# Guardian Tracking Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Guardian Tracking Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/150414/MRPeasy

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# 

 Guardian Tracking Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Guardian Tracking

## What is Guardian Tracking?

Guardian Tracking currently helps over 1100 public safety organizations to ensure higher performance, create more consistent and accurate documentation, improve employee engagement and morale, and create a clear path for more empowered leaders.

## What is Guardian Tracking used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1200

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Guardian Tracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vectorsolutions.com/&name=Guardian Tracking)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Guardian Tracking

4.4 (14)

VS.

[4.6 (175)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting Price

$1200

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (14)

Ease Of Use

4.5 (174)

Value For Money

4.7 (10)

Value For Money

4.4 (134)

Customer Service

4.8 (12)

Customer Service

4.5 (143)

## Guardian Tracking alternatives

[4.6 (157)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (63)](https://www.capterra.com/p/165423/Weekdone/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

360 Degree Feedback

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Goal Setting/Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Individual Development Plans

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Document completed by employee to assist with career and personal development to reach short term and long term goals

Ongoing Performance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Performance Review Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Self Assessment

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

An individual's evaluation of his or her own strengths, weaknesses, and skills

Guardian Tracking 29 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Continuous profile-based stream of news and activity

Allow reviewers to provide anonymous feedback to encourage honest conversations

Compare key metrics for the business against prominent players in the industry

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Tools to improve and measure employee satisfaction and involvement

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Allows managers to praise, recognize skills, and give feedback to their employees

Identify, track, and respond to negative feedback

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Allows employees to praise one another in a social network-like feed visible to the whole organization

Organize and manage the accomplishments and development of employees or performance of applications or systems

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Track accrued recognition and rewards at an individual employee level

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Gauge satisfaction and receive information for improvement and success

Assess skills, outcomes and results using preset metrics and averages

Get Advice

We can help you find the software with the features you need.

Features

4.3 (14)

4.3

Based on 14 reviews

## Pricing

Value for money

4.7 (10)

Basic

$1,200

Per User,Per Year

Value for money

4.7 (10)

4.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 14 reviews

Filter by rating

5(8)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Michael H.

Campus Saftey

Security and Investigations

### "Guardian Tracking "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 6, 2021

Pros

Ability to help develop growth and training among employees and students.

Cons

Setup and getting started is a bit of a learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MARY T.

cmt

Defense & Space

### "peace of mind for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 11, 2021

Pros

i love the fact that i am able to monitor my teenage daughter with this app

Cons

gps could be a bit better at times but no real problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NT

Nate T.

Administrative Lieutenant

Law Enforcement

### "Transparent employee coaching and reviews."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

Creating a timely, transparent, reliable employee performance documentation system is what we have gained from purchasing this product. It allows employees to share and receive feedback from peers and always be able to see how they are performing. Our department has recommended this product to many agencies and we have never heard back that anyone was dissatisfied with using Guardian Tracking.

Pros

This product has been a one stop shop for us in tracking employee performance, their training, use of force analysis, pursuit reviews and complainants received. It is a transparent way that all involved know exactly what they are doing well and areas they can improve on. The customer service at Guardian Tracking is superior. Integration with previous system and set up was very easy.

Cons

One limitation has been setting small groups compared to only direct subordinates or all subordinates, as the information is too great at a larger agency. Guardian Tracking has always listened and works with you to improve their product and assist to user to meet out needs. They rectified this and you can now customize groups and a user can be part of several groups. Guardian Tracking continues to support and evolve to meet our needs and you can't say that about a lot of software companies that just seem to want more clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andy S.

Lieutenant

Law Enforcement

### "Great product, great value, agency changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

This product is second to none. The product itself and the Guardian Tracking staff have been great.

Pros

This product is very versatile. You are able to praise employees, use it for training records and each employee always has access to their entries. What makes this product next level is the fact that it is adaptable to agencies of any size. Guardian Tracking is a CUSTOM product for your agency's mission.

Cons

Any cons that were there, in the beginning, ended up being pros because the Guardian Tracking staff works with you until the software is ready for your specific agency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephanie E.

Assistant Accreditation Manager and Training coordinator

Law Enforcement

### "Many uses just use your imagination"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2019

Pros

At first glance it may seem like this is a simple program to track one thing and that's it. However you can very easily utilize this in all sorts of ways you just need creativity.

Cons

I wish there were more tutorials on how to use it in the creative ways instead of having to figure them out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniel B.

Director of Communications & Info Tech

Law Enforcement

### "It's Great"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 18, 2019

Pros

It's a great way to track issues as well as notify management of "jobs well done"

Cons

Sightly confusing when selecting if a post should be confidential or public.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Julie R.

Special Projects Administrator /Accounting and Accreditation

Government Relations

### "Such a powerful tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2019

I cannot speak highly enough about the level of customer service or how pleased I have been with this software. This is one of the few softwares we use that not a single user has complained about. Worth it 100x over!!!

Pros

Customizability and ease of use. Incredibly user friendly and very little learning curve for end users. I love how flexible this is and how much but-in we have had, plus it helps tremendously with our accreditation efforts.

Cons

The initial setup can be tricky at first, BUT their people literally walk with you step by step through the whole process. My problem was thinking too big and overthinking the process instead of baby steps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TO

Todd O.

Deputy Chief

### "Guardian Tracking is an exceptional product in which we use daily for our organization. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2018

Pros

This product does exactly as stated. Customer service is phenomenal. Our department has fully embraced Guardian Tracking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Richard M.

Deputy Chief

Law Enforcement

### "Guardian Tracking is a great tool to help document employee performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2018

Accurate and timely documentation of employee performance.

Pros

Guardian Tracker is easy to use and helps tremendously when it comes time for evaluations. Supervisors appreciate the ability to easily and accurately document employee performance. They use it mostly to reinforce positive employee performance and the employee's ability to know how they are doing is a huge bonus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Brad P.

Commander

### "A great product that's widely accepted, and more importantly, used by members of our department!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

January 2, 2018

Pros

GT is very easy to use! It's transparent, and allows every member of the department to participate by making their own entries, track their own training, and recognize fellow employees when they do things right. Having automatic purging of negative entries, and permanent retention of positive entries, has made GT a career management tool with an average 90 percent monthly participation rate by our department's members.

Cons

Current and inactive employee list needs to be split into two categories (minor issue). When mass entries are made, there needs to be a way to do a mass approval. The user shouldn't have to read the same entry 50 times for 50 different people (Major issue!!!). While customer support has always been fantastic, we've brought these issues up repeatedly over the last couple years without result. This has caused frustration with our administrative and supervisory staff, and as the system admin, I hear about it frequently!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150414/Guardian-Tracking/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)