# Pet Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pet Manager Software - reviews, pricing plans, popular comparisons to other Kennel products and more.

Source: https://www.capterra.com/p/150536/Pet-Manager

---

# 

 Pet Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pet Manager

## What is Pet Manager?

Software for Pet Professionals. The Trusted way since 2015 to manage all types of Pet Services: Kennel, Cattery, Daycare, Grooming, Training, Dog Park, In-Home Services, Hydrotherapy & Walking. Highly awarded for Customer Service, Ease of use, best value and functionality and features. Discover the rising star of Cloud Pet Software! Packed with features and competitively priced. Pet Manager is the software with the support you deserve at the price you can afford. Just read our reviews and you will see why we have one of the best reputations for support in the Pet Industry. Customer Records, Pet info including vaccinations, medical and dietary notes, Automatic Emails & SMS, Bulk Email, Online Bookings on your website, Cost calculator that matches your requirements, Integrations to Accounting Packages (Xero), Tyro (Payments) & Stripe (Online Payments) and so much more. Over 15million days booked through our software! Come over for a quick demo today.

## What is Pet Manager used for?

[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Overall rating

Based on 62 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

A$50

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Pet Manager alternatives

Highest Rated

[4.8 (60)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/150536/Pet-Manager/alternatives/)

## FAQs about Pet Manager

Overview

### What problems does Pet Manager solve?

Pet Manager solves time-consuming booking admin, missed client follow-ups, and poor visibility into boarding schedules by centralizing bookings, pet records, payments, invoices, occupancy reporting, and daily summaries. Kennels, catteries, daycare operators, and front-desk staff benefit most, while self-service customer portals reduce calls, emails, and manual booking changes.

Answer based on 51 reviews

Overview

### Which roles and teams benefit most from Pet Manager?

Pet Manager is most used by pet care business owners, kennel and cattery managers, and directors overseeing daily operations. These roles rely on it to manage bookings, customer records, pet stays, invoicing, and staff coordination, while owner-operators and executives use it to streamline administration and maintain visibility across the business.

Answer based on 61 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Pet Manager built for?

Pet Manager is built for small businesses in pet services, with 100% of reviewers from small companies and Consumer Services leading at 39%. It also serves Veterinary practices at 20% and Hospitality businesses at 13%, with kennel operations the most common use case at 86%.

Answer based on 61 reviews

Features and Usability

### What are the key features of Pet Manager?

Pet Manager includes core features for pet boarding operations such as booking management, appointment scheduling, invoicing, and point of sale. Differentiating features include a customer portal for online bookings and updates, pet profiles with vaccine records and documents, calendar views, reporting, and Xero integration for payments and accounting.

Answer based on 41 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Pet Manager starts at A$50/month flat rate for the Starter plan, with Standard at A$70, Deluxe at A$90, Multi-site at A$235, and Enterprise at A$365. A free version and 30-day free trial are available. Reviewers call it cost effective, though some note monthly increases and extra Xero-related costs.

Answer based on 16 reviews

Integrations

### Which third-party tools and platforms does Pet Manager integrate with?

Pet Manager connects natively to Xero for accounting, Stripe and Tyro for payment processing, and Mailchimp for email marketing. It integrates with 4 third-party tools overall, with reviewer-confirmed use centered on Xero bookkeeping sync and Stripe-powered online payments for customer bookings and credit card transactions.

Answer based on 20 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Pet Manager?

Pet Manager is relatively easy to onboard for most teams, with in-person training, live online sessions, webinars, videos, and documentation available. Staff often learn daily tasks quickly, especially front-desk users. Admins and less technical users may need more time for setup, settings, staffing schedules, and client-facing booking workflows.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does Pet Manager offer, and how do users rate the experience?

Pet Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, patient, and easy to reach, especially during setup and troubleshooting. Reviewers also mention helpful walkthroughs, video guidance, and responsiveness to feedback, though some say certain settings and mobile use can still require assistance.

Answer based on 41 reviews

Booking management

### How well does Pet Manager handle booking management?

Pet Manager simplifies booking management with online self-service, calendar views, and mobile access that reduce admin work for pet care businesses. Boarding kennels, catteries, and daycare teams find it easy to manage schedules, client details, and add-on services, though first-time customers and some older clients may need extra guidance.

Answer based on 19 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

5.0 (31)

93.55% of 31 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Scheduling

4.9 (27)

92.59% of 27 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Client Management

4.8 (26)

92.31% of 26 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Calendar Management

4.9 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Availability Management

4.9 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Customer Accounts

4.7 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Pet Manager 71 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Manage relationships with customers and address customer concerns

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Get Advice

We can help you find the software with the features you need.

Features

4.8 (62)

4.8

Based on 62 reviews

## Pricing

Value for money

4.8 (60)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/150536/Pet-Manager/pricing/)

Starter

A$50.00

Flat Rate,Per Month

It includes:

-   30 Days FREE! No Credit Card
-   Unlimited Users
-   Multiple Cattery Pens/Suites
-   Multiple Day Care Places
-   Multiple Dog Kennels/Suites
-   Multiple Grooming Places
-   Multiple Training Places
-   Multiple Dog Park Places
-   Multiple Hydrotherapy Places
-   Multiple In-Home Services Places
-   Multiple Walking Places

Standard

A$70.00

Flat Rate,Per Month

It includes:

-   1 Site/Location
-   30 Days FREE! No Credit Card
-   Unlimited Users
-   Up to 30 Cattery Pens/Suites
-   Up to 30 Day Care Places
-   Up to 30 Dog Kennels/Suites
-   Up to 30 Grooming Places
-   Up to 30 Training Places
-   Up to 30 Dog Park Places
-   Up to 30 Hydrotherapy Places
-   Up to 30 In-Home Services Places
-   Up to 30 Walking Places

Deluxe

A$90.00

Flat Rate,Per Month

It includes:

-   30 Days FREE! No Credit Card
-   1 Site/Location
-   Unlimited Users
-   Unlimited Cattery Pens/Suites
-   Unlimited Day Care Places
-   Unlimited Dog Kennels/Suites
-   Unlimited Grooming Places
-   Unlimited Training Places
-   Unlimited Hydrotherapy Places
-   Unlimited Dog Park Places
-   Unlimited In-Home Services Places
-   Unlimited Walking Places

Multi-site

A$235.00

Flat Rate,Per Month

It includes:

-   30 Days FREE! No Credit Card
-   Unlimited Users
-   Up to 3 Sites/Locations
-   Unlimited Cattery Pens/Suites
-   Unlimited Day Care Places
-   Unlimited Dog Kennels/Suites
-   Unlimited Grooming Places
-   Unlimited Training Places
-   Unlimited Hydrotherapy Places
-   Unlimited Dog Park Places
-   Unlimited In-Home Services Places
-   Unlimited Walking Places

Enterprise Plan

A$365.00

Flat Rate,Per Month

It includes:

-   30 Days FREE! No Credit Card
-   Unlimited Users
-   Up to 5 Sites/Locations
-   Unlimited Day Care Places
-   Unlimited Cattery Pens/Suites
-   Unlimited Dog Kennels/Suites
-   Unlimited Training Places
-   Unlimited Grooming Places
-   Unlimited Hydrotherapy Places
-   Unlimited Dog Park Places
-   Unlimited In-Home Services Places
-   Unlimited Walking Places

Value for money

4.8 (60)

4.8

Based on 60 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Tyro](https://www.capterra.com/p/276854/Tyro-Payments/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (62)

4.9

Based on 62 reviews

## User reviews

Overall rating

5.0

Based on 62 reviews

Filter by rating

5(59)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Michael Z.

Director

Consumer Services

### "Best boarding software on Tahoe market - hands down"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2026

Superb. I spent weeks, evaluating all major software providers and even started working with 2 of them. But at the end the mix of flexibility, ease of use and awesome support got me hooked on pet manager and I wont look back.

Pros

It’s just the perfect software for a boarding business. Everything is there, it is super easy to use and the support is absolutely top notch.

Cons

There really is nothing bad to say about it. I thought it wouldn’t have a few features, reached out to support and they showed me where they were.

Alternatives considered

[Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)

[ProPet](https://www.capterra.com/p/150449/ProPet/)

[KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/)

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reasons for choosing Pet Manager

I deeply tested them all and pet manager was the only one with all features I needed. But what really convinced me was the support. They helped me hands on to set everything up and are always there for questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VO

Valerie O.

Owner

Hospitality

### "Love Love Love Peet Manager!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

I love it! I am still fine tuning the program to our needs, There are so many customization features! The program is easy to understand and maneuver through when first getting started. This program allows us to easily book appointments and keep track of vaccine records.

Pros

Pet Manager is fantastic for my business. The customization features allow me to set up a program tailored to our needs.

Cons

I would like to see more report options. I currently export to Excel and re-sort as needed. I do appreciate being able to have the export option though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jason C.

Manager

Veterinary

### "Pet Manager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2026

Great experience with Pet Manager. The team have been very helpful in setting up and understanding the program, whilst the program itself is highly intuitive and user friendly.

Pros

Ease of use and many functions available. Great support whenever have a question. Program displays and works great on mobile

Cons

limited self-service manuals available which increases the reliance on support staff to help with setup

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2026

Hi Jason, Thank you for taking time to provide us with a review. Just a note on the issue you raise of "self-service manuals" being limited. This certainly used to be the case. We have addressed that by having a staff member working full time on expanding out our documentation over the past few months. You may be surprised as to the amount of information in there now. Not only that, but contextual help is available by opening the help panel in the bottom right of Pet Manager. The help menu at the top also includes a link to the documentation home. Thanks, Ian

NR

Natalie R.

Dog handler and groomer

Professional Training & Coaching

### "highly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2026

We have been using pet manager for 3 years now and although we are not the most teach savvy bunch Ian and his team have been amazing for helping us understand all of the features and it has made our lives so much easier!

Pros

Whenever we have a question, the staff are always quick and helpful with their responses. The Website offers everything we require in order to run or business smoothly

Cons

some of the more complicated behind the scenes stuff can take a little bit longer to understand. This can also be true for some of our first time customers making their first booking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Susan T.

Owner manager

Retail

### "Pet Manager Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2026

Excellent customer service & overall, it's a great product. It is relatively easy for new staff to familiarize themselves with the system.

Pros

Once familiar with the product it has lots of great features & online accessibility for clients is a time saver at reception! Once clients have created their own profile, it is very straightforward for them to create bookings or manage their information.

Cons

While understandable, the monthly costs have increased. I would like a couple of the features to be a little easier to implement, namely the deposit function, as well as the option to link to Quicken as well as Xero!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Robin I.

Owner

Hospitality

### "I Didn't Know What I was missing until I Switched to This Software. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

I am very, very happy with this software, and the owners/employees. I'm so glad I found them when I was looking for a better alternative.

Pros

I transitioned over from a onsite based booking program to this web based program, and did not know what I was missing. I absolutely love the ability to answer clients, check schedules and book them wherever I am. Tonight I worked from the sauna at the gym. In addition to being so versatile it also much cheaper than the outdated software I was using. It has been easy to customize, and when I set up my initial account they helped me port all of my client info over. The owner's have been extremely responsive to me whenever I have had a question. I am addressed very quickly, and thoroughly. They have walked me through quite a few things that I needed to learn, and taught me ways to make things easier on myself. I chose the monthly billing and have had zero issues whatsoever with it. The security has been great. I have had no doubts at all that my account is safe.

Cons

The only thing I can think of that would be a fun addition is color schemes and templates, but it doesn't affect the program in any way.

Switched from

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

After purchasing the program and spending a large sum on it they updated the program and went online. They no longer supported/allowed me to operate the program I had already purchased and required costly upgrades. I felt like I was being held ransom, and either I had to start from scratch elsewhere, or pay their high fees. Since I felt their customer service was (always) poor, and the ethics of not supporting a purchased program was poor I decided to start from scratch. Once I made the switch to Pet Manager I realized how outdated Kennel Connection was. I have been extremely happy with the switch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Michelle N.

Owner

Consumer Services

### "Great service easy to navigate "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

The team walked me through the program when I first purchased and answered any and all silly questions I had. Even gave me very helpful tips in running by business as I was all very new to owning a Cattery. I have very quickly learnt how to use the program. I also love that I can customise days when I want time off and block bookings on my calendar.

Pros

I don’t have to spend more time on the phone, gathering information and making bookings. I just direct the client to my website and to book directly through pet manager, most of the time I don’t even have direct contact and the bookings just appear via email. I’m very busy as it is and this takes so much pressure off, without having to remember so much. I just go into my phone or laptop and see what’s on the the next day/week etc.

Cons

I can’t fault pet manager, If I ever have a problem or can’t figure something out, I just send a message to the help team and within a day I have my answer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VD

vikki D.

Manager

Consumer Services

### "Pet Manager making my life easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 16, 2026

Pet Manager staff have been helpful when I have needed something clarified. From the initial booking details to the invoicing I enjoy working with the Pet Manager software which you can't say about most programs.

Pros

Our business wouldn't run smoothly without Pet Manager. The ease of finding, recording new customers and invoicing make our lives so much easier.

Cons

Hard to find something that I like least. I don't feel there is a "least like" as the staff are always helpfull if I encounter a difficulty

Alternatives considered

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

Reasons for choosing Pet Manager

Pet manager is Australian and their business model is designed for Australian companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Juan Pablo T.

CEO

Veterinary

### "Distrito Canino"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2026

Pros

All the functionallities it provides and the ease of use, it is very intuitive and gives me the toold that I needed

Cons

Honestly not much, some things like the web site integrations could be better but thats pretty much it.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reasons for choosing Pet Manager

I chosed PM mainly due to 3 reasons; 1. it allow to make recipts and invoices for hotel pricing using nights, not days. 2. The package feature, and 3. The price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Candy B.

Kennel Owner

Hospitality

### "Pet Manager Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

The experience with Pet manager has been good. Customer service is always prompt and helpful, I’m not left waiting for long. Reasonably priced and they are always looking to improve

Pros

I find the report menus very helpful to track progress such as occupancy over the years as well as financials. The automations are also good and save a lot of time.

Cons

I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me.

Switched from

[Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)

I did not like their invoicing or calendar. It may have changed in the last 3 years. But sometimes double bookings got made by mistake and there was no easy way to check up on payments other than going into the individual customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/150536/Pet-Manager/reviews/)

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Popular comparisons

[Breeder Cloud Pro vs Pet Manager](https://www.capterra.com/compare/150536-176356/Pet-Manager-vs-Breeder-Cloud-Pro)

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