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Storepoint

Reviews of Storepoint

5.0 (20)
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Storepoint Reviews

Showing all 20 reviews
Overall
5.0
Ease of Use
4.8
Customer Service
4.9

About Storepoint

Add a fully customized store locator to your website. Setup in minutes, no coding required. Easy to manage via the dashboard, bulk import, Google Sheets Sync or other custom sync options. Free locator customization and setup help included with all plans! We'll design the locator to any specification and/or to blend in nicely with your brand & website design. Integrates easily with all platforms. Learn more about Storepoint

Pros

  • Overall, I am so thrilled to have found Storepoint because it makes my map beautiful and easy for me to update. Customers love the experience and so do I.

  • This is an amazing plugin I have ever used, User friendly and easy to handle. As a developer a lots of our clients requesting these features and its really easy to manage in backend.

Cons

  • Every problem I have has been quickly resolved by their customer service. They are pros at mapping and are able to customize everything.

  • Not having immediate customer service. That's the only thing I can fault in todays 'instant results society' you do get impatient.

Showing Most Helpful

Showing 20 of 20 reviews

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Tom R. avatar
Tom R.
Founder
Information Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 27, 2022

"A perfect mapping solution for multiple locations"

Overall: Overall, I am so thrilled to have found Storepoint because it makes my map beautiful and easy for me to update. Customers love the experience and so do I!

Pros: Storepoint is the best mapping software, I've found. I love how easy it is to use and all the customization available. Adding new locations takes seconds and you can review updates super quick. I also love the ability to add tags and categories for each location. You can add custom map pins too. Furthermore, the ability to use Mapbox, Google, OSM, and other providers is great!

Cons: There is nothing I do not really like about this software. Every problem I have has been quickly resolved by their customer service. They are pros at mapping and are able to customize everything.

Switched From: OpenStreetMap
Keshia H.
Project Manager
Food & Beverages, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 12, 2019

"Storepoint Review"

Overall: Storepoint was great to install on our Wordpress site and its easy to use for the end user.

Pros: I liked the quick set up and customer support.

Cons: I wish there was an easier way to mass edit entries.

Switched From: Store Locator Widgets
Reasons for Switching to Storepoint: The other store locator was having issues and wouldn't work half the time.

Vendor Response

By Storepoint on May 5, 2020
Hi Keshia! Happy you've been enjoying Storepoint - we do have a really easy way to update in bulk. You can either use our bulk import or even easier is via our google sheets sync. No need to edit one by one :)
Verified Reviewer
Associate Software engineer
Information Technology and Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
August 4, 2021

"Store point as a very effective Plug in "

Pros: This is an amazing plugin I have ever used, User friendly and easy to handle. As a developer a lots of our clients requesting these features and its really easy to manage in backend . Updating information is easy, designing features are easy to handle. I highly recommend this application.

Cons: Actually there are no major cons that I can highlight. I guess some animation related features also should be added. When it comes to beginner, I think app should have some improvements ( proper guiding or something like that ). This is an wonderful application anyway

Christopher C.
Digital Marketing Consultant
Consumer Goods, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 7, 2024

"Excellent tool and even better customer support!"

Overall: I needed help fitting the store locator onto my screen on the Breakdance page builder, but I couldn't find how to do it. So, I sent a chat message to customer support, and [sensitive content hidden] came to the rescue. After only 5 minutes, my issues were resolved, and I had other questions answered and resolved as well. Customer support is on another level here! Thank you, [sensitive content hidden], for your swift responses and solutions.

Pros: I like the flexibility of the tool. It's quick and easy to install and work with. The analytics are amazing, and the fact that you can connect them with Google Tag Manager is wonderful. I recommend the tool.

Cons: I don't see any area of improvement at the moment. As soon as I do, I'll change my review.

Kimberly R.
CEO
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 17, 2020

"Love Storepoint!"

Pros: A couple of years ago I was looking at a friend's website and noticed that she had a map showing all the stores that carry her products. I was impressed! I asked my software developers for a store locator map that we could put on our website to show where customers could buy our toys. After extensive research we went with Storepoint. And I have not been disappointed! Great product, great customer service! Love Storepoint and strongly recommend to anyone who wants to have a store locator map!

Cons: In the beginning I needed help to figure out how to navigate it all. It was a little intimidating, but [SENSITIVE CONTENT HIDDEN] and my developers helped me. Then it became much easier.

Vendor Response

By Storepoint on November 20, 2020
Thank you so much Kimberly! It's great working with you :)
Shannon P.
Graphics and Production Manager
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 28, 2016

"Storepoint Store Locator for Advertising Company"

Overall: I needed a store locator map for our advertising company. We wanted potential advertisers to be able to search their zip code and find which of our stores are in their target advertising area. I also needed the map to provide sales contact information for each individual store. This is a GREAT way to get that done for those of us that don't code. Jake was extremely helpful and accommodating! I could not have asked for better customer service! I would highly recommend this product for anyone needing a store locator for a website.

Pros: Ease of use, capability to update information very easily, customer service, attractive, clean design of map, search features, information boxes

Cons: I do wish that when I zoomed in on an area, that businesses located on Google maps would show up. For instance, if I zoom in on one of our stores, it would be nice if our sales force could see any businesses that are labeled in the area.... restaurants, nail salons, etc.

Vendor Response

By Storepoint on June 28, 2016
Thanks Shannon! Was great working with you - let's chat about showing some businesses from google on your map. -Jake
Adam O.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 13, 2021

"Great and Simple"

Pros: Very easy to implement and to add multiple locations. Allowed us to implement within minutes. The filtering options made it easier for our customers to see which stores were carrying which products.

Cons: No cons. Everything was very smooth and customer service is great.

Joel S.
President
Motion Pictures and Film, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 21, 2023

"Great web support!"

Overall: Very satisfied client!

Pros: Prompt response to updating our extensive global database

Cons: Don't change a thing - we're happy with the service

Reasons for Switching to Storepoint: Website improvements for our user's needs.
Brendan R.
Head of IT
Hospital & Health Care, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 3, 2020

"Great support"

Overall: I had an issue with our account where our developer had gone off the grid. [SENSITIVE CONTENT HIDDEN] from support was amazing, he went above and beyond to help me through the problem and how it could be resolved. With his support the issue was resolved. We rely heavily on storepoint map to drive business to our clinics, so it was critical that the problem was resolved. I can't thank [SENSITIVE CONTENT HIDDEN] enough for the support he provided.

Pros: Super easy to use, very intuative and works fantastically for our needs.

Cons: Nope I don't believe there is anything currently that needs improving. I haven't gotten into the detail as i'm more on the account side not the development site.

Verified Reviewer
Director of Marketing Technology
Food & Beverages, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2018

"The product is excellent and was extremely helpful to work with."

Overall: This plugin makes our website much easier to use. We believe it will also help us increase sales, as it gives us a quick way to put additional CTAs in front of our visitors.

Pros: Functions exactly as advertised. Very easy to manage on the back-end. It was a pleasure to work with getting everything customized.

Cons: No major cons to point out here. I would appreciate the ability to edit my own CSS, but I'm sure there's a reason this hasn't been unlocked.

Vendor Response

By Storepoint on June 20, 2018
Thanks so much! Great tip on the custom css editor within the app itself as well. Although the app does inherit CSS from the page stylesheet, we're adding that field in right now to our customization dashboard :)
Bridgette S.
Marketing Manager
Furniture, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 20, 2021

"Great app "

Pros: Easy to use, highly customizable, very reactive and helpful team of people to work with.

Cons: We have no complaints about Storepoint.

Krysta D.
therapist
Health, Wellness and Fitness, Self-employed
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 3, 2019

"Beautiful professional interface, excellent customer service"

Overall: I adapted this model to improve my provider listings worldwide. I needed something smooth, professional, customizable and easy to use (we are not tech experts). It met all those expectations and the end result is something I am proud to have on my website.

Pros: The customer service was excellent, the setup process was mostly painless, I'm happy with the end results.

Cons: It took some back and forth to customize the software to my needs.

Reasons for Choosing Storepoint: Rapid response from support/chat
Reasons for Switching to Storepoint: Current process didn't support number of users
Erika C.
Executive Director
Health, Wellness and Fitness, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 16, 2020

"We needed a way to "

Overall: It was a great experience, really receptive and quick response customer service team.

Pros: 1) Easy to use for non-technical organization 2) Great, clean design & user-facing functionality 3) Quick turnaround for customization 4) Quick onboarding & implementation

Cons: 1) Data formating has to be very specific to the storepoint 2) Limitations in mapping search functionality

Reasons for Choosing Storepoint: We wanted to build something quick and that was an interface the average user would be comfortable & find east to use
Luke B.
President
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 5, 2019

"Outstanding Customer Service, easy to use, reasonable priced."

Pros: It is very easy to use, set up to on a website can be achieved in almost no time at all.

Cons: the only negative we came across is sharing the ability to upload locations across multiple users. This may be a feature now, we simply had one point person update exclusively so a very tiny concern.

Summer D.
Principal
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 28, 2016

"Awesome customer service"

Overall: Jake was awesome--very responsive and made the sign up very easy. Would definitely recommend this service to others!

Vendor Response

By Storepoint on June 29, 2016
Thanks Summer! Was great working with you!
Brent B.
Owner
Health, Wellness and Fitness, 11-50 employees
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
April 7, 2016

"StorePoint and Jake are fantastic!"

Overall: If your looking for a service to track your metrics, route your calls, a simple app to locate your closest store and manage your business in one place Storepoint is not only your best choice, it's affordable and effective. Jake is a master of customizing what a growing business needs. He has streamlined our call tracking and geo-routing and is full of great ideas to help our business grow.

Lee S.
Managing Director
Wine and Spirits, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 5, 2018

"Exactly what I was after"

Overall: Exactly what I needed! No other comment to make.

Pros: Getting a stockists map on my website was just one of many things to do on my ever growing list. I was surfing between tabs on different store locater widgets and fumbling around aimlessly trying to customise them. Then I came across Storepoint which helped me get it to exactly what i wanted saving me hours of aimless clicking with other options. Exactly what i needed, thank you! I highly recommend.

Cons: Not having immediate customer service. That's the only thing I can fault in todays 'instant results society' you do get impatient. haha

Vendor Response

By Storepoint on March 4, 2019
Thanks Lee! Was great working with you - we've improved our response and customization time in the last few weeks to the point where we are now getting full customizations completed within 24 hours :) -Jake
Meghan P.
Used the software for:
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Reviewer Source
Source: Capterra
April 27, 2016

"Most user friendly app I've used to date!"

Overall: Jake made set up of this app so simple and quick. He walked me through how the app works which wasn't even necessary because it is so user friendly. I would highly recommend this app for ease of use and the fantastic customer service!

Vendor Response

By Storepoint on March 4, 2019
Thank You Meghan! -Jake
Verified Reviewer
Digital Director
Graphic Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2019

"Solved store finder issue for our client"

Pros: It was easy to setup and looks good. We use Squarespace occasionally, so it was nice to find an easy method of adding a storefinder to it. I had a couple questions and they were answered quickly by support.

Cons: No cons, it worked as needed. And support took care of a couple things specific to my install.

Karen A.
Director
Graphic Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 10, 2020

"Great product"

Overall: Very positive experience and quick response from customer support when needed.

Pros: Ease of use, decent interface and excellent customer support.

Cons: I can't complain - there was nothing I didn't like.