# Piwik PRO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Piwik PRO Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more. Source: https://www.capterra.com/p/150623/Piwik --- # Piwik PRO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Piwik PRO ## What is Piwik PRO? Piwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that easily connects with other parts of the client’s tech stack. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and HIPAA. Piwik PRO customers can count on support at every step of the journey, from implementation and onboarding, through product training, to analytics consulting and custom integrations. ## What is Piwik PRO used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Product Analytics](https://www.capterra.com/product-analytics-software/)[KPI](https://www.capterra.com/kpi-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Piwik PRO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.piwik.pro/&name=Piwik PRO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Piwik PRO 4.6 (21) VS. [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (18) Ease Of Use 4.1 (8,029) Value For Money 4.2 (13) Value For Money 4.0 (5,516) Customer Service 4.2 (13) Customer Service 4.0 (5,171) ## Piwik PRO alternatives Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,090)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [4.6 (254)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/) [Looker](https://www.capterra.com/p/169053/Looker/) [4.5 (282)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169053/Looker/) [SEO PowerSuite](https://www.capterra.com/p/127616/SEO-PowerSuite/) [4.5 (382)](https://www.capterra.com/p/127616/SEO-PowerSuite/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127616/SEO-PowerSuite/) [View all alternatives](https://www.capterra.com/p/150623/Piwik/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Conversion Tracking 3.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Customer Journey Mapping 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Visualize and analyze customer experience across all touchpoints and channels Data Visualization 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Graphical representation of data Funnel Analysis 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Method of analysis that visualizes the series of events that lead towards a defined goal. Interactive Reports 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Edit and personalize data view as needed Product Data Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Capture, organize and track product-specific data and information in a centralized location Piwik PRO 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Provides a channel for team members to share media files, communicate, and work together Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Alter the layout and content of reports Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Method of analysis that visualizes the series of events that lead towards a defined goal. Establish measurable goals and objectives and track their progress over a specific period of time Edit and personalize data view as needed Track and monitor a specific set of keywords Tracking the status of previously identified performance measurements A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Capture, organize and track product-specific data and information in a centralized location Estimate or forecast of a future scenario based on the study of present trends Analyze and gain insights into data in real-time Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches Sample files or documents that could be customized as needed or used as is Track the amount of time users spend on websites Monitor user activity through engagement methods Graphical representation of data or processes Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.2 (13) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 21 reviews Filter by rating 5(15) 4(5) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Head of Marketing Consumer Electronics ### "Good product, renewal tactics overshadowed it, and support wasn’t there when it mattered" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 13, 2026 If you’re expecting an enterprise analytics partner, this was disappointing. The product is fine; the experience around it felt upsell-first and support-light when the situation got complex. We’re migrating away. If you do choose Piwik PRO, get crystal-clear written alignment upfront on (1) support scope and escalation, (2) how non-human traffic affects billing, and (3) renewal/termination mechanics—and send non-renewal notices early. Pros Piwik PRO is a capable privacy-forward analytics platform. The UI/reporting will feel familiar if you used Universal Analytics (GA3), and the core tracking and dashboards work as expected. If your priority is data governance and compliance, the product direction makes sense. Cons We paid over $100k over two years and did not receive an enterprise-level partnership. When bot/AI traffic began polluting our data and inflating action counts beyond our tier, support acknowledged abnormal bot volume—but the guidance was mostly “segment it,” “read the docs,” and “mitigate at your CDN/WAF.” Meanwhile, the commercial response treated those bot-inflated numbers as grounds for tier upgrades and additional invoices. Between frequent handoffs/turnover and long gaps in proactive communication, it became an expensive tool we had to manage almost entirely ourselves. Switched from [Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/) We wanted an Enterprise partnership with privacy prioritized Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mandy P. Consultant analytics junior Marketing and Advertising ### "Une alternative de qualité à Google Analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 14, 2023 Pros J'ai quelques clients qui ont choisi de migrer de GA à Piwik pour la conformité RGPD, honnêtement, une fois l'outil en main, tout cela s'est passé sans problème. D'un point de vue fonctionnalités, Piwik Pro est tout de même au dessus ! Cons J'ai un peu de mal à utiliser le gestionnaire de bannière cookie. je conseille toujours de passer par un logiciel dédié. Switched from [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/) Souhait du client de se conformer aux normes RGPD Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Ceo Design ### "P pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2023 It keeps life private Pros An efficient tool for data analysis and tracking Cons For me I don't really have a fable point, it's effective for large companies too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Katarzyna P. data analyst Aviation & Aerospace ### "Web analytics solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 4, 2023 Pros Privacy protection and it's still possible to store and analyse data while complying with privacy regulations (RGPD). Nice customisation options. Cons Needed technical help for the initial set up, so take some time to be confident with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Clementine F. Chef de projet senior Internet ### "Analyse web et consentement" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 25, 2023 Pros La protection de la confidentialité des données et le point fort. Solution parfaite pour collecter, stocker et analyser les données en restant conforme aux réglementations RGPD. Cons Un peu de complexité de mise en oeuvre + des coûts associés car c'est une solution payante. Cela varie en fonction de la taille de l'entreprise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mory M. Business Analyst Marketing and Advertising ### "Software to analyze your marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 7, 2023 Good working tool for online business that I recommend to everyone Pros The analysis is simple but the software satisfies me on other points more Cons No, everything is fine, so nothing is bothering me. Switched from [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Damien G. Chef de projet digital Real Estate ### "L'outil de collecte de données le plus complet" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 27, 2023 Pros Le premier point fort de Piwik Pro Analytics est que les serveurs hébergent la donnée sur le sol européen. C'est donc une entreprise européenne et qui a une solution validée par la CNIL. Pas de soucis de compliancy donc. L'outil propose plusieurs formule et est 3 en 1. Un TMS, une CMP et un outil analytics. L'outil est également compatible avec Looker Studio Cons On regrette la technologie et la librairie assez limitée de Piwik Pro qui se compare simplement à Universal Analytics. Le Tag management system est aussi quelques peu archaïque Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hugo H. Analytics Consultant Information Technology and Services ### "Complete analytics platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 10, 2023 Pros Piwik pro offers a great solution for all types of business trying to keep up with analytics tools. The tool is complete with an analytics offer, but a consent management platform and a tag management system too. Servers are located in EU, which is GDPR compliant Cons The tool is still in roll-out, and some features regarding the tag management system of Piwik can be outdated for big companies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Julien M. Consultant Analytics Marketing and Advertising ### "Meilleure solution analytics RGPD Compliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2023 Pros Piwik Pro est selon moi la solution la plus aboutie en termes d'interface, tout en respectant les directives RGPD en vigueur. Cons L'interface reste limité sur la partie tag management et consent management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daniel B. Analytics Specialist Information Technology and Services ### "Piwik PRO: A great analytics tool that puts data privacy first." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 17, 2022 Pros Product is easy to use, implement and report with. I like the consent banner tool as well as the many out-of-the-box tracking functions. Privacy is always first and there are a lot of options to protect user data. Cons The enterprise account can get pretty pricey Switched from [Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/150623/Piwik/reviews/) Popular comparisons [Matomo vs Piwik PRO](https://www.capterra.com/compare/150623-182627/Piwik-vs-Matomo-Analytics)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)