Chatkoo

Chatkoo

4 / 5 1 review

Who Uses This Software?

Our target markets are Company with 50-100 employees and Small Business


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Pricing Details
    Our Price is start from $19/user/mo to $49/user/mo
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Chatkoo
  • chatkoo.com/
  • Founded 2016
  • Indonesia

About Chatkoo

Solution that lets business manage customer service and support through Instant Messagers.


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Chatkoo Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Chatkoo Reviews Recently Reviewed!


This software is easy to use but did not function as expected.

Mar 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the accessibility of the chat and message features.

Cons: The functionalities of the chat were close to what I was looking for but not appropriate for everyday use.
The options and real time chat experience were not as expected. I would have liked to see a more sleek appearance.

Overall: None. Did not use past free opportunity.