CellSmart POS Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

About CellSmart POS

Specialized towards the daily workings of cellular retail stores. Manage inventory, create repair and layaway tickets. Learn more about CellSmart POS

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Showing 17 of 17 reviews

Showing Most Helpful

Showing 17 of 17 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Zulfiqar B.
Owner
Wireless, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
December 14, 2018

“very good and easy to use software”

Overallnone i have been using the software for many years very user friendly.
ProsThe Ease of use and all the variety of features. simple to find difference in the profit/loss report
Consi generally really enjoy using the Cellsmart pos software i like the features it has and the ease of use.
Reviewer Source 
Source: SoftwareAdvice
December 14, 2018
aftab A.
Director
Wireless, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
December 19, 2018

“The best software”

OverallPlease add employee profit and loss account so that each employee can be rewarded
ProsFast and does all the job for a mobile phone shop. Rep is one of the best team members of this company.
ConsIt has no text message for uk. This function will be best for uk.
Reviewer Source 
Source: SoftwareAdvice
December 19, 2018
Jumil C.
CEO
Wireless, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
December 26, 2018

“5 years already”

ProsBetter control of inventory
ConsMore training of usage to managers of stores will be great
Reviewer Source 
Source: SoftwareAdvice
December 26, 2018
Rabbani R.
C.E.O
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
December 6, 2018

“very easy to operate ”

Prostext reminders to customers with there bill due. Bring customer back to your store. Also you can set goals for your employees.
Consmost of portals complete integration still missing. but can still use epay or viday pop up browser window.
Reviewer Source 
Source: SoftwareAdvice
December 6, 2018
Dion D.
Managing Director
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
December 15, 2018

“Definitely the best point of sale for electronics stores”

Pros*Repair management *serialized inventory management *commissions templates * easy to connect different store locations *tailored reports for detailed profit & loss, sales, products sold etc *customer tracking *easy to transfer stock between locations *regular updates *24/7 support *modern user friendly design
Consno cons with this software, worth every penny. there's nothing i can complain about with cellsmart pos
Reviewer Source 
Source: SoftwareAdvice
December 15, 2018
Jason D.
District Manager
Wireless, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
2/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
4/10
Source: SoftwareAdvice
July 11, 2017

“Functional for a single store business ”

OverallCellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly.
ProsThe interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill.
ConsMany issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out.
Source: SoftwareAdvice
July 11, 2017
gustavo a.
Owner
Wireless, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
January 19, 2016

“great experience”

Prosthe best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have.
ConsI like everything in the software but they need to work on integration of activation portal.
Recommendations to other buyersbest pos system for cell phone stores and a very user friendly software
Source: SoftwareAdvice
January 19, 2016
Luqman L.
Owner
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4.5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
January 9, 2016

“Outstanding”

ProsThe POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry!
ConsThere is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer!
Recommendations to other buyersIf you have a cell phone store, don't waste your time here and there and go for Cell Smart POS because before switching to this I have tried a few before and Cell Smart POS is hands down the BEST in the industry!
Source: SoftwareAdvice
January 9, 2016
Josd C.
Owner
Wireless, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
May 12, 2016

“The Perfect POS for Wireless Store!”

ProsI really like this Pos, it's simple to use it and have all what I need for the repairs.
ConsI think it's perfect. Good Price and good Service together.
Recommendations to other buyersI recommend this software, because it's really easy to use it and the customer service is awesome.
Source: SoftwareAdvice
May 12, 2016
Aakankshya T.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
October 21, 2016

“Excellent product ”

OverallIt is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory.
ProsEasy navigation and intuitive.
Source: SoftwareAdvice
October 21, 2016
sam m.
manager
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“Excellent customer service. ”

ProsBest Pos system for your cellphone store . you will find everything that you need for cellphone store.
ConsActually i liked everything in this pos system compare to other pos system out there in market so every thing looks perfact.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
Josh Q.
Retail, Unspecified
Used the software for: Unspecified
Overall Rating
3.5/5
Ease of Use
3.5/5
Features
3.5/5
Likelihood to Recommend
5/10
Source: SoftwareAdvice
December 23, 2014

“CellSmart Review”

ProsIt allows for use in many places, which is beneficial to reach as many customers as possible.
ConsI don't have any major dislikes of this product. It works well for the applications that it is used for.
Recommendations to other buyersIt is always good to shop around to see multiple products and evaluate the one that works best for you.
Source: SoftwareAdvice
December 23, 2014
Mark P.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Source: SoftwareAdvice
October 26, 2013

OverallI have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base. It's just simple and user friendly software that I am totally happy with.
Source: SoftwareAdvice
October 26, 2013
abdul a.
Owner
Wireless, Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4.5/5
Features
3.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
January 19, 2016

“Good experience so far”

ProsRepair tracking module is the best feature in the software
ConsNot able to track employee performance in the way it should be so I can reward my employees based on their performance
Recommendations to other buyersif you have a repair store then you are looking for the best software
Source: SoftwareAdvice
January 19, 2016
Jason S.
Manager
Wireless, Unspecified
Used the software for: Unspecified
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 28, 2015

“So far, I have a good experience with CellSmart POS”

ProsEpay Integration, repairs module, and employee commissions.
ConsSometimes, it takes a long time to open up, and sometimes it freezes.
Recommendations to other buyersI would tell them to try CellSmart POS before trying anything else in the market.
Source: SoftwareAdvice
March 28, 2015
Nasir K.
Unspecified
Used the software for: Unspecified
Overall Rating
3.5/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Source: SoftwareAdvice
October 17, 2013

OverallThis system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software.
Source: SoftwareAdvice
October 17, 2013
Necati G.
Business Development Manager
Wireless, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
6/10
Source: SoftwareAdvice
February 24, 2017

“Cell Smart POS costumer Review”

OverallI like the customer service and their willingness to respond to complaints.
ProsIt is very easy to train new employees to use this software.
ConsResponse time was not as quick as I wanted to have in a vendor.
Source: SoftwareAdvice
February 24, 2017