# Page 4 | Cornerstone LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Cornerstone LMS the right Learning Management System solution for you? Explore 231 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150446/Cornerstone-LMS/reviews

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Cornerstone LMS

4.3 (231)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 4 - Reviews of Cornerstone LMS

## Showing most helpful reviews

Showing 76-100 of 231 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jocelyn L.  
Sr. Learning & Technology Specialist  
Building Materials  
Used the software for: 2+ years

### "The most flexible tool I've seen"

November 16, 2021

5.0

Overall after careful analysis we have remained with Cornerstone as they provide the most flexibility and options to train our diverse workforce.

Pros

There is a tremendous amount of flexibility in the tool to address various audiences. We are able to use our PeopleSoft user data to funnel what is seen by whom, assigned to whom, etc.

Cons

With the flexibility comes a lot to learn. It takes quite a while to become proficient in all the areas of the tool.

Alternatives considered

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[ClearCompany Learning](https://www.capterra.com/p/132131/Elan-Enterprise-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing Cornerstone LMS

Cornerstone can do all the customization we need!

Review Source

Chris M.  
LMS Manager  
Automotive  
Used the software for: 2+ years

### "CSOD Learning"

November 16, 2021

4.0

Pros

Very flexible, but burdensome to administer

Cons

The dashboards and analytics have a great deal of room for improvement. CSOD does well at providing raw data, but the data generally needs post-processing through excel or Tableau to be useful.

Review Source

Brian Q.  
Learning & Performance Technology Administrator  
Insurance  
Used the software for: 2+ years

### "Cornerstone OnDemand"

November 16, 2021

4.0

Cornerstone has proven to be an excellent partner for our organization and has helped us achieve many of our corporate strategy goals.

Pros

There are an infinite number of ways to build and customize learning programs.

Cons

There are some areas of the portal that are outdated in regards to the UI.

Review Source

Jamie D.  
Learning Management System Administrator, Training Specialist  
Machinery  
Used the software for: 2+ years

### "Quality product, poor support, costly price tag"

May 24, 2018

4.0

We use Cornerstone LMS to manage our global employee training. It supports SCORM tutorials, videos, and materials, as well as robust reporting.

Pros

Full functionality for an LMS. Can integrate with many other Enterprise systems. New learner experience features are bringing a modern approach to corporate learning. They have started to support xAPI.

Cons

Their Global Product Support has had issues for several years. Response times on tickets are bad. The cost can be quite high compared to other LMS companies. They demnd a certain percentage increase each year even if it isn't justified.

Review Source

PP

Phillip P.  
HR Systems Analyst  
Dairy  
Used the software for: 2+ years

### "Best in class"

November 10, 2021

4.0

I've been a user for many years. I like the product, and believe the company is always striving to move forward.

Pros

The user community is the beast thing about this product. It's huge and people like to share. Cornerstone is a great partner for the community as well.

Cons

The inconsistent support experience. Most of the time it's great, but too often it is slow or not responsive at all.

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Cornerstone LMS

Best in class, and we already used the other modules of the product.

Review Source

DD

Dan D.  
Learning Experience Designer  
E-Learning  
Used the software for: 1-2 years

### "A learning experience"

April 29, 2023

4.0

Pros

Range of functionality and ease of implementation. Does more than most LMSs out there. Initial setup and integration was outsourced and great whilst support lasted.

Cons

Expensive and some features hidden behind paywall. Customer support varied dependant on who your CSM was.

Alternatives considered

[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Fuse Universal](https://www.capterra.com/p/154670/Fuse-Universal/)

Reason for choosing Cornerstone LMS

Features and additional suites

Switched from

[Fuse Universal](https://www.capterra.com/p/154670/Fuse-Universal/)

Business need, data insights

Review Source

CP

Che P.  
Manager, Learning Experience  
Wine and Spirits  
Used the software for: 2+ years

### "Robust Features and Ability for Customization"

November 16, 2021

4.0

As a new administrator to CSOD there was a big learning curve to full understand and apply the features within the organization.

Pros

I like the fact that you can create custom pages within the system.

Cons

That your options and ability of what you can custom or modify is limited and/or not documented

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Built](https://www.capterra.com/p/164380/Built-for-Teams/)

Reason for choosing Cornerstone LMS

Existing contract, limited options/abilities with other platforms

Review Source

LP

Leena P.  
Manager-Projects  
Information Technology and Services  
Used the software for: 2+ years

### "An enhanced LMS for the new century customers..."

September 20, 2019

5.0

Overall experience with Cornerstone On Demand is very good and positive. It has a positive impact on the Return on Investment and meets most of the business objectives. I highly recommend the solution.

Pros

Cornerstone OnDemand - It's a complete HCM Suite including an advanced Learning Management System. Most admirable features are: - Learning Admin Console enhancements - Edge Import - Reporting 2.0 - Integration feasibility

Cons

Customer support is not up-to the mark. The response time and the resolving time for any tickets will take lot of time. Otherwise the product is a complete solution for any type of industry.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing Cornerstone LMS

It's Edge Import and Data Load Wizard are impressive. It has a HCM suite and well-suited with industries require compliance.

Review Source

BO

Brittany O.  
Learning and Development Specialist  
E-Learning  
Used the software for: Less than 6 months

### "Great LMS for internal and external talent. "

March 12, 2022

4.0

Pros

This software allows for integration from PowerPoint presentations to links to other courses on other platforms. This is easy to use, configure and assign courses. It also allows for assigning certain courses based on position titles, etc. This is very helpful to track and manage internal training requirements for staff. It is also easy to use which is a big bonus for clients with limited computer skills.

Cons

The integration process took longer than anticipated. When uploading the existing training components, we were required to break an entire presentation into smaller sections which was very time consuming. It would be beneficial to have one presentation submitted and be able to break it into portions once uploaded in cornerstone.

Switched from

[Adobe Express](https://www.capterra.com/p/174232/adobe-express/)

To ensure we could utilize training for external clients as well as internal.

Review Source

VR

Verified Reviewer  
Senior HR Specialist  
Wholesale  
Used the software for: 2+ years

### "An excellent way to organize and provide employee training."

September 25, 2019

5.0

We have used the Learning module for a few years and added in the performance and recruiting modules. My focus is on the Learning and Core modules.

Pros

There is so much we can do to improve our employee education / training with the system.

Cons

We are not using the software to it's full extent so there is a lot of clean up to do. We are also part of a larger corporation so I'm not able to use some of the new features without assistance from the lead organization.

Reason for choosing Cornerstone LMS

This decision was made by our parent corporation.

Review Source

VR

Verified Reviewer  
Training and Development Specialist  
Automotive  
Used the software for: 6-12 months

### "Powerful, detailed LMS and more"

November 17, 2021

5.0

Pros

Course upload, assignment, and display is all great Goal setting and performance reviews look great on employee side

Cons

Certifications are complicated to set up and use, but they have their place, Test Engine is not intuitive but they say they are working to update it

Review Source

AG

Angie G.  
Communications Specialist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Trying out a new LMS!"

November 16, 2021

4.0

Pros

This program offers a lot more options than our previous Learning Management System, including more interaction for employees. It is also easier to include other resources.

Cons

There was a large learning curve and we had several different supporters of our transition, which made it difficult to build a partnership and learn from the support we were provided since we had to catch up our newly assigned client manager.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Reason for choosing Cornerstone LMS

Overall functionally and price.

Review Source

AM

Anthony M.  
Talent (HR) Technology Analyst  
Accounting  
Used the software for: 2+ years

### "Cornerstone, prioritizing the customer"

September 7, 2019

5.0

If you are looking for a system with an active community willing to help other companies this is the perfect product for you. Cornerstone holds a user group meeting every quarter in major cities which gives an opportunity to network with other companies and help each other how with challenges you are currently fixing. During these meetings we receive live training and a walk through of what other features will be developed in the future.

Pros

A major pro is the customer service that cornerstone provides. They have rapidly developed how they consume cases in order to provide timely responses. They also provide in-depth documentation, webcasts, beta groups and live trainings around every release cycle of new features. Cornerstone really allows the clients to drive the future of their system.

Cons

I wish their was more opportunities for customization. For example you are able to create custom pages but you are restricted to Cornerstone's layout and HTML/CSS scripting.

Switched from

[Aspire](https://www.capterra.com/p/161544/Aspire/)

The goal and the trend is to gravitate too systems that are able to create an integrated experienced with Training, Performance and Recruiting.

Review Source

LV

Lin V.  
IT Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Top notch Learning System For Our Premium Needs"

July 8, 2020

5.0

Cornerstone Learning has been firmly a part of training and development workflow for as long as I have been a art of this organization, and it has served us well. The UI is easy to the train for both our end users and administrators/educators. Yet, we have just only cracked the surface with the modules that we have employed.

Pros

Cornerstone Learning is intuitive to learn with a mostly clean interface. Some newer systems have more modern and updated features, but Cornerstone does the job for us. I love how relatively easy it has been to engage our users and deliver quality learning objects.

Cons

The content development tools are growing, but find external authoring applications is still essential.

Switched from

[Rival Learn](https://www.capterra.com/p/86328/SilkRoad-Learning/)

Lack of functions

Review Source

VR

Verified Reviewer  
LMS Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Cornerstone Functionality Review"

November 16, 2021

5.0

Pros

Its flexibility and ease of use for end-users.

Cons

Our company continues to test new ways to utilize the software and there are some gaps that Cornerstone is working to improve upon.

Review Source

Jeremy S.  
Manager of Analytics, Customer Operations  
Computer Software  
Used the software for: 2+ years

### "Clunky from the instructor view"

February 6, 2020

3.0

We need a system that is easy for customers to access along with instructors and administrators. Maybe its the way we have it implemented, but analytics from attendees and engagement is non exisitent

Pros

The calendar of my sessions is nice. And having my certificates in one place is good too. Also like being able to download a roster copy

Cons

reporting from an instructor standpoint is limited (only can get the roster). Would be good to see who has taken previous related courses or been in one of my sessions from within the system

Review Source

Valerie P.  
Director of Learning & Development  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Really need a reliable LMS for company needs"

September 9, 2019

5.0

I would enjoy more training on every functionality that we may not know that we are using.

Pros

We hold all learning transcripts on the LMS. We build courses and assign all learning to every employee. We love the reporting function and constant updates.

Cons

It is hard to get the right information when you need it immediately. If you join a call for questions, most of the times it is full and you have to wait until the next day. The person who sells it to you doesn't support you after.

Review Source

NM

Nate M.  
HRIS Analyst  
Insurance  
Used the software for: 1-2 years

### "CSOD Review"

August 21, 2019

4.0

We have been working with CSOD for almost two years. Of all the modules CSOD has to offer, the LMS is probably the best. CSOD offers some great resources to get your questions answered however, their Global Product Support for more technical questions/issues is terrible. They have made an effort to improve that team recently however, it has a long way to go. I mentioned it above in the cons section - if you plan on using multiple modules be aware that each module seems to have been developed in a silo effort & there is no consistency throughout.

Pros

1\. Quarterly releases with a transparent road map 2. Offers a Client Portal to connect, ask questions & make suggestions, which actually gets used & is useful 3. Scheduled down times are limited 4. Recent updates have added a more modern UI/UX

Cons

1\. Global Product Support 2. Global Product Support 3. Global Product Support 4. If you plan on using CSOD's other modules (e.g. Performance, ATS, etc) keep in mind that there is no consistency & the UI/UX will be different depending on where the user is in the system. Although you cannot consider this a con of their LMS.

Review Source

JD

Jamie D.  
LMS Admin/Training Specialist  
  
Used the software for:

### "A quality LMS and performance management product"

February 15, 2016

4.0

I've been an administrator for Cornerstone (CSOD) for about 2 years now. We use the Learning and Connect modules and we have added Observation Checklists from the Performance module. I've previously managed 5 other LMSs in both corporate and education settings. I can honestly say that CSOD is one of my favorites, however, it's not without frustrations at times. Pros: -There's been little to no unscheduled downtime. -They have a quarterly release schedule, which is packed with useful features and updates and then bug fixes/maintenance windows EOW. -The LMS module works well with most SCORM compliant courses. An issue I struggled with while managing another competitor. We mainly use Articulate Storyline 1 & 2, but it also works well with tutorials that we've purchased from third parties. -Reporting is powerful and available real-time. -The enrollment tools allow for a single enrollment or dynamic/scheduled enrollments. -I really like the customization offered in the portal. Welcome and custom pages have just enough flexibility to allow for creativity, yet are still easy to use. There are also settings for the menu and branding, which allow you to create a unique experience for you audience. -The system has played well with our nightly user feed from SAP. -I manage several user roles that allow me to effective manage the rights of various users throughout the system. -CSOD has revamping several areas of the system to give them a more modern look and feel. -Additionally, they have a mobile app that just recently received an update that updated its UI. -Their user conference is one of the best I've ever attended. Cons: -Their Global Product Support is sub-par and has been ever since I started managing the system, despite what they call "growing pains" within their structure that they are supposed to be addressing. Not a very good excuse and it is tiring working with them at times. -Although their mobile app is decent, they seem to introduce a new bug with every release and they only update the app quarterly, so my users have to live with the bug for 3 months before it is patched. -Their integration with WebEx for vILT just broke last year and it took them 8-10 months to patch it. -There overall message is that they are a tech company that is fun and nimble like Google or Facebook, however, with their fast growth, they feel like they are moving the direction of SAP and Oracle.

Review Source

Jessica H.  
Learning & Development  
Automotive  
Used the software for: 6-12 months

### "Cornerstone - Admin & User"

November 16, 2021

3.0

Pros

Nice library, relatively easy to search, simple and customizable home page adaptable for your organizations needs

Cons

Knowledge/help center is a bit overwhelming. Having dedicated support would be a huge bonus.

Review Source

MG

Martine G.  
Program Delivery Consultant  
Financial Services  
Used the software for: 2+ years

### "Cornerstone LMS"

November 17, 2021

4.0

Pros

Learning Assignment, Skills, machine learner, admin roles, manager's reporting, content rating, search engine, publishing easy

Cons

Points and badges is very basic. Leaderboard has points for all content so not easy to use for specific divisions. Dashboard (would be helpful to put constraint on data shared on Dashboard, i.e. manager to see their direct reports but when in a reporting role that is global, not possible to share a Dashboard for direct report . Cornerstone should work more on gamification, reinforcement knowledge questions integrated in their content or custom content.

Review Source

JB

Jessica B.  
E-Learning Supervisor  
Building Materials  
Used the software for: 2+ years

### "Cornerstone Learning - Endless Possibilities, but customizable to a fault"

November 17, 2021

5.0

Pros

Endless possibilities. Gets the job done as far as compliance and certification training tracking, but also gives us a lot of opportunities as well.

Cons

Overly customizable - sometimes the security permissions alone can take years to master.

Review Source

EW

Emily W.  
Business Analyst  
Higher Education  
Used the software for: 2+ years

### "Great LMS Software!"

November 16, 2021

5.0

Overall, it is very user friendly and does what we need it too.

Pros

I like the administrative functions available in this software. There are many features and settings available to be customized.

Cons

The thing I don't like is that it can be hard to navigate new changes to the system.

Review Source

Sharon S.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "A bit on the difficult side"

January 22, 2019

4.0

Pros

As a corporate trainer, I was tasked with updating an eLearning catalog into Cornerstone LMS. I did like the finished product and the user interface of this software.

Cons

It was not all that intuitive to use. I am not the most technically minded person, and I really struggled to get things set up in this system. It was pretty frustrating.

Review Source

AG

Arindam G.  
Global Training Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "A potential game changer for the learning and development industry"

November 16, 2021

4.0

Has helped in creating a modern next gen learning solution in the company

Pros

Some of the newer features which supports digitized content

Cons

Some of the archaic features such as the primitive tool used to download evaluation or feedback results

Alternatives considered

[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing Cornerstone LMS

Great Sales pitch

Review Source

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