Salesmachine

Salesmachine


5 / 5
9 reviews

Who Uses This Software?

Sales team and customer success


Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $75.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Salesmachine
  • www.salesmachine.io/
  • Founded 2016
  • France

About Salesmachine

Salesmachine is the post-signup platform to better understand your customers and orchestrate interactions based on their behavior. Instantly convert more leads, accelerate adoption and reduce churn! Sales teams uncover the best leads who are using your product to beat their numbers. Product and growth teams accelerate Onboarding and Adoption with account-based engagement. Customer Success teams coordinate proactive actions at every stage of the customer lifecycle to deliver success


Salesmachine Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Salesmachine Reviews Recently Reviewed!


A Customer Success Platform that shines...

Dec 15, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - beautiful UI

- all features needed to start you own business grow

Cons: - not for me

Overall: Besides the easy to use and astonish beautiful UI, salesmachine.io helped us to get better support to our customers and trial users. Having this insight helps us a lot in reaching out to our customers with the right information. A lot of value for the price - even for startups on a tight budget.

Recommendations to other buyers: Try it yourself...

Great potential

Apr 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Salesmachine provide a reliable solution and a good UI for customer success manager. Using their workflows allowed us to do simple automation based on our incoming data, and it work well! Customer profiles on Salesmachine are particularly interesting and provide all the information a CS would need at a glance.

Pros: Easy to setup Easy to use All information at a glance

Cons: Searching for user in a large database is a bit slow It would helpful to have more tooltips or informations on some workflows elements

Salesmachine tracks customer behavior

Nov 21, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Salesmachine gives our team the tools to monitor all of our customers behavior  this is needed to reach out just in the right moment. Salesmachine has a beautiful and simple design and the setup plus the integration with Segment was really easy.

Excellent For Startups

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Which there were more integrations with other SaaS offerings.

Overall: The UI that the team behind Sales machine has put together is fantastic, the onboarding process is also great. Looking forward to working with it more in the future and finding new ways it can help me and my business grow.

Real insights on your users

Apr 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Salesmachine is a great tool to detect which users you should contact right away. By doing the complex stuff for you it keeps your customer support team focused on the real value added work and eventually lowers your churn rate.

Pros: Neat, and good support team

Cons: Complex events (associated metrics) not handled yet

Salesmachine does the job perfectly

May 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Salesmachine is so nice and helped us a lot. Integration with Segment was super simple and I liked that the Segment alias function worked out of the box with Salesmachine! We use it so we can have landing page leads (identifier is the email) that can later turn into customers (identifier from our database). Keep it up! :D

Great customer management platform

Apr 11, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using Salesmachine as a our main onboarding tool with great results. Would happily recommend it to anyone looking to score contacts / set-up easy emails workflows / monitor onboarding efforts .

Pros: - Flexibility - Ease of use - Customer support

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Apr 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money