# ParentLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ParentLocker the right School Management solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/150576/ParentLocker/reviews

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ParentLocker

4.9 (110)

[View alternatives](https://www.capterra.com/p/150576/ParentLocker/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ParentLocker

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

RF

Rachel F

Executive DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“ParentLocker is an outstanding all-in-one platform that excels in managing admissions, attendance, finance, student scheduling, and parent communications. “

January 3, 2025

NT

Nancy T

Tuition AccountsEducation Management, 201 - 500 employeesUsed the software for: 1-2 years.

“While the system is very user friendly, sometimes I don't know how to access the information I need and have to email PL for assistance. “

December 31, 2024

SS

Simcha S

Information TechnologyEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“With its user-friendly interface, extensive features, and robust integration capabilities, it addresses the diverse needs of schools, parents, and students with ease.“

September 8, 2024

EW

Evan W

PrincipalEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The graphics are fairly basic. When typing in certain texts boxes, there is not an opportunity to bold or italicize text.“

May 11, 2020

MC

Miriam C

Executive DirectorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Additionally their customer support is so helpful and open to suggestions for product enhancements. If impelmented well, it can serve as a customer relationship management system to support both the parent and student lifecycles.“

January 11, 2024

dn

david n

rebbiEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“the first year the report card grades took me a bit longer to fill out because I needed to keep scrolling down.“

May 11, 2020

JW

Jonathan W

Director of FinanceEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“With advanced features and simplified administrative tasks, it's a top choice for schools looking to streamline operations and enhance parent engagement.“

January 11, 2024

DY

David Y

Executive DirectorEducation Management, 51 - 200 employeesUsed the software for: 6-12 months.

“We did not find any aspects of the software that were difficult to use“

March 10, 2021

## Showing most helpful reviews

Showing 1-25 of 110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NT

Nancy T.  
Tuition Accounts  
Education Management  
Used the software for: 1-2 years

### "Impressive Software with Unmatched Customer Support"

December 31, 2024

5.0

My dealings with Parent Locker have all been pleasant. The reliable software is paired with top-notch customer service support.

Pros

The user-friendly interface makes it easy for me to navigate and utilize all of the features effectively. I can confidently say that in addition to their Financial module being the best I’ve used so far, their customer service is nothing short of exceptional. I am always met with prompt, friendly, and knowledgeable responses.

Cons

While the system is very user friendly, sometimes I don't know how to access the information I need and have to email PL for assistance. They are always very accommodating.

Switched from

[TADS](https://www.capterra.com/p/155212/Tuition-Management/)

We worked on two platforms prior to PL that were not robust enough to handle our needs. Parent Locker came highly recommended were able to give us what we need.

Review Source

PL

Philippa L.  
Admissions Director  
Education Management  
Used the software for: 1-2 years

### "Two thumbs up to Parent Locker!"

February 27, 2020

5.0

The admissions process and parent access to information has been so much more efficient with Parent locker. Data about the school is at our fingertips which has made everything more efficient. We looked at many different database solutions for schools - most of them sky-high expensive, complicated and not affordable for our small school - and we found Parent Locker to be the most easy to use and meeting our needs.

Pros

From creating a form to getting the link up on our website to getting submitted forms into our database, Parent Locker has made the admissions process so easy. The software seems very intuitive and easy to use. Our families so appreciate being able to submit an admissions form on their phone while they're on the go. I also love how quick it is to generate a report for any data you need! If I receive a spontaneous request from the board for enrollment data, it takes me five minutes to generate a report. I've found the customer support really good - they usually respond within 24 hours, and they are always dedicated to helping you until your problem is resolved. Plus they will continually make improvements to their software based on customer feedback - there aren't many companies you can say this about! We've been so happy with their product and their responsiveness to our needs, we still can't quite believe we have such a great product at that price.

Cons

There are a couple of things we are currently unable to generate in a data report - for example, we can't generate a report of students who have left the school so attrition trends are still a little challening to document in the database - but anything we can't do from our end, Parent Locker will do for us and get the info to us, which is so appreciated.

Alternatives considered

[TADS](https://www.capterra.com/p/155212/Tuition-Management/)

Reason for choosing ParentLocker

See above

Switched from

[TADS](https://www.capterra.com/p/155212/Tuition-Management/)

While TADS was affordable, it was not user-friendly - on the school end and on the parent end - their customer support was poor, and they also told us information about their database that turned out to be false.

Review Source

EB

Elianna B.  
Program Director  
Education Management  
Used the software for: 6-12 months

### "Very satisfied "

March 11, 2021

5.0

Pros

Easy to use, downloadable app to your phone, nice looking mass emails

Cons

Some of the SIS features are confusing but easy to learn.

Review Source

RK

Racheli K.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Game Changing System"

January 15, 2024

5.0

Pros

The ParentLocker system is intuitive and easy to use, and the customer service is top notch. The ParentLocker team is committed to helping us make any changes or customizations we ask for.

Cons

N/A

Switched from

[TADS](https://www.capterra.com/p/155212/Tuition-Management/)

TADS was clunky and not user friendly, for both our parents and on the back end. The systems was full of unnecessary layers and required time consuming and manual processes in order to process anything. We were promised that they would work with us to customize things to our needs - and they didn't help with one single item. We couldn't run the reports we needed and processing any tuition changes in the system took exponentially longer than it should have.

Review Source

ES

Ephraim S.  
Director of IT  
Education Management  
Used the software for: 2+ years

### "Unbelievable Bang for buck"

March 23, 2021

5.0

We are using ParentLocker as the back end for all of our school systems. We were able to roll it out in a very short period of time and have been up and running. The low learning curve is one of its greatest assets. Another is how quickly it added features to adapt to the pandemic. Daily homework emails changed times to be daily schedules, contact tracing and screenings were added along with Zoom integration and more quickly accessible Google Classroom integration. New features are developed all the time.

Pros

Parent Locker took a complicated system, a school database, and made it extremely easy to use by simplifying the interface. Where other systems use complicated and heavy SQL type databases, PL seems to run a much more lightweight system. While this might sacrifice some power in theory, we have rarely had a task that we needed to run which couldn't be run natively. When we did, support came through in unbelievable timing to either run or develop to the functionality for us.

Cons

The company is somewhat small. While the company is growing, I had some reservations about the age and size of the company on its long term viability. This has proved to be a moot concern as the company has continued to build and develop and is going strong. I am still nitpicking but this is still my greatest concern with the software if forced to pick one.

Alternatives considered

[Blackbaud Learning Management System](https://www.capterra.com/p/206275/Blackbaud-LMS/)[Veracross](https://www.capterra.com/p/20395/Veracross/)

Reason for choosing ParentLocker

The pricing and features were just a much easier transition. It had what we wanted in a simple interface for a price we could afford.

Review Source

TY

Tamarah Y.  
Executive Administrator  
Education Management  
Used the software for: 1-2 years

### "Does the work of serval Administrators "

May 4, 2020

5.0

Pros

ParentLocker centralized all of our admissions, registration, student information, paperwork and attendance needs into one convenient and easy to use program. We love the Parent Teacher (P/T) Conference module as well as the beautiful Progress Report and Report Card features. The easy to use school wide email and text message features make sending information and reminds very user friendly. We are also grateful for the way the ParentLocker teamed jumped onto the distance learning program early in the COVID-19 situation and quickly integrated with Zoom and Google Classroom. We are excited to integrate ParentLocker with FACTS for our tuition contracts for this year and to roll out the other new features when we return to school.

Cons

The few features that we felt were missing have either already been added or are being rolled out this year.

Alternatives considered

[Sycamore School](https://www.capterra.com/p/75048/Sycamore-Education/)

Reason for choosing ParentLocker

ParentLocker was much more user friendly and catered specially to our dual curriculum program.

Review Source

OS

Ofier S.  
Principal  
Education Management  
Used the software for: 2+ years

### "Ease of use"

May 11, 2020

4.0

Pros

Parent Locker understood the needs of our particular school. Although many of the features we needed were already anticipated, the team at Parent Locker was quick to customize our needs. The greatest thing about Parent Locker is the ease of use.

Cons

Parent Locker has recently added a lot of features we were using other platforms to do for us, thus not integrated into one system. They have been slow to add such features but are realizing that schools need many different databases to "talk" to each other for better management of student's information.

Alternatives considered

[Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)

Reason for choosing ParentLocker

Parent Locker still makes us a priority and care about our school. \[SENSITIVE CONTENT HIDDEN\] makes sure to talk to us when we are having difficulties with a feature or need something outside the box.

Review Source

LM

Leslee M.  
Director of Admissions and Retention  
Education Management  
Used the software for: 1-2 years

### "Parent Locker Review from TDSA"

May 6, 2020

5.0

I use Parent Locker as an admissions professional and find that overall, I am able to access information easily.

Pros

Parent Locker is hands down one of the most user-friendly and intuitive programs I have worked with.

Cons

I have not found any cons as of yet. Any problems or questions that I've had, have been addressed.

Alternatives considered

[Blackbaud Student Information System](https://www.capterra.com/p/205391/Blackbaud-SIS/)

Reason for choosing ParentLocker

Parent Locker looked like it was the most user-friendly product of those we investigated.

Switched from

[Blackbaud Student Information System](https://www.capterra.com/p/205391/Blackbaud-SIS/)

Blackbaud was cumbersome for us as well as costly.

Review Source

AM

Angelika M.  
Company Owner  
Design  
Used the software for: 2+ years

### "ParentLocker is Great!"

June 5, 2025

5.0

My experience has been amazing. My kids teachers use this platform and i love it. I can chat with their teacher on it and look at parent teacher conferences as well.

Pros

I Love ParentLocker because it allows you to keep up with things going on at your child's schools like report cards or parent teacher conferences.

Cons

Nothing. ParentLocker is a awesome platform. It gives you all the details you need to keep up with your kids schooling.

Review Source

RF

Rachel F.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Great modules, easy to use and affordable"

January 3, 2025

5.0

ParentLocker is an outstanding all-in-one platform that excels in managing admissions, attendance, finance, student scheduling, and parent communications. The are constantly improving the user experience with new features based on user feedback.

Pros

Their platform is user-friendly and versatile, but the standout features for me are the tuition management and dismissal modules.

Cons

Each person can create and save reports, but not share them with my colleagues.

Review Source

TB

Tova B.  
General Studies Principal  
Education Management  
Used the software for: 2+ years

### "An incredible product!"

June 4, 2020

5.0

I have been thrilled with having Parent Locker as our SIS for school management!

Pros

Parent Locker is easy to learn and use. It has all the features that we need as a school and the company is always open to adding features when we request them. The product is so comprehensive; it can create many types of data reports to help analyze different situations. Customer service is great- they are patient, incredibly helpful and quick to respond.

Cons

This product was a bit pricier than other softwares of its kind, but well worth the cost difference since the quality is great.

Reason for choosing ParentLocker

It had everything we needed to properly run our school.

Review Source

AR

Aaron R.  
Assistant Principal  
Education Management  
Used the software for: 2+ years

### "Wonderful system for school management"

February 20, 2020

5.0

Overall, our experience with Parent Locker has been strong, and their team's quick response times when we have issues and willingness to work with us to design what we need has really maximized our experience.

Pros

Parent Locker is a wonderful tool for managing the seemingly infinite amounts of data that we have to track in running our school. From student schedules and grades, to a full database of family information, to lesson plans and report cards, to a variety of communication tools - Parent Locker allows us to stay on top of our school.

Cons

I would love to be able to be signed in on more than one device at a time.

Review Source

AM

Aviva M.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Best School Database Out There!"

July 31, 2020

5.0

Pros

This was the most user friendly program I have used - I have used several in the 10+ years I've been working in schools.

Cons

The financial software wasn't compatible with what we needed but hope to change that in the next couple of years.

Review Source

SG

Saul G.  
Director of technology  
Education Management  
Used the software for: 2+ years

### "Best customer support ever "

August 10, 2021

5.0

.

Pros

Easy to use because customer support fixes any questions immediately

Cons

Sometimes it can be confusing but support always helps

Reason for choosing ParentLocker

.

Review Source

BN

Baruch N.  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Practical, Intuitive, and Ambitious!"

May 4, 2020

5.0

There customer support is not to be believed - we have never had a vendor that was this personal and responsive. They know our staff by name, and are extremely responsive.

Pros

ParentLocker doesn't stop offering new modules and tweaks to make the already amazing user experience even better.

Cons

Until recently, there was not an option to integrate with Google Classroom, which created some redundancy for teachers. However, recently ParentLocker expertly created this integration and solved this issue.

Review Source

CG

Chaim G.  
School Administrator  
Religious Institutions  
Used the software for: 2+ years

### "ParentLocker has helped our school!"

February 20, 2020

5.0

We have significantly raised the perceived professionalism of our school by using ParentLocker.

Pros

Parent Locker handles all of our parent communication including attendance, grades, daily homework digests, admin and teacher emails and as well as our admissions and registration process

Cons

The software focuses on Parent/Teacher communication. Administrators need to learn the program well in order to produce the reports they may require.

Review Source

OK

Ora K.  
Executive director  
Education Management  
Used the software for: 2+ years

### "Parent Locker "

May 10, 2020

4.0

Great customer service and value

Pros

Its ease to use. Its price point. Its functionality

Cons

Doesnt integrate with some of my other system

Reason for choosing ParentLocker

Price. Recommendations from others

Review Source

dN

david N.  
rebbi  
Education Management  
Used the software for: 2+ years

### "parentlocker"

May 11, 2020

5.0

It is easy to communicate with parents and administrators.

Pros

I am a teacher and use parentlocker constantly. I find it easy to keep track of my students' grades and communicate with parents.

Cons

the first year the report card grades took me a bit longer to fill out because I needed to keep scrolling down. In the second year the issue was rectified

Review Source

cG

cyndy G.  
Early Childhood Director  
Education Management  
Used the software for: 2+ years

### "ParentLocker is so user friendly"

March 22, 2021

5.0

A day doesn't go by when I don't use PL.

Pros

I loved Parentlocker from the beginning. It has so many features that are school and parent friendly. The PL team is always responsive tour needs and suggestions.

Cons

I cannot think if any negatives. It is user friendly and has so many features.

Review Source

mC

marisa C.  
Admin  
  
Used the software for: 2+ years

### "program for schools to keep track of students work,parents info, grades, student info, staff info."

November 14, 2017

5.0

Pros

Has all the information needed in one place instead of different websites or programs. Ease of use.

Cons

At times it can have issues or problems when saving things or when sending out emails and it completely swipes everything out.

Review Source

DB

Devorah B.  
Administration  
Education Management  
Used the software for: 2+ years

### "Fully rounded school data system. "

April 30, 2020

5.0

There is always someone to help with whatever customizations we need.

Pros

How easy it is for both faculty and parents to use.

Cons

Sometimes the one school it’s all, doesn’t work for us and we need modifications.

Review Source

MS

Moshe S.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "So helpful!"

May 7, 2020

5.0

It has been great using parent locker. Having so many options and tools at my fingertips is a great benefit when we are busy and teaching throughout the day.

Pros

It has been very easy to post work daily as well as take attendance and send emails in a pinch. Great job!

Cons

In the beginning the layout was a bit overwhelming but I have grown much more comfortable over time.

Review Source

TP

Tzvi P.  
Director of Educational Technology  
Education Management  
Used the software for: 6-12 months

### "ParentLocker Wellness Tracker"

March 10, 2021

5.0

Excellent experience and outstanding customer support.

Pros

ParentLocker is very powerful, easy to use, and fits our needs exactly. We would not be able to have in-person education during the current pandemic without the wellness tracking capabilities ParentLocker provides.

Cons

I can't think of anything about the software that I don't like.

Review Source

MC

Mariel C.  
Director of Operations & Giving  
Education Management  
Used the software for: 6-12 months

### "Easy to use daily health screening app"

March 22, 2021

5.0

Great customer service.

Pros

This daily health screening feature from ParentLocker was exactly what we needed to perform daily health screenings at our school.

Cons

It would have been nice to be able to edit the health screening questions directly, but customer service was always responsive within 24 hours.

Review Source

AW

Aviva W.  
Head of School  
Education Management  
Used the software for: 6-12 months

### "Great product, wonderful customer service"

March 10, 2021

5.0

Pros

We were able to implement this new product specifically for Daily Health screening during COVID. It was easy to implement, use and I've been impressed by the range of options available.

Cons

Not much. There isn't as much functionality on the app for admins, but it's great overall.

Review Source

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