Who Uses This Software?

Device Magic is completely customizable and can be used in any industry, including: Construction, Facilities Management, Property Management, Telecommunications, Energy & Utilities, Field Services


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    Additional plans available.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Device Magic
  • www.devicemagic.com/
  • Founded 2011
  • United States

About Device Magic Mobile Forms

Device Magic is a mobile forms software and data collection app that replaces your paper forms with customizable mobile forms. Collect data without an Internet connection using your own mobile devices. Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Deliver data in whatever format you choose. Integrate with the business tools you're already using, like Box, Slack, Evernote, SQL, Zapier, and more.


Device Magic Mobile Forms Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

Device Magic Mobile Forms Reviews Recently Reviewed!


Great product but more and more overpriced as other options have become available for less...

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Great user friendly product but needs better reporting on the backend. Also has good customer support.

Cons: Way overpriced already and now you are raising the price. We will start looking for alternatives. Also needs alerts and reporting improved.

Vendor Response

by Device Magic on April 23, 2018

Hi Jeff,

We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

The good news is we are in the process of developing a reporting and analytics tool. We will have a beta ready for testing in the next few weeks if you are interested in giving that a try, feel free to reach out to our support team.

Great product for data capture from mobile

Jul 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Power and flexibility in form design and functionality. Form Submission Distribution to backend databases and email notifications is excellent. Speed and reliability. Tech support always very responsive.

Cons: Only the licensing model. We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device.

Overall: We have designed our entire data collection model around it

Vendor Response

by Device Magic on July 17, 2018

Hi Starr,
Thank you for the wonderful review. We are glad to hear we are improving your speed and reliability.
As for our licensing, we've recently made changes to our plan structure. Be sure to check in with us to see if there is a new plan that works better for you and your organization.

Thanks for being a valued customer!
Your Device Magic Team

Capterra loader

Since I use of this application, it has been very easy to collect data in the field. The user

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros:

I really like the fact that the role of administrator is very easy to operate and edit, from the forms and catalogs that are added to the selection components.

Cons: I do not like that it does not support different languages, only English, and that is very limiting for users who do not master it. And I do not like at all that it is not possible to edit the data once it was sent to the server. I think that for the price that is being paid annually, the application should have that option.

Overall: The facility to obtain data daily in your hands.

Vendor Response

by Device Magic on April 23, 2018

Hi Sofia,

We greatly appreciate your honest feedback. I've passed your list of features you'd like to see to our development team.

Transformed our business, helped us create our own field app

Apr 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love the user interface for creating our own forms. We've created an incredibly complex form, where only certain sections even show based on the answers to previous questions. The interface on the field collection time is great too, and keeps getting better.

Cons: We would like the ability to add multiple images at the same time, instead of one at a time. We have to go outside the app to the google drive app to do this. They tell me it's on their roadmap however. Also the user interface for dispatching app is functional, but difficult to use versus the form building tools. Presumably improving the is on the road map as well.

Vendor Response

by Device Magic on April 23, 2018

Hi there,

We're so glad to hear that our form builder is working great for you. Yes, we are in the early stages of creating a multiple image question type and updating our interface throughout the dashboard.

Be sure to check our monthly newsletters for updates of new product releases, timeframes, and access to beta features!

Most Versatile signature software

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used Device Magic for signing forms and contracts in the field in Kenya. For auditing purposes on loans we needed signatures, photos and GPS coordinates. Only Device magic can do this

Cons: You have to pay for each additional user which costs and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too.

The platform is very easy to use, flexible, and has great integration options for storing data.

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best feature about the software is that you can have multiple submission data stores, which gives great flexibility for storing data as well as interpreting the submitted information. The mobile app has a great interface and is very useful in the field .

Cons: I least liked about the software was that pricing went up after the initial offer. I do understand that new features and updates were given commensurate with the price increase.

Vendor Response

by Device Magic on April 23, 2018

Hi there,

Thank you for the great feedback! We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

Reliable, professionally designed Form App

Feb 19, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

3 / 5
Value for Money

Comments: We are using the platform to record our drivers' work and invoice accordingly. The App allows to control remotely the forms that are dispatched to the users. The receiving data is stored on the App's own platform, and can be perfectly audited and accessed. The App has connections to Google Sheets, allowing us to apply query functions and prepare the invoicing process. Forms can be completed off line and load automatically when connected to the WiFi network

Pros: Reliable application, comprehensive Dashboard function to develop new Forms. Working for IOS and Android. Good direct customer support, small team, direct involvement. Good FAQ and support pages. Ongoing development, frequent improvements are released.

Cons: Pricing Scheme doesn't allow for a free admin user test account, should be nice to have one, especially for small user base. Web Form interface was announced but never delivered.

The Device is user friendly, modern and customer service is exceptional!

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is stylish, modern and reliable. I am pleased with the customisation of the app and including the company's logo.

Cons: I think the system works very well. Sometimes the GPS can be slightly off but it is still reliable.

Overall: The ability to submit forms electronically.

Vendor Response

by Device Magic on April 23, 2018

Hi Eden,

We're so glad to hear you are loving the new app interface. We've been hard at work making our product the best it can be.

Easy to use and understand

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use the software. I can explain it in a very simple form to any of the employees using the program.

Cons: It would be more efficient if there was a simple way to reformat a form in order to make the necessary changes that are needed.

Overall: I have gained a new knowledge on device magic.

Excellent Service

Jun 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've been using Device Magic for almost three years. It has allowed us to deploy services for our customers that would have otherwise been a lot more difficult and/or more expensive.

Just what I was looking for

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, you don't have to be a programmer to create a simple solution that will save you many man hours each week. I can't wait to create more solutions for my business using Device Magic.

Cons: It is too early to really be constructively critical. The only con I have experienced so far is when inviting people to join a form, I get a lot of questions from them and I can't see what is going on. I would suggest an invitation to join that includes clear instructions on what to do.

Vendor Response

by Device Magic on April 23, 2018

HI Sonny,

Thanks for the honest feedback. I've passed along your suggestions for inviting a device to our development team.

Capterra loader

Easy to use, better reports from the field

Nov 20, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set

Cons: It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.

Overall: Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.

Vendor Response

by Device Magic on November 30, 2018

Hi Chris,
Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors.
We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible.

For specific issues, or features you'd like to see in the future, please reach out to our support team.

Thanks for being a valued customer!
Your Device Magic Team

I used Device Magic to create a mobile form for a small business that tracked the quality of work.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you do a good job and know how to ask the right questions in a structured way, the end result is really nice and really intuitive to use. There are a variety of field types (number, free answer, multiple choice, location, etc) that covered everything I needed. You can add scripts and logic too for more complex forms.

Cons: Some parts of the coding language can be slightly challenging to wrap your head around at first. If you are looking to create a large complex function then you will need to take some time to understand how it workd.

Overall: The company I built a form for used it to track job quality and make sure all parts of a service were completed, then they saved the form results. They benefitted from the ease of use and increased standard of quality of their work.

Vendor Response

by Device Magic on June 07, 2018

Thanks so much for the great feedback! We've taken your comments about creating a complex function and passed it on to our development team. We're always looking for ways to improve the ease of use.

If you have specific use cases you are struggling with, please send us an email and we can better address the issue.

Making Sense Of Mobile Data

Aug 29, 2013
5/5
Overall

Comments: I like the idea of integrating forms with mobile devices. However, what really clinched it for me was the solution's integration with other applications in the cloud. For example, I can already see a situation in which I export data gleaned from customer surveys to Google spreadsheets or some such application. Babich also told me that they plan to increase the number of integrations. In the future, he said the application would be able to integrate with popular cloud applications such as Drive, Box and DropBox.

Pros: Excellent solution to generate mobile analytics

Cons: Additional integrations would enhance value of the solution

Good response to a calendar format problem. System is easy to use.

May 17, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: The only downside is that once a form is dispatched to a device, it cannot be subsequently edited, in any way other than transferring to a different device.

Among the pros is the ability to use the drop downs to speed up icreation of new dispatch form.