---
title: "facelift Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about facelift Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more."
source_url: "https://www.capterra.com/p/150410/facelift/"
page_type: "product"
language: "en"
---

# 

 facelift Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

facelift

## What is facelift?

Facelift is a world-leading social media marketing tool. The software helps you to manage your marketing efforts on all relevant channels centrally and efficiently by combining all components of social media management in one smart tool. Suitable for all company sizes in any location with active users in over 50 countries worldwide. Facelift enables brands, agencies, and public institutions to successfully achieve their business objectives. The tool is ISO 27001 certified.

## What is facelift used for?

[Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)

Top alternative

Featured

Overall rating

Based on 131 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

€1199

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for facelift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.facelift-bbt.com/&name=facelift)

Rating Breakdown

4.4

+−

Features4.2

Value for Money4.1

Ease of Use4.3

Customer Service4.7

Rating Breakdown

4.4

Features4.2

Value for Money4.1

Ease of Use4.3

Customer Service4.7

## facelift Reviewers Verdict

Updated August 2026

AI summary

-   Facelift is a strong choice for social media managers and marketing teams coordinating multi-channel content and collaboration.
-   Its main advantage is the highly responsive, ongoing customer support that helps teams resolve issues and adapt features to their workflows.
-   Day-to-day, it centralizes content planning, publishing, moderation, and analytics, reducing manual effort and improving team coordination.
-   Buyers may need to accept some trade-offs around image editing limitations, occasional technical issues, and relatively higher pricing.
-   It fits teams needing structured social media management and support, but may not suit those prioritizing advanced creative tools or absolute platform stability.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### facelift

4.4 (131)

VS.

[4.6 (6,102)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

€1199

Other, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (131)

Ease Of Use

4.5 (951)

Value For Money

4.1 (111)

Value For Money

4.3 (873)

Customer Service

4.7 (121)

Customer Service

4.4 (835)

## facelift alternatives

Highest Rated

[Vista Social](https://www.capterra.com/p/239366/Vista-Social/)

[4.9 (951)](https://www.capterra.com/p/239366/Vista-Social/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239366/Vista-Social/)

[Publer](https://www.capterra.com/p/177145/Publer/)

[4.8 (969)](https://www.capterra.com/p/177145/Publer/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177145/Publer/)

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,212)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

[4.4 (3,801)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Starting price

$399.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121701/HootSuite/)

[View all alternatives](https://www.capterra.com/p/150410/facelift/alternatives/)

## FAQs about facelift

Overview

### What problems does facelift solve?

facelift solves fragmented social media workflows by centralizing publishing, moderation, content planning, media assets, analytics, and approvals in one platform. It reduces manual channel switching, unclear ownership, and slow stakeholder signoff. Social media managers, marketing teams, agencies, and multi-location or international teams benefit most from its structured collaboration and visibility.

Answer based on 99 reviews

Overview

### Which roles and teams benefit most from facelift?

facelift is most used by social media managers, digital marketing teams, and communications or brand leads who need to plan, publish, and monitor content across channels. Content specialists use it to coordinate campaigns and community activity, while project and e-commerce teams rely on it for workflow visibility, collaboration, and performance tracking.

Answer based on 131 reviews

Overview

### What company size and industries is facelift built for?

facelift is designed for teams managing social media and communications, with strongest adoption among midsize businesses at 39% and Marketing and Advertising at 10%. It also serves small businesses at 31% and enterprises at 30%, with additional use in Food & Beverages and Retail, each representing 5%.

Answer based on 131 reviews

Features and Usability

### What are the key features of facelift?

facelift includes core social media management features such as multi-channel publishing, post scheduling, editorial calendar planning, and a unified moderation inbox for comments and messages. Differentiating features include customizable approval workflows, detailed role-based permissions, media library support, and reporting dashboards for campaign and performance tracking.

Answer based on 55 reviews

Integrations

### Which third-party tools and platforms does facelift integrate with?

facelift integrates with squarelovin for user-generated content collection and connects to social, analytics, and CRM platforms including Instagram, LinkedIn for Business, Meta for Business, TikTok, YouTube, Google Analytics 360, and Salesforce Starter. It also supports content and listening tools such as WordPress and Talkwalker.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on facelift?

facelift offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say nontechnical users and everyday marketers usually onboard quickly thanks to the intuitive interface, knowledge base, and explainer videos, while beginners and admins may need more self-study because the feature set is broad.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does facelift offer, and how do users rate the experience?

facelift offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, friendly, and competent, with quick answers through direct support and chat. Documentation is seen as useful, though some users still need support for complex tasks or occasional technical issues.

Answer based on 62 reviews

Features and Usability

### How well does facelift support social media planning?

facelift supports social media planning well with a clear calendar view, multi-channel scheduling, and approval workflows. Marketing teams and agencies often value the shared overview for clients and stakeholders, though some users find the setup complex at first and want easier post rescheduling, stronger mobile planning, and more editing flexibility.

Answer based on 28 reviews

Features and Usability

### How good is facelift for scheduling social media posts?

facelift makes post scheduling easy through a central publisher, calendar-based planning, templates, and multi-platform posting. Marketing teams, agencies, and users managing many accounts often like the time savings, but some workflows still require manual steps for Instagram and LinkedIn features, occasional technical issues, or limited mobile app functionality.

Answer based on 26 reviews

## Who uses facelift?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 9,378 Social Media Marketing reviews

Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities:

-   **Social Media Integration** (**51%** of reviewers rated this feature as critical)
-   **Social Promotion** (**43%**)
-   **Post Scheduling** (**44%**)

facelift supports all three features reviewers rate most important: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses connect their social channels, run promotional campaigns more effectively, and plan content in advance, allowing teams to manage outreach more efficiently and maintain a more consistent social presence.

Social Media Integration

4.7 (41)

100.00% of 41 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Social Promotion

4.7 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Market event via social media tools

Post Scheduling

4.5 (27)

85.19% of 27 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Automated Publishing

4.7 (39)

89.74% of 39 reviewers that rated this feature as important or highly important

Establish rules for automatic propagation of social media posts across one or more channels

Multi-Account Management

4.7 (28)

89.29% of 28 reviewers that rated this feature as important or highly important

Manage and post content across multiple social media accounts and platforms simultaneously

Content Management

4.4 (34)

88.24% of 34 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

facelift 118 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Advertising Management: Manage advertising space and its sales within your network or publication
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Artwork Management: Creation, approval, versioning, and distribution of visual assets and designs
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Blogs: Allows users to publish blogs on social site
- Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines
- Brand Tracking: Monitor social media posts or web that mention a particular brand
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Categorization/Grouping: Organize and group data or items based on various criteria
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Competitor Monitoring: Track activity of your competitors
- Content Discovery: Automated identification of relevant content for future sharing and reposting
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Scheduling: Plan to upload and publish specific content on social media platforms, screens etc.
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Digital Asset Management: Manage digital assets
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Image Library: Store and manage images
- Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.
- Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
- Keyword Filtering: Monitor and collect information from social media based on specific keywords
- Keyword Tracking: Track and monitor a specific set of keywords
- Lead Attribution: Identify the source channel that resulted in a new lead in the system
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Live Chat: Ability to chat online in real time
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Publish Scheduling: Control and schedule the publication of content across various channels
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Advertising: Create and manage advertising campaigns on social media networks
- Social Listening: Monitor social media sites for specific keywords
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Social Promotion: Market event via social media tools
- Social Sharing: Allows businesses to share their videos on social media.
- Storytelling: Ability to present data insights in the form of a story to the audience
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (131)

4.2

Based on 131 reviews

## Pricing

Value for money

4.1 (111)

Free Trial

[View pricing plan details](https://www.capterra.com/p/150410/facelift/pricing/)

Professional

€1,199

Other,Per Month

Business

Custom quote available

Enterprise

Custom quote available

Value for money

4.1 (111)

4.1

Based on 111 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (121)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (121)

4.7

Based on 121 reviews

## User reviews

Overall rating

4.4

Based on 131 reviews

Filter by rating

5(67)

4(56)

3(7)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Monica N.

Sales Revenue Manager

Hospitality

### "Good but not great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

August 10, 2025

Pros

Multi-Account Management. Easy to set up Social Media Promotions. Excellent activity dashboard with a lot of features.

Cons

Customer service not very helpful. Long line to get a hold with anyone. Response via email very slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jonas S.

Team Lead Digital

Recreational Facilities and Services

### "Facelift im Kino-Umfeld"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2025

Stetig verbessertes Social Tool, mit welchem wir trotz verschiedener Kanäle und Standorte ein zuverlässiges Community Management und sowie Customer Service gewährleisten können. Darüber hinaus sehr einfach und schnell zu erreichen.

Pros

Community Management über alle Kanäle und Profile die wir nutzen, sehr hilfreich bei 30 Standorten | Planung und Veröffentlichung von Postings, in Kooperation im Team | Weitreichende Möglichkeiten der Analyse um die Aktivitäten zu evaluieren

Cons

Ein direktes Posten von Instagram Stories, ohne extra selbst aktiv zu werden wäre super, ist aber vermutlich technisch einfach nicht möglich.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mariam A.

Partnermanagement

Computer & Network Security

### "Facelift überzeugt auch weiterhin mit Produktreife und vor allem mit neuen Modulen in der Pipeline"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

Freundliche Beratung von Sales bis hin zum Customer Success. Produkt hat nach kurzer Zeit überzeugt. Wir arbeiten effizienter und langfristig planbar, seit dem wir Facelift im Einsatz haben. Ich bin vom Reporting begeistert und der Anbindung an Canva

Pros

Die Produktreife und die neuen Module, die derzeit entwickelt werden. Onboarding ist top und man bekommt auf alle Fragen sofort eine Rückmeldung durch die Chat Funktion

Cons

Der Preis ist im Vergleich hoch, jedoch unlimited User sind sehr vorteilhaft.

Alternatives considered

[SocialHub](https://www.capterra.com/p/151355/SocialHub/)

Reasons for choosing facelift

Produktreife und zukünftige Module, die in der Pipeline sind

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Elisabeth H.

Social Media und Performance Marketing Manager

Motion Pictures and Film

### "Super Social Media Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 18, 2025

Super Möglichkeit alle Social Media Aktivitäten an einem Ort sinnvoll zu bündeln. Grundlegend auch eine tolle Chance mit unterschiedlichen Stakeholdern in einem Tool zu arbeiten.

Pros

Der Bereich für die organische Redaktionsplanung sowie für die Moderation aller eingehenden Nachrichten/Kommentare/Bewertungen gefallen besonders gut.

Cons

Potenziale liegen in der tiefergehenden Analyse von Sentiments, die automatisiert Emotionen erfassen und kategorisieren.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robine H.

Social Media

Insurance

### "Bewertung Facelift"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 24, 2025

Insgesamt war unsere Erfahrung mit Facelift positiv. Zwar traten gelegentlich technische Bugs auf, doch das kompetente Support-Team konnte diese in den meisten Fällen schnell beheben. Die Mitarbeitenden von Facelift als auch unsere persönliche Ansprechperson waren dabei stets hilfsbereit, zuvorkommend und freundlich.

Pros

Facelift ist ein leistungsstarkes Social Media Tool, das alle wichtigen Funktionen integriert. Besonders in den Bereichen Publishing und Community Management überzeugt es mit umfassenden und hervorragenden ausgestatteten Features.

Cons

Im Bereich Analytics fehlten uns jedoch einige wichtige Funktionen, wie beispielsweise Möglichkeiten für Benchmarking, Hashtag- oder Themen- und Markenmonitoring. Die Erstellung von individuellen Reportings ist etwas umständlich.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ramon M.

Chef de projet digital

Consumer Services

### "Je recommande Facelift "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2024

Pros

La facilité pour gérer les réseaux sociaux de l'entreprise.

Cons

Pour certaines fonctionnalités, comme statistiques, l'application n'était pas très actualisé, mais ils on fait des efforts dernièrement.

Switched from

[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)

Le prix et d'autres fonctionnalités intéressantes.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Laura H.

Specialist Corporate Communications

Medical Devices

### " Umfassendes Social Media Management mit Facelift"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 10, 2024

Das Tool erleichtert unser Social Media Management erheblich, indem es alle wichtigen Funktionen an einem Ort bündelt. Von der einfachen Planung und Veröffentlichung von Inhalten bis hin zur detaillierten Analyse bietet Facelift eine durchdachte Lösung für den gesamten Workflow.

Pros

Facelift überzeugt durch seine intuitive Benutzeroberfläche und ermöglicht es, alle Social Media Kanäle zentral und effizient zu verwalten. Besonders schätze ich die umfangreichen Analysefunktionen und das Content-Planungstool.

Cons

Auch wenn ich die Analysefunktionen sehr schätze, ist es manchmal ärgerlich, dass an der einen oder anderen Stelle immer mal wieder Bugs auftauchen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Julia B.

Marketing Manager

Building Materials

### "Änderungen sind nicht immer gut"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 30, 2024

Im Großen und Ganzen sind wir mit Facelift zufrieden. Die Änderungen der letzten Monate haben das Gesamtbild leider etwas getrübt.

Pros

Facelift ist vor allem in der Beitragsplanung sehr übersichtlich und hält alle relevanten Elemente direkt bereit. Auch bei zu großen Bildern oder zu langen Texten wird direkt hingewiesen.

Cons

Leider gibt es in letzter Zeit vermehrt Bugs und Probleme aufgrund diverser Änderungen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EB

Eter B.

Social-Media-Managerin

Online Media

### "Ein überschaubares Social-Media Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 26, 2024

Gener4ell ist das Tool sehr überschaubar und einfach zu bedienen

Pros

Übersichtlichkeit, Alles in allem Tool! Einfach zu verstehen.

Cons

Teamzuweisung, Titelbild Anpassung für die Beiträge!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LH

Lukas H.

Social Media Manager

Marketing and Advertising

### "Facelift overall much improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2024

Pros

The new design is more intuitive and visually appealing, making navigation easier. The overall experience is smoother, with better mobile optimization and faster performance. New features and customization options enhance usability, while improved analytics provide more insights. The tool also integrates more easily with other apps, simplifying workflows.

Cons

The team set up is still complicated if you manage multiple clients.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/150410/facelift/reviews/)

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