--- title: "Guardian Tracking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Guardian Tracking Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more." source_url: "https://www.capterra.com/p/150414/Guardian-Tracking/" page_type: "product" language: "en" --- # Guardian Tracking Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Guardian Tracking ## What is Guardian Tracking? Guardian Tracking currently helps over 1100 public safety organizations to ensure higher performance, create more consistent and accurate documentation, improve employee engagement and morale, and create a clear path for more empowered leaders. ## What is Guardian Tracking used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1200 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Guardian Tracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vectorsolutions.com/&name=Guardian Tracking) ## Guardian Tracking Overview Updated August 2026 AI summary Guardian Tracking is a cloud-based performance management system designed for organizations of all sizes seeking structured employee feedback and development. It includes 360-degree feedback, goal setting and tracking, ongoing performance review management, peer appraisals, and skills assessments. Optional features like employee recognition, individual development plans, and weighted performance measures support teams aiming for continuous improvement and employee engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guardian Tracking 4.4 (14) VS. [4.6 (99)](https://www.capterra.com/p/153907/BizMerlin/reviews/) Starting Price $1200 Per User, Per Year Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.7 (177) Value For Money 4.7 (10) Value For Money 4.7 (137) Customer Service 4.8 (12) Customer Service 4.8 (146) ## Guardian Tracking alternatives Highest Rated [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (228)](https://www.capterra.com/p/182965/Profit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [HiBob](https://www.capterra.com/p/156106/Hibob/) [4.6 (178)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156106/Hibob/) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (319)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) ## FAQs about Guardian Tracking Overview ### Which roles and teams benefit most from Guardian Tracking? Guardian Tracking is most used by law enforcement leaders, campus safety teams, and accreditation or training administrators who need centralized reporting and accountability. Chiefs, commanders, and lieutenants use it to monitor incidents, performance, and compliance, while administrative and IT staff support documentation workflows, records management, communications, and audit readiness. Answer based on 14 reviews Overview ### What company size and specific industries is Guardian Tracking built for? Guardian Tracking is designed for public safety organizations of all sizes, especially teams led by public safety leaders who want to support dedicated professionals with immediate feedback and positive leadership. It fits agencies and departments in emergency services, law enforcement, fire, and related public safety sectors. Features and Usability ### What are the key features of Guardian Tracking? Guardian Tracking offers performance management features such as performance review management, ongoing performance tracking, review cycle tracking, and weighted performance measures. It also includes goal management, goal setting/tracking, progress tracking, and individual development plans, plus surveys and feedback tools like anonymous feedback, self assessment, peer appraisals, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Guardian Tracking offer? Guardian Tracking provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, and documentation offers written reference materials for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Guardian Tracking offer? Guardian Tracking provides chat support for customer assistance. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user reports. ## Features AI summary Based on 3,840 Performance Management System reviews Capterra data shows that buyers of performance management systems rank the following features as their top priorities: - **Employee Management** (**45%** of reviewers rated this feature as critical) - **Performance Review Management** (**44%**) - **Employee Database** (**43%**) Guardian Tracking supports **Performance Review Management**. However, it does not include **Employee Management** or **Employee Database**. Instead, the product offers **Goal Setting/Tracking** (**37%**) and **Self Service Portal** (**36%**), which can still support day-to-day performance workflows. These features help businesses track progress against objectives and give employees direct access to their own information, helping teams stay aligned and manage performance with more consistency. Performance Review Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Goal Setting/Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Self Service Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 360 Degree Feedback 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Individual Development Plans 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals Ongoing Performance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments Guardian Tracking 29 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity/News Feed: Continuous profile-based stream of news and activity - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - Benchmarking: Compare key metrics for the business against prominent players in the industry - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. Features 4.3 (14) 4.3 Based on 14 reviews ## Pricing Value for money 4.7 (10) Basic $1,200 Per User,Per Year Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(8) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MH Michael H. Campus Saftey Security and Investigations ### "Guardian Tracking " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 6, 2021 Pros Ability to help develop growth and training among employees and students. Cons Setup and getting started is a bit of a learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MARY T. cmt Defense & Space ### "peace of mind for the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 11, 2021 Pros i love the fact that i am able to monitor my teenage daughter with this app Cons gps could be a bit better at times but no real problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Nate T. Administrative Lieutenant Law Enforcement ### "Transparent employee coaching and reviews." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 Creating a timely, transparent, reliable employee performance documentation system is what we have gained from purchasing this product. It allows employees to share and receive feedback from peers and always be able to see how they are performing. Our department has recommended this product to many agencies and we have never heard back that anyone was dissatisfied with using Guardian Tracking. Pros This product has been a one stop shop for us in tracking employee performance, their training, use of force analysis, pursuit reviews and complainants received. It is a transparent way that all involved know exactly what they are doing well and areas they can improve on. The customer service at Guardian Tracking is superior. Integration with previous system and set up was very easy. Cons One limitation has been setting small groups compared to only direct subordinates or all subordinates, as the information is too great at a larger agency. Guardian Tracking has always listened and works with you to improve their product and assist to user to meet out needs. They rectified this and you can now customize groups and a user can be part of several groups. Guardian Tracking continues to support and evolve to meet our needs and you can't say that about a lot of software companies that just seem to want more clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Andy S. Lieutenant Law Enforcement ### "Great product, great value, agency changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 This product is second to none. The product itself and the Guardian Tracking staff have been great. Pros This product is very versatile. You are able to praise employees, use it for training records and each employee always has access to their entries. What makes this product next level is the fact that it is adaptable to agencies of any size. Guardian Tracking is a CUSTOM product for your agency's mission. Cons Any cons that were there, in the beginning, ended up being pros because the Guardian Tracking staff works with you until the software is ready for your specific agency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephanie E. Assistant Accreditation Manager and Training coordinator Law Enforcement ### "Many uses just use your imagination" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 24, 2019 Pros At first glance it may seem like this is a simple program to track one thing and that's it. However you can very easily utilize this in all sorts of ways you just need creativity. Cons I wish there were more tutorials on how to use it in the creative ways instead of having to figure them out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniel B. Director of Communications & Info Tech Law Enforcement ### "It's Great" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 18, 2019 Pros It's a great way to track issues as well as notify management of "jobs well done" Cons Sightly confusing when selecting if a post should be confidential or public. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Julie R. Special Projects Administrator /Accounting and Accreditation Government Relations ### "Such a powerful tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2019 I cannot speak highly enough about the level of customer service or how pleased I have been with this software. This is one of the few softwares we use that not a single user has complained about. Worth it 100x over!!! Pros Customizability and ease of use. Incredibly user friendly and very little learning curve for end users. I love how flexible this is and how much but-in we have had, plus it helps tremendously with our accreditation efforts. Cons The initial setup can be tricky at first, BUT their people literally walk with you step by step through the whole process. My problem was thinking too big and overthinking the process instead of baby steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TO Todd O. Deputy Chief ### "Guardian Tracking is an exceptional product in which we use daily for our organization. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2018 Pros This product does exactly as stated. Customer service is phenomenal. Our department has fully embraced Guardian Tracking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Richard M. Deputy Chief Law Enforcement ### "Guardian Tracking is a great tool to help document employee performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2018 Accurate and timely documentation of employee performance. Pros Guardian Tracker is easy to use and helps tremendously when it comes time for evaluations. Supervisors appreciate the ability to easily and accurately document employee performance. They use it mostly to reinforce positive employee performance and the employee's ability to know how they are doing is a huge bonus. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Brad P. Commander ### "A great product that's widely accepted, and more importantly, used by members of our department!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 2, 2018 Pros GT is very easy to use! It's transparent, and allows every member of the department to participate by making their own entries, track their own training, and recognize fellow employees when they do things right. Having automatic purging of negative entries, and permanent retention of positive entries, has made GT a career management tool with an average 90 percent monthly participation rate by our department's members. Cons Current and inactive employee list needs to be split into two categories (minor issue). When mass entries are made, there needs to be a way to do a mass approval. The user shouldn't have to read the same entry 50 times for 50 different people (Major issue!!!). While customer support has always been fantastic, we've brought these issues up repeatedly over the last couple years without result. This has caused frustration with our administrative and supervisory staff, and as the system admin, I hear about it frequently! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150414/Guardian-Tracking/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.