# Page 3 | Cornerstone LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Cornerstone LMS the right Learning Management System solution for you? Explore 231 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150446/Cornerstone-LMS/reviews

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Cornerstone LMS

4.3 (231)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 3 - Reviews of Cornerstone LMS

## Showing most helpful reviews

Showing 51-75 of 231 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OG

Osvaldo G.  
Ing. Electrico  
Information Technology and Services  
Used the software for: 1-2 years

### "Excelente y facil de utilziar."

August 28, 2023

5.0

Pros

Una de mis cosas favoritas del software es que es fácil de aprender y utilizar. Cuando asumí este rol, no tenía experiencia previa en LMS o LMS, pero me resultó muy fácil de aprender y navegar. Recomendaría encarecidamente Cornerstone a cualquiera que busque un nuevo proveedor.

Cons

Realmente no hay nada que destaque y no soy un gran admirador del software. Su modelo de soporte puede ser complicado a veces, pero honestamente, eso es todo.

Review Source

TB

Tanya B.  
Sheriff's Records Officer  
Law Enforcement  
Used the software for: 2+ years

### "Cornerstone has made our training lives so much easier"

November 16, 2021

5.0

Cornerstone LMS has been a lifesaver for our training. We love that we can upload our own trainings, assign out to all employees (2000) and have a record of them reviewing the product. We , as a law enforcement agency, find it very important to have accurate record of training especially for law suits.

Pros

Once we figured out how to use Cornerstone it has been very easy to use. We have multiple training managers and the product has been easy to teach to many others. Our employees have found it convenient and easy to find available training.

Cons

Some of the set up process has been difficult to figure out. Creating certification or attestation forms has been difficult.

Review Source

MS

Margaret S.  
Learning and Development Assistant  
Retail  
Used the software for: Less than 6 months

### "Cornerstone as a Learning Management Tool"

November 16, 2021

4.0

Overall, the LMS is great. We have seen increased user engagement with the content and completion of training items. In addition, the Playlists are a big hit and I love how we can customize the Learner Home Banners and Welcome Page.

Pros

Working to integrate Cornerstone with our business had some challenges with setting up the system with our vendors, both current and previous. While we still have trouble with our integration from ADP to Cornerstone, our transition to the system has been pretty smooth. The system offers SSO Access which cuts down on the need to reset passwords and has a very sleek and intuitive design. I think that is the best part of the software - end users find the tool easy to access.

Cons

As a Learning Administrator, I am responsible for updating content and learning assignments throughout the organization. Versioning content and their associated assignments in Cornerstone is very confusing, and I often make mistakes that cannot be reversed. I think that is what is challenging about Cornerstone - once you submit a change, it is difficult to undo without a back-end service.

Reason for choosing Cornerstone LMS

I was not a part of this decision.

Review Source

VR

Verified Reviewer  
Owner  
Publishing  
Used the software for: 2+ years

### "Better for old school L&D departments"

June 18, 2023

3.0

Cornerstone is best when you need to manage learning across multiple audiences, and you are more concerned about box ticking than whether the knowledge actually goes into the learner's heads.

Pros

\- Cornerstone LMS is excellent for managing and delivering online learning content, especially with multiple learning audiences. as the platform is highly customizable to meet the needs of different specific audiences.- The reporting and analytics features are robust.

Cons

\- The pricing for Cornerstone LMS can be quite high- Reliability and performance are serious concerns- Customization options can be overwhelming, requiring a significant amount of time and effort to set up and maintain.

Review Source

JB

Joe B.  
Senior Technology Specialist  
Financial Services  
Used the software for: 2+ years

### "A powerful LMS with lots of integration points, catalogue customisation but room to improve"

August 4, 2020

4.0

We are providing training to thousands of external users. We have a second implementation for internal users. The platform is far easier to handle/use outside of an eXe environment - if they could assist with end to end tracking of browsing > purchase, it would level the playing field.

Pros

The catalogue is very customisable, there are countless fields that can be changed to cater for nearly all use case scenarios. e-Learning tracking generally works as expected. WebEx/VILT integration is good. A fairly high degree of customisation is available for web pages/custom pages etc.

Cons

We've been bounced between several GPS reps in recent years, some of whom have been more committed to our cause than others. When we have downtime, particularly in an eXe environment, it feels like our concerns just drop into a queue even if users are unable to register/make payment. Some areas of the platform are in desperate need of improvement (e.g. Certifications). When you raise these, you are encouraged to file a thread in the Success Centre, but you end up just replying to yourself or other frustrated users.

Alternatives considered

[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Reason for choosing Cornerstone LMS

Feature set Scalability eXe

Review Source

TA

Teofil A.  
Business analyst with system admin role  
Banking  
Used the software for: 2+ years

### "CSOD LMS - product review 2021"

November 10, 2021

5.0

CSOD is offering us the solution for an LMS tool that is deployed almost worldwide within our organization and due to the customization level we have reached we can offer it to the branches with different license types: for Regulatory basis only, for Digital activity or full package containing also ILTs.

Pros

The entire documentation (OnlineHelp, release notes) , community and forum is well structured and easy to find an information or use case. Also, the Product academy is offering us support to get the recognized CSOD certifications.

Cons

some of the improvements we suggested were not prioritized; Some actions we raise to GPS support are marked as billable working orders even if sometimes it is related to a tool issue.

Review Source

MG

Melissa G.  
LMS Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Cornerstone Review "

November 16, 2021

4.0

Overall, cornerstone has been very useful in creating and tracking our content, specifically with the mandatory training. When we have inspections, either planned or not, we are able to pull the requested information quickly and easily.

Pros

It is easy to track learners and education on small and large scale. The ability to control permissions on who has access to features is key.

Cons

I appreciate the copy down option, but think it would be very impactful to also be able to copy up instead of re create the content.

Reason for choosing Cornerstone LMS

Cost

Review Source

KR

Karen R.  
Group Resourcing Operations Manager  
Automotive  
Used the software for: 2+ years

### "Cornerstone Recruitment Module"

July 11, 2019

4.0

Overall the experience has been good and we are happy with the recruitment solution we have in place. It is helping us to report on sources and cost which is brilliant for making data driven decisions rather than trying to guess what sources are working and what are not as often is the case when using other ATS systems without this functionality.

Pros

The software is user friendly and pretty adaptable to fit our business needs. Most of the screens are modern in design (some need updating) and the workflows are able to be flexed so that the process is not clunky and hard to navigate. It works well for our internal recruitment team and for the most part our candidates, although some improvement could be made to restricting views to some of our managers as they for our process we dont need them to see some of the status's or have the ability to change them. Overall it is one of the better recruitment systems out there for flexibility and functionality. The fact that we are able to track candidates source is crucial to our business and supports our budgeting strategy really well.

Cons

The helpdesk support could be better and more efficient in responding. Having the ability to share screens in real time to highlight issues or discuss improvements that could be made would be better.

Review Source

DA

Daniela A.  
L&D Coordinator  
Financial Services  
Used the software for: 1-2 years

### "LMS with a lot of Capabilities "

September 30, 2019

3.0

We want to drive users to go into the LMS so that they can utilize all of the learning thats offered. With Cornerstone releasing Learner Home it was a great way to get users into the system because it reminds them of Netflix which is fun.

Pros

I like that Cornerstone is constantly releasing new tools and features to enhance the LMS. They really listen to their customers and take in all advice to make necessary upgrades. The software is easy to navigate and use. Making ILT sessions and events is straightforward. I also like how you can add badges to a learning object so that way learners feel good when they accomplish something. Also, the reporting capabilities are great and there are a number of reports you can generate to analyze how the system is being utilized.

Cons

The Quiz functionality of the system is not good and not easy to use. Its not modern and every test you make has to be out of 100. Also, you can drag and drop questions in whatever order you want them to be. The tool is limited and needs to be upgraded for easier use.

Alternatives considered

[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

Reason for choosing Cornerstone LMS

Approval Workflow - we needed managers to get notified whenever an employee registered for an event through the system for scheduling purposes.

Review Source

CP

Chelsea P.  
Training Consultant & Instructional Designer  
Hospital & Health Care  
Used the software for: 2+ years

### "Solid LMS and LXP"

November 16, 2021

5.0

Pros

The reporting features are the best part of the LMS. Not only can you get any information you need, but you can customize the reports to fit your needs exactly.

Cons

Tracking certifications is a struggle and overly complicated.

Review Source

JJ

Jannis J.  
Cornerstone Admin  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Cornerstone Learning Management System"

November 16, 2021

3.0

Pros

lots of features and options to arrange the system in your way, you can implement on your own speed and what you want, great user community, very good product documentation

Cons

quality and speed of customer support needs to be improved, treatment of improvement suggestions is bad and not transparent at all, sometimes administration is very cumbersome, some areas of the system still are in old-school design

Review Source

Simon L.  
HR Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Good for what we need it for!"

December 3, 2021

4.0

Good. Solid platform that has met our needs

Pros

Easy to deploy, Good update cycle and support, adaptive and configurable

Cons

Can be clunky for end user, lots of clicks, upgrades in different areas run counter to each other

Review Source

Casey C.  
Senior Talent Development Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Customizable and User-Centric"

August 16, 2019

5.0

The use of Cornerstone has been instrumental in changing the training culture of our social services agency, which relies on flexible training delivery to staff who's time is limited and most often needed elsewhere.

Pros

Cornerstone has created and outlet for users across varied companies to collaborate and advocate for new and/or improved features. I have seen requested features come to fruition in their regularly scheduled feature updates that are rolled out several times a year.

Cons

In regards to training and support, Cornerstone definitely prioritizes some functionality over others. When working in the Certification Management area, I have rarely communicated with anyone who I would call an expert. I have often gotten the odd look and the blow off when I expressed my need for assistance in this area.

Review Source

KS

Kristen S.  
Employee Relations Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Product!"

April 17, 2021

5.0

Great experience and great value for the product.

Pros

I love the integrated Cornerstone suite of products for ease of use with system management. We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.

Cons

Not much! It was a great value for a wonderful product. The implementation was a lot of work to coordinate internally for our company wide team, but it was worth it.

Reason for choosing Cornerstone LMS

The cost and reputation.

Switched from

[HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/)

The cost was great for the Cornerstone suite and we needed to upgrade.

Review Source

Response from Cornerstone OnDemand

May 10, 2021

Hi Kristen, we appreciate you taking the time to provide a review for Cornerstone! I'm glad to hear that you see the value in Learning & Performance. Our products are made to compliment each other and set you up for success. Implementing talent management products can be overwhelming and I hope you felt supported by the Cornerstone team during the process. If there is anything we can do to help, please reach out to us at wecare@csod.com. Thank you for being a valued customer!

VR

Verified Reviewer  
Software Quality Assurance Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Specialized tool for training and certification goals among employees"

December 29, 2022

4.0

All in all, Cornerstone LMS possess the important modules and functionalities that an LMS system should have. If your company is using Cornerstone system and all that you are lacking is an LMS, then you may want to consider Cornerstone LMS for your training purposes.

Pros

I liked it when Cornerstone has made it possible to have a separate software just for managing the training, certifications, and more for the employee goal setting. The modules provided are straightforward and are very useful and customizable depending on your department's processes. Cornerstone LMS helped our team to track our progress in our quarterly goals, and I think this is what the managers use to see the percentage reports in our team's output.

Cons

Similar to Cornerstone HR, I wish that Cornerstone LMS's UI and UX will be improved and better simplified for a nicer viewing of the progress. The website's workflow can be intimidating and confusing at first, especially the grouping of the navigation bars and menus.

Review Source

YK

Yaniv K.  
HR Tech Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Cornerstone Review"

November 16, 2021

5.0

Overall one of the best systems in the market. Will handle almost any use case and most of every org learning needs.

Pros

Very robust Greate with automation Greate for compliance tracking Flexible for admins to configure

Cons

Usability issues for end-user sometimes (too many clicks to get to the learning) Lack of some key features like Vimeo, MP3, and HTML learning item types.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing Cornerstone LMS

Flexibility for admins and scalability for large organizations

Review Source

Amy S.  
Owner & CEO  
  
Used the software for: 6-12 months

### "Adding and tracking attendance for our training courses is easy to maintain with Cornerstone."

November 17, 2017

4.0

The main benefits are being able to track on report on which customers attend our courses and how they evaluated our courses.

Pros

What I like most about Cornerstone is that I can add and track our courses and customers who have attended our courses. A majority of our courses are offered virtually so being able to effectively track attendance for these courses in a simplified way is very beneficial to us. We also have advanced courses that our customers need and since we do not allow customers to take an advanced course with the pre-requisite course is extremely valuable to us. We do not want out customers to get frustrated when they attend a training that overwhelms then when they should have take a introductory course first. Cornerstone makes this easy to implement our protocol. I also like they customer can easily receive email confirmation when they locate and register for the course. They also can get in their email the Student Manual for the course and also integrate the date/time of the course in the email application.

Cons

Sometimes, our customer don't know exactly where to go to launch a course they are scheduled to attend. They have to go to their User Profile and look at their transcript. Although most customers to locate this, some can not. We wish it could be easier so that our customer attendance is high and we can continue educating our customers on the products we offer.

Review Source

MC

Matt C.  
Head of Talent  
Information Technology and Services  
Used the software for: 2+ years

### "Great LMS"

May 5, 2021

5.0

Pros

Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.

Cons

Lots of configuration, you really have to know what you want to achieve, rather than just take it off the shelf.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Review Source

Response from Cornerstone OnDemand

May 25, 2021

Hi Matt, thank you for taking the time to leave a review! I'm so glad you see value in our product and internal teams. We strive to give our customers the best experience possible and quarterly updates are part of that. We want to keep innovating and listening to what features you want to see. Configuration makes the product unique to each customer but it can be a lot. We are always here to help and answer questions. We want everyone to be successful. Thank you for being a great customer!

JP

Jamie P.  
Senior Consultant, Learning Business Partner  
Hospital & Health Care  
Used the software for: 2+ years

### "Great learning management system for the future of work"

November 16, 2021

4.0

Pros

I like that they are adding new features to adapt to the future of work (skills and AI driven recommendations). They have worked with us closely to understand our needs and help us find creative solutions. We are now able to identify skills gaps in different teams and departments and share this information with business leaders to inform learning strategy.

Cons

There are still some kinks to work out as Cornerstone evolves their platform. Their skills and AI capabilities are very early in their development, but they are open to feedback and are rolling new capabilities out consistently.

Review Source

Irene V.  
LMS Administrator  
Internet  
Used the software for: 2+ years

### "Cornerstone is getting more exciting and heading to the right direction!"

November 16, 2021

4.0

Pros

Edge, Learning Assignment Tool, Learner Home

Cons

Reporting (does not have a robust Dashboard creation for managers to have a holistic view of their team performance), ILT creation is still very complicated and not user friendly

Review Source

MM

Matt M.  
Senior Talent Systems Analyst  
Accounting  
Used the software for: 1-2 years

### "Great product, and very easy to use!"

September 5, 2019

4.0

So far, my overall experience with Cornerstone has been great. From my side focusing on learning, we've really be working on getting over the hurdle of getting learners to take trainings that aren't required of them. This tool (and playlists + learner home) have really helped us accomplish this.

Pros

The thing that I like most about the software is how easy it is to learn, and pick up on. When I came into this role, I had no prior cornerstone or LMS experience, but it was super easy for me to learn and navigate. Highly recommend Cornerstone to those who are looking for a new provider.

Cons

There really isn't anything that sticks out that I like least about the software. Their support model can be tricky to deal with from time to time, but that's about it honestly.

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Cornerstone LMS

The major reason that we chose Cornerstone in the end was because they were a slightly smaller company than SuccessFactors, and we really felt that we could have an impact with some of our suggestions and changes to their future enhancements.

Review Source

VR

Verified Reviewer  
LMS Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Powerful LMS"

May 11, 2021

5.0

Overall our experience has been great. The LMS does exactly what we need to train our employees.

Pros

Cornerstone is very powerful. It has all of the advanced functions we need for a large and complex organization.

Cons

The admin side can be hard for a new user. It takes time and training to understand all the power and complexities of the system.

Reason for choosing Cornerstone LMS

Cornerstone has the most features of the LMS systems we compared.

Review Source

Response from Cornerstone OnDemand

May 25, 2021

Hello, we appreciate you leaving a review! We are happy to hear that our LMS has the functions you need to make your organization successful. It is a powerful system and taking the time to learn and complete training only aides in understanding and utilizing the systems to it's full potential. I'm glad you have had a great experience and I hope that continues!

VR

Verified Reviewer  
Researcher  
E-Learning  
Used the software for: 6-12 months

### "Cornerstone is an alright product, but it's expensive"

April 12, 2023

3.0

Cornerstone has been an alright experience, but it doesn't meet the needs of our users always and is sometimes difficult for them to navigate.

Pros

Cornerstone can be customized, which is really nice.

Cons

Cornerstone is very expensive compared to similar platforms. It also isn't that much better.

Review Source

VR

Verified Reviewer  
Sr Training Specialist, LMS Administrator  
Banking  
Used the software for: 2+ years

### "So glad my organization made the switch!"

November 10, 2021

5.0

Pros

We use the Learning, Performance and Succession Modules. I really like the fact that each module "talks" to each other. It makes for a more robust platform and reporting is so easy!

Cons

The Succession Module works but there are times that it can be a bit clunky. Overall I do like how they all work together.

Reason for choosing Cornerstone LMS

Our \[SENSITIVE CONTENT\] had utilized Cornerstone in a previous role and found it to be a great product then.

Review Source

VR

Verified Reviewer  
RPA Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best learning platform.."

December 2, 2022

5.0

It is one of the best learning management system I have ever come across.

Pros

The learning management system is very simple and easy to use.It is highly customizable.The product forum and community is built strongly.More in house training courses are included

Cons

At times it is difficult to find/track our certificationReporting feature can be improved

Review Source

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