# CellSmart POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CellSmart POS the right Inventory Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150535/CellSmart-POS/reviews

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CellSmart POS

4.5 (18)

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Last updated March 13th, 2026

# Reviews of CellSmart POS

Ease of use

4.5

Customer Service

4.5

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ZB

Zulfiqar B.  
Owner  
Wireless  
Used the software for: 2+ years

### "very good and easy to use software"

December 14, 2018

5.0

none i have been using the software for many years very user friendly.

Pros

The Ease of use and all the variety of features. simple to find difference in the profit/loss report

Cons

i generally really enjoy using the Cellsmart pos software i like the features it has and the ease of use.

Review Source

VR

Verified Reviewer  
Engeneer  
Food & Beverages  
Used the software for: Less than 6 months

### "Good POS System"

January 31, 2025

4.0

Pros

CellSmart POS is a very good and powerfull POS System

Cons

The price is too high for a large organization

Review Source

JD

Jason D.  
District Manager  
Wireless  
Used the software for: 1-2 years

### "Functional for a single store business "

July 11, 2017

3.0

CellSmart POS could be a great program with some abilities to customize and if the company will research their product and find ways to limit downtime and make it multi store friendly.

Pros

The interface is easy to use for employees taking payments and selling out items. Large buttons make it easy for someone who is new to learn. SMS customers to remind them to pay their bill.

Cons

Many issues with software going down for several hours on busy days. Issues with lack of customization of reports. Lack of ability to auto calculate profit due to lack of controls. Tax calculation was a big issue when transferring equipment from one store to another. Coupons worked but if I wanted to do a 50% off sale and then customer gets and extra 10% of the 50% price, there was not a way to do this. Items did not relieve from inventory when sold out.

Review Source

aA

aftab A.  
Director  
Wireless  
Used the software for: 2+ years

### "The best software"

December 19, 2018

5.0

Please add employee profit and loss account so that each employee can be rewarded

Pros

Fast and does all the job for a mobile phone shop. Rep is one of the best team members of this company.

Cons

It has no text message for uk. This function will be best for uk.

Review Source

JC

Jumil C.  
CEO  
Wireless  
Used the software for: 2+ years

### "5 years already"

December 26, 2018

5.0

Pros

Better control of inventory

Cons

More training of usage to managers of stores will be great

Review Source

RR

Rabbani R.  
C.E.O  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "very easy to operate "

December 6, 2018

5.0

Pros

text reminders to customers with there bill due. Bring customer back to your store. Also you can set goals for your employees.

Cons

most of portals complete integration still missing. but can still use epay or viday pop up browser window.

Review Source

DD

Dion D.  
Managing Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Definitely the best point of sale for electronics stores"

December 15, 2018

5.0

Pros

\*Repair management \*serialized inventory management \*commissions templates \* easy to connect different store locations \*tailored reports for detailed profit & loss, sales, products sold etc \*customer tracking \*easy to transfer stock between locations \*regular updates \*24/7 support \*modern user friendly design

Cons

no cons with this software, worth every penny. there's nothing i can complain about with cellsmart pos

Review Source

gA

gustavo A.  
Owner  
Wireless  
Used the software for: 1-2 years

### "great experience"

January 19, 2016

5.0

Pros

the best pos for cell phone stores really simple to use. it reminds you about pending bill payments you have.

Cons

I like everything in the software but they need to work on integration of activation portal.

Review Source

JC

Josd C.  
Owner  
Wireless  
Used the software for: 1-2 years

### "The Perfect POS for Wireless Store!"

May 12, 2016

5.0

Pros

I really like this Pos, it's simple to use it and have all what I need for the repairs.

Cons

I think it's perfect. Good Price and good Service together.

Review Source

LL

Luqman L.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Outstanding"

January 9, 2016

5.0

Pros

The POS Software is designed keeping Cell Phone Industry in mind and is up to date with the current trends of the industry!

Cons

There is not much I could say about this except that sometimes the response time for Customer Support (which is rarely needed) is longer!

Review Source

AT

Aakankshya T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent product "

October 21, 2016

5.0

It is a very convenient product to use.very intuitive and user friendly.Every step is self explanatory.

Pros

Easy navigation and intuitive.

Review Source

MP

Mark P.  
  
  
Used the software for:

### ""

October 26, 2013

5.0

I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like "Customer text alerts" and "loyalty keytags" which have helped me generate more revenue and establish a strong customer base. It's just simple and user friendly software that I am totally happy with.

Review Source

JQ

Josh Q.  
  
Retail  
Used the software for:

### "CellSmart Review"

December 23, 2014

3.5

Pros

It allows for use in many places, which is beneficial to reach as many customers as possible.

Cons

I don't have any major dislikes of this product. It works well for the applications that it is used for.

Review Source

aA

abdul A.  
Owner  
Wireless  
Used the software for:

### "Good experience so far"

January 19, 2016

4.0

Pros

Repair tracking module is the best feature in the software

Cons

Not able to track employee performance in the way it should be so I can reward my employees based on their performance

Review Source

NK

Nasir K.  
  
  
Used the software for:

### ""

October 17, 2013

3.5

This system is very user-friendly and easy to understand. I am able to manage my business better now that I have CellSmart. My customers love when we send them a text to remind them their bill is due. Absolutely great software.

Review Source

JS

Jason S.  
Manager  
Wireless  
Used the software for:

### "So far, I have a good experience with CellSmart POS"

March 28, 2015

4.5

Pros

Epay Integration, repairs module, and employee commissions.

Cons

Sometimes, it takes a long time to open up, and sometimes it freezes.

Review Source

sM

sam M.  
manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Excellent customer service. "

January 8, 2019

5.0

Pros

Best Pos system for your cellphone store . you will find everything that you need for cellphone store.

Cons

Actually i liked everything in this pos system compare to other pos system out there in market so every thing looks perfact.

Review Source

NG

Necati G.  
Business Development Manager  
Wireless  
Used the software for: Less than 6 months

### "Cell Smart POS costumer Review"

February 24, 2017

3.0

I like the customer service and their willingness to respond to complaints.

Pros

It is very easy to train new employees to use this software.

Cons

Response time was not as quick as I wanted to have in a vendor.

Review Source

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