# Page 2 | Cornerstone LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cornerstone LMS the right Learning Management System solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150446/Cornerstone-LMS/reviews

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Cornerstone LMS

4.3 (232)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 2 - Reviews of Cornerstone LMS

## Showing most helpful reviews

Showing 26-50 of 232 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Anne H.  
Senior Learning Designer and Developer  
Insurance  
Used the software for: 2+ years

### "Cornerstone LMS - Reliable with Many Options"

April 23, 2026

5.0

Cornerstone LMS is an outstanding Learning Management System for courses and employee learning. You can publish SCORM files easily and the LMS records test scores easily.

Pros

Cornerstone is a robust Learning Management System that is great for course management. It has worked out many of the bugs and issues from previous iterations and is very reliable.

Cons

It takes some time to learn the ins and outs of using and managing Cornerstone, especially if you are new to using it. Once you spend a little time with it you won't want to switch to a different LMS.

Review Source

VR

Verified Reviewer  
Director of HR  
Staffing and Recruiting  
Used the software for: 2+ years

### "Average experience "

January 25, 2026

3.0

Average. I will say our contact was very helpful and knowledgeable. She did her best to help with what she could.

Pros

Ability to add our training to the system and track completion, lots of options to select from in their library.

Cons

Difficult to set up reviews, observation checklists, etc. There were way too many steps and it was frustrating.

Review Source

VR

Verified Reviewer  
Research Scientist  
Building Materials  
Used the software for: 2+ years

### "Looks a little old but does the job"

July 2, 2025

4.0

Provides a platform for structured learning, with clear objectives, timely automated reminders, follow ups, and easy to view metrics of progress across a team. Interface a little outdated but otherwise easy to use.

Pros

It does a good job of storing all our companies' training courses and keeping track and sending out training reminders to ensure we are compliant with OHS.

Cons

The software can be somewhat clunky to use and not save progress properly at times or close training modules prior to saving, requiring me to find ways to "hack' progress so I can complete the course without rewatching everything.

Review Source

FH

Freda H.  
VP Sr. Manager Operations Technology  
Capital Markets  
Used the software for: 1-2 years

### "Cornerstone LMS will develop and enhance the workforce ability to improve performance"

February 10, 2025

5.0

Closes the skill gaps in the workforce provides innovation and quality demos of the latest technological learning for future growth.

Pros

A personalized learning platform for your employees in one place and tracking of the learning path, compliance courses for company, analytics designed to increase optimization along with overall performance measures, key performance indicators based upon your position.

Cons

Need additional customer success and services upskilling learning.

Alternatives considered

[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)

Reason for choosing Cornerstone LMS

Tailored the program for our company employees, business partners, vendors and new hires.

Review Source

Victoria H.  
HR Director  
Airlines/Aviation  
Used the software for: 2+ years

### "Excellent LMS System "

February 24, 2026

5.0

My overall experience with Cornerstone was good. I used it many moons ago at a previous company in Aerospace.

Pros

Cornerstone was a good product to use. I felt it was high level and represented high caliber companies well.

Cons

I did not have any issues I can think of with Cornerstone. Overall it was a good system to use and easy to use.

Review Source

Lorie F.  
Instructional Designer  
Construction  
Used the software for: 1-2 years

### "Cornerstone Does It All - Solid But Sometimes Cumbersome"

November 29, 2025

4.0

I was an administrator, uploading eLearning courses and creating curricula, as well as assigning and managing courses, as well as creating custom reports.

Pros

It is great for course management and reporting as it provides a lot of options for fine-tuning now you want the course to display and with what options. It also provides excellent customer support.

Cons

The interface is a little dated; some of it has been updated, but then when you get into the deeper levels of settings, it reverts back to an older interface. Also, the content creation tools are limited.

Review Source

ST

Sasha T.  
Junior Digital Marketing Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Training Made Simple"

December 4, 2024

4.0

Using Cornerstone LMS for training and creating interactive materials is incredibly convenient and effective. The benefit of this onboarding process is enabled by the ability to upload videos, add quizzes, and watch new hires progress. Employees are more engaged and are becoming comfortable learning new digital marketing tactics.

Pros

The customizable learning paths and the interactive content tools make Cornerstone LMS a standout platform. The learning path is perfect for new users onboarding, as it allows users to create individual training programs based on different roles or skill levels. By incorporating these features, users are kept involved through every step of the training journey and thereby receive a genuine, personalized learning experience.

Cons

Cornerstone LMS needs to improve one area: their reporting dashboard, which gets complex for beginners. Also, features of the mobile app don't match up to what's on the desktop platform, so if users are predominantly using mobile for training, they often have to disrupt their learning.

Switched from

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

As a family of basic e-learning applications called TalentLMS, we had moved. The software was functional but lacking in interactive features and reporting capability, which are fundamental to the learning we require. A much more robust solution was Cornerstone LMS.

Review Source

NB

Nathan B.  
HR Advisor  
Education Management  
Used the software for: 6-12 months

### "Cornerstone review"

June 27, 2025

4.0

very positive, i was able to learn and develop myself, recommend to others and pass on this knowledge to my team

Pros

easy to navigate, easy to learn, is user friendly . it has a wide variety of features that can be edited

Cons

sometimes it almost gave too many options and was hard to understand some of the features and its capabilities.

Review Source

MF

Mitch F.  
HR Data and Insights Advisor  
Hospitality  
Used the software for: 1-2 years

### "Overall a good system, robust reporting "

October 31, 2024

5.0

Overall, Cornerstone LMS was a robust platform for learning and development. Its reporting features provided valuable metrics for tracking learner progress, though the system could benefit from a more streamlined interface for quicker access.

Pros

What I liked most about Cornerstone LMS was its comprehensive reporting functionality. It allowed for detailed insights into training progress and completion rates, making it easier to assess the effectiveness of learning initiatives.

Cons

I feel that navigating the reporting tools can be time-consuming. Some of the features felt overly complex, which occasionally slowed down the data retrieval process.

Review Source

JJ

Jerial J.  
Senior Property Manager  
Retail  
Used the software for: 2+ years

### "Good quality learning system."

November 1, 2024

5.0

Overall experience is very good as I have been using this learning system for many years.

Pros

It was easy to follow the videos to learn.

Cons

Videos are sometimes long and drawn out especially for refreshers.

Review Source

manmadharaj D.  
Assistant Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "cornerstone covers every corner of your learning..!"

August 15, 2024

4.0

The customization is amazing, it helps to get the amount of time we spent on this platform. The content player is intuitive.

Pros

This platform is very simple and suitable for specific requirement. Instructor-led, virtual and interactive modules of the training meets the organization's expectation

Cons

It provides various option for the training assignment like based on job role, self registration

Switched from

[Degreed](https://www.capterra.com/p/220368/Degreed/)

That was an organization decision for ease of application.

Review Source

CR

Celine R.  
Responsable Recrutement  
Retail  
Used the software for: 2+ years

### "Un outil complet et complexe"

November 28, 2023

4.0

Un outil reconnu sur le marché international. La solution permet de piloter efficacement la gestion des talents mais avec une complexité dans l'utilisation aussi bien côté collaborateurs que RH.

Pros

Un outil complet qui permet de piloter la performance des collaborateurs de l'entreprise, d'accompagner les projets professionnels, de gérer les compétences au sens large ainsi que les revues des talents.

Cons

Une solution complexe qui nécessite l'appui de consultants ou d'équipes IT : les RH ne peuvent pas générer de façon autonome les campagnes d'entretiens / reportings... Un outil peu intuitif pour les collaborateurs. Un service client payant avec un système d'abonnement pour avoir un délai de réponse correct.

Alternatives considered

[Cegid HR](https://www.capterra.com/p/268348/Cegid-Talentsoft/)[Lucca](https://www.capterra.com/p/224901/Lucca/)

Review Source

JS

Jennifer S.  
Systems Analyst  
Higher Education  
Used the software for: 2+ years

### "Cornerstone Learning has been essential to our learning culture!"

November 11, 2021

5.0

Cornerstone is a great partner to work with. I have been so pleased with our main contacts over the years and I feel that they truly do advocate for us and help us achieve of institutional goals. Their tier 1 support is 5 stars- I've never been disappointed with the help and attention I receive from tier 1. I do think that tier 2 support could take some pointers from tier 1, as this year I have not been happy with how a couple of my escalated tickets were handled. I will say that I wrote in feedback about this and Cornerstone immediately contacted me to gather information. They are truly a responsive company that I have enjoyed working with for almost 6 years.

Pros

I love the versatility of it. There isn't just one way to do something. We have come up with creative ways to achieve and end goal. I also LOVE the Cornerstone Success Center and the Knowledge Base. It's so amazing how theyve built a community of their customers that's actually engaging and helpful!

Cons

The system itself is not difficult to learn. Just like any other system, you have to learn it and get comfortable with it. I also dislike that some of the functionality is antiquated (like groups) or just looks "old" (like the test engine). Cornerstone is making strides in updating pieces of the system and we have been so happy with their updates in reporting, the LAT, the content uploader, and Edge.

Review Source

VR

Verified Reviewer  
Group Head of People Development and Internal Communications  
Financial Services  
Used the software for: 6-12 months

### "A system full of interesting functions, but difficult to 'cooperate' from the admin's perspective"

November 16, 2021

5.0

From the Admin's perspective - it is very hard to work with the system, creating anything takes a lot of time and you can never be sure that all functions will work as you want (some you set up at the stage of uploading materials, some later - sometimes they are mutually exclusive). From the perspective of a person who uses Cornerstone for learning - quite intuitive navigation through the system, visually approx.

Pros

Many nice features, like Playlists - you can create a playlist with any links you want and share with employees (e.g. leadership Inspirational videos/articles). Easy to assign training for a big group of employees (very easy to create a specific group based on employees' features like a place where they work). The end result, e.g. assigned training, looks good from the user's perspective. Easy to re-assign which is very useful for mandatory training.

Cons

The biggest problem for me is a very unfriendly administration panel - to create anything, you need a lot of "clicks", and in every part of the system, it looks different (e.g. you have to sometimes click 'done' to add something, and in another place just click on '+'). Sometimes it seems to have no logic (even Cornerstone employees have sometimes problems answering how the given feature will work...). It is also difficult to edit anything in many places, which means that you have to start work from scratch (e.g. when creating a test, you can set that user will receive partial points for multiple-choice questions, but if you did not choose it when creating the question, you have to create the question from scratch) And the last annoying thing for me - practically nothing can be deleted from the system if it has been used at least once, which creates a long list of unnecessary materials / tests / training / etc and makes it very difficult to find what you need.

Alternatives considered

[ProProfs Project](https://www.capterra.com/p/155619/ProProfs-Project/)

Review Source

Tina P.  
LMS Administrator  
Biotechnology  
Used the software for: 2+ years

### "Great Product Overall"

November 17, 2021

5.0

Prior to Cornerstone, we didn't have a single place where people could interact and see all of their training. We have leveraged certifications so that expiration dates are easy to find as well as utilizing playlists to help people get topical resources easily.

Pros

The UI is great for an end user and allows for the flexibility needed in terms of Welcome and Custom Pages to get the information across. The Learner Home makes it easy for end users to find content they are interested in in a format they are used to. As an Admin it provides lots of features to automate the experience and leverage the data in the system.

Cons

Support can sometimes be less than helpful. There are also times when the road map changes are not publicized enough so you may be hoping for a project on the roadmap that then doesn't appear.

Reason for choosing Cornerstone LMS

At the time we liked the Admin experience a little better and Saba's LXP a little better but Cornerstone had a better roadmap to get the LXP component.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

We had incomplete tracking in multiple non-flexible systems that didn't provide consistency.

Review Source

Mark S.  
HR Technology Strategist  
Consumer Goods  
Used the software for: 2+ years

### "CSOD does more than your current system, and does it better than anyone else. "

December 2, 2021

5.0

Extremely positive. it has completely changed what this organization can accomplish in regards to HCperformance and Management.

Pros

Breadth of Capabilities and a clean and robust user interface.

Cons

Could be difficult to admin for new users to an LMS

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Cornerstone LMS

Better user inferface for end users as well as admins.

Review Source

Elisse E.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Cornerstone LMS - Great product!"

November 18, 2021

5.0

Pros

I like that CSOD is an integrated HRIS system. It has a great end-user experience and a nice interface.

Cons

Some of the file size limits are an issue. and some of the functionality does not work as one would assume. However, there are a lot of tools and resources to find ways to make the functionality work for your company.

Review Source

RF

Ruben F.  
HR Tech and People Analytics  
Financial Services  
Used the software for: 2+ years

### "A Leading HR ERP Evolving with Innovation—Comprehensive, Powerful, and Full of Potential"

February 9, 2026

4.0

In general, it is a comprehensive tool with its pros and cons. But all HR tools share these characteristics. So, within the world of HR ERPs, I believe it is one of the best tools available and one with the greatest potential for the future.

Pros

What I like the most is the continuous improvement and constant updating in parallel with society and new developments. They don’t fall behind, and they keep us, the customers, informed about these changes. It’s a tool that becomes more comprehensive every day.

Cons

What I like the least is that in some cases it is not very flexible, and developments require technical projects with their associated cost. It’s also true that they release many new features, but all of them come with a high price that some customers cannot afford

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Cornerstone LMS

because we wanted to have several modules integrated in one place. Both training, selection and development we have everything with Cornerstone and we believe it is the best solution to have it unified for reporting and integrations. We also believe that it is a world-renowned and highly valued provider and that gave us security.

Switched from

[Talentia HCM](https://www.capterra.com/p/231097/Talentia-HCM-Software/)

little flexibility and little exploitation of the information contained therein

Review Source

VR

Verified Reviewer  
Senior Application Management Expert  
Information Technology and Services  
Used the software for: 2+ years

### "Enterprise-grade LMS with respectable innovation level"

November 16, 2021

4.0

Pros

Robust functionality, good balance between "fancy" functions and profound compliance-related features

Cons

some screens and processes, especially for admins, look outdated and are cumbersome; even though the software grew from one piece, e.g. list views look different all over the software

Reason for choosing Cornerstone LMS

better value for money

Review Source

HC

Holly C.  
ELearning Developer and LMS Specialist  
Financial Services  
Used the software for: 2+ years

### "Cornerstone is the Best LMS Solution We've Found"

November 16, 2021

5.0

Love it! Easy to use, robust, great courses.

Pros

Cornerstone is the most innovative and easy to use of all the systems we have tried.

Cons

I wish it were easier to upload the OnCourse compliance courses. Other than that... no complaints

Reason for choosing Cornerstone LMS

We looked into what advancements had been made with BAI and BVS as well but Cornerstone seemed to be head and shoulders above rest in terms of ease of use, price point, better tracking, reporting, and assigning/administrating ability.

Review Source

MB

Mary B.  
Business Application Support Specialist  
Government Administration  
Used the software for: 2+ years

### "Cornerstone Learning Module is very good and continues to make excellent changes!"

November 16, 2021

5.0

Cornerstone allows us to have a simplified system while collecting employee data on their training. Mandated courses can now be assigned and be able to be tracked for completion. My experience overall has been very good and I would suggest this software for other businesses.

Pros

I like that it is fairly easy to use for most people even those that aren't tech savvy. I also like the fact that they strive to make things better with each release. In the five years that I have been with them, they have come a long way in making some wonderful changes.

Cons

The implementation still remains as being a horrible experience. We had a great product leader but were left confused with many of the processes. We also choose to implement way too fast, so if given the chance again it would be great to implement a bit slower.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Review Source

PB

Pranay B.  
Global Program Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Cornerstone Learning - The Best LMS in town"

November 17, 2021

4.0

Great experience for the past 5 years. The Client Success manager \[SENSITIVE CONTENT\] has been great and highly responsive.

Pros

The product is easy to use for Beginners as well as Experienced professionals. Very easy to configure. The Learner experience platform has a great feel with new categories of carousels being introduced in every release. The Reporting 2.0 module looks great. The Edge Import tool is a great tool for backend data upload and metadata update for us admins.

Cons

The Certification module has seen no enhancements in the last 5 years.

Reason for choosing Cornerstone LMS

Good ratings in Forrester Learning report, Top position in Gartner Leaders quadrant. Cornerstone employees are great people to work with. They enjoy their work and love their roles, they make complex implementations look easy.

Review Source

VR

Verified Reviewer  
Sr. LMS Administrator  
Mining & Metals  
Used the software for: 2+ years

### "Innovative Platform and Great Client Community"

November 17, 2021

5.0

We've seen more user driven learning and a more comprehensive approach to tracking training in a standardized and consistent manner across a large, globally diverse organization.

Pros

Their client community and resources offered to clients for support, connection, and training is great.

Cons

Some aspects are not as intuitive as I'd like but Cornerstone is always listening to their customers and enhancing based on that feedback.

Review Source

Travis G.  
Sr LEAP Adivsor  
Computer Games  
Used the software for: 2+ years

### "Great Bones, Needs Some Work"

November 15, 2021

3.0

Overall we are happy with CSOD Learning, but there is so much more that can be improved. Their support has also gotten better over the last few months, but it is still severely lacking in quality.

Pros

There is a great underlying structure to Cornerstone Learning. The functionality is there and they are some very powerful features to help with automation and managing learning for your organization.

Cons

The presentation is not great. The front end is serviceable, but the back end needs some coordination and simplification to be a really great product. They are addressing some of this with Xplor, but since it's an additional cost, be prepared for that.

Switched from

[ExpertusONE](https://www.capterra.com/p/106359/ExpertusONE-LMS/)

Scalability

Review Source

SS

Sara S.  
HR Business Partner  
Real Estate  
Used the software for: 2+ years

### "Cornerstone OnDemand"

July 20, 2020

5.0

Our business use for this was tracking regulatory training for roughly 12 trainers in the health care field. This is also where people could sign up for in-person training whether that was a leadership class, CPR, etc. We were starting to use it for succession planning - although I feel we could have just used PowerPoint. We didn't use it for performance although we looked into it.

Pros

This is a flashy LMS. It looks great to the user. For a large organization, this was helpful with tracking regulatory trainings and more. It has all the bells and whistles.

Cons

The reason I would never recommend this to a colleague is because of the price and admin functions. First, the price. We were shown from the beginning, everything the system could offer, which we obviously loved, but shame on us for not asking additional questions. What we saw and what we got were different. For additional pricing, we could add on. Even customer service hours were charged. In the end this costed triple what we originally thought. Furthermore, my second issue was the admin functionality. It was extremely complicated. We had 12 trainers working on the back end to get it implemented, on top of that we eventually hired 3 full time employees to work on the admin part for upgrades, running reports, etc. That is obviously another cost. As much as the system was user friendly... It wasn't worth the cost when there are plenty of learning management systems that are user and admin friendly, for less.

Reason for choosing Cornerstone LMS

Our leadership choose Cornerstone LMS over alternative products as it had all the capabilities we were looking for.

Review Source

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