--- title: "Pet Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pet Manager Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/150536/Pet-Manager/" page_type: "product" language: "en" --- # Pet Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pet Manager ## What is Pet Manager? Software for Pet Professionals. The Trusted way since 2015 to manage all types of Pet Services: Kennel, Cattery, Daycare, Grooming, Training, Dog Park, In-Home Services, Hydrotherapy & Walking. Highly awarded for Customer Service, Ease of use, best value and functionality and features. Discover the rising star of Cloud Pet Software! Packed with features and competitively priced. Pet Manager is the software with the support you deserve at the price you can afford. Just read our reviews and you will see why we have one of the best reputations for support in the Pet Industry. Customer Records, Pet info including vaccinations, medical and dietary notes, Automatic Emails & SMS, Bulk Email, Online Bookings on your website, Cost calculator that matches your requirements, Integrations to Accounting Packages (Xero), Tyro (Payments) & Stripe (Online Payments) and so much more. Over 15million days booked through our software! Come over for a quick demo today. ## What is Pet Manager used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 62 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price A$50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Pet Manager alternatives Highest Rated [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/150536/Pet-Manager/alternatives/) ## FAQs about Pet Manager Overview ### What problems does Pet Manager solve? Pet Manager solves time-consuming booking administration, scattered pet records, and constant phone-and-email back-and-forth by centralizing scheduling, client self-service, payments, invoicing, vaccine documents, and daily occupancy visibility. Boarding kennels, catteries, daycare operators, and front-desk staff benefit most, especially teams training new employees or managing multi-room, high-volume bookings. Answer based on 52 reviews Overview ### Which roles and teams benefit most from Pet Manager? Pet Manager is most used by pet care business owners, kennel and cattery managers, and directors overseeing daily operations. These roles rely on it to manage bookings, customer records, boarding capacity, and staff workflows, while owner-operators and grooming teams use it to streamline scheduling, service delivery, and business oversight. Answer based on 62 reviews Overview ### What company size and industries is Pet Manager built for? Pet Manager is for small businesses, with 100% of reviewers from that segment, and it serves pet professionals mainly in Consumer Services at 40%. It also supports Veterinary practices at 19% and Hospitality businesses at 13%, with its most common use centered on kennel operations for 86% of reviewers. Answer based on 62 reviews Features and Usability ### What are the key features of Pet Manager? Pet Manager includes core booking management tools like online booking, appointment scheduling, calendar views, and automated reminders. Reviewers also highlight its customer portal, animal database with vaccine records and documents, billing and invoicing with point of sale, and reporting features such as occupancy and financial reports. Answer based on 41 reviews Pricing ### How much does it cost and what fees or limitations are included? Pet Manager starts at A$50/month with a free version and 30-day free trial, then moves to Starter, Standard at 70, Deluxe at 90, Multi-site at 235, and Enterprise at 365. Reviewers call it cost effective and value for money, but note rising monthly costs and extra Xero-related expense. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Pet Manager integrate with? Pet Manager integrates with Xero for accounting, Stripe and Tyro for payment processing, and Mailchimp for email marketing. Reviewer mentions most often confirm Xero and Stripe, while the official catalog adds Tyro and Mailchimp, covering the main finance, payments, and client communication connections available. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on Pet Manager? Pet Manager is relatively easy to onboard for most teams, with in-person training, live online sessions, webinars, videos, and documentation available. New staff and nontechnical users often learn daily tasks quickly, while admins and teams with complex setups may need more guided support. Some reviewers noted limited self-service manuals during setup. Answer based on 16 reviews Getting Started and Support ### What customer support options does Pet Manager offer, and how do users rate the experience? Pet Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, friendly, and detailed, with helpful setup guidance and step-by-step troubleshooting. Reviewers also mention phone calls and video walkthroughs, though some say certain settings and instructions can be difficult without assistance. Answer based on 41 reviews Booking management ### How well does Pet Manager handle booking management? Pet Manager makes booking management easy for many pet care businesses through online scheduling, client self-service, and clear calendar views. Boarding, daycare, and cattery teams often like the reduced admin work, mobile access, and custom settings, though first-time staff or older clients may need time to learn the portal. Answer based on 19 reviews ## Features AI summary Based on 449 Kennel reviews Capterra data shows that buyers of kennel software rank the following features as their top priorities: - **Booking Management** (**68%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**62%**) Pet Manager supports all three features that reviewers rate most highly: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations accurately, keep customer information organized, and accept bookings through convenient online channels, allowing teams to run daily operations more efficiently and deliver a better client experience. Booking Management 5.0 (31) 93.55% of 31 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Client Management 4.8 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 5.0 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Scheduling 4.9 (27) 92.59% of 27 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Pet Manager 72 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered --- Get Advice We can help you find the software with the features you need. Features 4.8 (62) 4.8 Based on 62 reviews ## Pricing Value for money 4.8 (60) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/150536/Pet-Manager/pricing/) Starter A$50.00 Flat Rate,Per Month It includes: - 30 Days FREE! No Credit Card - Unlimited Users - Multiple Cattery Pens/Suites - Multiple Day Care Places - Multiple Dog Kennels/Suites - Multiple Grooming Places - Multiple Training Places - Multiple Dog Park Places - Multiple Hydrotherapy Places - Multiple In-Home Services Places - Multiple Walking Places Standard A$70.00 Flat Rate,Per Month It includes: - 1 Site/Location - 30 Days FREE! No Credit Card - Unlimited Users - Up to 30 Cattery Pens/Suites - Up to 30 Day Care Places - Up to 30 Dog Kennels/Suites - Up to 30 Grooming Places - Up to 30 Training Places - Up to 30 Dog Park Places - Up to 30 Hydrotherapy Places - Up to 30 In-Home Services Places - Up to 30 Walking Places Deluxe A$90.00 Flat Rate,Per Month It includes: - 30 Days FREE! No Credit Card - 1 Site/Location - Unlimited Users - Unlimited Cattery Pens/Suites - Unlimited Day Care Places - Unlimited Dog Kennels/Suites - Unlimited Grooming Places - Unlimited Training Places - Unlimited Hydrotherapy Places - Unlimited Dog Park Places - Unlimited In-Home Services Places - Unlimited Walking Places Multi-site A$235.00 Flat Rate,Per Month It includes: - 30 Days FREE! No Credit Card - Unlimited Users - Up to 3 Sites/Locations - Unlimited Cattery Pens/Suites - Unlimited Day Care Places - Unlimited Dog Kennels/Suites - Unlimited Grooming Places - Unlimited Training Places - Unlimited Hydrotherapy Places - Unlimited Dog Park Places - Unlimited In-Home Services Places - Unlimited Walking Places Enterprise Plan A$365.00 Flat Rate,Per Month It includes: - 30 Days FREE! No Credit Card - Unlimited Users - Up to 5 Sites/Locations - Unlimited Day Care Places - Unlimited Cattery Pens/Suites - Unlimited Dog Kennels/Suites - Unlimited Training Places - Unlimited Grooming Places - Unlimited Hydrotherapy Places - Unlimited Dog Park Places - Unlimited In-Home Services Places - Unlimited Walking Places Value for money 4.8 (60) 4.8 Based on 60 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Tyro](https://www.capterra.com/p/276854/Tyro-Payments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (62) 4.9 Based on 62 reviews ## User reviews Overall rating 5.0 Based on 62 reviews Filter by rating 5(59) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Michael Z. Director Consumer Services ### "Best boarding software on Tahoe market - hands down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2026 Superb. I spent weeks, evaluating all major software providers and even started working with 2 of them. But at the end the mix of flexibility, ease of use and awesome support got me hooked on pet manager and I wont look back. Pros It’s just the perfect software for a boarding business. Everything is there, it is super easy to use and the support is absolutely top notch. Cons There really is nothing bad to say about it. I thought it wouldn’t have a few features, reached out to support and they showed me where they were. Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/) [ProPet](https://www.capterra.com/p/150449/ProPet/) [KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/) [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reasons for choosing Pet Manager I deeply tested them all and pet manager was the only one with all features I needed. But what really convinced me was the support. They helped me hands on to set everything up and are always there for questions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VO Valerie O. Owner Hospitality ### "Love Love Love Peet Manager!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 I love it! I am still fine tuning the program to our needs, There are so many customization features! The program is easy to understand and maneuver through when first getting started. This program allows us to easily book appointments and keep track of vaccine records. Pros Pet Manager is fantastic for my business. The customization features allow me to set up a program tailored to our needs. Cons I would like to see more report options. I currently export to Excel and re-sort as needed. I do appreciate being able to have the export option though. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JC Jason C. Manager Veterinary ### "Pet Manager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2026 Great experience with Pet Manager. The team have been very helpful in setting up and understanding the program, whilst the program itself is highly intuitive and user friendly. Pros Ease of use and many functions available. Great support whenever have a question. Program displays and works great on mobile Cons limited self-service manuals available which increases the reliance on support staff to help with setup Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 25, 2026 Hi Jason, Thank you for taking time to provide us with a review. Just a note on the issue you raise of "self-service manuals" being limited. This certainly used to be the case. We have addressed that by having a staff member working full time on expanding out our documentation over the past few months. You may be surprised as to the amount of information in there now. Not only that, but contextual help is available by opening the help panel in the bottom right of Pet Manager. The help menu at the top also includes a link to the documentation home. Thanks, Ian NR Natalie R. Dog handler and groomer Professional Training & Coaching ### "highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 We have been using pet manager for 3 years now and although we are not the most teach savvy bunch Ian and his team have been amazing for helping us understand all of the features and it has made our lives so much easier! Pros Whenever we have a question, the staff are always quick and helpful with their responses. The Website offers everything we require in order to run or business smoothly Cons some of the more complicated behind the scenes stuff can take a little bit longer to understand. This can also be true for some of our first time customers making their first booking. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ST Susan T. Owner manager Retail ### "Pet Manager Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2026 Excellent customer service & overall, it's a great product. It is relatively easy for new staff to familiarize themselves with the system. Pros Once familiar with the product it has lots of great features & online accessibility for clients is a time saver at reception! Once clients have created their own profile, it is very straightforward for them to create bookings or manage their information. Cons While understandable, the monthly costs have increased. I would like a couple of the features to be a little easier to implement, namely the deposit function, as well as the option to link to Quicken as well as Xero! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Robin I. Owner Hospitality ### "I Didn't Know What I was missing until I Switched to This Software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 I am very, very happy with this software, and the owners/employees. I'm so glad I found them when I was looking for a better alternative. Pros I transitioned over from a onsite based booking program to this web based program, and did not know what I was missing. I absolutely love the ability to answer clients, check schedules and book them wherever I am. Tonight I worked from the sauna at the gym. In addition to being so versatile it also much cheaper than the outdated software I was using. It has been easy to customize, and when I set up my initial account they helped me port all of my client info over. The owner's have been extremely responsive to me whenever I have had a question. I am addressed very quickly, and thoroughly. They have walked me through quite a few things that I needed to learn, and taught me ways to make things easier on myself. I chose the monthly billing and have had zero issues whatsoever with it. The security has been great. I have had no doubts at all that my account is safe. Cons The only thing I can think of that would be a fun addition is color schemes and templates, but it doesn't affect the program in any way. Switched from [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) After purchasing the program and spending a large sum on it they updated the program and went online. They no longer supported/allowed me to operate the program I had already purchased and required costly upgrades. I felt like I was being held ransom, and either I had to start from scratch elsewhere, or pay their high fees. Since I felt their customer service was (always) poor, and the ethics of not supporting a purchased program was poor I decided to start from scratch. Once I made the switch to Pet Manager I realized how outdated Kennel Connection was. I have been extremely happy with the switch. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MN Michelle N. Owner Consumer Services ### "Great service easy to navigate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 The team walked me through the program when I first purchased and answered any and all silly questions I had. Even gave me very helpful tips in running by business as I was all very new to owning a Cattery. I have very quickly learnt how to use the program. I also love that I can customise days when I want time off and block bookings on my calendar. Pros I don’t have to spend more time on the phone, gathering information and making bookings. I just direct the client to my website and to book directly through pet manager, most of the time I don’t even have direct contact and the bookings just appear via email. I’m very busy as it is and this takes so much pressure off, without having to remember so much. I just go into my phone or laptop and see what’s on the the next day/week etc. Cons I can’t fault pet manager, If I ever have a problem or can’t figure something out, I just send a message to the help team and within a day I have my answer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD vikki D. Manager Consumer Services ### "Pet Manager making my life easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 16, 2026 Pet Manager staff have been helpful when I have needed something clarified. From the initial booking details to the invoicing I enjoy working with the Pet Manager software which you can't say about most programs. Pros Our business wouldn't run smoothly without Pet Manager. The ease of finding, recording new customers and invoicing make our lives so much easier. Cons Hard to find something that I like least. I don't feel there is a "least like" as the staff are always helpfull if I encounter a difficulty Alternatives considered [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) Reasons for choosing Pet Manager Pet manager is Australian and their business model is designed for Australian companies. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Juan Pablo T. CEO Veterinary ### "Distrito Canino" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2026 Pros All the functionallities it provides and the ease of use, it is very intuitive and gives me the toold that I needed Cons Honestly not much, some things like the web site integrations could be better but thats pretty much it. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reasons for choosing Pet Manager I chosed PM mainly due to 3 reasons; 1. it allow to make recipts and invoices for hotel pricing using nights, not days. 2. The package feature, and 3. The price Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CB Candy B. Kennel Owner Hospitality ### "Pet Manager Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 The experience with Pet manager has been good. Customer service is always prompt and helpful, I’m not left waiting for long. Reasonably priced and they are always looking to improve Pros I find the report menus very helpful to track progress such as occupancy over the years as well as financials. The automations are also good and save a lot of time. Cons I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me. Switched from [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/) I did not like their invoicing or calendar. It may have changed in the last 3 years. But sometimes double bookings got made by mistake and there was no easy way to check up on payments other than going into the individual customer Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/150536/Pet-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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