NetSuite

NetSuite SRP

4 / 5 8 reviews

Who Uses This Software?

NetSuite is the # 1 Cloud ERP provider globally and in ANZ. NetSuite is ideal for organisations of all sizes and industries, in particular for mid-sized businesses and divisions of large enterprises.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • NetSuite
  • www.netsuite.com.au/portal/au/home.shtml
  • Founded 1998
  • United States

About NetSuite SRP

NetSuite's ERP solution streamlines back-office processes for growing and midsize businesses. It accelerates business cycles, improves data reliability, and offers higher levels of service to customers, suppliers and partners. It provides real-time visibility into key business metrics for better, faster decision-making. NetSuite seamlessly ties together accounting/ERP with customer-facing CRM and ecommerce applications allowing you to support your entire business with one system.


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NetSuite SRP Reviews Recently Reviewed!

Confusing, but effective.

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: Just an employee who records time using this tool, so I don't get to use all of the functionality, but I'd say from my standpoint it's a generally okay tool. Minor frustrations don't hinder it, though there's room for improvement.

Pros: The ability to see time accruals and organize time by category is fantastic. It really helps to make it through projects efficiently, and the reporting helps everyone in the company. It's lean, and the interface makes sense for the most part.

Cons: Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point. There aren't ways to prod people with reminder emails if they don't respond either so it might be weeks for something to get approved, and by the it's too late - unless you can see your representative in person.

That owsome app

Jun 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This very easy to use & help full for manage a/c. This app use any one very easily & any time & amy where.

Cons: some time is very boring to use like a normal app so kindly updated some features like dashboard & looking attractive.

Above Average in a good way

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Let me just start by saying I have used two similar systems so I have only one other competitor to compare them to. This being said, I believe the ease of use with this is a bit better. I have seen people fumble with this for the first week as a newbie, but there is a short learning curve after you dive in.

Pros: Agility of the platform.

Cons: Limited platform support. If you are running mainstream system setups then it's probably not an issue.

Recommendations to other buyers: Check the hart er Magic quadrant. You won't be disappointed.

Publishing company (MAC). One stop solution, flexible and powerful. Been great for our business.

Jun 22, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros have been its adaptability, its powerful search and reporting functions and the ability to engage all staff in its usage. Being MAC based here the ERP options were somewhat limited. Also the Suitetalk functions and connectivity to other parts of the business.

No major cons. Would recommend this software.

Flexible ERP System

May 29, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have worked with other large ERP systems in the past. Comparatively speaking, Netsuite is very flexible and easy to customize. Our instance is highly customized and we're still able to easily support and upgrade twice a year with minimal issues.
My only complaint recently is minor performance issues; which I know is a current focus of Netsuite's.

NetSuite integrated solution

Apr 29, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: NetSuite is a great ERP for running your entire company on. The integration between the front office (CRM, quoting, marketing, support management) and backoffice (accounting, project management, inventory) can save a tremendous amount of time by eliminating duplicate entries and providing great insight into your customers.

The platform is extremely flexible and uses standard technology like Javascript to customize.

Over the years the product has become more complicated as a result of adding in more modules and features, however once implemented and trained the ROI should be realized quickly.

Choosing NetSuite was the worst decision we have made in 5 years.

Apr 10, 2014
1/5
Overall
1.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: There is very little that we have been impressed with, but the invoicing process in OpenAir is functional.

Cons: The reporting is completely non-intuitive, and because of all the various settings, it can be very complex to develop very simple reporting that comes standard with other systems that cost a fraction of what NetSuite and OpenAir do.

Recommendations to other buyers: Make sure you understand the ongoing maintenance and investment that is required to run NetSuite and OpenAir effectively.

NetSuite ERP

Sep 30, 2013
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Its highest asset is its ability to service all aspects of the your business in one package. From the initial CRM and Sales management to project workflow and resource management to billing and all financial reporting. You have the ability to see these touch points historically as they occur and through KPIs. Scripting can be used to customize any data or reporting needs. Some needed enhancements include: ability to generate PDF forms on project records, ability to generate overall project profitability that includes labor and out of pocket costs in one report, better integration with outlook email and calendar. Currently without NetSuite we would definitely require more staff to process requests and address our day to day needs from our internal clients.