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PERQ is an artificial intelligence solution that increases conversion by dynamically adapting your website based on real-time behavior. The software guides your visitors to the next best steps in their shopping journey. Our Online Guided Shopping solution engages consumers as they research expensive and complex purchases, such as vehicles, home furnishings or leasing an apartment. Clients who use PERQ see a 3X lift in time on site, a 500% increase in quality leads and 8X more consumer data.
Provider
PERQ
Located In
United States
Foundation
2001
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Documentation, Live Online, Webinars
Auto Dealerships with more than 2,000 unique website visitors per month.
Content Source: FATWIN Web Engagement
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FATWIN Web Engagement Reviews
"Our Secret Sauce"
Overall: Wonderful. We turn about 4% of web traffic to workable leads which is pretty strong considering how many visits we have on our website per month.
Pros: We legitimately receive triple digit ROI from our monthly investment. The data analysis they provide is unparalleled in our industry.
Cons: I had to sign a 12 month contract when I started and I absolutely hate signing long term contracts when products are unproven. Even though this worked out to our benefit - I believe that businesses should earn clients each month.
"Great Product with Great Service "
Overall: We are realizing that our customers are generally getting an idea of what their vehicle is worth before coming into the dealership so when we appraise the vehicle there is not a "sticker shock". I also like that we have an idea ahead of time what they planned on trading in so we can be prepared with the trade information available. Anytime you can have more information and be more prepared its going to work out for the better.
Pros: I love that the customer has to provide the information on their trade in. I feel when they are imputing the information they tend to be more honest. It is easy to fill out the lead form. I like the way they ask the questions to get the information from the customer. The customer service for FATWIN is great. They were very accommodating with getting this program installed on our website and to have the leads generated into our CRM. Jared in particular was helpful.
Cons: I do not like the way the SUV's and CUV's are categorized; they are listed under trucks. I wish the customer could put in the exact mileage. This would be helpful for customers with over 100,000 miles on their vehicles. Other than this I have no complaints.
"PERQ the lead nurturer "
Overall: Seamless, perfect.
Pros: That it captures more conversions than other software's we have used.
Cons: That it does not intergrade well with entreat as far as lead management goes.
"Excellent ROI"
Pros: Great ROI Top Lead Generator One of our Best Convertors of Leads Easy of use and Integration
Cons: I cant think of any cons at the moment.
"I like working with Fatwin!!"
Overall: We have been using Fatwin for about 7 months. It is by far our best ROI for lead providers. Very customer friendly!!
