# FATWIN Web Engagement Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FATWIN Web Engagement the right eCommerce solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/150551/FATWIN-Web-Engagement/reviews --- FATWIN Web Engagement 5 (9) [View alternatives](https://www.capterra.com/p/150551/FATWIN-Web-Engagement/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FATWIN Web Engagement Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jordan B. Vice President Retail Used the software for: 2+ years ### "Our Secret Sauce" September 20, 2019 5.0 Wonderful. We turn about 4% of web traffic to workable leads which is pretty strong considering how many visits we have on our website per month. Pros We legitimately receive triple digit ROI from our monthly investment. The data analysis they provide is unparalleled in our industry. Cons I had to sign a 12 month contract when I started and I absolutely hate signing long term contracts when products are unproven. Even though this worked out to our benefit - I believe that businesses should earn clients each month. Review Source JS Jill S. Automotive Used the software for: 1-2 years ### "Great Product with Great Service " July 7, 2016 5.0 We are realizing that our customers are generally getting an idea of what their vehicle is worth before coming into the dealership so when we appraise the vehicle there is not a "sticker shock". I also like that we have an idea ahead of time what they planned on trading in so we can be prepared with the trade information available. Anytime you can have more information and be more prepared its going to work out for the better. Pros I love that the customer has to provide the information on their trade in. I feel when they are imputing the information they tend to be more honest. It is easy to fill out the lead form. I like the way they ask the questions to get the information from the customer. The customer service for FATWIN is great. They were very accommodating with getting this program installed on our website and to have the leads generated into our CRM. Jared in particular was helpful. Cons I do not like the way the SUV's and CUV's are categorized; they are listed under trucks. I wish the customer could put in the exact mileage. This would be helpful for customers with over 100,000 miles on their vehicles. Other than this I have no complaints. Review Source NB Noelle B. Operations analyst Real Estate Used the software for: 1-2 years ### "PERQ the lead nurturer " November 10, 2020 5.0 Seamless, perfect. Pros That it captures more conversions than other software's we have used. Cons That it does not intergrade well with entreat as far as lead management goes. Reason for choosing FATWIN Web Engagement The price Review Source DH Daniel H. E-Commerce Manager Automotive Used the software for: 2+ years ### "Excellent ROI" August 28, 2018 5.0 Pros Great ROI Top Lead Generator One of our Best Convertors of Leads Easy of use and Integration Cons I cant think of any cons at the moment. Review Source MR Mike R. GM Automotive Used the software for: 6-12 months ### "I like working with Fatwin!!" June 25, 2016 5.0 We have been using Fatwin for about 7 months. It is by far our best ROI for lead providers. Very customer friendly!! Review Source VR Verified Reviewer Principal Real Estate Used the software for: Less than 6 months ### "Perq helped us reach record low vacancy " April 8, 2019 5.0 Awesome team! Pros Perq makes it extremely simple to turn your website from a information repository to a marketing engine Cons Nothing. They have delivered on everything they said they would Review Source DR Dayn R. Digital Director Used the software for: ### "Fast, easy, trade appraisal lead generator." May 16, 2016 5.0 What do you like best? Simple, easy transition on the site. Customers don't feel like they are playing "20 Questions". Seems to be a good amount of logical data collected. What do you dislike? Values. Of course, some customers are not realistic even in the face of facts, however at times the values are overly optimistic or horribly pessimistic. Recommendations to others considering the product Be realistic in what you expect to gain, what you expect to receive. All in all, it works and it works very well. What business problems are you solving? What benefits have you realized? Trying to capture trade in leads. Closing ratios are higher than expected and certainly much better than previous tools used. Review Source CB Casey B. Internet Manager Automotive Used the software for: 2+ years ### "Marketing Dream" December 6, 2016 5.0 talk about a company that is always coming up with new ways to help drive traffic to the store! They offer everything you could want and then some and dont cost a lot to use. Pros Not only do they have great product, their team is top notch! Cons None Review Source SA Stephanie A. Internet Sales Manager Used the software for: ### "Solid leads with exceptional customer service" May 11, 2016 5.0 Support has been great. Sales reps have great communication and everything was as promised. No complaints as of yet but we are only 3 weeks in. Some of the benefits I have seen so far is an increase in leads with correct information. Lead increase in general. Customers seem to be ready to engage in conversation and be close to the purchase timeframe. 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