--- title: "Hexfit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hexfit the right Personal Trainer solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/150393/Hexfit/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-02" --- Hexfit 4.6 (131) [View alternatives](https://www.capterra.com/p/150393/Hexfit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 2nd, 2026 # Reviews of Hexfit Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews AB Anna B KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I can have everything on one app, keeping my client's information organized and sharing it with them easily.“ March 29, 2026 MS Malvina S physioMedical Practice, Self-employedUsed the software for: Less than 6 months. “Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships.“ March 29, 2024 NA Nathaniel A OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Software is good for building exercise programs quickly for clients to use and send for them at home“ June 11, 2025 CF Camélie F Personal trainerSports, Self-employedUsed the software for: Less than 6 months. “That the agenda is not flexible and that it is not possible to add availability DAY by DAY“ March 24, 2023 AB Anna B KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The app developers are quickly available when I need help.“ March 29, 2026 MS Malvina S physioMedical Practice, Self-employedUsed the software for: Less than 6 months. “The cost is very high.“ March 29, 2024 AB Anna B KinesiologistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I liked the variety of exercises and the professionalism.“ March 29, 2026 MB Margaret B Proprietor Health, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “Clients having trouble setting up an account“ August 9, 2021 ## Showing most helpful reviews Showing 1-25 of 131 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Gerente y entrenador personal Used the software for: Less than 1 year ### "Estupenda aplicación para la programación y control del entrenamiento" November 2, 2026 5.0 Muy satisfecho en general con la aplicación y con el soporte técnico. Los tutoriales son excelentes. Los tutores prestan atención rápida y eficaz. Pros Fácil de utilizar. Miles de imágenes y videos para desarrollar rápidamente el programa de entrenamiento. Creación de programas cómoda y eficaz. Cons Descripción de ejercicios con traducción a menudo defectuosa. Pero aún así, fácil de corregir y modificar. Review Source R Reviewer Responsabke de la cellule de réathlétisation et de préparation physique Used the software for: Less than 1 year ### "Avis Hexfit très positif " September 21, 2026 5.0 Equipe très réactive afin de répondre aux différentes interrogations liées à l'utilisation de l'outil, c'est très appréciable. Outils de création et de suivi de séances bien pensé en permanentes évolution. Pros La facilité d'utilisation, le concept, la rapidité d'utilisation. La liste déroulante du choix des exercices est facilitante. Cons La non possibilité de traduire les exercices que l'on créer soit même via l'application alors que les exercices de la base de donnée le sont facilement. Review Source R Reviewer Gérante Used the software for: Less than 1 year ### "Je recommande Hexfit ) toutes les coachs sportives ! " July 6, 2026 5.0 Ce logiciel me permet de tout regrouper et de pouvoir suivre mes clientes à distance avec précision grâce aux commentaires qu'elles peuvent me laisser après chacun de leur entrainement. J'ai pu voir l'application en direct lorsque j'ai fait une séance en présentielle avec une de mes clientes, l'application est très bien faite, le temps de récupération, les répétitions, tout est très fluide pour mes clientes, l'application leur manque une fois que notre suivi s'arrête. Je valide à 110% Hexfit. Pros Le suivi de mes clientes Le choix des exercices La qualité de l'application pour mes clientes La simplicité d'utilisation en tant que coach professionnelle Cons Je n'ai pas encore eu le temps de tout exploiter, car je ne me serre pas de la partie nutrition qui je pense doit être très pertinente également. Review Source R Reviewer Auto-entrepreneur Used the software for: Less than 1 year ### "TRES BIEN HEXFIT" June 3, 2026 5.0 je l'utilise pour le coaching à distance avec mes femmes que j'accompagne dans le renforcement et la course à pied Pros la centralisation des données où je peux discuter directement sur l'application avec mes clientes , avoir les retours , leur faire des challenges ... Cons je ne vois pas d'inconvénient sur l'application , peu être faire d'avantage pour les sports d'endurance Review Source R Reviewer Préparateur physique Used the software for: Less than 1 year ### "Avis general" June 3, 2026 4.0 Mon expérience est globalement bonne (7/10).elle pourrait être améliorée par l'ergonomie de l'application tant pour le prestataire que par le client Pros Ce que j'ai le plus c'est l'intuitivité tant dans la prise en main du logiciel que sa capacité a trouver les exercices et le fait de pouvoir modifier ou ajouter des exercices Cons J'aimerai qu'il soit possible de dupliquer plus facilement/efficacement certains paramètres d'entraînement tout en gardant d'autres dissocié. Review Source R Reviewer Entrenador Used the software for: Less than 1 year ### "Hexfit plataforma " May 18, 2026 5.0 Excelente plataforma de apoyo para mis asesorados, muy cómoda y sobretodo profesional esto le da un plus a tus personalizadas Pros Facilidad de gestionar los usuarios y sus entrenamientos, una plataforma con precios asequible para quien la desee utilizar Cons Al principio quizás pueda parecer un poco compleja de utilizar, con aparentemente muchos pasos, pero después de un tiempo mejora Review Source R Reviewer Director Used the software for: Less than 1 year ### "una buena herramienta." May 11, 2026 5.0 Al comienzo se le dificultad porque no tiene claro sus herramientas mientras tu la utilizas va aclarando las dudas y manejándola cada vez mejor. Pros la facilidad de manejar la plataforma, donde es una herramienta que le facilitad ilustrar su trabajo en entendimiento para sus clientes. Cons No todos los videos son de buena calidad, y los nombres técnicos de cada ejercicio no tiene variantes de como se conocen en diferentes países. Review Source R Reviewer Entrenador Used the software for: Less than 1 year ### "Iron Tiger gym " May 7, 2026 5.0 Realmente muy buena experiencia, buen funcionamiento y me ha permitido mejorar el servicio que entregó a mis clientes Pros Lo fácil que es trabajar en la aplicación. Está muy bien estructurada para que sea simplemente subir datos. Cons Hay cosa mínimas, pero que podrían mejorar, quizás que como entrenador pueda ingresar a mi perfil por medio de la aplicación Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Ventajas y desventajas de usar Hexfit" April 29, 2026 5.0 Super buena plataforma muy buena atencion de la parte de soporte, siempre resuelven mis dudas. 9/10 de puntuación le doy a la app Pros La facilidad de hacer programas y crear nuevos clientes, facilidad de uso de la app, facilidad de referir a otros Cons Que no pueda programar sesiones de running y bicicleta, como su competidor training peaks, entonces eso seria lo unico Review Source R Reviewer Kinesiologist Used the software for: Less than 1 year ### "Try it, you won't look back!" April 1, 2026 5.0 Wonderful app that supports me as a healthcare professional. Many features are available. Very responsive team. HexFit Lab is an incredible addition that keeps our practice on top of technological progress. Pros I liked the variety of exercises and the professionalism. It truly makes my kinesiology job easier. I can have everything on one app, keeping my client's information organized and sharing it with them easily. The app developers are quickly available when I need help. Cons The nutrition side needs development. When making nutrition plans, some basic foods are missing, and it would be nice to create meal alternatives within the same program. Also, for my online business, it would be nice for the client to be able to upload pictures and videos into the documents I ask them to fill. It is an expensive app if you want unlimited clients. Review Source R Reviewer Personal Trainer and Ceo Used the software for: Less than 1 year ### "A french Personal trainer " April 30, 2024 5.0 Pros The large library of exercises, the maturity of the software, the responsiveness of the team. Cons There should be a more obvious classification of exercises by brand of machines Review Source R Reviewer Kinesiologist Used the software for: Less than 1 year ### "HexFit for Kinesiology" February 17, 2021 3.0 Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too. Pros Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use. Cons The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit Review Source R Reviewer physio Used the software for: Less than 1 year ### "Great app for Personal Trainers!" April 1, 2024 5.0 No complaints other then the price and a few glitches with the app. (When clients use it.) Otherwise, it has never disappointed me. Pros Fully customizable programs, ease of use and all-in-one platform to simplify training clients in a professional way. It's really a very powerful tool. Cons The cost is very high. Especially if both hexfit AND stripe are taking a cut of the company profits, it is hard to pass this on to clients with the current worldwide inflation and financial hardships. You are forcing trainers to cater to people who are better off financially. There should be a discount offered to healthcare practitioners who are trying to help everyone-young/old/students/disabled. It would be easy to prove by showing our license. There are apps that are even free (Telehab) but currently do not offer customizable video uploads so this is the only reason so far keeping me on Hexfit. Review Source R Reviewer Personnal trainer Used the software for: Less than 1 year ### "Hexfit : my main LOVE in virtual/local training-follow-up with my clients" September 8, 2021 5.0 Really good overall, the support team is great. Pros Easy to use, fast in program design, great support team. Cons Video library --> YOUTUBE URL PLEASE MAKE IT HAPPENS!!!! Sharing the periodization with the clients. Review Source R Reviewer DP Used the software for: Less than 1 year ### "Easy to use" November 4, 2024 4.0 Overall I am happy and will continue using for the exercise purposes Pros I like the ease of the exercise library. I usually write my workouts on paper (because I overthink it) and then transfer to an actual program. All exercise are there. My clients like the ease of the app. Cons Nutrition portion of the app. It's somewhat difficult creating meal plan and I find the portions inaccurate Review Source R Reviewer Dueña Used the software for: Less than 1 year ### "Excelent experience of use" October 8, 2024 4.0 Excelent, facility of the use, my clients like so much Pros The variety of exercises, the facility for operating Cons Take some time to charge a big list of exercises Review Source R Reviewer Trainer Used the software for: Less than 1 year ### "Great App I love it" September 15, 2024 5.0 It’s incredible but it’s missing an app for coach’s too instead the internet page… Pros How easy to use and great exercises it has! Cons It should have an app for trainers too! Review Source R Reviewer Coach & Business Owner Used the software for: Less than 1 year ### "Pivoting in a Virtual World during the Pandemic" March 8, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021. Pros That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators. Cons We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators. Review Source R Reviewer Operations Officer, Personal Trainer, Group Fitness Instructor, PowerWatts Coach, Indoor Cycling Used the software for: Less than 1 year ### "AMAZING ressource for exercises, lacking in layouts customizations for programs" October 16, 2018 5.0 Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion. Pros \-Many exercises -Top customer service -Requesting new exercises is an easy and fast process (>36h) -Quick software when searching for exercises -Simple UI -I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day Cons \-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them. -Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises. -No phone app to create programs Review Source R Reviewer Educateur sportif Used the software for: Less than 1 year ### "Pas de mensonge que de l'efficacité." March 18, 2026 5.0 Complètement satisfait du logiciel pour l'offre dédié, peut être une évolution vers le pro plus tard. Pros Le fait que tout soit centralisé, l'ergonomie simple de mise en place et de compréhension ainsi que l'application de tests. Cons Le coté alimentation moins efficace que Promeal plan, sur le coté prise en charge, questionnaire, recettes, liste de courses... Review Source R Reviewer Dirigeant Used the software for: Less than 1 year ### "Plutôt pas mal mais …" November 18, 2025 4.0 Je l’utilise pour la réservation des créneaux dans ma salle de sport privée. C est plutôt pas mal j’aime bien mais il y a encore beaucoup de travail à faire dessus Pros L’interface assez facile à Utiliser , pas mal d’options (coaching à distance car il y a pas mal d’exos dans la bibliothèque) Cons Pas mal de bugs au niveau de la réservation , les clients ne voient pas souvent leurs créneaux ou certains créneaux Review Source R Reviewer gerente Used the software for: Less than 1 year ### "Más formación" May 15, 2025 4.0 DE momento llevo poco tiempo a rasgos generales nos esta costando un poco adaptarnos por la cantidad de clietnes que tenemos. Pero lo veo fácil de usar a la hora de cambiar ejercicios y adaptarlos al cliente. TAmbien lo positivo es que se queda todo registraso Pros Que caben muchos clientes y el poder generar plantillas. El historial de ejercicios. Los grñaficos. Loc ejercicios que hay y la posibidad de añadir propios. Cons Al crear los empleados que tenga que pasarlos manualmente a ese empleado cada cliente. Poder tener unos videos más actuales explicando todo. Algun tipo de formación. Review Source R Reviewer Head coach Used the software for: Less than 1 year ### "Un super outil, très complet!" March 4, 2025 5.0 Très agréable de pouvoir personnalisé la majorité des données et documents. Un grand plus pour les clients qui sont mieux suivis et qui ont un retour optimal de leurs professionnels. Aussi, un énorme merci à l'équipe pour leur patience et leur temps durant cette période de mise en place : ils sont disponibles et très réactifs. Pros Un outil de travail complet qui optimise le suivi client, sous tous ses aspects! Tout est centralisé ce qui rend l'outil complet et pratique. Cons La prise en main n'est pas évidente, mais c'est pour le mieux donc ça vaut le coup de prendre le temps pour s'y habituer. Review Source R Reviewer Tecnico Used the software for: Less than 1 year ### "DEBÍ HABERLA CONTRATADO ANTES" February 10, 2026 5.0 Mi experiencia es muy grata. Valorar el acompañamiento por parte del equipo técnico desde el minuto 1 y la versatilidad. Pros Al principio tenías mis dudas en la implementación de una HEXFIT con mis grupos de entrenamientos, venía de la experiencia de otras APP y había fracasado. Con HEXFIT ha sido todo un GRAN ÉXITO. Mis alumnos interactúan fácilmente, reciben sus planes y pueden y hacer un seguimiento de sus avances. EL EQUIPO TÉCNICO esta constantemente pendiente de tí y de ayudarte. Cada poco tiempo te mandan mensajes con predisposición a ayudarte si así lo necesitas. Yo estoy particularmente ENCANTADO Cons En un principio solo puedo poner como pega que se me hace insuficiente la biblioteca de 1080 ejercicios diferentes, pero no obstante tiene la gran ventaja que puedes subir tus propios vídeos u otros que veas en YouTube y tenerlos siempre disponibles en tu biblioteca Review Source R Reviewer Coach sportive et naturopathe Used the software for: Less than 1 year ### "Facile d'utilisation" February 24, 2026 5.0 Merci beaucoup pour cette application, facile d'utilisation. Je suis ravie d'avoir choisi cette application. Mes clientes en sont ravies aussi. Pros Créer un programme, cloner les séances pour avoir une base de travail, attribuer les programmes. Très intuitif Cons Il est difficile parfois que le chargement du programme dans le calendrier ne marche pas. C'est un peu embêtant car je suis obligée de refaire les séances. 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