Piwik PRO Analytics Suite Ratings

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.5/5

About Piwik PRO Analytics Suite

Piwik PRO Analytics Suite adheres to stringent data privacy laws around the globe, including EUs GDPR, USs HIPAA as well as Chinese and Russian data protection laws. Unlike most of the competitive products, it also provides you with full data ownership and allows you to apply extra security measures to your data. Piwik PRO is an enterprise analytics suite consisting of Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports. Learn more about Piwik PRO Analytics Suite

Showing Most Helpful

Showing 9 of 9 reviews

Showing Most Helpful

Showing 9 of 9 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Florian P.
CoFounder & CEO
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 10, 2017

“Google Analytics for Data Protectors”

Overallan Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)
ProsThat you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).
ConsOffers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better
Reviewer Source 
Source: Capterra
August 10, 2017
Verified Reviewer
Events Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
June 6, 2018

“I am a big fan of Piwik, it has a lot more functionality than what I thought it would have. ”

ProsThis was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.
ConsIt came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.
Reviewer Source 
Source: Capterra
June 6, 2018
Salvatore P.
Marketing and Lead Generation Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
5/10
Source: GetApp
December 22, 2016

Source: GetApp
December 22, 2016
Stephanie Faris .
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
February 24, 2014

“Easy to use analytics features for web professionals”

OverallPiwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don't need a custom solution, the free version offers everything they'd get in the PRO version.
ProsEasy to use, customized features
ConsFree version offers good enough features without the price
Source: GetApp
February 24, 2014
Ethan G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
October 3, 2016

“Great way to get the data”

OverallWe just integrated Piwik into our CRM software for general field services. It is amazing the data we were missing out on before using Piwik. Very happy with the results of the product.
Source: Capterra
October 3, 2016
Florin P.
IT Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 21, 2018

“Now called Matomo, great piece of software if you self-host it”

ProsNo costs Self hosted, so only you have access to your data, Can setup different plugins from the marketplace
ConsExpensive plugins on the marketplace, that should be free ( they are basic for analytics ) Constantly upgrading and maintaining the software versions
Reviewer Source 
Source: Capterra
June 21, 2018
Avatar Image
Ricardo R.
UI/UX Designer
Computer Software, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 12, 2019

“Not of the bests UI but its functional”

ProsThe basic use cases gives you a lot of user's behavior. If implement hooks of determined activities your result will be powerful, though.
ConsOnly the user interface, it could get more enhancements.
Reviewer Source 
Source: Capterra
June 12, 2019
Alicja H.
Customer Success Manager
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Likelihood to Recommend
10/10
Source: GetApp
May 22, 2017

Source: GetApp
May 22, 2017
Szymon G.
Performance Marketing Specialist
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Source: GetApp
April 13, 2016

Source: GetApp
April 13, 2016