurore M.  
Coach sportive et naturopathe  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Facile d'utilisation"

February 22, 2026

5.0

Merci beaucoup pour cette application, facile d'utilisation. Je suis ravie d'avoir choisi cette application. Mes clientes en sont ravies aussi.

Pros

Créer un programme, cloner les séances pour avoir une base de travail, attribuer les programmes. Très intuitif

Cons

Il est difficile parfois que le chargement du programme dans le calendrier ne marche pas. C'est un peu embêtant car je suis obligée de refaire les séances.

Review Source

SD

Sébastien D.  
Auto-entrepreneur  
Sports  
Used the software for: Less than 6 months

### "TRES BIEN HEXFIT"

May 29, 2026

5.0

je l'utilise pour le coaching à distance avec mes femmes que j'accompagne dans le renforcement et la course à pied

Pros

la centralisation des données où je peux discuter directement sur l'application avec mes clientes , avoir les retours , leur faire des challenges ...

Cons

je ne vois pas d'inconvénient sur l'application , peu être faire d'avantage pour les sports d'endurance

Review Source

LS

Luan S.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Une application à avoir quand on est coach !"

October 5, 2025

5.0

Pros

Cette application me fait gagner un temps fou dans mes coaching, la banque d'exercices est vraiment complète et on peut même en ajouter si besoin. On peut chatter avec nos coachées qui peuvent aussi laisser un commentaire pour chaque séance !

Cons

Le seul petit point négatif serait qu'il y a parfois des petits bugs, honnêtement c'est pas dérangeant étant donné que c'est très occasionnel.

Review Source

GH

Guillaume H.  
entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Avis utilisation HEXFIT"

September 3, 2025

4.0

Je suis plutôt satisfait du logiciel. J'aimerais avoir plus de données venant des appareils connectés comme le HRV et les données de sommeil.

Pros

La création des programmes de renforcement musculaire. Cela me fait gagner du temps par rapport à mon ancien fonctionnement (google sheet) et me permet de récolter les feedbacks de mes clients et d'adapter leur programme.

Cons

La partie nutrition. Prends du temps pour le client car les produits scanner ne sont pas enregistrés et demandent à être re-scanner à chaque fois. Il manque aussi des bilans hebdomadaires pour voir une vue globale de la semaine.

Review Source

JH

Johan H.  
entrenador  
Sports  
Used the software for: Less than 6 months

### " lo buscaba hace tiempo "

June 19, 2025

5.0

es una experiencia excelente , cumple con todo lo que necesito como entrenador para brindarle a mis clientes

Pros

me gusta que es un software muy completo para sacarle el máximo provecho a la actividad física y a nuestros clientes

Cons

que la plataforma stripe para algunos países aun no se puede utilizar el debito automático para los clientes

Review Source

MC

Martine C.  
Certified Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Practical software for much of your needs!"

February 4, 2020

4.0

Customer service is really great and are always available to receive your questions! I appreciate that a lot!

Pros

What I love about this software is the thousands of exercises available to us for training programs. It's super easy to find exercises, modify its instructions, and also the language. I also love that you can upload your own documents, create forms, and track clients' progress.

Cons

The app isn't quite easy to download and access for my clients. There seems to be a glitch. Also, modifying the programs takes a few steps.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

RS

Robyn S.  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Customer Service is great, clients like to have everything all is one place. "

May 17, 2018

4.0

My clients enjoy seeing their exercise together. The groups are also helpful for group classes.

Pros

There are lots of functions and exercises. I like that I can make reports and customize those reports as well.

Cons

I don't like how I can't edit the name of an exercise when making a program but have to do it in the exercise bank.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

MM

Mark M.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Help us a ton overseing our trainers"

September 13, 2018

5.0

Pros

Easy to use , support is good , lot of features.

Cons

I can't seem to use all the features and teach all my clients on how to use it.

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

MB

Margaret B.  
Proprietor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good product"

August 9, 2021

5.0

I am very satisfied with the product

Pros

The exercise library & amount of content.

Cons

Navigating through the exercise bank, a little clitchy. Clients having trouble setting up an account Need some more common exercises with different equipment

Review Source

Response from Hexfit

January 6, 2023

Thank you for your comment! :)

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