# MySchedule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MySchedule the right Employee Scheduling solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150497/MySchedule-com/reviews --- MySchedule 4.7 (20) [View alternatives](https://www.capterra.com/p/150497/MySchedule-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MySchedule Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Denise Nicole G. Student Education Management Used the software for: I used a free trial ### "How beneficial is MySchedule?" July 12, 2021 3.0 It was satisfying and comforting knowing that everything is set, the schedules are properly organized, you can budget and monitor the labor hours of each employee, and requests and demands are easily to make. Pros The buttons are easy to navigate. It makes scheduling easy and you can customize as well. Allows the owner to stay contact with the team and make announcements that everyone can read. Allows the business to stay on track, on schedule, and run the business efficiently and wisely. Everything is set. Cons When the schedule is changed, it does not load instantly, it takes a little time. Aside from this, I haven't encounter any difficulties. This app is nothing but useful for organizing workforce. Review Source SE Sarah E. Team lead Retail Used the software for: 2+ years ### "Nothing extra, nothing useless " May 21, 2022 5.0 Pros I like having immediate access to schedule and seeing requests highlighted on the even someone calls out, I don't miss someone's request and try to call them in. Easy to make requests. Like that I can check my vacation time and pto. Like seeing everyone schedule in one so I know what help I have. Cons No true complaints. System glitches with the app at times. That's about it Review Source BB Brittany B. Co-Director Child Day Care Services Used the software for: I used a free trial ### "Director or preschool" March 17, 2025 3.0 Pros You can communicate shifts fairly easily Cons the cost isnt really worth it in the long run Review Source kA kristin A. Pharmacy Manager Pharmaceuticals Used the software for: 2+ years ### "Many features but could use enhancements" December 4, 2019 4.0 The business problems we are solving are not only time to create a schedule but also have it visible to employees outside of the workplace. We can easily set schedules to corporate demand, ensuring we stay within budgeted hours. Pros There are many pros to my schedule as a scheduling tool for staff. For one, you can build templates and set employees' availability. It also has the capability to set days/hours per week that employees prefer to be scheduled. Warnings appear for overtime or when employees are scheduled outside set availability. Vacation requests are easy to put in and also have a calendar function to easily assess how many employees have requested a particular day off. You can download the mobile app to approve or deny requests and employees have easy access to schedule and time off requests. I also love the over/short feature that tells me if I am under/overstaffed for a particular time of day. Cons There are downsides. For one, it is slow to load every time a change or edit is done. Second, templates could be streamlined. I also find that when I schedule an employee for 12:00 p.m., it likes to reset to 12 a.m. Instead of the copy function, I wish you could drag and paste an employee's scheduled day to another day. Review Source MH Michael H. Owner Used the software for: 1-2 years ### "MySchedule.com has totally changed (for the best) how we will forever operate our business. " May 9, 2017 5.0 Pros I own and operate a MMA/Crossfit training facilities in the Northern Virginia/DC Metropolitan area, with all kinds of employees/staff ranging from: personal trainers, administrative management, lead & assistant instructors, as well as subcontractors. With MySchedule its all about making the life of a business owner/manager 100 times easier! We've tried other scheduling softwares before, simply were not satisfied, and they didn't click with our employees so we were left with the old-fashioned methods of scheduling everyone (email). MySchedule is easy to use, quick to learn/understand, and most importantly has been something we as an organization are going to stick with as a crucial asset to the systems we try to have in place for our business to consistently thrive. I feel with MySchedule we are at the cutting edge of management and scheduling standards, and certainly have an edge over our competition. At this point, I don't know what we would do without MySchedule! Review Source TP Trevor P. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Game Changer" November 21, 2020 5.0 Problems resolved are: scheduling discipline. It’s easy to use my schedule as a way to create a space where there are no excuses. Makes firing someone for inconsistency with showing up and being reliable very black and white. Ease of sharing schedules with everyone and changing things when necessary. Tracking all of the parameters I monitor. Employees love this system and they aren’t texting me at midnight asking what their schedule is anymore. Pros I love the visuals aspect, and the ease / efficiency of changing things up. I have been able to let up the reins on my employees and let them start being really flexible. I’m not worried someone’s getting too many hours or that a shift is getting failed to be picked up. Saves me a lot of stress, and my employees are happy to have all the flexibility. Cons That I didn’t start using the software sooner. Reason for choosing MySchedule I chose my schedule because of Steve Talia. He was incredibly helpful, and got me comfortable with the software. He built my first schedule for me. Top notch guy. He’s got a customer for life. Review Source DT David T. President Retail Used the software for: 1-2 years ### "Game changer" January 16, 2020 5.0 Myschedule worked with my company to make sure their product exactly fit my needs. It has made scheduling a breeze and finally let us setup a way for people to pick up open shifts or trade shifts. Pros It’s ease and flexibility of use. I don’t train new users how to use it, they just pick it up and go. Cons We honestly haven’t had any issues since implementing the system. Reason for choosing MySchedule From the first phone call I had with them it was glaringly obvious they understood my needs and cared about them more than anyone else. Review Source JM James M. Owner Construction Used the software for: 6-12 months ### "Great product" March 13, 2019 5.0 We spend way less time scheduling our employees and dealing with communication disconnects. Pros My managers and employees love using it. Easy to set up and and even easier to use. One of the best parts about having Myschedule in place is that I don't have to field calls from my employees all day long anymore. These guys helped me set everything up and took the time to teach each of my managers how to use the system. They have a great staff over there. Highly recommend Cons Our experience with Myschedule has been nothing but positive. Review Source TA Tiffany A. Occupational Therapist Used the software for: 1-2 years ### "Myschedule is a great system for anyone looking to schedule their employees online. " November 26, 2017 5.0 Pros Myschedule was a great addition for us and it was very easy to learn. I really don't know what I would do without it and it has become an essential part of our daily management. The team at Myschedule also helped us set up our whole account. Their customer service and support is really good over there. Our employees love using the phone app. It has become a great communication tool for our management and employees. Review Source MH Maria H. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Saves us a lot of time" January 24, 2020 5.0 It saves me time during the week. Scheduling is much less stressful for me and my employees Pros I like that it is simple and my employees like it Cons I do not like that I cannot customize exports Review Source PC Porfirio C. Operations Manager Food & Beverages Used the software for: 1-2 years ### "Great app" January 31, 2020 5.0 I have enjoyed using this. Pros I like having an app for my employees to see the schedule and request time off. Cons I would like to upload things to the account. Review Source RO Rob O. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "MySchedule.com is one of the most intuitive and user friendly scheduling platforms I have used. " May 1, 2018 5.0 Ease of use and easy integration. Pros Stability, functionality, app inclusion, customer service, ongoing improvements. Template feature is great, making adjustments is easy. Cons Looking forward to additional features rolling out. I would like the ability to manage the schedule from the app. Review Source PD Patrick D. Project Manager Telecommunications Used the software for: Less than 6 months ### "Great Software" January 2, 2020 5.0 Pros Easy to use. Great support staff at MySchedule, they are always willing and able to help with any issues I have that come up. Cons They are still adding more features that would be of great use they just haven't implemented everything yet,. Can't wait until they add the rest of the features. Review Source MN Maria N. Property Manager Used the software for: 1-2 years ### "Excellent employee scheduling software. Very user friendly. " January 4, 2018 5.0 Pros This software is user friendly. It has been perfect for my company's scheduling needs. Excellent scheduling and managing software. Review Source AD Angela D. Tennis Program Manager Used the software for: 6-12 months ### "MySchedule has made it easy to schedule and communicate to our Tennis Coaches site wide " July 2, 2018 4.0 Pros It's ease of use to get people scheduled and to reflect who is not working certain times on a mas scale. Cons The software could improve by allowing an end date for the programs you may have if you are a seasonal based company. Review Source EK Erinn K. Scheduling Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "MySchedule Review/Experience" July 8, 2019 5.0 Pros The team is easily accessible. Whenever I call customer representative they jump right on any issues and has been completely helpful since day 1 Cons "No Cons" Any issues or suggestions are taken very well and taken to the team as consideration. Review Source Response from MySchedule.com July 11, 2019 Thank you for your review. It has been a pleasure working with you and your team. JJ Josh J. Operations Manager Medical Practice Used the software for: 1-2 years ### "Awesome Scheduling Management Tool!" September 27, 2018 5.0 Pros MySchedule has been a game changer for us! It has been amazing how organized we have been since implementing this system into our organization. Cons It takes some time to train all your staff to get on board with the application, but once you do then it's all systems go! Review Source PS Phearom S. Used the software for: ### "Nursing Manager" October 20, 2016 5.0 20 years working in children hospital. My current position is inpatient department Nursing Manager, I have been much experiencing with various working places, such as Home Care Project, ICU, OPD, Surgical Unit, ER. In the hospital where I am current working, I am mostly responsible for nursing staff supervision, lecturing, and preceptor of the newly recruited employees. Review Source GG Gabrielle G. Owner Retail Used the software for: Less than 6 months ### "Great for our small business!" July 10, 2019 5.0 It has been a great resource for our business! I am very happy with it. Pros Easy to use. Tutorials were very helpful for new employees. Cons The software app does not have all the features that the website has, such as management tools and requesting days off. Review Source Response from MySchedule.com July 11, 2019 Thank you so much for your review. It is nice to hear that we have been a great resource for your business. Our team is on track to release version 2 of the phone app this coming month. This release will include management tools, time off requests, and much more! BR Brittney R. Operations Manager Used the software for: ### "amazing easy to use scheduling software" April 7, 2016 5.0 Great scheduling tool. Easy to use. Crisp layout and simple to navigate through. Fantastic customer service. 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