Zaius

5 / 5 4 reviews

Who Uses This Software?

Ecommerce and retail brands in the SMB & mid-market space looking to increase CLTV, average order value, and drive more repeat purchases.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zaius
  • zaius.com/
  • Founded 2014
  • United States

About Zaius

Marketing Automation built for B2C marketers. When a single customer view is at the core of your marketing, amazing things can happen. Thats why Zaius brings together CRM, marketing automation, and analytics in one dream B2C marketing platform so you can deliver beautiful, relevant, and effective messages across channels and devices in real-time, and discover revenue opportunities you never even knew existed.


Zaius Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Zaius Reviews Recently Reviewed!

7b8aaab5e340637e0c04925b0d3ec0d0

Highly recommended Email/CRM platform for online retailers

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very high support level from account managers and their internal customer service. Higher than the competition. The platform is very flexible with intricate personalization possible. We've been able to get very creative and hyper targeted with campaigns because of that. For example, created an email blast called Price Drop where we targeted viewers who browsed a product page months earlier and then, sent them a notification that the same item "just went on sale" and was available.

Cons: No huge negatives to speak of. The only gripe would be that we spend so much time on developing email blasts that it's been difficult to carve time for the advanced reporting capabilities of Zaius.

Overall: We were able to increase email revenue substantially and develop better customer retention practices with lifecycle emails. (post purchase follow-up, winback, abandonment and customized product suggestions). Some time saved as well thru having a reliable partner where the client didn't have to figure out every aspect of campaign out for themselves.

E64de230bb12009177ee02c4dcc7a3c1

Powerful behavioral analytics and campaign management for B2C CRM

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible UI that allows complex analysis of our event stream data. We love the attribution modeling and funnels. It's great to be able to take our behavioral insights and use them within Zaius to drive campaigns to reach our customers. They have a full set of APIs through which we can access all our data and reports, making it easy to integrate Zaius with other tools.

Cons: Since it's so powerful, it can take a newbie a bit of time to understand the building blocks needed to generate their own reports.

Zaius gives us a view of individual visitors across our digital channels and lets us act on it

Oct 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Great support getting us up and running.
- Relatively easy to onboard data.
- Email authoring made a huge difference for us. We were going to have to find someone else to help with this -- but this has enabled us to do a lot more with the data we have and create much better experience for our clients

Cons: - Needs levels of access control -- we have plenty of people who should be able to run reports, for example, but we don't want them to be able to mess with templates.

Overall: Helps us drive incremental revenue with truly personalized email. Dynamic segmentation around user behavior is also a key benefit.

Impressive product, lots of features, great team

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Email builder, customer service, price

Cons: not enough prebuild reporting.

Overall: I've been using Zaius for 4 months, and so far they have lived up to every promise and then some. They have rolled out new features, like the Email builder which is very easy to use. The software is powerful, if you're a data geek you will love it. Because it is so feature rich, I needed some help getting some of the reporting set up, but my account manager is on top of everything.

This is a great platform if you have multiple sites/ brands as you can get a whole customer view and how they interact with each channel. Behavioral triggers like cart and browse abandonment are easy to set up, and we are just getting price drop emails set up as well.

I'd say they provide a lot of value and would recommend to others!

Recommendations to other buyers: I'm excited to watch this company grow, they are a hungry, capable, and talented group.