# SynergySuite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SynergySuite Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/150444/SynergySuite-for-Restaurants --- # SynergySuite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SynergySuite ## What is SynergySuite? SynergySuite gives enterprise restaurants the insight and tools they need to manage their entire back office. Our cloud-based, mobile-first platform simplifies back-of-house management for brands like Tropical Smoothie Cafe, Pollo Campero, and Costa Vida. SynergySuite customers save an average of 2-8% on food and labor costs, using SynergySuites streamlined modules for inventory, purchasing, recipe costing, food safety, scheduling, cash management, human resources and business intelligence. ## What is SynergySuite used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $225 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SynergySuite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.synergysuite.com/&name=SynergySuite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SynergySuite 4.8 (12) VS. [4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $225 Other, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.0 (1,292) Value For Money 4.7 (10) Value For Money 4.1 (1,168) Customer Service 4.8 (11) Customer Service 3.9 (1,157) ## SynergySuite alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150444/SynergySuite-for-Restaurants/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multi-Location 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and support multiple locations Point of Sale (POS) 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Search/Filter 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems SynergySuite 100 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage catering operations/processes Track the status of assets and whether they're checked in or out Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks For businesses handling food & beverage operations Form predictions based on past and present data/trends Use AI to generate content in the form of text, images, videos, etc. Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Manage the attendance, schedule, and payroll of the labor workforce List of food items to serve in any type of meal including main dishes, side dishes, and desserts. Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Manage and handle various international currencies Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Track/log the amount of time employees worked per job using a timer Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Assign and distribute work schedules to individual employees or teams within an organization Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Manage and track orders being shipped to customers Track and manage sick leave time Internal and external product tracking codes Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.7 (10) Basic $225.00 Other,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Crew Member Food & Beverages ### "Great and Easy Access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 19, 2026 Overall I think that this app is a great app for anyone in customer service field because of the easy to use and manage areas in the app. Pros I think that the thing I like the most about SynergySuite was how easy it is for a person to use even when a newcomer uses it. Cons Sometimes when using the app there are a couple of bugs and glitches in the system but it happens to all apps every now and then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2026 Thank you for the kind review! We’re so glad to hear that you find SynergySuite easy to use, even for new team members. Creating a platform that’s intuitive and simple to manage is a top priority for us. We appreciate you recommending SynergySuite and are proud to support teams in the customer service field with tools that make day-to-day work easier. DS Daniel S. Crown member Restaurants ### "Efficient and Easy-to-Use Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 15, 2026 Overall, my experience with SynergySuite has been very positive. It has helped improve organization, efficiency, and communication within the team. The platform is reliable, well-designed, and continues to add value to daily operations. It’s a great solution for businesses looking to streamline scheduling, inventory, and team management. Pros SynergySuite is very easy to use and intuitive, even for team members who are not very tech-savvy. The inventory and scheduling features help keep everything organized and save a lot of time. I also really like how everything is integrated in one place, which makes daily operations much smoother. Customer support has been responsive and helpful whenever questions come up. Cons Some features take a little time to fully learn at the beginning, especially if you are new to this type of software. Occasionally, certain reports could be more customizable, but overall these are minor issues compared to the benefits the system provides. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Daniel, Thank you for the feedback and thanks so much for the wonderful review! We’re thrilled to hear that SynergySuite is making daily operations smoother for your whole team and that our inventory and scheduling tools are saving you valuable time. It’s also great to know our support team has been a helpful resource for you. We really appreciate your feedback regarding the learning curve and reporting; we're always looking for ways to make our platform even more intuitive and flexible for our partners. Thanks for being part of the SynergySuite community and for helping us grow! Best regards, The SynergySuite Team SM Stephanie M. Sr shift lead Food & Beverages ### "Quick and easy! User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Overall i have only been using for less then a year but mu overall experience has been great. It is to navigate Pros I feel like synergy is very user friendly. It is very easy to learn and easy to teach new users..... Cons Sometimes i feel that the software can be slow to load. But with a quick reboot it fixes easy. Have not really had any major issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2026 Thank you for sharing your experience with SynergySuite! We’re glad to hear you’ve found the platform user-friendly and easy to learn, especially when it comes to training new users. Simple navigation and fast adoption are core to how SynergySuite is designed, so this feedback is especially meaningful. We also appreciate your transparency around load times. While occasional slowness can occur, it’s reassuring to know it’s easily resolved and hasn’t impacted your overall experience. Our team is continuously improving performance to ensure a smooth, reliable system for busy operations. It’s great to hear that even within your first year, your experience has been positive and intuitive. Reviews like this help prospective customers understand what they can expect when choosing SynergySuite—an easy-to-use, dependable solution built to support their teams from day one. Thank you again for taking the time to leave a review! ML Madi L. General manager Food & Beverages ### "Great service and quality customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 I enjoy using synergy suite- the schedule editor besides the issue with not being conpatible on iphone/safari is very helpful in terms of gauging labor needs and creating the schedule is very intuitive. Pros Very user friendly, customer service and support is always friendly and helpful- always quick to fix our issues and ensure we are all set Cons The browser on the iphone is very glitchy and the schedule editor is nearly impossible to use on safari on iphone. If you try to view schedule and scroll down it kicks you down to the bottom Inventory is a little frustrating as well as i cant rename the categories when its a case / pack / single I can only edit quantities which can make it confusing for someone that doesnt understand the set up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2025 Thank you so much for your thoughtful feedback Madi! We’re thrilled to hear you find SynergySuite intuitive and that our CS & Support Teams have been helpful whenever you’ve needed assistance. We wanted to mention that the SynergySuite mobile app is fully compatible with iPhone and provides a smooth experience for schedule editing, inventory management, and more — no Safari glitches involved. Many users find it easier to use the app for tasks like scrolling through schedules or updating inventory quantities than a mobile browser. We also appreciate your input on inventory categories. Your feedback helps us prioritize ways to make category management even clearer in future updates. Thanks again for sharing your experience! We’re glad SynergySuite is helping you manage labor, scheduling, and operations effectively. Jason M. Director of Operations Support Restaurants ### "You need this one-stop shop of BOH management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2023 We are very pleased and continue to grow our partnership! Pros Having a desktop and mobile platform that allows multiple integrations, various services/functions, and ease of integration to use for all back of house management. The level of attention and service we get from SynergySuite is top-notch and allows us to consistently move forward with using more of the system. Cons The learning curve up front can be a lot, but what isn't? This is an affordable - luxury line of product, and includes all of the bells and whistles! The amount of data you can collect may seem overwhelming, but once you learn the system - you'll be amazed at what you can do! Switched from [Jolt](https://www.capterra.com/p/146384/Jolt/) To integrate with our new point of sale system, and to reduce the need for multiple platforms. Reasons for choosing SynergySuite The ability to integrate with the point of sale, payroll companies, accounting software, and others made an impact. Also, having a one stop shop for managing employees, inventory, payroll, scheduling, reporting, etc. reduced the need for multiple platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2024 Thank you so much for taking the time to write a review, Jason! We appreciate you! DD Dano D. Owner Restaurants ### "Easy and Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 31, 2022 It is so much easier for us to identify waste and control our usage of all ingredients and goods with this tool. Pros The product is very easy to learn and use, which is great for our managers. Cons Integration with our existing process was not possible. Started from scratch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 4, 2022 Thank you Dano for the review! We very much appreciate your feedback! EP Ellen P. Franchisee Restaurants ### "New SynergySuite user " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 31, 2022 Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements Pros East to set up and navigate The integration with the schedule feature and our POS system was easy Cons There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us Switched from [Jolt](https://www.capterra.com/p/146384/Jolt/) Tsc system change from micros to par Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers! NG Noel G. Operations Director Hospitality ### "Huge savings & control across my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2018 Pros The App development has really helped our Management team control there wages & stay on top of costs Cons When working from the web based roster you cant add comments for payroll Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Thank you so much for your response Noel, we really appreciate your feedback and kind words! AU Anonymous User VP of Innovation Food & Beverages ### "Great software that helped us scale our business fast" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 30, 2018 Pros The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites. Cons Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Thank you for your review! It's always good to hear feedback from our clients. LH Les H. Stock Control Manager Hospitality ### "The Fitzgerald Group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2016 With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers. Pros Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb. Cons None Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2022 Thank you so much for the review Les, we really appreciate the feedback! [View all Reviews](https://www.capterra.com/p/150444/SynergySuite-for-Restaurants/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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