--- title: "EMR-Bear Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EMR-Bear Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/150398/EMR-Bear/" page_type: "product" language: "en" --- # EMR-Bear Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EMR-Bear ## What is EMR-Bear? A complete, cloud-based EHR, practice management, and billing SaaS designed by and for behavioral health professionals. Features include an interactive Clinical Wizard for support in diagnosing and treatment planning, searchable ICD-10 library of codes and their descriptions, integrated, HIPAA-compliant Tele-Health portal, e-prescriptions, automated reminder texts/calls, Direct Fax from client chart, electronic EOBs and much more. Custom features for specialty services also available by design. ## What is EMR-Bear used for? [e-Prescribing](https://www.capterra.com/eprescribing-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $60 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EMR-Bear?[Manage this product listing](https://www.g2.com/products/emr-bear/claim_requests/new?auto=true) ## EMR-Bear Overview Updated September 2026 AI summary EMR-Bear offers cloud-based electronic medical records, billing, and practice management tools for small and midsize organizations. It includes charting, coding assistance, compliance tracking, patient scheduling, and a patient portal, with optional features such as claims management, insurance eligibility verification, and telemedicine. The platform is ONC-ATCB certified and supports multi-location practices and HIPAA compliance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EMR-Bear 4.9 (10) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $60 Flat Rate, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.3 (498) Value For Money 5.0 (3) Value For Money 4.2 (382) Customer Service 4.9 (10) Customer Service 4.2 (430) ## EMR-Bear alternatives [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.9 (1,383)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.7 (970)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## FAQs about EMR-Bear Overview ### What company size and specific industries is EMR-Bear built for? EMR-Bear is designed for behavioral health service organizations of varying sizes, including psychiatry practices, therapy providers, drug rehab centers, foster care and treatment foster care agencies, adoption services, medical transportation providers, mentoring programs, and wellness programs. Features and Usability ### What are the key features of EMR-Bear? EMR-Bear offers EMR/EHR charting, appointment scheduling, patient intake, and patient portal tools for clinical and administrative workflows. It also includes medical billing features such as claims management, claims scrubbing, code and charge entry, and insurance eligibility verification, plus e-prescribing, medication alerts, treatment planning, and compliance tracking. Getting Started and Support ### What training and onboarding options does EMR-Bear offer? EMR-Bear provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review and feature guidance. Getting Started and Support ### What customer support options does EMR-Bear offer? EMR-Bear provides 24/7 live rep support for customers who need help at any time. With no reviewer feedback available on support experiences, user satisfaction, response speed, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) EMR-Bear supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare teams protect sensitive patient information, maintain accurate and accessible records, and document care efficiently, allowing practices to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Claims Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies E-Prescribing 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically EMR-Bear 43 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Video Conferencing: Connect with meeting participants remotely over video - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $60.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Mark H. Director of Information Technology Hospital & Health Care ### "Satisfied Customer - Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 21, 2024 97% percent positive. No body is perfect! Overall IT, Support and Clinical love the product. From sales to design to training to implementation, it was all a pretty smooth process. Very easy to learn and navigate from patient first contact to discharge. Pros High degree of customization of many areas of the product. Simple software interface and easy processing flow for all areas of staff. Cloud SaaS, safe and fast. Outstanding customer support team and development. Manageable up front cost and monthly expense. Development team is always willing to assist and make improvements. Cons Some of the billing areas have given our team some significant issues. Seems like it was designed, initially, for more of a private practice agency rather than one our size or structure. It has good bones and design features, but we are still working out some issues, especially with paper statements. Certainly not a deal breaker though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kristi R. Compliance Director Mental Health Care ### "I love EMR Bear" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2024 I love this system! The support I get is excellent and responsive. You will get out of it what you put into it. If you are looking for a very simplistic system that you don't have to "think too much", this is not for you. If you want a system that you can customize and make work for your agency and include everything you need AND you are willing to learn it then look no further. EMR Bear is fantastic. Pros The customization is the best part of Bear. I can build exactly what I need to have charted. I don't have to rely on the clinicians to remember all the required information to stay in compliance. The system prompts compliance on it's own! It's a dream for anyone working in compliance. Cons I think the graphics or presentation is in need of an update. Reasons for choosing EMR-Bear Customization of the platform, supporting a local (New Mexico) company, and excellent customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Phillip D. Administrator Hospital & Health Care ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2020 Overall this has been a game changer for our business as it continues to grow. EMR Bear is extremely responsive to our questions and to suggestions for improvement, easily the best customer service I have ever experienced in a software company and especially in an EMR. Pros The incorporation of the ICD-10 and DSM-V into the software really helps with diagnosis and treatment planning The web based application means even if an employee computer fails, they can use a mobile device as a backup until we can get things fixed the built in voice dictation saves a lot of time The way clinical forms are built in sections makes it very easy to adapt to changing documentation requirements without having to completely re-engineer a new form. Cons my only complaints are very minor details, like the ability to update a series of appointments without having to delete them all and start with a new series, the color scheme for indicating when pieces of a form are finished. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Ted W. Founder and Director ### "EMR-Bear is the provider for the agency I founded as well as my therapeutic private practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 15, 2016 EMR-Bear has been an excellent service for behavioral health notes, billing, and being available for service support in all areas. They have also been willing to help with adapting the software to fit my needs. I have walked through many different software companies through different companies. I no longer am interested in searching for other software at this time as I am very happy with the product and services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brittany G. Clinical Operations Coordinator ### "Highly recommended system with excellent support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 15, 2016 For our clinicians, EMR-Bear has been easy to use - very navigable and intuitive. They appreciate the ease of completing both clinical and billing information. For our administrative staff, EMR-Bear has been wonderful. Their programmers adapted the system to meet our somewhat unusual needs and continue to make updates and improvements as our needs evolve. We have been extremely impressed with the adaptability of the system and especially with the accessibility and responsiveness of the EMR-Bear team. Any minor internal issues have always been resolved promptly, and their team has also been extremely helpful in resolving any issues that arose externally (adapting to ICD-10 and billing concerns arising from that change, etc.) Suggestions we've made to improve the "user experience" were heard, and many were quickly adopted. The system allows for a great deal of do-it-yourself customization for administrative staff that wishes to, and the support team has always been happy to assist in or take over that customization. We searched for an EMR provider for a few years before coming upon EMR-Bear, so our decision to work with them was based on extensive research and comparisons. The system meets all of our scheduling, documentation, and billing needs, and the customer service is unparalleled. We highly recommend EMR-Bear. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Donna P. Billing Specialist ### "EMR Bear" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 15, 2016 Over my years of experience and the many software I worked with I will say that EMR Bear is by far the easiest to work with. The IT Staff are very responsive to resolve issues and answering questions. I have recommended this software to others and will continue to recommended them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Leann A. ### "Overall, user friendly. Not difficult to navigate. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 13, 2016 Cons, when forms change to meet the need of the program, there is no way to delete the old forms without losing the previous work. Pros, can manipulate the forms to support program policy. More pros than cons at this point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2016 To clarify, no data is lost from completed clinical forms in EMR-Bear. Rather, they are captured with in unchangeable, permanent PDF documents in the client's chart. However, when a clinical form is retired in the system, data used in that form will not pre-populate the new clinical form put in its place. Thank you for the review! CJ Camille J. Administrative Assistant ### "Absolutely Love It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2016 Love that the system is user friendly and most importantly that the Customer Service is there immediately when you need them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brenda A. part owner ### "Software is great. It helps us stay on track and organized. You can bill and manage reports." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2016 It is easy friendly and effective to help track claims, Also good for managing a team. It's convenient to complete documents and bill from the same program. I strongly recommend this program to other. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jessica G. Office Manager ### "It is one the best emrs I have ever used. I love it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2016 You can check in patients on the frontdesk page with alot of information(lets you know what info is missing from their chart, ins info, co-pays with record of that payments and invoices that can be given to the pt., ect) , a reminder system that calls the patient and texts them of their appointments, demographic page, medication lists, diaginosis, insurance for the pt, easy to keep electronic records on, notes are easy to read and record on. Medications can be sent electronically even controlled II substances. Billing is easy to process and receive EOBs(everything can be done electronically). You can also have multiple users if you are in a group. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150398/EMR-Bear/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.