# Device Magic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Device Magic the right Data Entry solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150533/Device-Magic/reviews --- Device Magic 4.5 (37) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Device Magic Ease of use 4.3 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keith A. Sales Construction Used the software for: 6-12 months ### "Device Magic has been a game changer" August 10, 2021 5.0 Device Magic has been great. \[SENSITIVE CONTENT\] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar! Pros Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work. Cons I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this. Review Source JM Jason M. CFO Food & Beverages Used the software for: 6-12 months ### "Very Pleased with Device Magic!" February 4, 2020 5.0 Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software. Pros The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company! Cons An ability to access forms via web or on a laptop would be helpful. Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) Reason for choosing Device Magic Great flexibility with Data Sources for lookup fields, and with exporting to other platforms. Review Source Response from Device Magic February 25, 2020 Hi Jason, Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. Best, Miranda Cheatham, Marketing Program Manager Chris W. Self Employed Renewables & Environment Used the software for: 6-12 months ### "Easy to use, better reports from the field" November 20, 2018 3.0 Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form. Pros Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set Cons It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field. Review Source Response from Device Magic November 30, 2018 Hi Chris, Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors. We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible. For specific issues, or features you'd like to see in the future, please reach out to our support team. Thanks for being a valued customer! Your Device Magic Team VR Verified Reviewer Director Market Research Used the software for: Less than 6 months ### "Device Magic is a data capture marvel, extremely well designed with the real life process in mind. " October 31, 2022 5.0 We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically. Pros We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically. Cons Will have to get to this question later on. All we needed was satisfied by Device Magic pretty fast. Will see in full production status, how it goes. IT has some interesting question type for the Entreprise plan a little more expensive. Reason for choosing Device Magic I explained everything in the questions above. Review Source Victor G. Director Food & Beverages Used the software for: 2+ years ### "Replaces Paper in any Industry" September 17, 2019 5.0 My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper. The more I use it the more I like it. Pros Easy to use. Easy to train users. Versatile. Excellent traceability of entries. Cons Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing. Reason for choosing Device Magic I judged Device Magic Mobile Forms was able to fulfil my needs and that it appeared to be going forwards rather than stagnating. Review Source Response from Device Magic September 24, 2019 Victor, We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution! Miranda Cheatham, Marketing Program Manager VR Verified Reviewer Business Analyst Facilities Services Used the software for: 2+ years ### "Excellent for Offline Data Collection" September 12, 2019 5.0 Our field service representatives have been able to use this within a variety of places. The offline data collection capabilities are very important in areas where wifi or cell coverage is limited. This includes within buildings, basements, and rural areas. Pros The offline data collection capabilities, and the variety of integrations available. Cons Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms. Reason for choosing Device Magic No other products existed with offline support. Review Source Response from Device Magic September 24, 2019 Hello, Thank you for your specific, invaluable feedback about our Live Resource options. Our developers follow the lead of your needs and allow these to pave the roadmap for future features, so this is good for us to know. It also sounds like leveraging our offline functionality has been a huge win for your field service representatives. Thanks again for sharing your wonderful review! Miranda Cheatham, Marketing Program Manager Sofia V. Soporte y desarrollo de Sistemas de salud Used the software for: 1-2 years ### " Since I use of this application, it has been very easy to collect data in the field. The user " April 18, 2018 4.0 The facility to obtain data daily in your hands. Pros I really like the fact that the role of administrator is very easy to operate and edit, from the forms and catalogs that are added to the selection components. Cons I do not like that it does not support different languages, only English, and that is very limiting for users who do not master it. And I do not like at all that it is not possible to edit the data once it was sent to the server. I think that for the price that is being paid annually, the application should have that option. Review Source Response from Device Magic April 23, 2018 Hi Sofia, We greatly appreciate your honest feedback. I've passed your list of features you'd like to see to our development team. VR Verified Reviewer Vice President Of Production Media Production Used the software for: 1-2 years ### "Transformed our business, helped us create our own field app" April 17, 2018 5.0 Pros I love the user interface for creating our own forms. We've created an incredibly complex form, where only certain sections even show based on the answers to previous questions. The interface on the field collection time is great too, and keeps getting better. Cons We would like the ability to add multiple images at the same time, instead of one at a time. We have to go outside the app to the google drive app to do this. They tell me it's on their roadmap however. Also the user interface for dispatching app is functional, but difficult to use versus the form building tools. Presumably improving the is on the road map as well. Review Source Response from Device Magic April 23, 2018 Hi there, We're so glad to hear that our form builder is working great for you. Yes, we are in the early stages of creating a multiple image question type and updating our interface throughout the dashboard. Be sure to check our monthly newsletters for updates of new product releases, timeframes, and access to beta features! Kris B. Service Manager Information Technology and Services Used the software for: 1-2 years ### "Reliable, professionally designed Form App" February 19, 2016 5.0 We are using the platform to record our drivers' work and invoice accordingly. The App allows to control remotely the forms that are dispatched to the users. The receiving data is stored on the App's own platform, and can be perfectly audited and accessed. The App has connections to Google Sheets, allowing us to apply query functions and prepare the invoicing process. Forms can be completed off line and load automatically when connected to the WiFi network Pros Reliable application, comprehensive Dashboard function to develop new Forms. Working for IOS and Android. Good direct customer support, small team, direct involvement. Good FAQ and support pages. Ongoing development, frequent improvements are released. Cons Pricing Scheme doesn't allow for a free admin user test account, should be nice to have one, especially for small user base. Web Form interface was announced but never delivered. Review Source KS Kyle S. Board Member Renewables & Environment Used the software for: 2+ years ### "Most Versatile signature software" April 4, 2018 5.0 Pros We used Device Magic for signing forms and contracts in the field in Kenya. For auditing purposes on loans we needed signatures, photos and GPS coordinates. Only Device magic can do this Cons You have to pay for each additional user which costs and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too. Review Source SS Sonny S. Owner - CLI Used the software for: Less than 6 months ### "Just what I was looking for" April 11, 2018 5.0 Pros Easy to use, you don't have to be a programmer to create a simple solution that will save you many man hours each week. I can't wait to create more solutions for my business using Device Magic. Cons It is too early to really be constructively critical. The only con I have experienced so far is when inviting people to join a form, I get a lot of questions from them and I can't see what is going on. I would suggest an invitation to join that includes clear instructions on what to do. Review Source Response from Device Magic April 23, 2018 HI Sonny, Thanks for the honest feedback. I've passed along your suggestions for inviting a device to our development team. AY Allison Y. Project Managet Non-Profit Organization Management Used the software for: I used a free trial ### "Sustainable" June 1, 2019 2.0 I've not yet achieved any Pros It is ease to operate. But still finding difficult to because you guys make things hard here. Allow me do why i clicked the software. I didn't come to answer rubbish questions here Thank you but improve your application method and serve people well Best Regards, NYAN AFRICA Cons Slow, because i haven't achieved any you know . Try to be cooperative and not these long protocols here. It wont solve any problem here Reason for choosing Device Magic Because i was recommended to use the product Review Source BB Bob B. HR and Safety Director Fishery Used the software for: Less than 6 months ### "Device Magic Review" January 31, 2020 5.0 I have had a great experience so far. Pros User-friendly. Makes it much simpler to conduct and send out Safety Walk Reports. Cons I don't have any complaints about the software or the service thus far. Reason for choosing Device Magic We looked at other platforms, but Device Magic made the most sense. Review Source Response from Device Magic February 18, 2020 Hi Bob, We appreciate you taking a moment of your time to share your thoughts on DM! I'm delighted to hear it's been a positive one so far and look forward to delivering a consistent experience moving forward. Best, Miranda Cheatham Marketing Program Manager MC Michael C. Art Director Business Supplies and Equipment Used the software for: 2+ years ### "Easy to Use, Mostly Easy to Configure!" September 12, 2019 5.0 DMMFs have been a bit of a godsend - we've been able to use them with multiple platforms and the product that DFFM has produced is always a usable, easily queried data set. Our drivers have substantially improved quality of service due to no longer having to use paper copies except in extenuating circumstances and our office and administration staff are much happier about being able to simply receive reports from drivers by E-Mail instead of having to wait for them to actually return from the road. It definitely allows us to quickly address customer needs far more efficiently than previous methods. Pros Setting up users and rolling it out to mobile devices is a snap. Once the forms are set up, actually getting users up and running is a job that takes barely minutes - and while that doesn't sound like a big deal, when you're in an industry where phones get damaged or lost or where there's any turn over or new hiring, the ability to get a user up and running in literal minutes is phenomenal. (It takes more time to set up a user's E-Mail than it does to get them on Device Magic!) Cons Some features aren't as intuitive as I wish they were - which is weird, considering how much of the software \*is\* intuitive. Review Source Response from Device Magic September 24, 2019 Michael, Thank you for taking the time to share how positive your experience has been with Device Magic! We're delighted to hear how quickly you've been able to get your users up and running as well as implement your forms. Our developers make updates to the product based on feedback from customers like you. Please do let us know any specific feedback you might have on a certain feature so we may explore that a bit more, together. We appreciate your thorough, thoughtful review and look forward to our continued partnership! Miranda Cheatham, Marketing Program Manager DW Dan W. . Mechanical or Industrial Engineering Used the software for: 2+ years ### "Timing Saving at its best" February 13, 2020 5.0 Awesome. It makes filling in checklists a breeze. Pros We fill in a lot of information for checking ratings of vehicles in excel and then send the information to device magic so that we don't run the risk of making mistakes because we are doing the same thing over and over. I can also get my clients to sign up for a free account and add me as the email recipient so the data always comes in the same format. Cons The vba content in the help is very limited so for someone like myself who is self taught it can be a challenge. Review Source Response from Device Magic February 21, 2020 Hi Dan, I loved reading how Device Magic has simplified your time spent on checklists while eliminating any duplicate entries. We appreciate your feedback around our expressions and formulas in the help center. We're constantly working on these documents to ensure they're reflected in a way that's simple and easy to digest for any user. If you're ever unsure of any content from our help documentation, you can always chat with our support team about any questions in the future. Thanks for allowing us the opportunity to improve! CC Casey C. Outreach Manager Construction Used the software for: Less than 6 months ### "Device Magic- The Highly Customized, Organized Time Saver" August 17, 2021 5.0 We use to take 1 hour in the field and 4-5 hours in the office for a single submission. Then once the project is approved it is another 30 minutes to an hour of time to prepare a project control document. With the implementation of this, I was able to get 3 simple submissions out in 2.5 total hours of office time-which includes the completed project control document already. While saving time, this software creates a streamlined form so no matter who it comes from, it is formatted exactly the same for a more quality output and a more professional appearance. Every piece of information will go where it needs to be without timely double checking. Our field crews have more information then we have ever been able to supply them with- while saving so much time! I have worked with \[SENSITIVE CONTENT\] who have been incredibly helpful! These two are a winning team who seem eager to push the software as far as it can go with me! I send them lists of changes via email, we have a meeting to discuss any items that were unclear and I receive a new sandbox form to play with with the new changes shortly. This software is helping our business to grow and we cannot wait to see what the future holds for us! Pros The biggest pro is not having to type anything more than once. It really cuts all the duplication of effort down to none. Just get the piece of information and input it in the app once and it will go on all the forms that need that information. Our output is 20+ pages with repeat groups, LOADS of conditional logic, signatures, dates, picture input, reference photo integrations and more. Cons I would like to be able to re-order items / groups on my own. I am unable to as to not "break" the coding and cause things to not link correctly. Reason for choosing Device Magic Offline capability. A lot of our projects are in remote, service-less locations. Review Source VR Verified Reviewer Systems Engineer Used the software for: 2+ years ### "The platform is very easy to use, flexible, and has great integration options for storing data." April 20, 2018 4.0 Pros The best feature about the software is that you can have multiple submission data stores, which gives great flexibility for storing data as well as interpreting the submitted information. The mobile app has a great interface and is very useful in the field . Cons I least liked about the software was that pricing went up after the initial offer. I do understand that new features and updates were given commensurate with the price increase. Review Source Response from Device Magic April 23, 2018 Hi there, Thank you for the great feedback! We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives. PP Peter P. Owner Information Technology and Services Used the software for: 2+ years ### "Great Software for Capturing Remote Data" March 5, 2019 5.0 Have been using device magic for several years and have never found a better piece of software to manage our mobile data capture. Pros Very easy to configure new forms, adapt existing forms for new uses. Very easy to streamline workflows for capturing data from mobile users Cons Some of the best features require an enterprise license, this is worth the money but would be better if there was a lower tier with some of them included. Review Source Response from Device Magic March 12, 2019 Peter, Thank you so much for your glowing review of the Device Magic platform! We're absolutely thrilled to hear about your experience and that you've found our software to be the best in class for capturing data remotely. I'm looking forward to sharing this with the rest of the team! LN Linnea N. COO Wine and Spirits Used the software for: 2+ years ### "One program replacing potentially many apps" August 15, 2020 4.0 Pros Creating simple forms is so simple, anyone can do the basics. Because it is so customizable, we use it for all sorts of reporting. Its versatility is the key to this app. Cons Google "Live" resources. In the ~2 years we have been using this feature they have never consistently updated. At its best it took almost a full day to see the changes and most of the time I cannot even force a sync. Customer service has tried helping multiple times. I do not like that you cannot edit something after its been sent (and it save in the system). I wish we could fill out forms on the computer. Review Source CP CLAUDIO P. Developer Environmental Services Used the software for: 1-2 years ### "Versatile tool that delivers fast results" September 12, 2019 5.0 I discovered this tool through a Google search. I had never heard of it or used anything similar. I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful. I really recommend using this tool. Pros Easy to use tables as a database to enhance the form. The form editor is easy to use. Cons So far there was nothing I couldn't do with this tool. Reason for choosing Device Magic Lower cost, extensive feature set and ease of offline operation. Review Source Response from Device Magic September 24, 2019 Claudio, Thanks for taking the time to review the Device Magic platform! We're thrilled you've found the form builder to be everything you need for your team to excel in their job. Thank you again for recommending us and especially for highlighting your positive experience with our support team! Miranda Cheatham, Marketing Program Manager SS Steve S. Director of Administration Construction Used the software for: 1-2 years ### "Device Magic Forms" September 12, 2019 5.0 Experience has been good. Increase in mobile data usage was significant and unexpected. Irrespective the increased cost, the app still represents a good value. Pros Flexibility of the program and the power of the program. Cons Per device pricing. Desktop Forms is a separate item. Form access without change causes a version number change and data is then recorded in a new tab. Reason for choosing Device Magic Pricing Ease of programming The ability to capture pictures and signatures. Review Source Response from Device Magic September 24, 2019 Steve, Thank you for taking the time to share your thoughts about Device Magic. We're thrilled to hear your experience has been a good one and that our product is supporting your team's needs. We sincerely appreciate your partnership and look forward to growing with you! Miranda Cheatham, Marketing Program Manager GF Greg F. IT Manager Oil & Energy Used the software for: Less than 6 months ### "Needs More Enhancements" January 30, 2020 4.0 Very good just want more because they are that good. Great product and great programming of it. Pros Easy to use and setup. It opened the doors to fast and easy data collection from workers in the field that only use a tablet or phone for their jobs. Help adoption rate of other software. Cons Not fully developed with Salesforce. Multi select list do not work with Salesforce. Objects that have a one-to-many relationship (i.e. Subforms/Repeat Group do not work with sales force. For example I create a new account and have a Subform/Repeat Groups for contacts. Because it's only a one direction connection. The related data or sub data will not be created or connected to their parent. Reason for choosing Device Magic Our Salesforce mobile application wasn't working as simplistic as we needed it for users that are not technically savvy. Review Source Response from Device Magic February 18, 2020 Hi Greg, Thank you for your glowing review of Device Magic. I'm thrilled to hear that among the benefits of using our software you've cultivated even stronger adoption of additional software. Our developer team is currently working on refining our Salesforce integration to meet the needs of our users as you've described. We appreciate the specific feedback to help our product grow! Best, Miranda SL Starr L. General Manager Airlines/Aviation Used the software for: 1-2 years ### "Great product for data capture from mobile" July 13, 2018 5.0 We have designed our entire data collection model around it Pros Power and flexibility in form design and functionality. Form Submission Distribution to backend databases and email notifications is excellent. Speed and reliability. Tech support always very responsive. Cons Only the licensing model. We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device. Review Source Response from Device Magic July 17, 2018 Hi Starr, Thank you for the wonderful review. We are glad to hear we are improving your speed and reliability. As for our licensing, we've recently made changes to our plan structure. Be sure to check in with us to see if there is a new plan that works better for you and your organization. Thanks for being a valued customer! Your Device Magic Team BH Ben H. Product Analyst Automotive Used the software for: Less than 6 months ### "Device Magic caters well for any bespoke requirements" January 30, 2020 5.0 Extremely usefull, painfree and intuitive. Pros The versatility of the product. It can be tailored to almost any operational processes and has been extremely easy to implemnt into our current process Cons There are a few higher level capabilities that dont exist. Nothing that impedes work but could make it faster. However Device Magic are happy to listen to recommendations and take on board suggestions Reason for choosing Device Magic After browsing the internet for 5 minutes i found device magic recommended in a forum. It was the first that i trialled and was extremely impressed. Never bothered to look for alternatives Review Source Response from Device Magic February 5, 2020 Ben, Thank you very much for the time you took to review our application. We appreciate your willingness to recommend Device Magic! It is good to hear that your experience has been useful and painless. As you mentioned, we are always willing to take recommendations and feedback from our customers and apply them into our product. We look forward to continue working with you and your company while we aim to enhance your experience with Device Magic even further. Elliot Parrish, Digital Marketing Manager Brett M. Founder Real Estate Used the software for: 6-12 months ### "Brutal experience trying to cancel this product" November 20, 2023 1.0 Horrible experience, not even remotely interested in helping start ups who are going through tough times Pros It was something we bought but it did not work out for us and we tried to cancel Cons Nobody would let us cancel (we were a couple weeks out of the cancel period) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.